Old Wall Cottage Nursing Home

Old Reigate Road, Betchworth RH3 7DR
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9.8 63 Reviews
  • Old Wall Cottage Nursing Home, Betchworth
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Care Provided by Old Wall Cottage Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Wheelchair Access
  • Gardens

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1500
  • Self-Funded Residential Dementia Care: £1400 – £1600
  • Self-Funded Nursing Care: £1500 – £1800
  • Self-Funded Nursing Dementia Care: £1600 – £1800
  • RESPITE Self-Funded Residential Care: £1600 – £1800
  • RESPITE Self-Funded Residential Dementia Care: £1600 – £1800
  • RESPITE Self-Funded Nursing Care: £1600 – £1800
  • RESPITE Self-Funded Nursing Dementia Care: £1600 – £1800
The price(s) shown are provided by the care home. Contact Old Wall Cottage Nursing Home for full pricing details and T&Cs.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Y & M Care Ltd
  • Privately Owned

Person in Charge

  • Neethu Sebastian (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2020

Room Information

  • Single Rooms (36)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (4)
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Old Wall Cottage Nursing Home Reviews (63)

9.8

Old Wall Cottage Nursing Home has a Review Score of 9.8 (9.782) out of 10, based on 19 reviews in the last 2 years.
Over all time Old Wall Cottage Nursing Home has 63 reviews.

Overall Experience
  • 42
  • 17
  • 2
  • 2
  • 0
Date Published
  • 63
  • 7
  • 14
  • 19
  • 44
Reviewer Connection to Old Wall Cottage Nursing Home
  • 24
  • 12
  • 7
  • 5
  • 5
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 63, showing 61-63
Review from Rosemary G (Wife of Resident) published on 6 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband suffers from advanced Alzheimer’s disease and before coming to Old Wall Cottage was frequently upset, agitated and difficult to care for. The calm, kind and professional approach of the staff quickly allowed him to settle and behavioural issues are no longer a problem. He is now able to enjoy
his meals and the gentle daily routine. I feel confident that he is comfortable and well cared for.
Reply from Feruna O'Donovan, Home Manager at Old Wall Cottage Nursing HomeThank you very much for your comments and on-going support to enable my team to care and manage effectively your husband's care needs. Myself and the team we are very pleased that we have been able to achieve and fulfil your husband's care needs.
  • Facilities
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  • Treated with Dignity
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  • Value for Money
Review from Mary Q (Wife of Resident) published on 14 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very fortunate to have found Old Wall Cottage Nursing Home. The staff are very caring. The cleanliness is good and the food is good and well presented, always with a choice.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
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Review from Jane B (Daughter-in-law of Resident) published on 10 July 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
My stepmother in law has lived at Old Wall Cottage since January 2016. She lives with mixed Dementia and is quite strong-willed so can be tricky to manage at times but the staff at Old Wall have always treated her with kindness and compassion. They are patient and very good at gently distracting her
from things that might upset or agitate. I am very grateful to the staff for looking after her so well as we live over an hour away but have confidence and reassurance that they are caring for her well.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Value for Money
Current Review Score: 9.8 (9.782)

Overview of Review Score

The Review Score of 9.8 (9.782) out of 10 for Old Wall Cottage Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.807 for Old Wall Cottage Nursing Home is calculated as follows: ( (182 Excellents x 5) + (39 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 223 Ratings = 4.807
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.975 Points relating to the number of positive Reviews for Old Wall Cottage Nursing Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.975
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Feb 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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