16/18 West Hill, Budleigh Salterton EX9 6BS
Bay Court Residential & Nursing Home is located in scenic surroundings, has spacious interiors and employs a team of experienced qualified nurses and carers. Qualified nurses are on duty 24 hours a day, 7 days a week.
On the lower ground floor, there are some en-suite rooms with french doors which lead out onto a terrace and lawns. There are dedicated members of staff who provide activities, both on a one-to-one basis, and with a group as appropriate.
Dignity and respect are their core values. Each resident is an individual and independence is encouraged.
Owner: Dr I Conway
Person in charge: Samantha Smith (Matron)
Local Authority / Social Services: Devon County Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 29 Service Users
Registered Care Categories*: Old Age • Physical Disability • Sensory Impairment
Specialist Care Categories: Cancer Care • Epilepsy • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment
Admission Information: Please telephone Matron. Ages 50+.
Single Rooms: 29
Rooms with ensuite WC: 7
Weekly Charges Guide: Personal Care Single £750 – £950 Nursing Care Single £795 – £995 (These prices are only a guideline, please contact Bay Court Residential & Nursing Home to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Bay Court Residential & Nursing Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9.9 (maximum of 10) for Bay Court Residential & Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 18 Reviews over all time. This Average Rating is also the rating value for Bay Court Residential & Nursing Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 5 out of 5 from 11 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.87 for Bay Court Residential & Nursing Home is calculated as follows: ( (187 Excellents x 5) + (28 Goods x 4) ) ÷ 215 Ratings = 4.87
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 5 Points relating to the number of positive Reviews for Bay Court Residential & Nursing Home is based on 11 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 5.8 positive Reviews (29 registered maximum number of service users ÷ 5). 11 Reviews ÷ 5.8 Target Reached = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Bay Court Residential & Nursing Home has a Review Score of 9.9 (9.870) from 18 Reviews
Review submitted from a Postal Card by Sally B (Daughter of Resident) on Wednesday 20 December 2017. Relates to December 2017.
The care my father is receiving in Bay Court is very good. He is very settled and comfortable. The staff are really friendly and always ready for a chat with dad or myself. There are good activities that he can join in with if he wishes. We are very happy with the home.
How likely would you be to recommend Bay Court Residential & Nursing Home? Extremely Likely
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Review submitted from a Postal Card by C M (Wife of Resident) on Wednesday 20 December 2017. Relates to December 2017.
I am more than happy with the care my husband has had here. The staff are always friendly and it has the atmosphere of a happy family. The activities are exceptional and I am amazed at what my husband has been able to do. Well done and thank you to Bay Court.
How likely would you be to recommend Bay Court Residential & Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Derek H (Resident) on Wednesday 20 December 2017. Relates to December 2017.
I am very happy with my care and love at Bay Court.
How likely would you be to recommend Bay Court Residential & Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Andrea B (Friend of Resident) on Wednesday 20 December 2017. Relates to December 2017.
My friend seems very happy and has settled in well. She is now going to the dining room and joining with the activities.
How likely would you be to recommend Bay Court Residential & Nursing Home? Extremely Likely
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Review submitted from a Postal Card by A D (Daughter of Resident) on Wednesday 20 December 2017. Relates to December 2017.
Mum has been here for 6-7 weeks and is settling in well. The people are very helpful and friendly. The food is cooked on the premises which is always very good.
They organise lots of activities with something every day.
How likely would you be to recommend Bay Court Residential & Nursing Home? Likely
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Review submitted from a Postal Card by Amanda S (Therapist) on Wednesday 20 December 2017. Relates to November 2017.
I have visited Bay Court on a few occasions and on each occasion, I have been made very welcome and have been impressed with the overall community feel at Bay Court. The clients I have seen in various locations in the nursing home seem very happy and content. There is always something going on to cater a range of interests. I would highly recommend Bay Court to any of my friends and family.
How likely would you be to recommend Bay Court Residential & Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Joyce V (Resident) on Wednesday 20 December 2017. Relates to December 2017.
I feel like Bay Court is my home. My family are very happy with it.
How likely would you be to recommend Bay Court Residential & Nursing Home? Extremely Likely
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Review submitted from a Postal Card by E H (Resident) on Wednesday 20 December 2017. Relates to December 2017.
I am very pleased with the care and food, also with my room.
How likely would you be to recommend Bay Court Residential & Nursing Home? Extremely Likely
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Review submitted from a Postal Card by R H (Resident) on Wednesday 20 December 2017. Relates to December 2017.
I am happy to be here.
How likely would you be to recommend Bay Court Residential & Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Alun L (Son of Resident) on Wednesday 20 December 2017. Relates to December 2017.
Everything here is good but the lift does need updating.
How likely would you be to recommend Bay Court Residential & Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Beverley L (Relative of Resident) on Wednesday 20 December 2017. Relates to December 2017.
Extremely professional, yet has a very homely feel. Staff are very caring and treat residents with dignity. Fantastic activities on a daily basis, getting everyone involved. Meals are of professional standard and are well presented. The home manager is very approachable, extremely professional and this shows in the quality of the home.
How likely would you be to recommend Bay Court Residential & Nursing Home? Extremely Likely
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Review submitted from a Postal Card by B H (Wife of Resident) on Thursday 9 March 2017. Relates to January 2017.
My husband has been a resident in Bay Court since October 2015. I have nothing but praise for it and everyone connected with it. All the staff are all very caring to all the residents and also the families, it is a happy place.
Every time I visit I am so thankful that my husband is in such a good place, being so well looked after.
How likely would you be to recommend Bay Court Residential & Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Sarah L (Wife of Resident) on Wednesday 8 March 2017. Relates to January 2017.
My husband has been at Bay Court for a year now. During this time his condition has deteriorated but over this period, the staff have been able to support us as we have dealt with each new hurdle we have needed to overcome.
It is such a relief that my husband is happy in his situation. Bay Court really is a home from home for him now, even at Christmas there was a real family atmosphere. Thank you Bay Court.
How likely would you be to recommend Bay Court Residential & Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Martyn W (Resident) on Tuesday 7 March 2017. Relates to February 2017.
The staff are very caring and there is a good programme of activities.
How likely would you be to recommend Bay Court Residential & Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Arthur S (Resident) on Friday 3 March 2017.
I am at Bay Court, Budleigh Salterton for respite care, following an operation and treatment in hospital. I cannot speak more highly of all the care I have received from ALL the staff, everyone is friendly, understanding and helpful to one's needs, exercising complete expertise in all they undertake. The food is superb, building up each patient and with a choice of menu. I have been treated throughout with courtesy, respect and kindness, recognising my every need. To me, Bay Court runs like a "happy" family.
How likely would you be to recommend Bay Court Residential & Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Tom H (Resident) on Wednesday 1 March 2017. Relates to February 2017.
I think it's absolutely excellent. All the staff are caring and kind. The food is always excellent. The activities are such a good thing to have. My husband enjoys the skittles and craft.
How likely would you be to recommend Bay Court Residential & Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Neil R (Resident) on Wednesday 1 March 2017. Relates to February 2017.
The home is wonderful. They have activities including a visit from the donkeys. They also had 3 barn owls and a kestrel visit. The food is wonderful especially as I am restricted to what I can eat.
How likely would you be to recommend Bay Court Residential & Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Karen G (Niece of Resident) on Tuesday 8 December 2015. Relates to November 2015.
From the moment I first visited Bay Court I was impressed with the bright modern décor and cleanliness. The room was very homely with modern furniture and homely touches, i.e paintings on the walls, co-ordinating bedding, curtains and cushions. Far superior to any other nursing home I have been in. The nursing staff were very friendly and competent in their care. They couldn't do enough to make my uncle comfortable in his final weeks and also looked after the family. I would recommend this home to anyone.
How likely would you be to recommend Bay Court Residential & Nursing Home? Extremely Likely
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February 2018
Recipient: Bay Court Residential & Nursing Home
Date: Thursday 01 Feb 2018
April 2017
Recipient: Bay Court Residential & Nursing Home
Date: Saturday 01 Apr 2017
There are currently no Care Home Idol entrants who have performed at Bay Court Residential & Nursing Home
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