Bay Court Residential & Nursing Home

16/18 West Hill, Budleigh Salterton EX9 6BS
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9.3 73 Reviews
  • Bay Court Residential & Nursing Home, Budleigh Salterton
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Care Provided by Bay Court Residential & Nursing Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 29 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1400 – £1600
  • Self-Funded Nursing Care: £1400 – £1600
  • RESPITE Self-Funded Residential Care: £1400 – £1600
  • RESPITE Self-Funded Nursing Care: £1400 – £1600

Fees include:-
24hr Nursing service
All personal care
Accommodation
Fabulous food and drinks including a glass of wine or tipple of choice!
Full activities schedule, including trips out, music classes, crafting, church services.
Laundry
Extras Hairdressing, Chiropody, Specialist nail painting

The price(s) shown are provided by the care home. Contact Bay Court Residential & Nursing Home for full pricing details and T&Cs.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Court Healthcare Ltd
  • Privately Owned

Person in Charge

  • Tracey Hughes and Vicky Meredith (Registered Managers)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (29)
  • Couples/Companion Rooms (0)

Visiting

  • Visitors are welcomed at all times!
    If visitors would like to join in for any activities, refreshments or a meal you are very welcome.

Parking

  • There are a number of spaces in the private car park, alternatively when this is full, the road outside offers unmetered parking. In addition, the car parks of Budleigh Salterton are a short walk. Of note, is the large free car park next to the town hall.

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Bay Court Residential & Nursing Home Reviews (73)

9.3

Bay Court Residential & Nursing Home has a Review Score of 9.3 (9.276) out of 10, based on 5 reviews in the last 2 years.
Over all time Bay Court Residential & Nursing Home has 73 reviews.

Overall Experience
  • 57
  • 15
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Date Published
  • 73
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  • 5
  • 68
Reviewer Connection to Bay Court Residential & Nursing Home
  • 20
  • 15
  • 7
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  • 4
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  • 2
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Total of 73, showing 61-73
Review from Joyce V (Resident) published on 20 December 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I feel like Bay Court is my home. My family are very happy with it.
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Review from E H (Resident) published on 20 December 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very pleased with the care and food, also with my room.
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Review from R H (Resident) published on 20 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am happy to be here.
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Review from Alun L (Son of Resident) published on 20 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything here is good but the lift does need updating.
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Review from Beverley L (Relative of Resident) published on 20 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Extremely professional, yet has a very homely feel. Staff are very caring and treat residents with dignity. Fantastic activities on a daily basis, getting everyone involved. Meals are of professional standard and are well presented. The home manager is very approachable, extremely professional and this
shows in the quality of the home.
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Review from Sally B (Daughter of Resident) published on 20 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my father is receiving in Bay Court is very good. He is very settled and comfortable. The staff are really friendly and always ready for a chat with dad or myself. There are good activities that he can join in with if he wishes. We are very happy with the home.
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Review from B H (Wife of Resident) published on 27 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been a resident in Bay Court since October 2015. I have nothing but praise for it and everyone connected with it. All the staff are all very caring to all the residents and also the families, it is a happy place.
Every time I visit I am so thankful that my husband is in such a good
place, being so well looked after.
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Review from Martyn W (Resident) assisted by family/friend published on 8 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very caring and there is a good programme of activities.
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Review from Sarah L (Wife of Resident) published on 8 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been at Bay Court for a year now. During this time his condition has deteriorated but over this period, the staff have been able to support us as we have dealt with each new hurdle we have needed to overcome.
It is such a relief that my husband is happy in his situation. Bay Court really
is a home from home for him now, even at Christmas there was a real family atmosphere. Thank you Bay Court.
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Review from Arthur S (Resident) published on 3 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am at Bay Court, Budleigh Salterton for respite care, following an operation and treatment in hospital. I cannot speak more highly of all the care I have received from ALL the staff, everyone is friendly, understanding and helpful to one's needs, exercising complete expertise in all they undertake.
The food is superb, building up each patient and with a choice of menu. I have been treated throughout with courtesy, respect and kindness, recognising my every need. To me, Bay Court runs like a "happy" family.
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Review from Tom H (Resident) assisted by family/friend published on 1 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think it's absolutely excellent. All the staff are caring and kind. The food is always excellent. The activities are such a good thing to have. My husband enjoys the skittles and craft.
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Review from Neil R (Resident) assisted by family/friend published on 1 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is wonderful. They have activities including a visit from the donkeys. They also had 3 barn owls and a kestrel visit. The food is wonderful especially as I am restricted to what I can eat.
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Review from Karen G (Niece of Resident) published on 8 December 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment I first visited Bay Court I was impressed with the bright modern décor and cleanliness. The room was very homely with modern furniture and homely touches, i.e paintings on the walls, co-ordinating bedding, curtains and cushions. Far superior to any other nursing home I have been in.
The nursing staff were very friendly and competent in their care. They couldn't do enough to make my uncle comfortable in his final weeks and also looked after the family. I would recommend this home to anyone.
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Current Review Score: 9.3 (9.276)

Overview of Review Score

The Review Score of 9.3 (9.276) out of 10 for Bay Court Residential & Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.4 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.914 for Bay Court Residential & Nursing Home is calculated as follows: ( (54 Excellents x 5) + (3 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 58 Ratings = 4.914
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.362 Points relating to the number of positive Reviews for Bay Court Residential & Nursing Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8. 5 Positive Reviews ÷ 5.8 = 0.862
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Feb 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (0)

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