Bay Court Residential & Nursing Home

16/18 West Hill, Budleigh Salterton EX9 6BS
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9.3 73 Reviews
  • Bay Court Residential & Nursing Home, Budleigh Salterton
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Care Provided by Bay Court Residential & Nursing Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 29 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1400 – £1600
  • Self-Funded Nursing Care: £1400 – £1600
  • RESPITE Self-Funded Residential Care: £1400 – £1600
  • RESPITE Self-Funded Nursing Care: £1400 – £1600

Fees include:-
24hr Nursing service
All personal care
Accommodation
Fabulous food and drinks including a glass of wine or tipple of choice!
Full activities schedule, including trips out, music classes, crafting, church services.
Laundry
Extras Hairdressing, Chiropody, Specialist nail painting

The price(s) shown are provided by the care home. Contact Bay Court Residential & Nursing Home for full pricing details and T&Cs.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Court Healthcare Ltd
  • Privately Owned

Person in Charge

  • Tracey Hughes and Vicky Meredith (Registered Managers)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (29)
  • Couples/Companion Rooms (0)

Visiting

  • Visitors are welcomed at all times!
    If visitors would like to join in for any activities, refreshments or a meal you are very welcome.

Parking

  • There are a number of spaces in the private car park, alternatively when this is full, the road outside offers unmetered parking. In addition, the car parks of Budleigh Salterton are a short walk. Of note, is the large free car park next to the town hall.

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Bay Court Residential & Nursing Home Reviews (73)

9.3

Bay Court Residential & Nursing Home has a Review Score of 9.3 (9.276) out of 10, based on 5 reviews in the last 2 years.
Over all time Bay Court Residential & Nursing Home has 73 reviews.

Overall Experience
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  • 15
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Date Published
  • 73
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  • 5
  • 68
Reviewer Connection to Bay Court Residential & Nursing Home
  • 20
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Total of 73, showing 21-40
Review from A C (Son of Resident) published on 13 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Safe and happy environment. Very pleasant and friendly staff. Would recommend to family and friends.
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Review from Michael T (Son of Resident) published on 10 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was in Bay Court for her last few weeks of life. The staff were caring and thoughtful and treated her with wonderful care and respect. They made us as a family feel welcome and informed us of any changes they felt would need our attention for our mother. Her room was welcoming and light. We
were so happy for her to be in a place where we knew that she felt cared for. We cannot recommend Bay Court highly enough.
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Review from Audrey R (Resident) published on 10 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Love family visiting daily.
Like my bedroom.
Like going in the garden.
Like food very much.
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Review from B H (Resident) published on 3 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am happy here at Bay Court.
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Review from B A (Resident) published on 27 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel happy and safe here.
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Review from David H (Partner of Resident) published on 27 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think this is a very nice place and feel that my partner is safe and looked after well.
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Review from J L (Son of Resident) published on 4 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Bay Court and all its staff have been extremely kind, caring and supportive to my mother. Even with Covid restricting visits. When access was allowed the staff were always accommodating to me and my family. Many thanks. They all deserve a medal.
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Review from G H (Sister of Resident) published on 24 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grateful thanks to the manager and her team at Bay Court for the care that was extended to my sister while she was in their care. Every effort was made to make her stay as comfortable as possible. She was at all times treated with the utmost care, respect and dignity which was so important during
her last weeks. Not least was the support given to me throughout those difficult times.
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Review from A P (Daughter of Resident) published on 1 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father passed away in January 2021 after five and a half years at Bay Court. His end of life care was comforting. My sister and I were able to visit with all the necessary precautions, freely and unrestricted for his final four days. we were all treated with care and dignity.
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Review from V M (Daughter of Resident) published on 26 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The whole team at Bay Court Residential & Nursing Home were amazing! Not only did they care for my dad, but made sure I was cared for too. The manager and her staff were so friendly, nothing was a problem. My dad will miss them all when he leaves.
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Review from D H (Son of Resident) published on 15 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a very good home. Everybody treats my mother extremely well and with respect and dignity. I have always liked coming here to visit. The room is very nice and sunny and well decorated.
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Review from B H (Daughter-in-law of Resident) published on 13 May 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lovely room, well kept and really good beds. The staff are always very friendly to us coming into the home. Really lovely to mum and her care needs are fully met. She likes them all here.
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Review from E K (Wife of Resident) published on 10 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am extremely grateful for the medical care and attention my husband was given there. The communication with the clinical team was extraordinary. The GP was great including all the nurses. Covid-19 restricted me to visit so I didn't see much of quality care, however, whenever I visited him he was clean
and very well looked after. Carers were attentive, positive attitude and gave tender loving care including the entertaining department. The catering was pretty thoughtful. We were given Christmas dinner together despite the pandemic fabulous memories. Management offered best safety possible and his end of life was challenging with uncertainties but he was kept safe as much as possible.
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Review from A T (Wife of Resident) published on 5 May 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband is being well cared for by a team of very kind and dedicated staff. He enjoys the meals and the care of all nurses and carers are much appreciated.
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Review from A T (Power of Attorney of Resident) published on 2 May 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff and management combine to run an efficient and friendly home. Their attention to the residents is exemplary with a great deal of emphasis on catering to the needs of each resident. The staff are conscious of health concerns and prioritising cleanliness and good hygiene. The manager runs a
tight ship in these difficult times.
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Review from S L (Resident) published on 28 April 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very happy here with no problems.
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Review from R P (Respite Resident) published on 28 April 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very caring. Nice room and can see what is going on outside.
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Review from J E (Resident) published on 28 April 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I feel the nursing home is excellent and I am very happy here.
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Review from E W (Resident) published on 27 April 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
If you require nursing care this is the place to be. Plenty of attention which I, unfortunately, do not need.
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Review from G M (Respite Resident) published on 27 April 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am finding the stay excellent.
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Current Review Score: 9.3 (9.276)

Overview of Review Score

The Review Score of 9.3 (9.276) out of 10 for Bay Court Residential & Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.4 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.914 for Bay Court Residential & Nursing Home is calculated as follows: ( (54 Excellents x 5) + (3 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 58 Ratings = 4.914
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.362 Points relating to the number of positive Reviews for Bay Court Residential & Nursing Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8. 5 Positive Reviews ÷ 5.8 = 0.862
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Feb 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (0)

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