Bay Court Residential & Nursing Home

16/18 West Hill, Budleigh Salterton EX9 6BS
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9.7 72 Reviews
  • Bay Court Residential & Nursing Home, Budleigh Salterton
Bay Court is proud to provide excellent care from a qualified Nursing team who are on site 24/7 supported by experienced healthcare assistants in a family style homely environment. Bay Court has 29 residents rooms. These are a mix of modern garden rooms with patio doors to the accessible garden, grand bay windowed rooms and cosy Victorian rooms all with character as individual as the residents.

The head cook and team take pleasure in providing traditional home cooked meals and delicious baking, taking into account dietary requirements and individual tastes. Relatives and friends are most welcome to join their loved ones for meals as well as celebration parties throughout the year. Come and meet the team and see for yourself!

Bay Court has an excellent activities team with regular visitors from the local churches, singers, harpist, pianist, exercise classes, crafting, regular crossword contests to name but a few. Residents, relatives and team alike enjoy the regular parties held in the garden and lounge area. Bay Court is in an excellent location on West Hill being flat walking distance to the sea front, cafes and shops. Residents are supported to get out and enjoy all Budleigh has to offer including theatre, craft and literary festival visits.

Bay Court has a regular hairdresser, nail technician and chiropodist who visit regularly.

Dignity and respect are the home's core values. Each resident is an individual and independence is encouraged. Training and development are important to Bay Court, which is an Approved Training Centre for staff as well as being a placement provider for Exeter University Nursing Academy and UWE Student Nurses. Bay Court works closely with the local medical centre as well as OT's, Physios, SALT, Frailty, Hospice care, Chime.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 29 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1400 – £1600
  • Self-Funded Nursing Care: £1400 – £1600
  • RESPITE Self-Funded Residential Care: £1400 – £1600
  • RESPITE Self-Funded Nursing Care: £1400 – £1600

Fees include:-
24hr Nursing service
All personal care
Accommodation
Fabulous food and drinks including a glass of wine or tipple of choice!
Full activities schedule, including trips out, music classes, crafting, church services.
Laundry
Extras Hairdressing, Chiropody, Specialist nail painting

These prices are only a guideline, please contact Bay Court Residential & Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Court Healthcare Ltd

Person in charge

  • Tracey Hughes and Vicky Meredith (Registered Managers)

Local Authority / Social Services

Admission Criteria

  • Private and local authority referrals. Speak to one of the managers for more information.
  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (29)
  • Couples/Companion Rooms (0)

Visiting

  • Visitors are welcomed at all times!
    If visitors would like to join in for any activities, refreshments or a meal you are very welcome.

Parking

  • There are a number of spaces in the private car park, alternatively when this is full, the road outside offers unmetered parking. In addition, the car parks of Budleigh Salterton are a short walk. Of note, is the large free car park next to the town hall.

Bay Court Residential & Nursing Home Reviews (72)

9.7

Bay Court Residential & Nursing Home has a Review Score of 9.7 (9.674) out of 10, based on 8 reviews in the last 2 years.
Over all time Bay Court Residential & Nursing Home has 72 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Bay Court Residential & Nursing Home
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Review from J P (Resident) published on 27 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and facilities here are always good and really excellent.
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Review from S G (Niece of Resident) published on 27 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff have been extremely helpful in these very difficult times, enabling me to visit my aunt in a Covid secure manner. They are always available to discuss her care. Her room is very pleasant and the garden is a great bonus.
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Review from Linda T (Daughter of Resident) published on 27 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the staff to be friendly and caring.
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Review from Peter C (Husband of Resident) published on 27 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
There is a little doubt (if any) that my wife could have better been cared for, helped and happier at any other care home.
The standard of care and safety during Covid-19 was most excellent.
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Review from A G (Son-in-law of Resident) published on 28 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the staff and management extremely kind and helpful. Dedicated staff are at hand and numerous activities are undertaken throughout the week. The kitchen staff also provide nourishing food to cater for different needs.
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Review from R G (Friend of Resident) published on 27 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The whole team (manageress, nurses, carers, activities team, caterers, domestic and not forgetting the owners) are really friendly and approachable. They are gentle with my friend and encourage her. She has enjoyed nearly 18 months in the home.
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Review from S S (Daughter of Resident) published on 11 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After visiting a couple of care homes this was a breath of fresh air. All my father's needs are being met and the best thing is he is happy. All the staff are extremely helpful and friendly.
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Review from E C (Resident) published on 14 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have now been a resident for five months. My medical condition prevents much movement around the home. I'm restricted by lack of ramps/lifts. The food/meals have improved and the staff now cater to my restricted diet for which I'm grateful.
The carers amongst the staff are attentive and incredibly
helpful. They work long hours but their desire to care and support for the residents is amazing. I'm very impressed by their commitment and professionalism.
Reply from Dr.Ian Conway, Director at Bay Court Residential & Nursing Home

Thank you for such a positive recommendation. Of course we do have ramps where necessary and the home is equipped with 2 lifts which jointly offer access to all floors.

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Review from D S (Husband of Resident) published on 16 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a well-appointed residential and care home. The interiors are spacious, light and airy and the accommodation facilities are modern and comfortable. The staff are extremely attentive, caring and personable. My wife and family are very happy with the choice we made.
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Review from C M (Wife of Resident) published on 18 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am more than happy with the quality and standard of care given to my husband, who has complex needs and, due to the fact that he is unable to do anything unaided, can be very challenging to care for. Bay Court is like a family and I completely trust my husband's care to all the staff. I do visit every
afternoon and am made to feel part of the family. I never worry about him when I am not there and that is a tremendous weight off my mind.
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Review from Marjorie K (Resident) published on 6 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone is so kind and helpful. Lovely food, lovely room and professional staff. I feel so wonderful and so at home here. I wish I came here sooner and recommend it to everyone. This is a wonderful place to live.
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Review from June S (Daughter of Resident) published on 4 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so pleased we found Bay Court for my mother. We now have peace of mind knowing she is in safe hands and happy. Wonderful staff wonderful food, clean spacious room. Nothing is too much trouble. Entertainment is excellent. We feel so blessed to have found this place. We would highly recommend it
to anyone looking for a home. Just wonderful all round.
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Review from L D (Next of Kin) published on 24 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleasant, comfortable and happy home. Could not ask for better.
Resident very happy. Staff are delightful. Clean and fresh as are the residents.
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Review from Fiona F (Daughter of Resident) published on 24 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Bay Court have provided my father with excellent care and support. I can't fault the staff, cleanliness and standard of food.
They have also been amazingly patient and understanding with me.
Thank you for looking after my dad.
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Review from A D (Daughter of Resident) published on 19 December 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been a resident for just over a year and she has noticeably improved in her health and wellbeing. The combination of very good care, excellent food and a great range of daily activities is down to the staff. Mum receives a lot of compliments on how well she looks - that says it all.
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Review from P C (Wife of Resident) published on 25 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been at Bay Court for 12 months. He is very well looked after. The staff are so friendly and kind to him and I always feel welcomed (this is important to family members).
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Review from Amanda S (Regular Volunteer) published on 21 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have visited Bay Court on a few occasions and on each occasion, I have been made very welcome and have been impressed with the overall community feel at Bay Court. The clients I have seen in various locations in the nursing home seem very happy and content. There is always something going on to cater
a range of interests. I would highly recommend Bay Court to any of my friends and family.
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Review from Derek H (Resident) published on 20 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with my care and love at Bay Court.
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Review from Andrea B (Friend of Resident) published on 20 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend seems very happy and has settled in well. She is now going to the dining room and joining with the activities.
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Review from Joyce V (Resident) published on 20 December 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I feel like Bay Court is my home. My family are very happy with it.
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Current Review Score: 9.7 (9.674)

Overview of Review Score

The Review Score of 9.7 (9.674) out of 10 for Bay Court Residential & Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.874 for Bay Court Residential & Nursing Home is calculated as follows: ( (77 Excellents x 5) + (9 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 87 Ratings = 4.874
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.8 Points relating to the number of positive Reviews for Bay Court Residential & Nursing Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 8 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Feb 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 29 Aug 2025

Contact us to look around our friendly home and see if living at Bay Court Residential and Nursing home in beautiful Budleigh Salterton on a short or longer term basis would suit you!

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Awards / Recognitions (4)

Meet the Team (4)

Tracey

Tracey Hughes

Job Title: Clincial Manager Joined: 2018

Tracey has worked in Nursing homes for 30 years, she has been a Registered Nurse for 16 years and has worked for Bay Court for 5 years. She has worked in Nursing homes Learning Disability and at RD&E Hospital since qualifying.


Tracey has been the clinical lead, deputy and is now the Clinical Manager.


Tracey has a strong nursing team working with her and they have been keen to implement many strategies for Bay Court and the care of the residents. Since Tracey has been the manager Bay Court has become a training centre as well as being nominated for a national care awareness for training and development at Care UK 2023.


Tracey has been instrumental in bringing student nurses on placement from UWE and The University of Exeter. She regularly speaks at The University of Exeter regarding careers in health and social care.


Tracey lives locally with her teenage family. She enjoys running has a huge love of the sea and walking her dog Daisy.

Victoria

Victoria Meredith

Job Title: Non-Clinical Manager Joined: 2013

Vicky has worked at Bay Court Nursing Home for 11.5 years. She started in the kitchen and domestic and then worked in care for many years. She has been Head of Care, Deputy and now Non-Clinical Manager.


Vicky has her NVQ Level 5 in Health and Social Care as well as in 2023 completing her assistant practitioner. Vicky has a keen interest in training and development Bay Court has become a training centre since she became a manager. Bay Court has been shortlisted for The National Caring Awards for Training and Development.


Vicky lives locally with her young family and puppy called Barney who comes into Bay Court. The residents and team are very fond of him! In her spare time, she enjoys the outdoors and walking with her primary-aged children.

Dominique

Dominique Lloyd

Job Title: Director Joined: 2022

Dominique and her Husband Kevin bought Bay Court Nursing Home in 2022. They and their school-aged children have relocated to the West Country for the opportunity.


Dominique's family own a care home in Bristol and she wanted to use her transferable skills moving full-time into a health and social care environment.


In her spare time, she enjoys walks with her family and dogs, rural life church services, and local committees and is naturally a taxi for her children!

Barney

Barney Meredith

Job Title: Top Dog Joined: 2023

Meet Barney


Barney is our beloved Cockapoo here at Bay Court Residential and Nursing Home in Budleigh Salterton. He’s part of the family and is with us every day—greeting residents and visitors with a wagging tail and a warm, friendly welcome.


Around lunchtime, you’ll often find Barney on a little patrol… always hopeful for the perfect snack or a friendly fuss from the kitchen team! His gentle nature and loving presence bring smiles, comfort, and a touch of fun to everyone’s day.


We think every home should have a Barney!

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