Care Homes Owned by Nicholas James Care Homes Ltd in Kent

I feel relaxed knowing how well they look after everyone

Thank you team Haydon-Mayer for a wonderful summer fete, your hard work and creativity of those who helped create the event. Live entertainment by Amy, a raffle with amazing prizes and a delightful selection of delicious food and drink. I just had to sample everything and scrumptious it was too. Being able to complement the dishes and dessert with various chilled drinks and lovely company. So enjoyable to see staff and families sharing in the fun. Well done HM celebrating the fete with happy memories for residents and families.

Karleigh, granddaughter

Chestfield house is a lovely care home, from the minute we walked in, we were treated with kindness and respect. All the staff are warm, welcoming and very kind. They looked after my darling mum with great care and dignity,and made her smile.

My mum was placed here on the 9th March 26 which happened to be her 84th birthday once she was settled the staff came in with a birthday cake and sung happy birthday to my mum the care and compassion that all the staff have given my Mum went above and beyond my Mum wasn't easiest client to look after and often loved a swear word but that was her character in her time at Chesfield House the staff have been amazing with my mum and also with myself and my family the care manager would pull me to one side at times as she could see I was struggling there are no words to thank them enough for the care that they gave my mum in the last few months of her life thank you all so much.

My mother is currently residing at Harbledown Lodge for the second time. The nursing and care staff are attentive and friendly, taking into account my mother's many medical and care needs. The management have also been excellent in keeping me informed of her ever changing health conditions. Many thanks to you all.

My mother has been at Dalel Mount for just over two and a half years and during that time there has been nothing to complain about. The staff are always friendly and helpful. The home has a peaceful and relaxed feeling. The only improvement I would like to see, would be a back up for the activities organiser during her holidays and days off.

Thanks to all the staff for making our afternoon so nice. Can't wait for the next one.

I can't thank everyone enough for such a lovely time

My nan went into walmer care centre for respite care. We noticed a change in nan almost immediately. She got her belly laugh back. Nans sleeping and appetite has improved since being a walmer care center. She also looks well presented and cared for. It didnt take the staff long to build a good connection with nan where she feels comfortable enough to be able to banter with them.

Staff were welcoming and friendly. Parking available with easy access. There was an unhurried air of calm and orderliness everywhere with a real sense of privacy. The main meals and refreshments more than just acceptable. They are appetising.

Now dad is back home I think he misses being back with the staff at Chestfield House! Thank you for all you have done, we couldnt recommend you all enough and are so grateful for everything! 5***

Whilst Visiting my Godmother I felt I should say that Whitstable Nursing Home is lovely. The Staff are warm and friendly and are always polite and welcoming. The home is secure whilst not feeling you are locked in. My Godmother is very happy and seems well looked after.

Thank you from the bottom of my heart for Chestfield House the support, welcome and professional service me, my husband, and daughter revieved from all the staff every week I/we visited. They had time to explain the routine, the setup, the wonderful relationship they all had for my 'mum', they treated her like their own. The communication from medication, personal hygiene, daily food, and reassuring them every time, every day I can.

My father was a resident for more than 7 and half years.In that time he was very well cared for. For the last few years he was unfortunately confined to bed due to his stroke and failing health. In that time his skin was kept in good condition, and didn't break down with bed sores. every day he was washed cleaned and dressed in his own clothes. His dietary needs were met exactly as what the dietician from the community had suggested, and the food was excellent and varied. The vast majority of staff had been there since my father arrived 7 years previous. They were all very helpful and caring both to residents and family members who went to visit, you were never a problem to the staff, always gave time to talk and inform you of any changes that were needed to my fathers care.They had many activities throughout the year with music games and welcomed family members to come and join in. The home was very clean and tidying in good order, and the meals always smelt lovely when you walked in

My grandma was here for two weeks. During that time she was always supported to be clean, look nice, always in fresh clothes, smelled nice, and seemed comfortable. Everyone seemed so kind and thoughtful, I remember one of the ladies doing the tea round just sitting with her for a while. The nurses were always so kind and considerate, not only to her, but to me too. The way the nurses spoke to her with such a gentle and kind nature made me feel like she was completely safe in their care. They supported her to have a comfortable and dignified last two weeks and I will forever be grateful. Thank you to everyone at Chestfield House.

My husband came to Alexander House for 2 weeks respite when I was feeling totally warn out with caring for him. I was worried but the staff were very reassuring, kind and caring and I cannot thank Jill and all the team for their kindness. They looked after my husband very well and it gave me peace of mind and allowed me to recuperate. I am hoping for some daycare and respite in the coming months.

I just wanted to say a huge thank you from my family and I for taking wonderful care of my grandad George until the very end. Even in his passing yesterday, you showed true care and compassion. You even looked after us as we stayed with him in his final days. Thank you from the bottom of our hearts Harbledown Lodge

My mother spent the last couple of years of her life at Chestfield House. The most outstanding thing about her care was the staff. They were kind and caring, always trying to please. My family were made to feel welcome visiting and personal requests were honoured. Management addressed concerns. Her recent passing was treated with the utmost of compassion.

A sincere, heartfelt, thank you to you all.