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Care Homes Owned by Nicholas James Care Homes Ltd in Kent

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9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Nicholas James Care Homes Ltd in Kent

Only the locations & reviews in Kent for Nicholas James Care Homes Ltd are showing below.

View the details of all 11 locations (with 721 reviews) owned by Nicholas James Care Homes Ltd

Nicholas James Care Homes Ltd Locations in Kent (9)

9 Care Homes owned by Nicholas James Care Homes Ltd in Kent
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Alexander House

140/142 Folkestone Road, Dover CT17 9SP 

9.8 79 reviews
"Michael is well looked after by all members of staff and I never have to worry about his care and safety while he is at Alexander House. He…"   Read all 79 reviews
Location Type Care Home

Alexander House is located in the historical town of Dover. Set back from the road these two grand townhouses offer large open social and leisure spaces for service users to relax and socialise. With a beautiful courtyard garden and conservatories which… Read more about Alexander House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 46 Rooms
  • from £1,300 / week
Walmer Care Centre

8/10 Marine Road, Walmer, Deal CT14 7DN 

9.8 91 reviews
"We have always enjoyed visiting our friend because the staff are always warm and welcoming. The home is well kept and clean.…"   Read all 91 reviews
Location Type Care Home

Carleton Lodge and Carleton Mead stand side by side, overlooking the busy sea bay, with views all the way to France. The Royal Marines bandstand is on the green a few minutes away and musical concerts in the summer are a great feature of Deal life.… Read more about Walmer Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 37 Rooms
  • from £1,500 / week
Chestfield House

Ridgeway, Chestfield, Whitstable CT5 3JT 

9.8 113 reviews
"The staff and manager were extremely kind and supportive to my aunt. I would have no hesitation in recommending the home.…"   Read all 113 reviews
Location Type Care Home

Dating back to 1751, the home is a Tudor Style building located in the village of Chestfield. The town of Whitstable, famous for its oysters and the cathedral city of Canterbury are within reach. In addition there are local shops, public houses and restaurants… Read more about Chestfield House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Eating Disorders
  • 31 Rooms
  • from £1,600 / week
Dale Lodge

Dale Road, Southfleet, Gravesend DA13 9NX 

9.6 67 reviews
"This is a wonderful care home, mum has been here over 5 years. The all do a fantastic job in caring for our loved ones. Activities are…"   Read all 67 reviews
Location Type Care Home

Located in the rural setting of Southfleet Village, with its local shops and public houses, Dale Lodge has extensive surrounding grounds providing a spacious setting. Within these grounds are secure gardens for service users and families to enjoy at… Read more about Dale Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 20 Rooms
  • from £1,500 / week
Harbledown Lodge Nursing Home

Old London Road, Upper Harbledown, Canterbury CT2 9AP 

9.6 93 reviews
"I cannot emphasise enough how fantastic the care offered at Harbledown Lodge is. They go above and beyond the call of duty to ensure every…"   Read all 93 reviews
Location Type Care Home

Set in extensive grounds of 50 acres which include attractive gardens and mature woodland the building is an elegant Georgian House believed to be circa 1825. Harbledown Lodge with a team of experienced Registered Nurses offering 24hr cover can deliver… Read more about Harbledown Lodge Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 56 Rooms
  • from £1,600 / week
Haydon-Mayer Care Home

54 Albany Drive, Herne Bay CT6 8PX 

9.6 75 reviews
"My father in law felt safe, comfortable and was well looked after by all of the staff. The family were always kept fully informed…"   Read all 75 reviews
Location Type Care Home

Haydon-Mayer is situated in the coastal town of Herne Bay and the two storey building stands in a quite residential street. Its location affords easy access to local shops. Service users can enjoy observing the everyday street activity from the spacious… Read more about Haydon-Mayer Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • 32 Rooms
  • from £1,500 / week
Whitstable Nursing Home

The Old Vicarage, 28 West Cliff, Whitstable CT5 1DN 

9.3 43 reviews
"Staff were like a family to my mother-in-law, they were kind and couldn't do enough for her. They always welcomed us in with a smile and…"   Read all 43 reviews
Location Type Care Home

Situated within the town centre, overlooking a golf course Whitstable Nursing Home affords easy access to the seafront and other local amenities. The home has its own unique character presenting a home like environment for service users to enjoy. 24hr… Read more about Whitstable Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • 34 Rooms
  • from £1,500 / week
Dale Mount

Dale Road, Southfleet, Gravesend DA13 9NX 

9.0 30 reviews
"An excellent home with very friendly and kind staff. My Mother is extremely happy there and feel that the activities are engaging and fun…"   Read all 30 reviews
Location Type Care Home

Located in the rural setting of Southfleet Village, with its local shops and public houses, the home has extensive surrounding grounds providing a spacious setting. Within these grounds are secure gardens for service users and families to enjoy at any… Read more about Dale Mount

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 13 Rooms
  • from £1,500 / week
Eastfield

76 Sittingbourne Road, Maidstone ME14 5HY 

8.9 40 reviews
"Mummy has been in Eastfield for 3 1/2 years and she is happy. We are so pleased knowing that she is well cared for and she is settled.…"   Read all 40 reviews
Location Type Care Home

Eastfield Care Home is a modern building set back from the road with beautifully manicured and secure gardens. It has stylish lounges and dining areas perfect for relaxing and socialising. Located near to Maidstone city centre, there is an easy access… Read more about Eastfield

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • Visual / Hearing Impairment
  • 43 Rooms
  • from £1,500 / week

Nicholas James Care Homes Ltd Reviews in Kent (631)

9.5

Nicholas James Care Homes Ltd has a Group Review Score of 9.5 (9.471) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Nicholas James Care Homes Ltd must have a Review Score.

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Review of

Walmer Care Centre

from Brain M (Relative of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff friendly and welcoming, makes it a pleasure to visit.
Reply from Jill Hyland, Manager at Walmer Care CentreThank you for your feedback and kind words. It is really appreciated.
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Review of

Haydon-Mayer Care Home

from J G (Son-in-law of Resident) published on 28 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father in law felt safe, comfortable and was well looked after by all of the staff.
The family were always kept fully informed throughout and the communication and face to face visiting arrangements/meetings were excellent.
The support given throughout was excellent and the manager and all of his
team are a credit to the company.
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Review of

Walmer Care Centre

from Jacqueline S (Relative of Resident) published on 28 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel at ease visiting Janet as I know she is being well looked after in every way.
Reply from Jo Allen, Manager at Walmer Care CentreThank you for your feedback and kind words. It is really appreciated.
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Review of

Walmer Care Centre

from J D (Nephew of Resident) published on 28 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the staff very friendly and supportive. They are all partticularly knowledgeable when discussing my aunt and her condition. In particular they are very patient and understanding when dealing with her. Regular checks are carried out and there always seems to be a member of staff available
to deal with the residents needs.
Reply from Jo Allen, Manager at Walmer Care CentreThank you for your feedback and kind words. It is really appreciated.
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Review of

Walmer Care Centre

from Peter S (Friend of Resident) published on 28 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have always enjoyed visiting our friend because the staff are always warm and welcoming. The home is well kept and clean.
Reply from Jo Allen, Manager at Walmer Care CentreThank you for your feedback and kind words. It is really appreciated.
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Review of

Walmer Care Centre

from Peter G (Son of Resident) published on 22 January 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
A very welcoming home to residents, visitors and my dog who enjoys the extra attention! The home is warm and well managed with excellent staff who are attentive and very caring. The ratio of staff to residents is high which is good to know and see. The Duty Managers keep me informed of any incidents
relating to my mother in a timely fashion, and steps taken in her support.


The home spent much time and effort in ensuring that all residents had an enjoyable Christmas period, with decorations, activities, presents and meals. Family and staff were integrated into the process....thank you.


Mum is safe, well cared for and content living at the home. I am confident and pleased that the Walmer Care Centre is the right home for her. The location at the seafront is special with good parking and access.


It is good that staff wear their name badges which is helpful for residents and visitors alike.

Reply from Jo Allen, Manager at Walmer Care CentreThank you for your feedback and kind words. It is really appreciated.
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Review of

Harbledown Lodge Nursing Home

from A G (Son of Resident) published on 20 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
During her two weeks at Harbledown Lodge, my mother was treated with kindness and respect, and her clear wishes were meticulously adhered to. She was comfortable and, as far as possible, pain-free during her last days. The staff were accessible and informative, and, above all, considerate.
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Review of

Chestfield House

from Jenny B (Niece of Resident) published on 16 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and manager were extremely kind and supportive to my aunt. I would have no hesitation in recommending the home.
Reply from Manju Joy, Manager at Chestfield HouseThank you for your wonderful feedback. We truly appreciate it and are glad to know you're happy with our care.
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Review of

Harbledown Lodge Nursing Home

from Peter C (Son of Resident) published on 14 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found the care home to be very clean and always warm. The security of the building is good, and the staff are always friendly and helpful.
The food is always very goo,d and my mum seems most of the time very happy. I would like to see my mum out of bed more and encouraged to do some activities
when they are available, also, I know there are staffing issues. It would be nice as well if there was a tea room for visitors to use, as some people travel hours to get there, and this would save the nurses time.
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Review of

Harbledown Lodge Nursing Home

from Emma S (Daughter of Resident) published on 14 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot emphasise enough how fantastic the care offered at Harbledown Lodge is. They go above and beyond the call of duty to ensure every resident is happy.
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Review of

Chestfield House

from Leanne R (Great-Niece of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot fault the staff and management at Chestfield House. From the moment we arrived, it was such a warm and welcoming environment. My aunt was treated with the utmost dignity and respect, and every aspect of her care was thoughtfully provided. The team went above and beyond to ensure her comfort
and wellbeing, and that gave us complete peace of mind. I would highly recommend Chestfield House to anyone looking for compassionate, professional care in a truly caring setting.
Reply from Manju Joy, Manager at Chestfield HouseThank you for your wonderful feedback. We truly appreciate it and are glad to know you're happy with our care.
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Review of

Harbledown Lodge Nursing Home

from L C (Friend of Resident) published on 13 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visited my friend of 25 years, who now has dementia and was staying for 2 weeks respite care. Favourably impressed by the staff who seemed very calm, kind and friendly. I was there for 2 visits of 1 hour each. My friend was in the lounge with 5 or 6 other users. At no time were they left unattended.
Staff interactions with users were always pleasant, with smiles and the use of clear language. - Kind and straightforward.
Room not seen, only lounge. Overall security good.
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Review of

Harbledown Lodge Nursing Home

from Norman C (Friend of Resident) published on 9 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My best friend unfortunately now has to be cared for in a care home and I have now been visiting him every week for the past few months. It is so nice to see him being well cared for and on my visits I find the staff so caring having lots of time for the residents. The home is clean and the quality
of the food looks very good with my friend saying how much he enjoys it. Whenever I visit I am welcomed warmly in a very friendly way and my friend seems to be so happy there and enjoys his interaction with the staff.
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Review of

Chestfield House

from Caroline M (Daughter of Resident) published on 7 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's down to the manager and wonderful staff team at Chestfield House that my dad was able to live his final years in a caring home environment, where all residents are treated with the utmost care and genuinely valued as individuals. My dad really appreciated their kindness and humour, and I felt supported,
knowing he was safe, happy and well looked after.
Reply from Manju Joy, Manager at Chestfield HouseThank you for your thoughtful feedback. Were grateful you took the time to share your positive experience and are pleased to know youre satisfied with the care and support provided.
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Review of

Dale Lodge

from Tina D (Daughter of Resident) published on 22 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a wonderful care home, mum has been here over 5 years. The all do a fantastic job in caring for our loved ones. Activities are amazing and the staff are cheerful and caring. I will be moving in soon.
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Review of

Dale Lodge

from A D (Son of Resident) published on 17 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dale Lodge is a warm, caring and welcoming environment which I would highly recommend to anyone looking for a place for their loved one. Residents are treated as individuals, with dignity and respect. The Management team are fabulous and the fact that many of the staff have worked there for many years
speaks for itself.
Reply from Kerry Johnson, Manager at Dale LodgeThank you very much for your kind words. I will be sure to share this review with the team, who will be delighted to know they have made a positive difference.
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Review of

Dale Lodge

from Clifford W (Son of Resident) published on 9 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
One of the hardest choices has to be choosing a care home for a parent.


As my Mother's dementia has progressed, the team at Dale Lodge have adapted to ensure she is comfortable and safe, working very hard for her and every other resident to give them the best care possible.


I was speaking to one

of the staff some time ago and mentioned the difficulty of their work and questioned if was easier for them over time as people come and go. She said... 'No, it never gets easier as we see them as our extended family'. I think this sums up the level of care, dedication and diligence the team exhibit. It has a family feel, is always very clean and doesn't smell as other homes can.


Thank you to all the staff at Dale Lodge!

Reply from Kerry Johnson, Manager at Dale LodgeThank you so much for taking the time to share such a thoughtful and heartfelt review. We understand how difficult it is to choose a care home for a loved one, and it means a great deal to know that you feel your mum is safe, comfortable, and cared for with such compassion.
Your words truly reflect the values of our team, and the sentiment you shared from one of our staff members captures exactly how they view the people they care for. We will be sure to share your kind feedback with the entire team, who will be deeply touched and encouraged by it.
Thank you for your trust and for recognising the dedication, warmth, and hard work of everyone at Dale Lodge.
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Review of

Dale Mount

from Vickie N (Niece of Resident) published on 9 December 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My relative always seems happy and settled when I visit. The staff are friendly and caring and make you welcome.
They are very good at keeping relatives informed of any incidents or illnesses and the home is always kept spotlessly clean. Even the cleaning staff are cheerful and friendly and seem
to know the residents well. There are plenty of activities for residents to participate in - they really enjoy the music and singing - but aren't pressured to join in .
I have visited a number of homes and I would definitely recommend this one.
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Review of

Dale Lodge

from T M (Daughter of Resident) published on 8 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dale lodge is fully supportive of my mother. She is very difficult at times but they care and always put her needs first. They call and keep me updated with any issues or concerns should they arise. I am unable to fault the care
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Review of

Dale Lodge

from Christine P (Niece of Resident) published on 8 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very happy with the care aunty gets at dale lodge. She is a vegetarian and her needs are always met. Aunty is quite 'on the ball' and know exactly what's going on. Whenever she tells us of an issue she may have we always relay it to the manager and the issues are explained to us. The activities
are always varied and adapted to all the residents needs. Aunty is always clean and her laundry is always done on a daily basis and there is never a smell in the home. Whilst the home is not the most luxurious I realise that the care is more important than chandeliers and crystal glasses well done to the whole team
Reply from Kerry Johnson, Manager at Dale LodgeThank you very much for sharing your experience and for your kind, honest feedback. We're delighted to hear that your aunty is happy at Dale Lodge and that her dietary needs are always met. It's especially reassuring to know that she feels able to share her thoughts and that any concerns are clearly communicated and addressed with the management team.
We're pleased that you value the varied activities, high standards of cleanliness, and the care and attention given to your aunty's daily needs.
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Awards / Recognitions (5)

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