Care Home Owned by Prime Life Ltd in Bristol

Too many good points to fit in! Would recommend 100%. Thank you.

was a lovely lady and a great support.
The carer was also very approachable along with the rest of the caring staff. Well done to you all you work hard and well as a team.

and other members of her team including the dedicated admiral nurse went over and above to help and assist me in getting my parents to this care home and cannot thank them enough. Both my parents are enjoying living in such a kind and compassionate environment. Thank you Riversway.

could have been improved. Overall, an excellent, caring environment with spacious, light rooms and garden facilities. Thank you to all staff, especially for the end-of-life care.

will always be grateful for the kindness shown to myself and my family at this time of grief.

are fantastic. Genuine staff who care. The manager there is fantastic and now I feel like part of the furniture they’re visiting anytime. You see what you get here. A warm home where my mum is as happy as possible. Staff go above and beyond to meet her individual needs.
The staff take time to listen and treat her as an individual regarding meeting her needs. I can honestly say you need to look at Riversway if you find yourself in a place looking for a lovely care home.
I couldn’t wish for a better place for her, and honestly, I don’t know what I’d do without her being here, because it’s not often you find a place like this.

see to his needs. We as a family are very pleased with the care that they give him, they also play an active part in helping make him stay content.

enabled my friend to get out of being bed-bound after many months of him being in the hospital not even moving to a chair. I am deeply grateful for all they did.

her. Thank you very much for what you did.

I do know how hard their jos is. The whole team work together which after 40 years in care myself know how important teamwork is. I shall always be very grateful for how they cared for my brother-in-law and also all of us as a family. Thank you so much all at Riversway Nursing Home.

but whilst clearly labeled still went missing and she was left with whatever they had. Due to mum's illness, she often refused personal care, the records said that they would try again later, but the record-keeping was so slack, that it was never recorded if they did go back. During her time in the home, Mum lost the ability to walk, most times when visiting, mum would be on her bed, and any drinks were on the other side of the room where she had no chance of reaching. Food, whilst a new chef made beautiful cakes, some of the food was unrecognisable. The nurses and carers were wonderful with mum, but management need to take a closer look at what it's really like there.

the staff were always on hand to help and lend a sympathetic ear.

dealt with.
All in all, a really good home.

language from him. Their care level and constant respect helped this poor deeply traumatised man settle and feel safe for most of his time. In consequence we, his family, also settled. I can never thank you all enough!