Care Homes Owned by Prime Life Ltd in Derbyshire
8.7
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Derbyshire for Prime Life Ltd are showing below.
View the details of all 59 locations (with 1275 reviews) owned by Prime Life Ltd
Prime Life Ltd Locations in Derbyshire (2)
The Hollies
9.5
20 reviews
The Hamlet, South Normanton, Alfreton DE55 2JA
"I find the manager and staff approachable. They have a regular programme of activities and trips for the residents. I feel happy that my…" Read all 20 reviews
Location Type Care Home
The Hollies provides for twenty-three clients, each with an individual apartment, all clients having needs focusing on their mental state. All PrimeLife care services place respect at dignity at the core of their provision, combined with the benefits… Read more about The Hollies
- Care Provided
- Long Term/Permanent
- Younger Adults
- Mental Health
- Alcohol / Drug Misuse
- 23 Rooms
Woodville Residential Care Home
9.5
16 reviews
145 Burton Road, Woodville, Swadlincote DE11 7JW
"Navigating the care system has felt overwhelming at times, even with three daughters supporting each other! Staff at Woodville have…" Read all 16 reviews
Location Type Care Home
Woodville Residential Care Home offers its residents adaptive facilities spread across two floors and a rear garden. Residents benefit from the two lounge rooms, dining area and dining room, as well as a conservatory. The staff listens to residents'… Read more about Woodville Residential Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Palliative Care
- 46 Rooms from £1,225 / week
Prime Life Ltd Reviews in Derbyshire (36)
8.7
Prime Life Ltd has a Group Review Score of 8.7 (8.725) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Prime Life Ltd must have a Review Score.
Review of
Woodville Residential Care Home
from E H (Daughter of Resident) published on 7 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Navigating the care system has felt overwhelming at times, even with three daughters supporting each other! Staff at Woodville have supported not just Mym but the whole family, including my elderly Dad, who is struggling with the change and is an (overly!) frequent visitor.
The care and affection the
The care and affection the
staff show Mum is heartwarming and often brings me to tears!
Thank you for your professionalism, your care, and your kindness.
Thank you for your professionalism, your care, and your kindness.
Reply from diane Smith, Director at Woodville Residential Care Home
Thank you for your kind words and for taking the time to complete this review.
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Review of
Woodville Residential Care Home
from W H (Husband of Resident) published on 4 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
MY wife is happy here. She is being well cared for! I have lots of paper work ie contacts, tel nos to enable me to do the right things eg can I bring books, bring favourite items? How long do you expect her to be with this care home? Can she be given home breaks?
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Review of
Woodville Residential Care Home
from L S (Granddaughter of Resident) published on 14 March 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Staff try to be very helpful and cheerful.
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Review of
Woodville Residential Care Home
from Ian M (Son of Resident) published on 14 March 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The best feature of this care home is the quality of the staff and their positivity.
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Review of
Woodville Residential Care Home
from Mark G (Son of Resident) published on 16 December 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum is very happy at the home with very friendly staff. The accommodation is clean and the food is good. Management are very good and attentive.
Reply from diane Smith, Director at Woodville Residential Care Home
Thank you for your kind words and for taking the time to complete this review.
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Review of
The Hollies
from T M (Sister of Resident) published on 13 November 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I find the manager and staff approachable. They have a regular programme of activities and trips for the residents. I feel happy that my sister is living in a safe environment and is well cared for.
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Review of
Woodville Residential Care Home
from Peter P (Power of Attorney of Resident) published on 30 October 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have power of attorney for a close friend of mine who has been at Woodville for approximately 18 months. I have always found the home to offer excellent quality of care. The management and staff are very professional and ensure a warm friendly atmosphere exists within the home. They have always responded
quickly and professionally to a number of medical situations ensuring the best possible outcome for my friend. I cannot recommend this care home enough.
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Review of
Woodville Residential Care Home
from S M (Daughter of Resident) published on 21 October 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
As a regular visitor to my parent, I have always found the staff friendly and approachable. They treat my parent very well and are dedicated not only to her personal care but also to her morale making sure she keeps her spirits up, her laundry is also kept to a very high standard.
Reply from diane Smith, Director at Woodville Residential Care Home
Thank you for taking the time to complete this review and for your kind words.
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Review of
Woodville Residential Care Home
from Debra H (Daughter of Resident) published on 21 October 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The home is very clean and tidy. The staff are always on hand and will help as and when needed. The food is excellent but not always hot. I find the staff very friendly and always have a smile for everyone. Mom is self-funding and feels the prices are very high but is happy to stay here and would not
be able to cope on her own at home. We as a family are very pleased with the home.
Reply from diane Smith, Director at Woodville Residential Care Home
Thank you for your kind words and for taking the time to complete this review.
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Review of
Woodville Residential Care Home
from Wendy G (Daughter of Resident) published on 21 October 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellent welcome to Mum's new home. Mum has settled well with the support and help from all of the staff, not easy when Mum is deaf. Food is excellent and drinks are always on hand. We as a family are extremely happy with the management and all the friendly staff. Any concerns are listened to and acted
on.
Reply from diane Smith, Director at Woodville Residential Care Home
Thank you for taking the time to complete this review and for your kind words.
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Review of
Woodville Residential Care Home
from Marie Y (Wife of Resident) published on 18 October 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Always clean. Nice ensuite room. Nice dining room. Dirty chairs in the lounge. Nice garden.
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Review of
The Hollies
from Janet C (Mother of Resident) published on 1 October 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My son has been in and out of care for over 20 years finally residing at The Hollies. I cannot thank the manager and her team enough for the care and support they have shown my son during the time he has been with them. Their patience and understanding is exemplary. I am so grateful that my son has
a home where he is watched over, it gives me such peace of mind knowing he is safe after the terrible time I had trying to monitor his medication and behaviour without success. When I call to enquire about my son I am always met with both courtesy and empathy whilst discussing his mental health issues, I feel at ease talking to them. I would recommend The Hollies to anyone wanting to ensure a safe, friendly place for their family member.
Reply from Diane Smith, Director at The Hollies
Many thanks for your kind words and for taking the time to complete this review.
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Review of
The Hollies
from L W (Sister of Resident) published on 17 September 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We are grateful to the home for the exceptional care and understanding shown to my sister over the years she was at The Hollies and especially at the end of her life. The home always gives a family feel. The staff go the extra mile. We will always be grateful for all they did.
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Review of
The Hollies
from H S (Father of Resident) published on 28 August 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Have good contacts with staff who keep me well informed and are easy to talk to. Have contact with my daughter now and looking forward to seeing her more often after a few health issues on my part in the past. Couple of years. Always know she is safe at The Hollies and I will be informed on various
issues that arise straight away.
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Review of
The Hollies
from S H (Sister of Resident) published on 16 August 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All the staff are excellent. They treat all their clients as individuals and fully understand their individual needs. The buildings are well kept, clean, safe and homely. A variety of activities are presented to the clients both in and off the premises.
The meals are well prepared, well balanced and
The meals are well prepared, well balanced and
offer an excellent variety.
The whole ethos is one of a happy place with excellent care, support and encouragement.
The whole ethos is one of a happy place with excellent care, support and encouragement.
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Review of
The Hollies
from Suzanne M (Resident) published on 6 August 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The home is nicely run by staff manager and the place is kept clean and you can come and go as you please for walks out just tell them where you're going because of fire safety and it's very good.
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Review of
The Hollies
from Kerri S (Resident) published on 6 August 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Sometimes I feel too clever and usually I am a plain old intellectual. I think that this happens because it is so hectic here at times. I do understand though. I do not think that anything can change but there is hope.
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Review of
The Hollies
from Fiona P (Resident) published on 5 August 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I think the Hollies is good.
Best place I've been.
The meals are really good.
And you can have a cup of coffee whenever you want.
I think the staff are great.
Best place I've been.
The meals are really good.
And you can have a cup of coffee whenever you want.
I think the staff are great.
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Review of
Woodville Residential Care Home
from S L (Daughter of Resident) published on 27 December 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I write on behalf of my 83-year-old dad. The management team at Woodville Care Home are some of the most professional I have had the pleasure to encounter, as I plot my way through the complex area of caring for my dad. Our family will remain eternally grateful for all the kindness and flexibility demonstrated
during dad's 'last minute' respite placement. Dad thinks of Woodville Care Home as a very special place, full of wonderful staff looking after people with respect and kindness. Woodville is a place I like to visit because it is full of lovely staff and lovely residents, many I think of as my friends.
Reply from Kate Tipper, Sales co ordinator at Woodville Residential Care Home
Thank you for taking the time to leave us a review. We appreciate your feedback and we are delighted to see the star rating.
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Review of
The Hollies
from Susan B (Daughter of Resident) published on 16 November 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Absolutely can't fault the care and service they offer at the Hollies. My mum is happy, settled and well looked after. Lovely and clean with fresh meals provided every day and lots of activities for the residents.
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Awards / Recognitions (1)
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