Care Homes Owned by Prime Life Ltd in West Midlands

cannot help but compare this home very favourably indeed.
The staff are always so welcoming and friendly, and even members you walk past will often greet you.
The neighbour I visit is stimulated by, and responds so well to their gentle kindly banter - which she needs (and deserves) as a mentally and physically active person with a lovely sense of humour.
The building itself is wonderful. Spacious, so clean, and with lovely places to sit and chat on visits - be it a nice large sitting room, or a large peaceful garden, but with the reassurance of safety and privacy.
The corridors are so thoughtfully decorated too, and each room even has a styled 'front door'. A lovely touch.
Well done all!

sense and my dad could be nowhere better. We are so very thankful for all they have done.

also included to join in with encouragement from staff. They treat and respect the needs of all residents which is down to excellent care from staff.

update on Mother. They provide me with peace of mind, knowing Mother is safe and well and I will be informed of anything untoward, excellent service.

seems to be happy at Tanworth Court. Thank you.

are amazing, they do not only look after Mom but us as a family too. Residents are treated with care and love. It's like one big happy family. I highly recommend Tanworth Court to anyone looking for good all-round care. If I am honest this would not have been my view 18 months ago but well done to the manager on the turnaround, can see Mom is loved.

things significantly changed. It seemed that they could not cope with my dad's needs at all.
He got significant pressure sores, which turned his heals and sacrum black. He was left in the same clothes for 3 days and 2 nights. Food and drink were left out of reach at a stage where even if he could reach, he needed help feeding and drinking.
The treatment he received (or didn't receive) caused our family great distress at an already distress full time.
In my personal opinion Prime Life need to look into the running of the home. I would also appreciate if they could return the call of the message that was left on 26th September. Please think twice before sending your loved ones here.

only cope with residents who need minimal care. Grandad went in pretty able to feed himself and mobilise and therefore we thought it was pretty good. Was only there for respite and he had visitors every day so we did as much as we could for him too. Unfortunately, as he declined we found the care lacking and unsafe. He ended up with several bedsores. He always looked uncomfortable and dishevelled. They didn't bother to change him or clean him. They didn't even help him eat and drink when he needed help.

came back. Constant noise from other people's tv's being on full blast all the time. Beware that you have to give a month's notice in writing or pay for a month's care if you want to leave.