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Care Homes Owned by Prime Life Ltd in Lancashire

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8.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Prime Life Ltd in Lancashire

Only the locations & reviews in Lancashire for Prime Life Ltd are showing below.

View the details of all 59 locations (with 1390 reviews) owned by Prime Life Ltd

Prime Life Ltd Locations in Lancashire (3)

 - Browse 3 Care Homes owned by Prime Life Ltd in Lancashire
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Springhill Care Home
Fairfield Street, Accrington BB5 0LD 
9.9 120 reviews
Springhill Care Home, Accrington, Lancashire
"My wife has been in Springhill Care Home just over two years ever since she couldn't manage anymore. I knew of it's repetition and tried to…"   Read all 120 reviews
  • from £1,450 / week
  • 116 Rooms
Location Type Care Home

Standing in four acres of landscape grounds with spectacular views of the surrounding Lancashire countryside, Springhill Care Home provides top quality luxury en-suite accommodation, and personalised ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Birch Green Care Home
Ivydale, Birch Green, Skelmersdale WN8 6RS 
9.6 51 reviews
Birch Green Care Home, Skelmersdale, Lancashire
"My Mum always made it clear that she never wanted to live in a care home, however the time came when it was impossible for her to stay in…"   Read all 51 reviews
  • from £1,275 / week
  • 74 Rooms
Location Type Care Home

Welcome to Birch Green Care - Birch Green is proud of its holistic, person centred approach to care and the people carers support are encouraged to make the most of an extensive social programme. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Hawkhurst Care Centre
16/18 Shear Bank Road, Blackburn BB1 8AZ 
9.0 27 reviews
Hawkhurst Care Centre, Blackburn, Lancashire
"Outstanding service with very friendly staff. MJ, Karen, and Helen have all been amazing - I don't know everyone else's names yet, but all…"   Read all 27 reviews
  • from £1,276 / week
  • 26 Rooms
Location Type Care Home

Hawkhurst Care Centre is a 22 bed care facility providing for clients whose needs are associated with their mental health needs, including dementia. All PrimeLife care services place respect at ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care

Prime Life Ltd Reviews in Lancashire (198)

8.8

Prime Life Ltd has a Group Review Score of 8.8 (8.813) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Prime Life Ltd must have a Review Score.

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Review of

Birch Green Care Home

from Emma T (Daughter of Resident) published on 10 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum always made it clear that she never wanted to live in a care home, however the time came when it was impossible for her to stay in her own home safely. My Mum has been at Birch Green for a couple of months now and I have seen her become more mobile, eating well, in a daily routine, well cared
for, joining in with social activities, smiling and laughing with new friends. None of this was possible in her own home, where her world had become a small and frightening place. Having chatted to the staff, I find everyone very approachable and professional. My anxiety levels have come right down knowing she is in Birch Green and I am pleased she is comfortable and well-cared for. I thought I would see this as 'end of life', but visiting my Mum in Birch Green and seeing the social posts, my perspective has changed and I now see this as 'a new stage of life' to be savoured.
Reply from Emma Morgan, General Manager at Birch Green Care HomeThank you for your kind words and we are glad your mum has settled.
Kind Regards
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Review of

Hawkhurst Care Centre

from Natasha D (Granddaughter of Resident) published on 2 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Outstanding service with very friendly staff. MJ, Karen, and Helen have all been amazing - I don't know everyone else's names yet, but all the staff are lovely and make the place feel very personal and homely. They are great with the residents, and everyone always seems happy, singing along and enjoying
themselves.


I was nervous when my grandad first went in for his short stay, but seeing how happy and settled he is has been very reassuring.

Reply from diane Smith, Director at Hawkhurst Care CentreThank you for your really kind words and for taking the time to complete the review
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Review of

Springhill Care Home

from Richard S (Husband of Resident) published on 10 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been in Springhill Care Home just over two years ever since she couldn't manage anymore. I knew of it's repetition and tried to get her in and thankfully did. It is very spacious and always clean and well looked after and of course the staff are marvelous.
Reply from Deborah Bennett, Manager at Springhill Care HomeThank you for such a lovely review.
Kind regards Deborah
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Review of

Springhill Care Home

from David C (Resident) assisted by family/friend published on 9 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Food and drink- hot drinks should be hot - vegetables- should consider taste - sort this out and it would be excellent. Activities- what is gender split.
Reply from Deborah Bennett, Manager at Springhill Care HomeThank you for your review David,
I will come and talk to you regarding your concerns. Together we can ensure there are improvements.
Kind regards Deborah
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Review of

Springhill Care Home

from J H (Daughter of Resident) published on 9 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff at Springhill have, and always been respectful to my dad who has been a resident now for going on two years- he arrived with dementia with challenging behaviours (but has deteriorated/calmed now) they show dignity and respect at all times- they have got to know him and his ways making his care
very person centered the staff have consistently reassured him to a point that he calls it home (this means to much, considering he was always wanting to leave) this is comforting as a family member.
Reply from Deborah Bennett, Manager at Springhill Care HomeThank you so much for your lovely comprehensive review.
Kind regards Deborah
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Review of

Springhill Care Home

from S E (Granddaughter of Resident) published on 9 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Springhill treats my grandma in law with the utmost respect. The staff are all kind and compassionate and have made a real and tangible difference to her quality of life. Thanks all!
Reply from Deborah Bennett, Manager at Springhill Care HomeThank you so much for such a lovely review. I will make sure the team read it.
Kind regards Deborah
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Review of

Springhill Care Home

from T C (Friend of Resident) published on 25 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are outstanding from reception, cleaning, nursing care and activities staff. Nothing is ever too much trouble for residents and visitors, the care that is given is always with a smile.
Reply from Deborah Bennett, Manager at Springhill Care HomeThank you for such a lovely review for the team at Springhill! We love seeing you all regularly.

Kind regards Deborah
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Review of

Springhill Care Home

from C I (Mother of Resident) published on 25 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter has been looked after for over 3 years, the care and assistance she receives is exceptional, the staff will always go out of their way to make sure she is settled and happy their uniforms always look fresh and ironed there isn't a stone left unturned. Well done!
Reply from Deborah Bennett, Manager at Springhill Care HomeThank you for such a lovely review. It really is much appreciated. I'm glad you are happy with everything.
Kind regards Deborah
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Review of

Springhill Care Home

from Catherine B (Daughter of Resident) published on 23 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad enjoyed his short time at Springhill Care Home. The staff were lovely and kind. The entertainment team were fully inclusive of everyone's care needs. Dad was treated with dignity and compassion in his last few weeks. Thank you
Reply from Diane Smith, Director at Springhill Care HomeThank you for your kind words and for taking the time to complete this review.
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Review of

Springhill Care Home

from Janine C (Daughter of Resident) published on 23 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was admitted to Springhill for end of life care and although she was only there for 4 days, the staff showed a great deal of compassion for both my mum and for us.
The staff demonstrated a great deal of knowledge and skills, meaning we were completely reassured that she was in the best place
possible. Communication with us throughout was fantastic, and staff were always approachable and willing to answer questions and provide updates. Overall, Springhill provided a safe, caring, and supportive environment for my mum. We couldn't have asked for anything more for her. Thank you for everything.
Reply from Diane Smith, Director at Springhill Care HomeThank you for taking the time to complete this review at such a difficult time for the family, your kind words will mean a lot to the team at Springhill.
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Review of

Birch Green Care Home

from Paula C (Daughter of Resident) published on 19 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't praise Emma and her team enough, my mother lived on her own until she was 94. Moving into a care home was not what she wanted, however it was what she needed. The home does more than care for their residents, they care for the family. My sister and I have had meetings with Emma and Jill and
they've understood how we feel and explain the reasons behind mums behaviour when she moved in.
Mum after 4 months has finally settled and the unique things Birchgreen do for residents is unbelievable. I can't thank them enough, for anyone who wants an extended family, this is the place to trust your loved ones to. Residents are treated with care and respect, I will also say love as I've seen it myself. Thank you forever grateful xx
Reply from Emma Morgan, General Manager at Birch Green Care HomeThank you for you kind works Paula.
Kind Regards
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Review of

Springhill Care Home

from Rachel L (Daughter of Resident) published on 24 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Springhill Care Home has been absolutely excellent in the care they provide for my mum. She is currently back living there following a recent hospital admission, and once again the staff have shown outstanding dedication, kindness, and professionalism.
This is not the first time Springhill has cared
for my mum. On a previous stay, they nursed her back to health so well that she was able to return home in between her stays, which meant so much to both her and our family.
The staff are caring, attentive, and genuinely compassionate, always treating my mum with dignity and respect. We have complete confidence in the care she receives, and it is incredibly reassuring to know she is in such safe and capable hands.
I cannot recommend Springhill Care Home highly enough and am deeply grateful for everything they do.
Reply from Deborah Bennett, Manager at Springhill Care HomeThank you for such a lovely review. It really does show what a great team of staff, we have working at Springhill care home.
Kind regards Deborah
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Review of

Birch Green Care Home

from Julie F (Daughter of Resident) published on 22 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Just want take time to write another review, for all the staff at Birch Green care home , they do an outstanding job of looking after my dad . The nurses, carers, the housekeeping headed by Claire is outstanding , everything is absolutely spotless. It's a great comfort knowing how well he's getting
looked after and he has a spotless comfortable room to stay in
Reply from Diane Smith, Director at Birch Green Care HomeThank you for your kind words and taking the time to complete this review.
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Review of

Birch Green Care Home

from I B (Son of Resident) published on 6 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can not fault Birch Green in any way they have been amazing with my mum since day one
Reply from Emma Morgan, General Manager at Birch Green Care HomeThank you for your lovely review.
Kind Regards
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Review of

Birch Green Care Home

from John J (Son of Resident) published on 3 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The Care Home is ran very well.
The staff are always friendly and welcoming.
The activities and activity staff are excellent and inclusive.
The grounds are well kept, it is a lovely area to sit and enjoy a visit with my mum
Reply from Emma Morgan, General Manager at Birch Green Care HomeThank you for your lovely review.
Kind Regards
Emma
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Review of

Birch Green Care Home

from Frankie G (Wife of Resident) published on 3 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are friendly and caring, nothing is too much trouble, the food is nourishing and varied. Everywhere is spotlessly clean and the residents are well looked after.
Reply from Emma Morgan, General Manager at Birch Green Care HomeThank you for your lovey review.
Kind Regards
Emma
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Review of

Birch Green Care Home

from Dale H (Son of Resident) published on 3 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum struggles to understand some of the young male bank staff, as some speak very poor English.
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Review of

Springhill Care Home

from Will D (Husband of Resident) published on 28 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff very warm and friendly
Take care of relatives
My wife relatively happy and feel she is safe
Reply from Deborah Bennett, Manager at Springhill Care HomeThank you for taking the time to leave a lovely review. We all enjoy spending time with your wife.
Kind regards Deborah
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Review of

Birch Green Care Home

from Lorraine H (Daughter of Resident) published on 23 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been a resident for 18 months. She is well-cared for; enjoys chatting to staff and residents alike.
As a family, we are kept informed of any concerns and staff alter Mum's care accordingly.
Mum is very happy living at Birch Green.
Reply from Emma Morgan, General Manager at Birch Green Care HomeThank you for your lovely review.
Kind Regards
Emma
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Review of

Birch Green Care Home

from S G (Niece of Resident) published on 23 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt has been in Birch Green for almost three years now and she is so happy here and always has been. The Staff are brilliant with her and nothing is too much trouble for them. In those three years I have never had a problem that wasn't dealt efficiently and with great care for my aunt's welfare.
I can't thank everyone enough. I have peace of mind that my aunt is in a safe place.
Reply from Emma Morgan, General Manager at Birch Green Care HomeThank you for your lovely review.
Kind Regards
Emma
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Awards / Recognitions (1)

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