Care Homes Owned by Prime Life Ltd in Lancashire
8.8
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Lancashire for Prime Life Ltd are showing below.
View the details of all 58 locations (with 1294 reviews) owned by Prime Life Ltd
Prime Life Ltd Locations in Lancashire (3)
Springhill Care Home
9.8
113 reviews
Fairfield Street, Accrington BB5 0LD
"Staff very warm and friendly Take care of relatives My wife relatively happy and feel she is safe…" Read all 113 reviews
Location Type Care Home
Standing in four acres of landscape grounds with spectacular views of the surrounding Lancashire countryside, Springhill Care Home provides top quality luxury en-suite accommodation, and personalised care and support for adults and older people with… Read more about Springhill Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Learning Disability / Autism
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- Acquired Brain Injury
- 116 Rooms
- from £1,414 / week
Birch Green Care Home
9.7
49 reviews
Ivydale, Birch Green, Skelmersdale WN8 6RS
"The staff are friendly and caring, nothing is too much trouble, the food is nourishing and varied. Everywhere is spotlessly clean and the…" Read all 49 reviews
Location Type Care Home
Welcome to Birch Green Care - Birch Green is proud of its holistic, person centred approach to care and the people carers support are encouraged to make the most of an extensive social programme. Residents and their families can be assured of Birch… Read more about Birch Green Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Nursing Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- 74 Rooms
- from £1,255 / week
Hawkhurst Care Centre
9.0
26 reviews
16/18 Shear Bank Road, Blackburn BB1 8AZ
"My wife has been a resident in excess of 5 years. She has an end case of Alzheimer's. Care has always been excellent. My daughter and I are…" Read all 26 reviews
Location Type Care Home
Hawkhurst Care Centre is a twenty-six bed care facility providing for clients whose needs are associated with their mental health needs, including dementia. All PrimeLife care services place respect at dignity at the core of their provision, combined… Read more about Hawkhurst Care Centre
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- 26 Rooms
- from £1,225 / week
Prime Life Ltd Reviews in Lancashire (188)
8.8
Prime Life Ltd has a Group Review Score of 8.8 (8.836) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Prime Life Ltd must have a Review Score.
Review of
Birch Green Care Home
from I B (Son of Resident) published on 6 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I can not fault Birch Green in any way they have been amazing with my mum since day one
Reply from Emma Morgan, General Manager at Birch Green Care Home
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Review of
Birch Green Care Home
from John J (Son of Resident) published on 3 November 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The Care Home is ran very well.
The staff are always friendly and welcoming.
The activities and activity staff are excellent and inclusive.
The grounds are well kept, it is a lovely area to sit and enjoy a visit with my mum
The staff are always friendly and welcoming.
The activities and activity staff are excellent and inclusive.
The grounds are well kept, it is a lovely area to sit and enjoy a visit with my mum
Reply from Emma Morgan, General Manager at Birch Green Care Home
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Review of
Birch Green Care Home
from Frankie G (Wife of Resident) published on 3 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff are friendly and caring, nothing is too much trouble, the food is nourishing and varied. Everywhere is spotlessly clean and the residents are well looked after.
Reply from Emma Morgan, General Manager at Birch Green Care Home
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Review of
Birch Green Care Home
from Dale H (Son of Resident) published on 3 November 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My mum struggles to understand some of the young male bank staff, as some speak very poor English.
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Review of
Springhill Care Home
from Will D (Husband of Resident) published on 28 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Staff very warm and friendly
Take care of relatives
My wife relatively happy and feel she is safe
Take care of relatives
My wife relatively happy and feel she is safe
Reply from Deborah Bennett, Manager at Springhill Care Home
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Review of
Birch Green Care Home
from Lorraine H (Daughter of Resident) published on 23 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum has been a resident for 18 months. She is well-cared for; enjoys chatting to staff and residents alike.
As a family, we are kept informed of any concerns and staff alter Mum's care accordingly.
Mum is very happy living at Birch Green.
As a family, we are kept informed of any concerns and staff alter Mum's care accordingly.
Mum is very happy living at Birch Green.
Reply from Emma Morgan, General Manager at Birch Green Care Home
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Review of
Birch Green Care Home
from S G (Niece of Resident) published on 23 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My aunt has been in Birch Green for almost three years now and she is so happy here and always has been. The Staff are brilliant with her and nothing is too much trouble for them. In those three years I have never had a problem that wasn't dealt efficiently and with great care for my aunt's welfare.
I can't thank everyone enough. I have peace of mind that my aunt is in a safe place.
Reply from Emma Morgan, General Manager at Birch Green Care Home
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Review of
Birch Green Care Home
from Clare H (Daughter-in-law of Resident) published on 23 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We find the staff are very kind and polite. Respectful of our Dad. The staff are happy to answer our questions and reassure Dad. A friendly place.
There are parts of the building, that is Dads room and local toilet, that are very tired and worn, Dad has not complained.
It is sad for Dad to be in a
There are parts of the building, that is Dads room and local toilet, that are very tired and worn, Dad has not complained.
It is sad for Dad to be in a
care home, but I feel Birch Green staff make it a better experience for him. We feel he is cared for well.
Reply from Emma Morgan, General Manager at Birch Green Care Home
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Review of
Birch Green Care Home
from G H (Daughter of Resident) published on 21 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum has vascular dementia and we have witnessed a steady decline over recent years. I work in primary care and have been looking for a care home for quite a while, knowing that there would come a time when we could no longer, as a family, provide the care that mum needed. I have been very impressed
with the care and compassion that all staff provide to my mum and all of the other residents. I know that I have chosen the best care home. Thank you Birch Green !
Reply from Emma Morgan, General Manager at Birch Green Care Home
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Review of
Springhill Care Home
from R S (Husband of Resident) published on 7 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My wife's been here for going on two years nearly and has always been cared for and looked after more than I could ever do, so I really appreciate what the home and staff are doing for her. Thank you.
Reply from Deborah Bennett, Manager at Springhill Care Home
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Review of
Springhill Care Home
from R B (Husband of Resident) published on 30 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
This is the third home my wife has been resident in and it is by far the best. It is a well staffed home and all the staff are caring and helpful both to my wife and myself. Everything has been thought of and everyone knows their job and carries it out well. Any problems are quickly dealt with and I
look upon the staff as friends. I feel at home myself going there as a visitor. The care my wife receives is first class. I have no complaints.
Reply from Deborah Bennett, Manager at Springhill Care Home
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Review of
Springhill Care Home
from N C (Daughter of Resident) published on 15 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Our mum went into Springhill Nursing Home for end of life care. From the first moment we walked through the door, the staff were welcoming, friendly and professional.
Our dad was quickly put at ease when he went to look around, and the application process for a room was managed seamlessly.
When our
Our dad was quickly put at ease when he went to look around, and the application process for a room was managed seamlessly.
When our
mum was moved into Springhill from the hospice, the nursing staff very quickly re-assessed her needs and contacted the relevant services to ensure she received the equipment needed to keep her comfortable and cared for.
All of the staff were wonderful. The room our mum stayed in was cleaned regularly, the food was excellent and the care and dignity offered to her throughout her short stay at the home was second to none.
Although her participation in activities was limited, the staff went out of their way to make sure she was attended to by the hairdresser that comes every week, and her nails were painted by the beautician.
They offered the same care to our dad who visited every day.
All of the staff were wonderful. The room our mum stayed in was cleaned regularly, the food was excellent and the care and dignity offered to her throughout her short stay at the home was second to none.
Although her participation in activities was limited, the staff went out of their way to make sure she was attended to by the hairdresser that comes every week, and her nails were painted by the beautician.
They offered the same care to our dad who visited every day.
Reply from Deborah Bennett, Manager at Springhill Care Home
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Review of
Springhill Care Home
from Alan J (Son of Resident) published on 30 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My father was moved to Springhill from Blackburn hospital on 20th June and died today 22nd June He was very poorly and was on apallitive care plan
I cannot speak highly enough of the care and support given to him in the last 2 days
The attitude, respect and kindness shown to him was exemplary
I cannot speak highly enough of the care and support given to him in the last 2 days
The attitude, respect and kindness shown to him was exemplary
.The staff were wonderful .He was able to tell us yesterday that he felt respected and his dignity was maintained,the staff were gentle when changing him far gentler than hospital.
There communication with him even though he was unclear in speech was brilliant . I can't speak highly enough of the care he recieved
The Enviroment is really nice ,clean and we were able to put his favorite pictures on the walls and personal items
The staff wereso lovely with my wife and myself
I Recommend this care home
Thank you to all the staff xxxxx
There communication with him even though he was unclear in speech was brilliant . I can't speak highly enough of the care he recieved
The Enviroment is really nice ,clean and we were able to put his favorite pictures on the walls and personal items
The staff wereso lovely with my wife and myself
I Recommend this care home
Thank you to all the staff xxxxx
Reply from Deborah Bennett, Manager at Springhill Care Home
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Review of
Springhill Care Home
from J W (Daughter of Resident) published on 28 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother was a resident at Springhill for 5 years. Throughout her time there she was treated with dignity and respect. The care was exemplary. She made her room her home with some of her treasured possessions and she was very contented. The kitchen staff went above and beyond to cater for her fussy
diet. When she reached end of life; the palliative care she received was exceptional. Mum passed away very peacefully and I was fully supported throughout the process. I shall be forever grateful to Springhill.
Reply from Deborah Bennett, Manager at Springhill Care Home
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Review of
Birch Green Care Home
from Anne O (Sister of Resident) published on 9 April 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My experience of the nursing home from when my sister entered is that all the staff are extremely courteous, welcoming and very helpful and friendly. Extra attention is paid to resident's with lots of photos of friends and loved ones at special events over the year. The residents all appear to be treated
with great care and dignity.
Reply from Emma Morgan, General Manager at Birch Green Care Home
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Review of
Birch Green Care Home
from Jean B (Wife of Resident) published on 26 March 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Birch Green Care Home has looked after my husband with dementia from when I became too ill to continue. He was treated with dignity and respect and settled in well. The staff were so welcoming, kind and compassionate. I cannot thank them enough for the care they have given. My husband enjoyed the varied
activities and we thought the food was excellent. He was living in Birch Green for almost 18 months until he passed away recently.
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Review of
Springhill Care Home
from A R (Daughter of Resident) published on 30 January 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum was in Springhill Care Home for over 4 years where she was properly cared for by the nicest lot of people ever.
I don't know what I would have done without them, they are all saints.
I don't know what I would have done without them, they are all saints.
Reply from Deborah Bennett, Manager at Springhill Care Home
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Review of
Springhill Care Home
from Peter R (Husband of Resident) published on 27 January 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My wife was cared for by nurses and staff this was excellent. The nursing staff were always aware of my wife's needs and showed her love where nothing was too much trouble.
Please accept my gratitude and relay my feelings to them on the ward.
I call them God's angels.
Please accept my gratitude and relay my feelings to them on the ward.
I call them God's angels.
Reply from Deborah Bennett, Manager at Springhill Care Home
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Review of
Springhill Care Home
from S H (Respite Resident) published on 24 December 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I came in after being in hospital. I stayed for a month and was well cared for by staff and management. The place is very clean and tidy. They got me walking and my confidence has come back.
Reply from Deborah Bennett, Manager at Springhill Care Home
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Review of
Springhill Care Home
from Elaine G (Daughter of Resident) published on 12 December 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum was transferred from hospital where she had been for several weeks. She was quite poorly at the time of her transfer so was bedridden once she arrived at Springhill.
Unfortunately, she never really showed any signs of improvement and we (her family) made a rota so that there was a familiar face
Unfortunately, she never really showed any signs of improvement and we (her family) made a rota so that there was a familiar face
with her as often as possible. The staff that were allocated to her were really good and made sure that she was kept clean and helped to feed her when she couldn't do it herself. Unfortunately, we lost her on the 17th of October but couldn't have asked for better care for her in her final days.
Reply from Deborah Bennett, Manager at Springhill Care Home
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Awards / Recognitions (1)
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