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Care Homes Owned by Prime Life Ltd in Lancashire

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8.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Prime Life Ltd in Lancashire

Only the locations & reviews in Lancashire for Prime Life Ltd are showing below.

View the details of all 59 locations (with 1290 reviews) owned by Prime Life Ltd

Prime Life Ltd Locations in Lancashire (4)

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4 Care Homes owned by Prime Life Ltd in Lancashire
Springhill Care Home

Fairfield Street, Accrington BB5 0LD 

9.8 112 reviews
"My wife's been here for going on two years nearly and has always been cared for and looked after more than I could ever do, so I really…"   Read all 112 reviews
Location Type Care Home

Standing in four acres of landscape grounds with spectacular views of the surrounding Lancashire countryside, Springhill Care Home provides top quality luxury en-suite accommodation, and personalised care and support for adults and older people with… Read more about Springhill Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 116 Rooms
  • from £1,414 / week
Birch Green Care Home

Ivydale, Birch Green, Skelmersdale WN8 6RS 

9.3 43 reviews
"My mum has vascular dementia and we have witnessed a steady decline over recent years. I work in primary care and have been looking for a…"   Read all 43 reviews
Location Type Care Home

Welcome to Birch Green Care - Birch Green is proud of its holistic, person centred approach to care and the people carers support are encouraged to make the most of an extensive social programme. Residents and their families can be assured of Birch… Read more about Birch Green Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 74 Rooms
  • from £1,225 / week
Hawkhurst Care Centre

16/18 Shear Bank Road, Blackburn BB1 8AZ 

9.0 26 reviews
"My wife has been a resident in excess of 5 years. She has an end case of Alzheimer's. Care has always been excellent. My daughter and I are…"   Read all 26 reviews
Location Type Care Home

Hawkhurst Care Centre is a twenty-six bed care facility providing for clients whose needs are associated with their mental health needs, including dementia. All PrimeLife care services place respect at dignity at the core of their provision, combined… Read more about Hawkhurst Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 26 Rooms
  • from £1,225 / week
Sandy Brook House Care Centre

Sandy Lane, Lower Darwen, Darwen BB3 0PU 

7.9 15 reviews
"Had my first visit to Sandybrook to see my uncle, who has been a resident there for the past year. My uncle has no family in the UK, and…"   Read all 15 reviews
Location Type Care Home

Sandy Brook House Care Centre is a twenty-five bed facility providing for clients whose needs are associated with their mental health needs, including dementia. All PrimeLife care services place respect at dignity at the core of their provision, combined… Read more about Sandy Brook House Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Mental Health
  • 25 Rooms
  • from £1,183 / week

Prime Life Ltd Reviews in Lancashire (196)

8.8

Prime Life Ltd has a Group Review Score of 8.8 (8.763) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Prime Life Ltd must have a Review Score.

Overall Experience
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Date Published
  • 196
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Reviewer Connection to Prime Life Ltd
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Review of

Birch Green Care Home

from G H (Daughter of Resident) published on 21 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has vascular dementia and we have witnessed a steady decline over recent years. I work in primary care and have been looking for a care home for quite a while, knowing that there would come a time when we could no longer, as a family, provide the care that mum needed. I have been very impressed
with the care and compassion that all staff provide to my mum and all of the other residents. I know that I have chosen the best care home. Thank you Birch Green !
Reply from Emma Morgan, General Manager at Birch Green Care Home

Thank you for your lovely review. Kind Regards Emma

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Review of

Springhill Care Home

from R S (Husband of Resident) published on 7 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife's been here for going on two years nearly and has always been cared for and looked after more than I could ever do, so I really appreciate what the home and staff are doing for her. Thank you.
Reply from Deborah Bennett, Manager at Springhill Care Home

Thank you for your lovely review. It is much appreciated by everyone at Springhill.Kind regards Deborah

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Review of

Springhill Care Home

from R B (Husband of Resident) published on 30 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is the third home my wife has been resident in and it is by far the best. It is a well staffed home and all the staff are caring and helpful both to my wife and myself. Everything has been thought of and everyone knows their job and carries it out well. Any problems are quickly dealt with and I
look upon the staff as friends. I feel at home myself going there as a visitor. The care my wife receives is first class. I have no complaints.
Reply from Deborah Bennett, Manager at Springhill Care Home

Thank you for such a lovely review. I'm glad you feel so at home at Springhill and you feel the care is a high standard for your wife. Kind regards Deborah

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Review of

Springhill Care Home

from N C (Daughter of Resident) published on 15 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum went into Springhill Nursing Home for end of life care. From the first moment we walked through the door, the staff were welcoming, friendly and professional.
Our dad was quickly put at ease when he went to look around, and the application process for a room was managed seamlessly.
When our
mum was moved into Springhill from the hospice, the nursing staff very quickly re-assessed her needs and contacted the relevant services to ensure she received the equipment needed to keep her comfortable and cared for.
All of the staff were wonderful. The room our mum stayed in was cleaned regularly, the food was excellent and the care and dignity offered to her throughout her short stay at the home was second to none.
Although her participation in activities was limited, the staff went out of their way to make sure she was attended to by the hairdresser that comes every week, and her nails were painted by the beautician.
They offered the same care to our dad who visited every day.
Reply from Deborah Bennett, Manager at Springhill Care Home

Thank you so much for taking the time to write such a detailed lovely review. This will really boost morale of the nursing team involved. It was our pleasure to be able to support at such a difficult time. Kind regards

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Review of

Springhill Care Home

from Alan J (Son of Resident) published on 30 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was moved to Springhill from Blackburn hospital on 20th June and died today 22nd June He was very poorly and was on apallitive care plan
I cannot speak highly enough of the care and support given to him in the last 2 days
The attitude, respect and kindness shown to him was exemplary
.The staff were wonderful .He was able to tell us yesterday that he felt respected and his dignity was maintained,the staff were gentle when changing him far gentler than hospital.
There communication with him even though he was unclear in speech was brilliant . I can't speak highly enough of the care he recieved
The Enviroment is really nice ,clean and we were able to put his favorite pictures on the walls and personal items
The staff wereso lovely with my wife and myself
I Recommend this care home
Thank you to all the staff xxxxx
Reply from Deborah Bennett, Manager at Springhill Care Home

Thank you for your lovely review. I am so pleased we were able to make those last few days comfortable for him. Kind regards Deborah Bennett Manager

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Review of

Springhill Care Home

from J W (Daughter of Resident) published on 28 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was a resident at Springhill for 5 years. Throughout her time there she was treated with dignity and respect. The care was exemplary. She made her room her home with some of her treasured possessions and she was very contented. The kitchen staff went above and beyond to cater for her fussy
diet. When she reached end of life; the palliative care she received was exceptional. Mum passed away very peacefully and I was fully supported throughout the process. I shall be forever grateful to Springhill.
Reply from Deborah Bennett, Manager at Springhill Care Home

It was an absolute pleasure meeting your mother and your family. Thank you for the lovely review.

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Review of

Birch Green Care Home

from Anne O (Sister of Resident) published on 9 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My experience of the nursing home from when my sister entered is that all the staff are extremely courteous, welcoming and very helpful and friendly. Extra attention is paid to resident's with lots of photos of friends and loved ones at special events over the year. The residents all appear to be treated
with great care and dignity.
Reply from Emma Morgan, General Manager at Birch Green Care Home

Thank you Anne for your lovely feedback. Kind Regards Emma

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Review of

Birch Green Care Home

from Jean B (Wife of Resident) published on 26 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Birch Green Care Home has looked after my husband with dementia from when I became too ill to continue. He was treated with dignity and respect and settled in well. The staff were so welcoming, kind and compassionate. I cannot thank them enough for the care they have given. My husband enjoyed the varied
activities and we thought the food was excellent. He was living in Birch Green for almost 18 months until he passed away recently.
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Review of

Springhill Care Home

from A R (Daughter of Resident) published on 30 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was in Springhill Care Home for over 4 years where she was properly cared for by the nicest lot of people ever.
I don't know what I would have done without them, they are all saints.
Reply from Deborah Bennett, Manager at Springhill Care Home

It was a pleasure nursing your mother and meeting your lovely family regularly. Kind regards.

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Review of

Springhill Care Home

from Peter R (Husband of Resident) published on 27 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife was cared for by nurses and staff this was excellent. The nursing staff were always aware of my wife's needs and showed her love where nothing was too much trouble.
Please accept my gratitude and relay my feelings to them on the ward.
I call them God's angels.
Reply from Deborah Bennett, Manager at Springhill Care Home

Thank you so much for your lovely, kind words. I will make sure the team see this. Kind regards.

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Review of

Springhill Care Home

from S H (Respite Resident) published on 24 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came in after being in hospital. I stayed for a month and was well cared for by staff and management. The place is very clean and tidy. They got me walking and my confidence has come back.
Reply from Deborah Bennett, Manager at Springhill Care Home

Thank you for your lovely review. It was lovely to help you with your recovery. This review is much appreciated by everyone. Kind regards.

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Review of

Springhill Care Home

from Elaine G (Daughter of Resident) published on 12 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was transferred from hospital where she had been for several weeks. She was quite poorly at the time of her transfer so was bedridden once she arrived at Springhill.
Unfortunately, she never really showed any signs of improvement and we (her family) made a rota so that there was a familiar face
with her as often as possible. The staff that were allocated to her were really good and made sure that she was kept clean and helped to feed her when she couldn't do it herself. Unfortunately, we lost her on the 17th of October but couldn't have asked for better care for her in her final days.
Reply from Deborah Bennett, Manager at Springhill Care Home

Thank you for your lovely review. This really helps boost the team's morale. Kind regards.

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Review of

Springhill Care Home

from Lynne W (Daughter of Resident) published on 5 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dear mum recently passed at Springhill House. She wasn't there for long, just 7 days, but oh my word !! What a beautiful place to spend her last days. The care she was given was absolutely exemplary, outstanding and filled with copious amounts of love, care and understanding. Every member of staff
I came into contact with was extremely supportive towards our family, very loving towards my mum and gave her the utmost respect and dignity during her final days. Walking into Springhill House, even for the brief period, felt like home, after all, it was my mum's home in the end. It was clear to see that all the staff, no matter what their official role was, were obviously one team of togetherness, care and compassion. It felt like the whole place was one massive hug. Comforting the visitors as they attended. My mum always said, for as long as I can remember "When I pop my clogs I want to be in Springhill House because I know it's the best" THANK YOU from the bottom of my heart.
Reply from Deborah Bennett, Manager at Springhill Care Home

Thank you so much for this wonderful review. This really will make all of the Springhill team feel appreciated and valued. It's lovely to see what an impact we made and how we managed to make your mum's last few days brighter. Kind regards.

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Review of

Springhill Care Home

from J R (Wife of Resident) published on 2 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
There has been latterly, a great deal of changing the staff on Springwood, which is not ideal for the staff or indeed the residents.
Reply from Deborah Bennett, Manager at Springhill Care Home

Thank you for your review. I do find some of your comments a little surprising. It is a shame these concerns were not raised with us. To give us a chance to improve on things you perceived were wrong. Kind regards.

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Review of

Springhill Care Home

from Susan M (Daughter of Resident) published on 14 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was at Springhill Care Home for only 6 days but the care she received was exemplary. Medication was available when necessary and the compassion of staff was amazing. We were allowed to stay with her all the time and we were equally looked after by staff. I feel that Mum's last days were made
as comfortable as they possibly could be and can't thank the staff enough.
Reply from Deborah Bennett, Manager at Springhill Care Home

We really appreciate your lovely review. It was a pleasure to meet your mother. Kindest regards.

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Review of

Springhill Care Home

from Jo G (Sister of Resident) published on 8 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The dream of my brother, that he and his partner could be together in a care home became a reality because of the priority held by management at Springhill, that couples should have the opportunity to remain united. The arrival of his partner has changed everything for him, his life has meaning again.
Reply from Deborah Bennett, Manager at Springhill Care Home

Thank you for your lovely review. I am really happy that we are able to maintain a loving relationship within the home. It is such a pleasure. Kind regards.

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Review of

Springhill Care Home

from Julie R (Daughter-in-law of Resident) published on 27 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Recently my father-in-law lived at Sprinfhill on two different floors. Whilst at Springhill we found the whole place lovely. All different care groups were so caring to my father-in-law. It felt warm and caring whenever we come to visit. Thank you, Springhill.
Reply from Deborah Bennett, Manager at Springhill Care Home

Thank you for your lovely review. It was a pleasure supporting your father-in-law. Kind regards.

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Review of

Hawkhurst Care Centre

from C E (Son of Resident) published on 27 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are all nice, the home is homely, always warm and welcoming.
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Review of

Hawkhurst Care Centre

from Derek W (Husband of Resident) published on 18 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been a resident in excess of 5 years. She has an end case of Alzheimer's. Care has always been excellent. My daughter and I are constantly informed of her care needs which are met. The manager and all the carers are approachable and nothing is too much trouble. The home is small, with 22
residents and I am totally satisfied that my wife's care is as good as it can be. Care plans are discussed with us and agreed. It is a dementia home and as such activities have to be limited.
Reply from diane Smith, Director at Hawkhurst Care Centre

Thank you for taking the time to complete this review and for your very kind words.

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Review of

Hawkhurst Care Centre

from K S (Daughter of Resident) published on 17 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father has been at Hawkhurst for the past three years and in all that time he has been treated with the utmost care, compassion and dignity. Whenever I visit my father, usually, I just turn up unannounced. I am always given a warm, friendly welcome by the various members of staff. I have always had
a really good communication with the staff and I feel they go above and beyond with my father's needs.
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Awards / Recognitions (1)

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