Care Homes Owned by A D L plc in Merseyside

My dad has lived at Pelham Grove since November 2019. He is by nature a very unsettled person and really struggled with the idea of living in a home, but as his dementia developed he needed 24-hour support to be safe. Pelham Grove is a wonderful, homely place with wonderful staff who deliver a really consistent standard of care. It is the best place my dad could possibly at this time in his life. Thanks to the manager and all the staff.

Thanks a million guys.

My Aunty was admitted to Pelham Grove on November 21. From the moment she was admitted, she was made to feel at home. The staff went above and beyond in helping her settle in and during the difficulties they experienced with my aunty due to her dementia. They never once changed towards her, still giving her the care she needed each and every day.

A big thank you, as a family we would have loved her to stay there but her needs have changed and the home isn't the right environment for her.

Sadly Dad has passed away, but we are glad that Roxburgh House was where he had his last memories and made so many new friends.

The staff here are amazing from the boss to each and every one they make you feel so welcome. We needed respite for mum, she was there for 5 days, we were worried as first time, no need, they were amazing, she loved it. We now know if we need this full time for mum and as soon as a place is free we want to be considered.

Just like to say a big thank you to the manager, and all the caring staff at Roxburgh, my mums quality of life is fantastic since joining the residents of this caring care home, mum has made lots of new friends since living here, my mind is at rest knowing my mum is cared for 24/7. From mums meals, her medication, her personal care, Drs, clinics, Chiropodist, hairdresser, I can't speak highly enough of this beautiful care home, the staff treat every old person with the utmost respect. The staff are always putting on entertainment, singers, sit down keep fit, to keep the old dears entertained. They really do go beyond expectations. I really would be lost without all their help. Thank you to each and every one of the staff for looking after mum and all her friends!

A big effort from the Care Home management and staff in organising this party for the Residents and visitors in attendance. Enjoyed by everyone, so a big thank you is necessary to the staff for providing food/drink and singing entertainment.

The staff are friendly and approachable. They made sure my nan settled well and the management sorted any problems quickly.

I'm very happy with the care my relatives receives. I just wish her hair could be done every week.

My mothers quality of life has increased dramatically since living at Roxburgh House despite her mental and physical disabilities.

Family atmosphere, good care, caring staff, good food, my aunt is very happy being here. Nothing is too much trouble. All in all I would recommend this home.

I am very pleased with the care and attention my mother gets at Crompton Court I could not fault it in any way. The food is exceptional, anything she asks for she gets, she is very happy and has been since the day she went in. All the staff have made her more than welcome and I don't have to worry about her when she is there because she is very much looked after.

Staff are wonderful. My nan is very happy here.

My mother in law is now in failing health. She is 94 and can sometimes be difficult. (not aggressive). The staff are pleasant and respectful of her needs. They keep us informed of any issues and we have no concerns about her ongoing care.

Mum is treated with dignity and respect. The staff show great care, attention and consideration. Medical attention is also excellent.

Excellent.

Very pleasant and helpful staff, always helpful, very clean rooms.

My Mum has resided at this home for 10 years. It has a warm family feel to it and she has always been well cared for and treated with dignity and respect. She recently sadly passed away and the staff at the home have been wonderful, kind and supportive to both my Mum and myself.

My family and myself are very happy with the love and care our mum gets here at Roxburgh House Care Home she is very happy here.

I feel that mum is having excellent care throughout her stay here at Roxburgh House. Mum is really happy and settled, she is talking a lot more than she used to talk. Mum is eating and has a lovely appetite. She always talks lovely about the staff. I am really pleased that she is safe and happy and has made lots of friends she loves the carers and am really grateful and only wish that mum could have settled here sooner a few years ago. Thank you to everyone for all your care and support.