Care Home Owned by Valorum Care Group in Cleveland & Teesside

care and attention they would receive in their own homes by their family members.
But over this past year, the staff have truly excelled themselves in the care and protection from covid they have provided to the service users, constantly going above and beyond what the job requires and we would like to thank them all from the bottom of our hearts for looking after them when we could not.
I would like to give special recognition to one member of staff in particular, for the amazing care she provides for my dad and all of the other residents, I don’t think she classes this as work but her passion. I hope she receives the recognition she deserves for the outstanding things she does for Marske Hall

involved in the hall, and the wider community in Marske, will be delighted when they can return. The community at the hall, along with the dedication of staff, volunteers, residents and their families to making it a great place to live, is what makes it special. It is a truly fabulous home.

in organising and participating with their families in the many fundraising efforts throughout the year. The hall is recognized as part of the Marske community as shown by the fundraising success and the family atmosphere the residents and staff love being part of. I have been privileged to be part of the Marske Hall Volunteers and would have no hesitation recommending this home to anyone.

been friendly and understanding and have taken the time to help me to keep in touch with my sister. I have always been impressed by their compassion and dedication and cannot praise them highly enough.

I could have done for him. They have always treated him with dignity and respect even when he’s been very challenging. The staff treat him as a friend and that’s lovely to see. It really is a family atmosphere and the staff also treat me like part of the family and feel like I can talk to them about anything. Any concerns I’ve had have always been dealt with quickly and efficiently. My husband spends much of his days in the activities hall the staff in there are so good with him I couldn’t ask for anything better particularly the volunteer organiser she is so good with my husband and has a lovely demeanour. The pandemic has been terrible but I have been confident in the staff there.

with the best opportunities using their own skills. Marske Hall is a hub of the community.

The regular updates, cards, and miss you messages I get are a delight to receive. I, along with other volunteers. cannot wait to get back to see our friends. Marske Hall a truly special place, I feel very lucky to be a part of it.