Care Homes Owned by Valorum Care Group in West Yorkshire

which improved her mental & social status significantly.
The catering is first class & she thoroughly enjoyed her breakfast lunch & dinner.
I pleased to say she is now back in her own home but we would have no hesitation in returning to Alexander House in the future if required.

on my behalf. It was all very much appreciated and I am very grateful for everything you did to help sort my situation out.

while we were away, Mum had a fall. The staff were outstanding - arranging swift medical care, keeping us fully updated, and ensuring her recovery was smooth and stress-free.
The manager has created a warm, home-from-home atmosphere. The team are compassionate, professional, and a true credit to Valorum.

the time to thank everyone for making my stay here very comfortable:

The Care Home Manager-(Thank you so much for giving this opportunity to stay here - well done for all that you are doing - Keep up the great work)
All the carers, (you all gave me a first class service - thank you! Love you all - Keep up this level of service for all the people that come here - Don't lose your hard work stay as - Champions! Be the best in your game - will see you again and again."I'll be back!")

Kitchen Staff,
House Keeping Staff,
The Nurses,
Activity Co-ordinator,
Admin Staff,
Maintenance man - (Thanks for sorting the shower water pressure)

I conclude by saying "A great team", a safe, secure

comfortable, well maintained, well ventilated, well furnished, clean & hygienic and all have an emergency call system. The food is tasty, plentiful and attractively served and professionally prepared on site by a suitably qualified cook with a wide choice for everyone each day, as well as welcome snacks also being made available between meals, (including welcoming coffee & biscuits for visitors whenever they arrive). Alexander House has a fully qualified Manager, "in post", and a Senior Member of Staff on duty at all times 24/7. They have an amazing Activities Manager who ensures that no-one is ever isolated, bored or lonely. This is a Team at the top of their Game doing an amazing job.

craftwork and dominoes to keep her busy. Sometimes they would have visits from outside venues, small animals for the residents to hold or just watch which made most days entertaining and fun. It certainly made our life a lot easier knowing she was being well cared for, so thank you everyone for doing such a great job.

makes me feel a lot better knowing he's in good hands. There's always things to do during the day, the ice cream van came the other week and also baby lambs came. The manager always has time for a chat, so a big thank you to everyone for looking after my dad.

was good and the home had a very pleasant atmosphere.

available at another care home, I would highly recommend Alexander House to anyone looking for a care home!

environment there.
The staff are very friendly, they make everyone feel welcome and it is evident that the ethos is one of care and dignity. Sadly after another three weeks, my Dad fell very ill and he passed away at the home. I cannot praise the staff enough for the way they cared for him in this difficult time and also for the care and respect they showed to my family, nothing was too much trouble. Dad slipped away peacefully, he could not have been better looked after.

family.
My mum has great company, fantastic stimulation thanks to a brilliant entertainment programme and a lovely clean room and sitting area. The staff are attentive and really engaged with the residents. I have no hesitation to recommend Oakhaven.

and was sat outside in the sunshine. He loves being out in the garden, and the staff and handyman spend time encouraging him to engage and stimulate him. He is already 80% better in mood and says the food is fabulous. The staff go above and beyond with me when visiting and with him, and can't do enough. The decor is airy and bright, and the rooms are a pleasure to spend time in.

responsive to her health needs when she needed urgent attention.
I feel that the staff take time to speak with relatives and ensure that any concerns are dealt with in a kind and caring manner.
The manager and her team were very approachable, with a cup of tea and a biscuit for a chat.
I would not hesitate to recommend Sun Woodhouse to anyone looking for a care provider for a loved one.

carer because I let myself out but I have to pick up people at work so haven't got time to wait for someone to let me out. The level of care if that's what you call it is disgusting. All I get told is it is in their care plan. They might have dementia but still deserve human contact, dignity and care. Wouldn't want anyone I love to be in there for long.

hard to foster a calm and happy environment. Staff have fostered a good relationship with the client and have ensured that the client has been involved in decision making and encouraged to retain independence. They have put much effort into making the client's experience a positive and enriching one.