"Douglas House is now a near perfect home for my darling wife, who has been a resident for the last 14 years.
It has own large car..."Read all 2 reviews
30 Rooms
Location Type: Care Home
Douglas House – Part of Valorum Care Group
Situated in the charming fishing town of Brixham on the beautiful South Devon coast, Douglas House is a purpose-built, two-storey care home that accommodates... Read more
Review of Douglas House from J M (Husband of Resident) published on 26 August 2025 Submitted via Website•
Overall Experience
Douglas House is now a near perfect home for my darling wife, who has been a resident for the last 14 years. It has own large car park. It has a pleasing aspect to the eye from the front entrance. It has large corridors that can let a wheelchair pass another, without any problem. It has large, clean and spacious rooms.(some rooms have their own shower room) It has large and spacious bathrooms. It has a beautifully kept garden with Koi Carp fishponds. It has very large communal dining room and activities room.(Excellent in house Physio who works primarily out of activities room). Also activities team. It has a wonderfully large balcony with various plant and vegetable pots. Finally it has far more importantly a manager and her team of carers who actually do care for my wife and all other residents and love their job and are exceptionally good at it.
I'm more than happy how wife beautiful wife is being cared for and would wholeheartedly recommend Douglas House as a special carehome
↩Reply from Simon Porter, Business Development Lead at Douglas House
Thank you so much for your kind review. Feedback like yours really helps us to keep improving while also showing the team where they're making a real difference. We'll take on board the points you've raised and continue working hard to make sure every resident receives the very best care and...
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Review of Westmead from Peter I (Father of Resident) published on 2 October 2020 Submitted via Website•
Overall Experience
Obviously, the lockdown has changed many aspects of the running of Westmead. Things were getting better up until the covid-19 pandemic.
We were hoping that there would be an end to agency staff and a full complement of full-time staff. Also, there would be more drivers, so there could be more outings. In addition, replacement physio staffing is required, as the physio has left, and more hours are needed for my son I feel.
↩Reply from Kerry Walton, Service Manager at Westmead
Thank you for your comments. Westmead remains committed to meeting the needs of all of our residents, we remain dedicated to recruiting a full complement of staff, including for a physio and recently recruited an activities worker who is engaging with all of our residents, please also check out our Facebook page for updates.
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Review of Douglas House from Jill B (Sister of Resident) published on 9 January 2018 Submitted via Website•
Overall Experience
I visited my sister after she moved here a few weeks ago. This place is as much as home from home as you will find. I love that the staff do not wear a uniform which makes for an informal environment. My sister has a lovely, homely room with all her furniture and personal things that make it her home. The staff were at hand without being intrusive and talked like a friend rather than a carer, absolutely wonderfully caring and genuine people who love their job. I was made to feel I was entering my sisters home and not a institution. Well done to this amazing team and thank you for being a friend to my sister.
↩Reply from Liam Dunn, Referrals Officer at Douglas House
Dear Jill,
Thank you very much for the kind words about Douglas House and for taking the time to let us know your thoughts. Our dedicated and professional staff team work very hard to achieve the level of care you have so graciously commended and we have forwarded your compliments to them.
Kindest regards, Liam Dunn Leonard Cheshire Disability
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