Care Homes Owned by Willinbrook in London

Outstanding. We cared for mum at home for six months before I was told she needed a nursing home. I was genuinely frightened and full of guilt. I found Willowmere by accident after doing a lot of searching and visiting other homes.

Visiting and meeting staff it looked amazing and sounded great but I was still worried. Twenty four hours after mum went there and I knew for certain that she was safe. They are meeting her needs in a way that we couldn't at home. Mums routine is awake all night and asleep all day. The staff completely work with this. She is given food and drink throughout the night and staff spend time with her. Mum had her shower and hair washed at night too.

The staff and manager are lovely and they really care. It is not fake. They have taken a person centred approach to mum. As a result mum is so relaxed. The difference in her is noticeable. As a result of this I feel happy and I know she is safe. I feel like a different person not sick with worry every day.

Very welcoming, clean & tidy, super staff. Very impressed by the food menu.

Lovely, new and fresh home. Excellent Facilities. Staff --- Second to none!!! Totally accommodating. Thank you!

Everything in regards to the care that my mum is receiving has been positive. All staff and management have been extremely professional, supportive, and understanding when dealing with my mum. All good so far.