Care Homes Owned by Caring and Leading Group in Cleveland & Teesside

I can confirm that the care my brother has had has been second to none. He has had a very difficult year health wise and has been to A and E numerous times .This made him very difficult to manage with his complex needs . His care has been amazing across all levels of staff at the Hollies. If this was a test then they passed with flying colours. They went above and beyond my expectations and kept me informed at all times. My brother has been in care all his adult life and this last year has been the best care ever in my opinion with staff who really do understand his special needs . Cannot speak highly enough of them all.

I have loved mixing with all the residents and the staff, they have made me so welcome here. Nothing is any trouble for them, the staff are lovely here, all of them.

My brother has lived at the Hollies for many years. The team there are fantastic! The care my brother get is first class. The team have an amazing, caring attitude towards all the residents. They go above and beyond to help everyone to live as normal a life as possible. They adapt to each one of the residents' needs. They keep us updated and let us know, if and when he needs us, as we now live out of the area. The team leader is excellent with a can-do attitude and leads by example. There is always a warm, homely feeling whenever we go to visit. They handled COVID restrictions amazingly and did a wonderful job during a stressful time. My brother has lived in many other homes in the past but never settled anywhere, until he came here. They understand him and his needs. I can't praise this team enough. Thank you for helping and looking after my brother.

I am enjoying my time here. The residents and staff are nice and supportive. The food is lovely and the bedrooms are nice. The only downside being the rooms are not ensuite. I feel safe here and overall, I am happy here.

The Hollies residential home is a welcoming, friendly care home. The staff are very good and treat me, as a visitor, very well. My sister has lived here over 25 years and I have no complaints at all about the care that she receives.

My brother has been a resident at the Hollies for approximately 20 years, during this time I’ve visited him on a regular basis. What I have found over this period of time is that the staff are very professional, caring, friendly and approachable. The staff are very skilled at supporting my brother and myself, always available to have time with him when he is feeling a little low in himself and needs somebody to chat with. My brother, with his illness, would find it difficult to live a normal, everyday life and would be isolated outside of the Hollies. Within the Hollies, he is well provided for, nice healthy food, own room and a laundry service, but most of all people to communicate and interact with. My brother treats these people as familiar and the Hollies as his home. I can’t praise the staff enough for the care and friendliness they have shown to my brother and the other residents.