Care Homes Owned by Caring and Leading Group in North Yorkshire

My Mum has been here for over six years. We've had huge ups and downs with her health and is presently on end of life care. We live down in the south east so we have needed to feel that she is well cared for and safe. I would highly recommend Southwoods.

Easier to use television. Food alright. Staff all very nice and helpful. Room very nice. Bed cloths slippery, pillows good. One week stay for respite was o.k.

I highly recommend! my father has dementia but settled in immediately when we had to make the sad decision as we could no longer look after him ourselves safely. From the day I wandered in here adhock august bank holiday last year with no warning i was welcomed by the wonderful Mickey who gave me a tour, chatted and reassured me, her care and warmth was not at all what I expected within a care home! I Instantly knew this was the place for my father a home from home! Manager Helen secured him a space of which I am most grateful which is now permanent. It certainly was the best decision made. All of the staff nurses reception entertainers caterers housekeeper handyman all are incredible feel like family THANK YOU

Both he and the family have been made to feel very welcome. Feels more like his own home. It we have any concerns, very few, they are dealt with immediately and with kindness and professionalism. As a family, we are happy in the knowledge that he is safe and well cared for.

I have an excellent rapport with the home's manager, deputy manager and lead nurse. Starting in the new year I would like to have a one on one meeting monthly with the home's management to review my wife's ongoing care. In an ideal world I would like to see more carers on duty per shift but I am well aware of the nationwide problems of recruitment and retention in the care sector. I must make a special mention of the home's activities coordinator who organises excellent in house entertainment for residents. Finally a heartfelt thanks to the dedicated carers who look after my wife 24/7. I know she is not always easy!!

Unfortunately my dad, Michael, passed away on 11th Nov. I wanted to just say that the staff could not have been any kinder or supportive during his time with them. They took excellent care of him. The hospital at home team also commented, when visiting dad that they were impressed with his care and lack of bedsores. (dad was bed bound in the end) I can't speak too highly of them. When going back to thank them it felt like coming home.

3) Clothes appear to disappear despite clear labels.

What a lovely care home this place has a real welcoming warm feeling which all of us family feel so happy to know our grandad is in. The staff are very kind people who care a lot about the people they care for.

I have had the privilege of being closely involved with Southwoods Nursing Home and have always been impressed by the high standard of care provided to the residents. The entire teamfrom nurses and carers to management and housekeeping work with genuine compassion, professionalism, and dedication.

The atmosphere within the home is warm, friendly, and welcoming. Residents are treated with dignity and respect, and their individual needs are always prioritised. The staff go above and beyond to ensure that everyone feels comfortable, supported, and valued.

The management team maintain excellent communication with families, ensuring transparency and trust. Activities are well-planned and meaningful, helping residents stay active and socially engaged. The home is always clean, well maintained, and has a lovely homely environment.

Southwoods truly embodies what high-quality nursing care should be-safe, caring, and person-centred. I would highly recommend Southwoods Nursing Home to anyone.

Yesterday I made a visit to my uncle at Southwoods and have to say that the standard of service/care from the whole team went way beyond my expectations. My parents and I were made to feel so welcome from the moment we pulled up, and they allowed us to visit and enjoy our time there too. This place is filled with beautiful, kind, devoted people who treat the residents like their own family, and we came away knowing that our loved one is in the best place to care for his needs. If you question where to put your loved one -then you don't have to have any reservations are Southwood!

Such a welcoming and friendly place, Mum has had amazing care. The staff have all made good relationships with her and made her feel comfortable. All staff welcoming making an effort to get to know me and keeping me informed of things happening with mum. Nurses amazing through ups and downs of Mum's stay there, so many ambulances! Very supportive through EOL care. Mum sadly passed away there and I've since been in to thank the staff personally, as I felt they deserved more than a card/gift.

The care was wonderful and the carers made mum and dad comfortable until the end.

She has improved physically and mentally since being a resident at Southwood Care Home.

My mum has been in the home since January. Since been here she has come on leaps and bounds and made a few friends that she sits with in the lounge. The staff are all very helpful and friendly. She is very happy with the choice and standard of the food. In mum's words there's nothing to complain about.

Had my auntie in here for , unfortunately, a very short time due to her ongoing health situation. Southwoods were able to accommodate her at very short notice which was hugely helpful. The staff, in all roles, were always friendly, helpful and professional. Immensely grateful to the staff and administration of this home for their care and professionalism.

My father was offered a place in Southwoods Nursing Home on short notice after his discharge from the hospital because the deputy manager and admin staff were incredibly helpful and worked to get him a room as soon as possible. The nurses and carers have been welcoming, compassionate, and friendly people who have always been a pleasure to talk to when visiting my father. They help to brighten this dark time for my family, with my father's dementia progressing rapidly. The staff listens to any concerns we may have and works to ensure my father is as comfortable as possible. They even managed to get my father to take part in activities such as arranging flowers which he wouldn't usually do.

Generally it is a good place to be, a friendly atmosphere, good food and nice staff.

The room is OK, but a little old fashioned.

Visiting very flexible, especially for those travelling.

Mum is very settled and comfortable here and has made a few new friends.

Happy with the care my father receives, everyone tries hard and he seems comfortable as he can be !I know most people now and I feel OK visiting the room is light and airy and the room is nice and warm,

My Father was transferred from the Hospital to Southwoods Nursing Home for EOL Nursing care. The Carers at Southwoods were all professional, caring, respectful, and compassionate in their care for my Father. Thank you Southwoods.

Since my mum became a resident, she seems settled and has put on weight. Any issues with her health and well-being that have arisen have been handled well. The amount of activities offered is very good and staff ensure residents feel included when activities are taking place.