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Care Homes Owned by Caring and Leading Group in Lancashire

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Caring and Leading Group Locations in Lancashire (2)

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2 Care Homes owned by Caring and Leading Group in Lancashire

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Abiden
22/24 Rosehill Road, Burnley BB11 2JT
"I cannot praise Amanda and her team at Abiden enough for the exceptional care they provide. From the moment we walked in, the atmosphere..."Read all 27 reviews

from £1,100 / week22 rooms

Location Type: Care Home

Abiden Care Home is part of the Award Winning Caring and Leading Group (Leaders in Care Winner 2024, Nominated for Provider of the Year at the Leaders in Care Awards 2025) with an excellent reputation... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
  • Mental Health Care
Margaret House
221 Manchester Road, Burnley BB11 4HN
"I currently live at Margaret House because of my physical disability and mental health issues. I am the youngest resident at Margaret..."Read all 10 reviews

from £950 / week12 rooms

Location Type: Care Home

Ideally situated with good transport links and all the necessary amenities close by, Margaret House is a residential care home offering care and support for up to 11 people in Burnley, Lancashire. The... Read more

  • Older Person Care
  • Younger Adult Care
  • Respite Care
  • Permanent Care
  • Residential Care
  • Mental Health Care

Caring and Leading Group Reviews in Lancashire (37)

9.2

Caring and Leading Group has a Group Review Score of 9.2 (9.199) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Caring and Leading Group must have a Review Score.

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Showing 37 reviews matching selected criteria
Review of Abiden from Janet T (Sister of Resident) published on 4 May 2026 Submitted via Website
Overall Experience

I cannot praise Amanda and her team at Abiden enough for the exceptional care they provide. From the moment we walked in, the atmosphere felt warm, inviting, and truly homely. The staff are incredibly dedicated, compassionate, and professional, always treating my sister with dignity and kindness. She has settled in wonderfully and enjoys the varied daily activities, which have made a positive difference in her wellbeing. The food is good and the facilities are always kept impeccably clean. As a family we feel reassured knowing she is in such safe, caring hands. Abiden is truly a home from home.

Reply from Dr Vivek Gupta, CEO at Abiden
Dear Janet

Thank you so much for your lovely 5 star review. It means the world to the whole team and brings us such joy and happiness to read that you find the team "incredibly dedicated, compassionate and professional" and that Abiden a "home from home" which is the core value of our mission statement. We will ensure your kind words are passed onto the whole team

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Review of Margaret House from M I (Resident / Service User) published on 12 March 2026 Submitted via Website
Overall Experience

I currently live at Margaret House because of my physical disability and mental health issues. I am the youngest resident at Margaret House. The majority of the residents are elderly, but not all. Margaret House provides care and support for all ages (25+). The atmosphere at Margaret House is very friendly and jovial. The staff are kind, caring and professional. Staff are available 24/7. I am very independent but a member of staff will assist me out in the community if required because of my mobility issues. Margaret House is a lovely home and from my own personal experience is highly recommended.

Reply from Daniel Cleough, Group Operations Director at Margaret House

Thank you so much, Mark, for taking the time to share your experience. Were delighted to hear how positively you feel about living at Margaret House. Our team works hard to create a friendly, supportive environment for residents of all ages, so it means a great deal to know that you feel both...  

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Review of Abiden from Phillipa B (Niece of Resident) published on 13 January 2026 Submitted via Postal Card
Overall Experience

Excellent and friendly. Staff always there to help and keep residents entertained.

Reply from Dr Vivek Gupta, CEO at Abiden

Dear Phillipa

Thank you so much for your kind response- it means the world to the whole team to read your comments and that you find Abiden "excellent and friendly". We will ensure your kinds words are passed onto the whole team

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Review of Abiden from Joanna B (Sister of Resident) published on 13 January 2026 Submitted via Postal Card
Overall Experience

From entering the home to leaving, excellent. Caring and diligent staff who put residents' welfare at the top of the list. Very friendly and approachable. I couldn't wish for a better place for my sister to live. A big, massive, heartfelt, thank you.

Reply from Dr Vivek Gupta, CEO at Abiden

Dear Joanna

Thank you so much for your 5 star review of Abiden. It means so much to the whole team that you find the home "excellent" and that the team put residents welfare at top of the list. We are so happy to read that you "couldnt wish for a better place". It means the world to everyone involved at the home

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Review of Abiden from Anita R (Daughter of Resident) published on 11 December 2025 Submitted via Website
Overall Experience

As a family we are over the moon with everything about Abiden, from the warm welcome and detailed information we received when looking around to the level of care mum receives. I cannot speak highly enough about Amanda and her team, they are attentive and caring and go above and beyond to ensure mum ( and all residents) are settled, happy and well looked after. To hear mum call it her home speaks volumes. She looks well and feels safe there. We cannot thank Abiden and all the amazing staff enough.

Reply from Dr Vivek Gupta, CEO at Abiden

Dear Anita

Thank you so much for taking the time to write this lovely review about Abiden and the team. It means so much to all of us to read your comments and that the team are going above and beyond. We will ensure your kind words are passed on to everyone.

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Review of Abiden from T W (Daughter of Resident) published on 4 December 2025 Submitted via Website
Overall Experience
Lovely care home and staff. Treating my dad with kindness and respect. He always looks smart as that is how he dressed when he was at home.

There are activities most days which is great as this stimulates his mind and keeps him occupied.

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Review of Abiden from G H (Partner of Resident) published on 25 November 2025 Submitted via Website
Overall Experience
Just care for individuals and go the extra mile...Staff have stepped in and taken Michael to football matches when we were unable. The home also supports extra dietary needs and looked out for my brother in law when his fellow resident a good friend died suddenly. We trust the home, he is happy we are happy!

He doesn't even want to come to ours on Christmas day....says it all, thanks Amanda and your staff team..

Reply from Dr Vivek Gupta, CEO at Abiden

Thank you so much for taking the time to do this review which means the whole world to the team. We are so happy to hear of your experience and that the team were able to support taking Michael to a football match- its exactly our mission and we will ensure your kind words are passed onto the team

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Review of Abiden from J H (Daughter of Resident) published on 25 November 2025 Submitted via Website
Overall Experience

Excellent person centered care . All the staff are so genuine , so caring and professional . All the residents are happy and my relative is cared for , loved and relaxed . The food especially the puddings are delicious and nothing is too much trouble for the cook . They understand my relatives needs and communicate professionally but friendly with me and my family . It's a warm friendly place to visit and I'm always made to feel welcome . I cannot thank them enough for their care .

Reply from Dr Vivek Gupta, CEO at Abiden

Thank you so much for taking the time to write these kind words. We are all so thrilled to read your fantastic comments about the the team, the excellent person centered care and that the puddings are particularly delicious! Reading such comments makes the team so proud and we will ensure your kind words are passed on

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Review of Abiden from Helen R (Daughter of Resident) published on 12 November 2025 Submitted via Website
Overall Experience

My mum has settled so well and I just feel so relieved to see the outstanding level of care and compassion she is receiving from all members of the staff. Nothing is too much trouble. My mum looks the best she has for a long time and I can't thank everyone enough for how welcoming and caring they all are. Absolutely loved the Halloween show yesterday.

Reply from Dr Vivek Gupta, Director at Abiden

Dear Helen

Reading your review makes the whole team so happy. To note that you find the level of care Outstanding makes us all so pleased. To read that your mum is looking the best she brings us great joy. We will ensure your kind words are passed onto whole team

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Review of Abiden from Emma C (Granddaughter of Resident) published on 7 November 2025 Submitted via Website
Overall Experience

We're really pleased with how my grandma is being looked after at Abiden. When we go to visit she is always dressed nice and presented well. You can tell the staff care and are attentive. She seems to have nice meals and is always taking part in some activity that keeps the residents entertained. It's comforting to know that whilst we aren't always able to see her, she's in good hands. The home itself smells clean compared to others I've experienced with other family members.

Reply from Dr Vivek Gupta, Director at Abiden

Dear Emma

Thank you so much for taking the time to do this review. It gives us so much happiness to read your comments and that you find your grandmother is having nice meals and active and you are happy with the care. This means the world to the whole team and we will ensure your kind words are passed on.

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Review of Margaret House from Amanda H (Sister of Resident) published on 7 November 2025 Submitted via Website
Overall Experience

A wonderful home - caring staff, good facilities and most importantly happy residents. My brother has been cared for at Margaret house for a few years now and enjoys the home greatly. He is very happy at Margaret house. He is well cared for and treated as an individual and not just based on his illness - highly recommend Margaret House - thanks for all you have done for him

Reply from Dr Vivek Gupta, CEO at Margaret House

Dear Amanda ,Thank you much for your kind words and your comments that your brother is happy and well cared for. It means the world to the whole team and we will ensure your kind words are passed on

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Review of Abiden from Stuart K (Son of Resident) published on 30 October 2025 Submitted via Website
Overall Experience

I can't speak highly enough of Abiden Care home . My mum has been made to feel part of the family there from the moment she stepped foot through the door . Every single member of staff have gone above and beyond to cater for her needs and to reassure her. They have all individually taken time to sit with her and are very attentive . They are a credit to the home . Amanda the manageress is very professional , helpful and has explained everything in detail as to what was happening .And just as importantly ,what the home was about and what experience they were trying to achieve . On both an individual and collective level . Amanda and her colleagues have made the whole introduction and experience for mum and her family as seamless as possible . They work tirelessly.The facilities are brilliant , very clean . Plenty of activities. Mums room is lovely and she has everything she needs . She is genuinely happy . I really do not have anything negative to say at all .

Reply from DR VIVEK GUPTA, CEO at Abiden

Dear Stuart

We are so pleased and grateful to read your comments. Your comments that "Every single member of staff have gone above and beyond to cater for her needs and to reassure her" really means the world to us and is a testament to the whole team who work so hard day in and day out to...  

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Review of Abiden from John C (Son of Resident) published on 27 August 2025 Submitted via Website
Overall Experience

I have always found whenever I call upon my mum is that she is always well dressed and looks well, but most of all she seems really happy there .I know from experience as I have seen many care homes over the past few years and believe you me this is the best one by far

Reply from Dr Vivek Gupta, CEO at Abiden

Thank you so much for your lovely review and your comments that you believe Abiden is the best one by far- it means the world to the whole team

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Review of Abiden from Craig C (Son of Resident) published on 18 July 2025 Submitted via Website
Overall Experience

I want to thank Abiden for all of the care they are giving to my mum. My family is so grateful to have found such a good place. Everytime we visit my mother is settled and happy and always looks immaculate. The staff are always friendly and caring. My mother's health has improved since being at Abiden for the last 4 months. I do not have any negatives and would recommend this nursing home.

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Review of Abiden from Ann W (Daughter-in-law of Resident) published on 17 July 2025 Submitted via Website
Overall Experience

I am so happy that we have found Abiden care home for mum to live at. For the first time in 12 months we now have peace of mind in knowing that she's safe and cared for. In our search for a care home we found Abiden to be our favourite home as the environment is so homely, warm and safe and the staff are always friendly and caring. Mum is very happy and settled here.

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Review of Margaret House from L S (Daughter-in-law of Resident) published on 19 June 2025 Submitted via Postal Card
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Been really helpful and look after mother in law. She seems happy.

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Review of Margaret House from Robert A (Brother of Resident) published on 15 October 2024 Submitted via Website
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I have no reservations in recommending Margaret House. My brother has been a permanent resident there for over twenty years and he has always been happy and well cared for. Nothing is too much trouble for the current staff and I am impressed by the organisation of my brother's care. I know that everything is being done for his comfort and quality of life. He is happy, and content and has no complaints.

Reply from Paul Smith, Director of Care, Quality and Operations at Margaret House

Thank you. It means a great deal to us and our manager and her team to know that you are happy and content with the care your brother is receiving. I will ensure your review is passed on. Staff will be very pleased.

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Review of Abiden from P W (Son of Resident) published on 9 September 2024 Submitted via Postal Card
Overall Experience
Mum is very comfortable and treated as an individual.
Abiden is a caring environment. Care is respectful and supportive.
Good communication with family working as a team.

Always asking questions and looking to improve on any suggestions.

Reply from Dr Vivek Gupta, CEO at Abiden

Thank you so much for taking the time for this review and for all the fantastic feedback. We will be sure to pass on your words to the team.

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Review of Abiden from Peter H (Son of Resident) published on 28 August 2024 Submitted via Website
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Helped to settle my mother in well. The staff are approachable and caring towards my mother. Spent time communicating with her and meeting her needs.

My mother has complex physical needs and again were proactive in getting her a hospital appointment when needed which has made a difference to my mother's ongoing health.

Reply from Vivek Gupta, Director at Abiden

Thank you so much for this lovely review- which means the world to the whole team who are working so hard. It fills us with great joy about the fantastic experience you have had which aligns with our group values and mission. Will be sure to pass on your words to the team.

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Review of Abiden from Angela F (Daughter of Resident) published on 31 July 2024 Submitted via Website
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My mother moved in 3 months ago, all staff have been amazing, both professional and polite at all times.
They cannot do enough to help both Mother and family, through the whole transition process of moving in.
The homely feel and caring environment is second to none.

As a family we can now relax knowing Mother is safe and supported 24/7 by an amazing team.

Reply from Dr Vivek Gupta, Director at Abiden

Thank you for your kind words - this means the world to the whole team at Abiden who all work incredibly hard to deliver the best care. We will ensure your kind words are passed onto the team

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