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Care Homes Owned by Caring and Leading Group in Lancashire

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9.2 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Caring and Leading Group in Lancashire

Only the locations & reviews in Lancashire for Caring and Leading Group are showing below.

View the details of all 7 locations (with 191 reviews) owned by Caring and Leading Group

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Caring and Leading Group Locations in Lancashire (2)

 - Browse 2 Care Homes owned by Caring and Leading Group in Lancashire
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Abiden
22/24 Rosehill Road, Burnley BB11 2JT 
9.8 26 reviews
Abiden, Burnley, Lancashire
"From entering the home to leaving, excellent. Caring and diligent staff who put residents' welfare at the top of the list. Very friendly…"   Read all 26 reviews
  • from £920 / week
  • 22 Rooms
Location Type Care Home

Abiden Care Home is part of the Award Winning Caring and Leading Group (Leaders in Care Winner 2024, Nominated for Provider of the Year at the Leaders in Care Awards 2025) with an excellent ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Margaret House
221 Manchester Road, Burnley BB11 4HN 
9.1 10 reviews
Margaret House, Burnley, Lancashire
"I currently live at Margaret House because of my physical disability and mental health issues. I am the youngest resident at Margaret…"   Read all 10 reviews
  • from £950 / week
  • 12 Rooms
Location Type Care Home

Ideally situated with good transport links and all the necessary amenities close by, Margaret House is a residential care home offering care and support for up to 11 people in Burnley, ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Learning Disability Care
  • Mental Health Care

Caring and Leading Group Reviews in Lancashire (36)

9.2

Caring and Leading Group has a Group Review Score of 9.2 (9.170) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Caring and Leading Group must have a Review Score.

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Review of

Margaret House

from M I (Resident) published on 12 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I currently live at Margaret House because of my physical disability and mental health issues. I am the youngest resident at Margaret House. The majority of the residents are elderly, but not all. Margaret House provides care and support for all ages (25+). The atmosphere at Margaret House is very friendly
and jovial. The staff are kind, caring and professional. Staff are available 24/7. I am very independent but a member of staff will assist me out in the community if required because of my mobility issues. Margaret House is a lovely home and from my own personal experience is highly recommended.
Reply from Daniel Cleough, Group Operations Director at Margaret HouseThank you so much, Mark, for taking the time to share your experience. Were delighted to hear how positively you feel about living at Margaret House. Our team works hard to create a friendly, supportive environment for residents of all ages, so it means a great deal to know that you feel both welcomed and well cared for.

Your independence is important to us, and were pleased that the balance of supportboth in the home and out in the communityhas helped you feel confident and included. Were also grateful for your kind words about our staff; they will be thrilled to know their professionalism and kindness have made such a difference.

Its wonderful to have you as part of our Margaret House community, and we truly appreciate your recommendation.
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Review of

Abiden

from Phillipa B (Niece of Resident) published on 13 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent and friendly. Staff always there to help and keep residents entertained.
Reply from Dr Vivek Gupta, CEO at AbidenDear Phillipa

Thank you so much for your kind response- it means the world to the whole team to read your comments and that you find Abiden "excellent and friendly". We will ensure your kinds words are passed onto the whole team
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Review of

Abiden

from Joanna B (Sister of Resident) published on 13 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From entering the home to leaving, excellent. Caring and diligent staff who put residents' welfare at the top of the list. Very friendly and approachable. I couldn't wish for a better place for my sister to live. A big, massive, heartfelt, thank you.
Reply from Dr Vivek Gupta, CEO at AbidenDear Joanna

Thank you so much for your 5 star review of Abiden. It means so much to the whole team that you find the home "excellent" and that the team put residents welfare at top of the list. We are so happy to read that you "couldnt wish for a better place". It means the world to everyone involved at the home
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Review of

Abiden

from Anita R (Daughter of Resident) published on 11 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family we are over the moon with everything about Abiden, from the warm welcome and detailed information we received when looking around to the level of care mum receives. I cannot speak highly enough about Amanda and her team, they are attentive and caring and go above and beyond to ensure mum
( and all residents) are settled, happy and well looked after. To hear mum call it her home speaks volumes. She looks well and feels safe there. We cannot thank Abiden and all the amazing staff enough.
Reply from Dr Vivek Gupta, CEO at AbidenDear Anita

Thank you so much for taking the time to write this lovely review about Abiden and the team. It means so much to all of us to read your comments and that the team are going above and beyond. We will ensure your kind words are passed on to everyone.
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Review of

Abiden

from T W (Daughter of Resident) published on 4 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely care home and staff. Treating my dad with kindness and respect. He always looks smart as that is how he dressed when he was at home.
There are activities most days which is great as this stimulates his mind and keeps him occupied.
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Review of

Abiden

from G H (Partner of Resident) published on 25 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Just care for individuals and go the extra mile...Staff have stepped in and taken Michael to football matches when we were unable. The home also supports extra dietary needs and looked out for my brother in law when his fellow resident a good friend died suddenly. We trust the home, he is happy we are
happy!
He doesn't even want to come to ours on Christmas day....says it all, thanks Amanda and your staff team..
Reply from Dr Vivek Gupta, CEO at AbidenThank you so much for taking the time to do this review which means the whole world to the team. We are so happy to hear of your experience and that the team were able to support taking Michael to a football match- its exactly our mission and we will ensure your kind words are passed onto the team
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Review of

Abiden

from J H (Daughter of Resident) published on 25 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent person centered care . All the staff are so genuine , so caring and professional . All the residents are happy and my relative is cared for , loved and relaxed . The food especially the puddings are delicious and nothing is too much trouble for the cook . They understand my relatives needs
and communicate professionally but friendly with me and my family . It's a warm friendly place to visit and I'm always made to feel welcome . I cannot thank them enough for their care .
Reply from Dr Vivek Gupta, CEO at AbidenThank you so much for taking the time to write these kind words. We are all so thrilled to read your fantastic comments about the the team, the excellent person centered care and that the puddings are particularly delicious! Reading such comments makes the team so proud and we will ensure your kind words are passed on
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Review of

Abiden

from Helen R (Daughter of Resident) published on 12 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has settled so well and I just feel so relieved to see the outstanding level of care and compassion she is receiving from all members of the staff. Nothing is too much trouble. My mum looks the best she has for a long time and I can't thank everyone enough for how welcoming and caring they all
are. Absolutely loved the Halloween show yesterday.
Reply from Dr Vivek Gupta, Director at AbidenDear Helen

Reading your review makes the whole team so happy. To note that you find the level of care Outstanding makes us all so pleased. To read that your mum is looking the best she brings us great joy. We will ensure your kind words are passed onto whole team
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Review of

Abiden

from Emma C (Granddaughter of Resident) published on 7 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We're really pleased with how my grandma is being looked after at Abiden. When we go to visit she is always dressed nice and presented well. You can tell the staff care and are attentive. She seems to have nice meals and is always taking part in some activity that keeps the residents entertained. It's
comforting to know that whilst we aren't always able to see her, she's in good hands. The home itself smells clean compared to others I've experienced with other family members.
Reply from Dr Vivek Gupta, Director at AbidenDear Emma

Thank you so much for taking the time to do this review. It gives us so much happiness to read your comments and that you find your grandmother is having nice meals and active and you are happy with the care. This means the world to the whole team and we will ensure your kind words are passed on.
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Review of

Margaret House

from Amanda H (Sister of Resident) published on 7 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A wonderful home - caring staff, good facilities and most importantly happy residents. My brother has been cared for at Margaret house for a few years now and enjoys the home greatly. He is very happy at Margaret house. He is well cared for and treated as an individual and not just based on his illness
- highly recommend Margaret House - thanks for all you have done for him
Reply from Dr Vivek Gupta, CEO at Margaret HouseDear Amanda ,Thank you much for your kind words and your comments that your brother is happy and well cared for. It means the world to the whole team and we will ensure your kind words are passed on
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Review of

Abiden

from Stuart K (Son of Resident) published on 30 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't speak highly enough of Abiden Care home . My mum has been made to feel part of the family there from the moment she stepped foot through the door . Every single member of staff have gone above and beyond to cater for her needs and to reassure her. They have all individually taken time to sit
with her and are very attentive . They are a credit to the home . Amanda the manageress is very professional , helpful and has explained everything in detail as to what was happening .And just as importantly ,what the home was about and what experience they were trying to achieve . On both an individual and collective level . Amanda and her colleagues have made the whole introduction and experience for mum and her family as seamless as possible . They work tirelessly.The facilities are brilliant , very clean . Plenty of activities. Mums room is lovely and she has everything she needs . She is genuinely happy . I really do not have anything negative to say at all .
Reply from DR VIVEK GUPTA, CEO at AbidenDear Stuart

We are so pleased and grateful to read your comments. Your comments that "Every single member of staff have gone above and beyond to cater for her needs and to reassure her" really means the world to us and is a testament to the whole team who work so hard day in and day out to achieve the groups mission.

We are so thankful for the time you took to write this review and we will ensure your comments are passed onto the whole team
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Review of

Abiden

from John C (Son of Resident) published on 27 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have always found whenever I call upon my mum is that she is always well dressed and looks well, but most of all she seems really happy there .I know from experience as I have seen many care homes over the past few years and believe you me this is the best one by far
Reply from Dr Vivek Gupta, CEO at AbidenThank you so much for your lovely review and your comments that you believe Abiden is the best one by far- it means the world to the whole team
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Review of

Abiden

from Craig C (Son of Resident) published on 18 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I want to thank Abiden for all of the care they are giving to my mum. My family is so grateful to have found such a good place. Everytime we visit my mother is settled and happy and always looks immaculate. The staff are always friendly and caring. My mother's health has improved since being at
Abiden for the last 4 months. I do not have any negatives and would recommend this nursing home.
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Review of

Abiden

from Ann W (Daughter-in-law of Resident) published on 17 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am so happy that we have found Abiden care home for mum to live at. For the first time in 12 months we now have peace of mind in knowing that she's safe and cared for. In our search for a care home we found Abiden to be our favourite home as the environment is so homely, warm and safe and the staff
are always friendly and caring. Mum is very happy and settled here.
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Review of

Margaret House

from L S (Daughter-in-law of Resident) published on 19 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Been really helpful and look after mother in law. She seems happy.
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Review of

Margaret House

from Robert A (Brother of Resident) published on 15 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have no reservations in recommending Margaret House. My brother has been a permanent resident there for over twenty years and he has always been happy and well cared for. Nothing is too much trouble for the current staff and I am impressed by the organisation of my brother's care. I know that everything
is being done for his comfort and quality of life. He is happy, and content and has no complaints.
Reply from Paul Smith, Director of Care, Quality and Operations at Margaret HouseThank you. It means a great deal to us and our manager and her team to know that you are happy and content with the care your brother is receiving. I will ensure your review is passed on. Staff will be very pleased.
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Review of

Abiden

from P W (Son of Resident) published on 9 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is very comfortable and treated as an individual.
Abiden is a caring environment. Care is respectful and supportive.
Good communication with family working as a team.
Always asking questions and looking to improve on any suggestions.
Reply from Dr Vivek Gupta, CEO at AbidenThank you so much for taking the time for this review and for all the fantastic feedback. We will be sure to pass on your words to the team.
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Review of

Abiden

from Peter H (Son of Resident) published on 28 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Helped to settle my mother in well. The staff are approachable and caring towards my mother. Spent time communicating with her and meeting her needs.
My mother has complex physical needs and again were proactive in getting her a hospital appointment when needed which has made a difference to my mother's
ongoing health.
Reply from Vivek Gupta, Director at AbidenThank you so much for this lovely review- which means the world to the whole team who are working so hard. It fills us with great joy about the fantastic experience you have had which aligns with our group values and mission. Will be sure to pass on your words to the team.
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Review of

Abiden

from Angela F (Daughter of Resident) published on 31 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved in 3 months ago, all staff have been amazing, both professional and polite at all times.
They cannot do enough to help both Mother and family, through the whole transition process of moving in.
The homely feel and caring environment is second to none.
As a family we can now relax
knowing Mother is safe and supported 24/7 by an amazing team.
Reply from Dr Vivek Gupta, Director at AbidenThank you for your kind words - this means the world to the whole team at Abiden who all work incredibly hard to deliver the best care. We will ensure your kind words are passed onto the team
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Review of

Abiden

from John S (Cousin of Resident) published on 29 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have nothing but praise for Abiden House , it starts from a certain member of staff through the manager and not least all the staff that work there. Nothing is too much trouble and every care is taken to ensure the wellbeing of the residents.
My cousin took a long while to enter a care home but when
she did had nothing but praise for the staff, her surroundings, and not least the food.
As for myself whenever I visited or rang the efficient, polite, professional, and above all friendly response I always received was appreciated.
I am not one who normally “gushes “ with praise but Abiden House in my view stands out.
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