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Care Homes Owned by Caring and Leading Group in Tyne & Wear

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9.2 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Caring and Leading Group in Tyne & Wear

Only the locations & reviews in Tyne & Wear for Caring and Leading Group are showing below.

View the details of all 7 locations (with 191 reviews) owned by Caring and Leading Group

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Caring and Leading Group Locations in Tyne & Wear (2)

 - Browse 2 Care Homes owned by Caring and Leading Group in Tyne & Wear
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Marine Park View
146-148 Beach Road, South Shields NE33 2NN 
9.6 58 reviews
Marine Park View, South Shields, Tyne & Wear
"Marine Park is a great care home very well maintained staff are great nothing too much trouble always informed of everything that happening…"   Read all 58 reviews
  • from £1,099 / week
  • 30 Rooms
Location Type Care Home

Marine Park View Care Home is a loving in family-run care home and part of the Award Winning Caring and Leading Group (Leaders in Care Winner 2024 and Nominated for Provider of the Year at Leaders in ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Westwood Lodge
7 Bentinck Villas, Elswick, Newcastle upon Tyne NE4 6UR 
8.5 7 reviews
  • from £1,007 / week
  • 44 Rooms
Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care

Caring and Leading Group Reviews in Tyne & Wear (65)

9.2

Caring and Leading Group has a Group Review Score of 9.2 (9.170) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Caring and Leading Group must have a Review Score.

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Review of

Marine Park View

from Neil M (Brother of Resident) published on 9 February 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Home is in a good location. Staff are very friendly and helpful. Any accidents by residents are quickly resolved. Any concerns are addressed and dealt with. Working in these environments is often challenging but staff are up to the task. Well done !
Reply from Dr Vivek Gupta, CEO at Marine Park ViewThank you, Neil, for taking the time to leave such a thoughtful and positive review.
We are delighted to hear that you feel the home is well located and that our staff have been friendly, helpful, and responsive. Your comments about how concerns and incidents are managed will be especially reassuring to families considering our service, as safety, dignity, and prompt action are central to how we care for our residents.
Working in care can indeed be challenging at times, and your recognition of the team's dedication and commitment means a great deal to us. I will be sure to share your kind words with the whole staff team, who work hard every day to provide safe, compassionate, and person-centred care.
Thank you again for your support and encouragement.
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Review of

Marine Park View

from Jackie A (Daughter-in-law of Resident) published on 5 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Marine Park is a great care home very well maintained staff are great nothing too much trouble always informed of everything that happening and the care to my mother-in-law is excellent.
Reply from Daniel Cleough, Group Operations Director at Marine Park ViewThank you very much for taking the time to leave such a kind review. We are delighted to hear that you are pleased with the care your mother-in-law is receiving at Marine Park View. Your positive comments about our staff, communication, and the standard of care mean a great deal to us, and I will be sure to share them with the whole team. Thank you again for your trust and support.
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Review of

Marine Park View

from John L (Brother of Resident) published on 5 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff members are very caring ensuring that all residents are monitored and attended to as necessary. My sister has been resident for over 2 years and is very happy at Marine Park View, which is great for our family, especially as she did not want to leave her apartment. She is happy about the
meals, the way she is treat, the attention she gets, including her medical needs, as are we. Whenever she has an occasional fall or mishap, we are advised about it as soon as it happens and what the staff have done to care for her, which has included them contacting A&E for a first responder to visit and on one occasion she was taken to A&E for attention. It turned out not to be too serious, the only requirement being to adjust her medication, which was all done over the phone with a family member without having to visit my sister until our regular visit. I have said before, I have no worries about my sister's care or attention. She is in safe hands. Marine Park View was and still is, a great choice for us.
Reply from Dr Vivek Gupta, CEO at Marine Park ViewThank you once again for your kind words and the time you have taken to do this review. It means the world to us and the whole team to read this review and to know that you happy with the care your sister receives at Marine Park View, in particular the example you gave regarding good communication from the team. We will ensure your kind words are passed onto the team.
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Review of

Marine Park View

from Lynne M (Daughter of Resident) published on 27 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mam seems to be happy in your care, and I'm happy that she's happy, care workers are bloomin marvellous, it's great when the music is playing as it lifts the moods of all the residents, I would recommend this care home everytime
Reply from Dr Vivek Gupta, CEO at Marine Park ViewDear Lynne

Thank you so much for taking the time to write this lovely review regarding the home. We are so grateful to read that you find the team "marvellous". Thank you so much for recommending us and I will ensure your kind words are passed onto the whole team
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Review of

Marine Park View

from Francisca H (Wife of Resident) published on 26 November 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff are very friendly, the management are very considerate and kept us constantly updated on my husband's progress during his stay. They were very accommodating to my husband who has advanced dementia, giving him a place for respite.
Reply from Dr Vivek Gupta, CEO at Marine Park ViewDear Francisca

Thank you so much for taking the time to write this kind review. We are so glad to hear that you find the team friendly and very accommodating. It will mean so much to the whole team to read this and I will ensure your kind words are passed on
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Review of

Marine Park View

from S T (Daughter of Resident) published on 26 November 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Overall satisfactory care given as required.
Communication from staff good overall.
Attentive to needs as required. Personal preferences taken into account.
Activities improving, although could be better.
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Review of

Marine Park View

from Stephen A (Son of Resident) published on 20 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was transferred from Plymouth to the Marine Park View suffering with dementia and I can honestly say that from day one I have never looked back, the care she has received from the staff has been excellent, they are so caring and welcoming to us when we visit or call to speak to her, nothing
is ever to much.
The policies they have regarding the residents, visitors and staff are fair and well documented.
I have and will always recommend and praise the work, care and attention all the staff give, not only to my mother but all the residents.
Many thanks and keep up the great work.
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Review of

Westwood Lodge

from P P (Resident) published on 13 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I love living here. I like the staff, and I like the food. I like the staff when they take me out shopping. The staff are very kind and I want to stay here forever. I like the other people, and when we have music and dancing in the lounge. My room is lovely and the staff help me clean it
Reply from Dr Vivek Gupta, CEO at Westwood LodgeThank you so much for your 5-star review of the home. It means so much to the whole team at the home- we are so glad to hear that you love living at the home and the team help you to live an independent life by taking you out shopping. We will ensure your review is passed on to the whole team.
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Review of

Westwood Lodge

from G W (Wife of Resident) published on 25 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has resided at Westwood Lodge for 5 years now.
He has always received good care, he is now getting great care.
He now has a TV and radio in his room which he didn't have. He is having hair cuts regularly and his mood and appearance is a lot better. The staff have improved, the home has
improved and the general feels of the home is better.
Thanks to the new manager and l hope it continues.
Reply from Dr Vivek Gupta, CEO at Westwood LodgeThank you so much for your lovely and kind review which means the world to the whole team. We are so glad to hear that he is getting better and that you are happy with the care he is getting. I will ensure your kind words are passed onto the whole team
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Review of

Westwood Lodge

from H T (Sister of Resident) published on 11 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother has been a resident at Westwood Lodge for a couple of years. Since the new manager has taken over I have noticed the improvement. The staff are caring and considerate. My brother is well cared for and happy. I have noticed a difference in staff attitude and response to requests. The manager
has always been very receptive to input and communication has improved greatly. I feel that the manager is now focused on quality care and this is reassuring after the last 18 months
Reply from Dr Vivek Gupta, CEO at Westwood LodgeThank you for your kind words. It really means the world to the whole team. We are so glad to hear your brother is well cared for and happy. We will ensure your kind words are passed onto the whole team.Yours Sincerely
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Review of

Marine Park View

from Barbara K (Next of Kin) published on 14 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
If your looking for a residential care home for someone you love, I can highly recommend Marine Park View.
The staff are extremely caring and supportive to all residents that I have observed. They are also very warm and friendly to visitors. You can go in at anytime unannounced to visit your loved
one, who you can be sure is treated with care and dignity. Everyone I saw was treated with a lot of care and the house has a feeling of happiness.
I had my next of kin moved from a facility in Yorkshire, up here to South Shields because I had seen Marine Park View on just a drop in visit and was highly impressed with the place and the very friendly professional staff.
I cannot praise the place and staff enough for how my loved one was cared for.
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Review of

Marine Park View

from M B (Son of Resident) published on 1 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Couldn't ask for anything more from the staff. They're very caring, friendly and helpful.
In a nice location. Pleasant views and private parking around the back.
I would highly recommend the care home to anyone who needs it.
Reply from Dr Vivek Gupta, CEO at Marine Park ViewThank you so much for your lovely review and commenting that our team are caring, friendly and helpful. Thank you so much for your recommendation- it really means the world to the whole team
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Review of

Marine Park View

from D J L (Nephew of Resident) published on 6 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have an Aunt with dementia who has been a resident at Marine Park View for 3 years. We did look at other care homes, but most were much more expensive and didn't have the excellent sea-side location. We also thought other care homes had too much of a clinical, formal feel about them. Marine Park
View has more of an informal feel (in a good way). More like a sea-side B&B than a care home (again, in a good way). My Aunt thinks she is on a permanent holiday with plenty entertainment and an entourage of staff to attend to her every need (well, I suppose she is!).
Many improvements have been made over the past few years (levels of care, food / menu, in-house entertainment, day-trips away etc). These improvements have been recognised by the Care Quality Commission, who inspected MPV in April 2024 and noted that "substantial improvements had been made", rating MPV as "Good". Residents also told the CQC they enjoyed the increased activities and "felt safe", which is great for us to know!
Reply from Dr Vivek Gupta, CEO at Marine Park ViewThank you so much for your kind words- which means the world to the whole team. We are so thrilled to hear that your aunt feels she is on a permanent holiday! That is so lovely to hear and what we would wish for all of our lovely residents to feel at Marine Park View. We are so proud of the whole team and the excellent care they provide which you kindly point out has been recognised in the latest CQC Inspection. We are so thrilled for your feedback and we will continue to work hard to ensure the best care for our residents in the home.
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Review of

Marine Park View

from D L (Niece of Resident) published on 29 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't say enough good things about this care home. From the moment my elderly aunt moved in, the level of care, compassion, and professionalism from the entire team has been truly outstanding.
She is treated with genuine kindness and respect every single day. The staff take the time to get to know
her personally - her likes, dislikes and her routines - it makes such a difference. There's always a friendly face, and she often tells us how much she enjoys chatting with the carers and joining in the activities.
The home itself is warm, clean, and welcoming, with a real sense of community. Meals are nutritious and thoughtfully prepared, and the environment feels safe and comfortable - which gives our family so much peace of mind.
Knowing that she is happy, well cared for, and surrounded by people who truly value her means the world to us. This place has been a blessing, and we're incredibly grateful for everything they do.
Reply from Dr Vivek Gupta, CEO at Marine Park ViewThank you so much for your lovely review- it means the world to the whole team- who work so hard day in and day not. We are so grateful to hear that you find the "entire team truly outstanding" and that the team know all her likes and dislikes. We are so glad to hear hear that you are having such a positive experience and so glad to hear that you have found "the place has been a blessing"!
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Review of

Marine Park View

from S A (Granddaughter of Resident) published on 25 March 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Grandpa moved up from elsewhere in the country and the staff at MPV have been very helpful and attentive and gone to lengths to make him feel comfortable and settled. They look after him well and he has thrived after his hospital admission. Extra equipment has been provided to keep him safe and accommodating
his health needs and this has been acquired quickly and efficiently.
the staff are all very friendly and make visitors feel as welcome as the residents.
Reply from Dr Vivek Gupta, CEO at Marine Park ViewThank you so much for your lovely review- we are very grateful for you kind words and we are so pleased to hear how well the team have looked after your grandpa and how well he is doing following his hospital admission. We will ensure your kind words are passed onto the team
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Review of

Marine Park View

from D S (Daughter-in-law of Resident) published on 25 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father-in-law came to stay here end of December 2024 previously in a council run shelter but in a unit with extra care, which unfortunately never happened. He was left in his room all day an even in bed with snacks left in his sitting room. He came here from hospital and the staff here have been
fantastic, dad is kept clean, brought from his room everyday to mix with residents, which before no contact with anyone. he is eating meals and tries to chat, we have never seen him look so well in two years. Wish we had him here sooner. We are happy that he is being cared for at this stage of life. Thank you yo all.
Reply from Dr Vivek Gupta, CEO at Marine Park ViewThank you so much for your lovely review and kind words. It is so heartwarming to hear how well your father in law is doing with us and how your family have never seem him look so well in two years. It really means the world to all the dedicated staff team and we will ensure your kind words are passed on
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Review of

Marine Park View

from J L (Niece of Resident) published on 19 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My auntie has been a resident at Marine Park View for almost 2 years and is very happy there. She loves the staff and the personal attention she gets which she didn't get when she lived on her own. She also loves the views from the front windows, especially her bedroom window on the second floor out
across the park and the river. The staff are very friendly and nothing is too much trouble. The food is lovely with choices at meal times. There are activities and entertainment for the residents and regular family meetings so that family members know what is happening and what the plans are for the future. Highly recommended!
Reply from Dr Vivek Gupta, CEO at Marine Park ViewThank you so much for your review. It means the world to the whole team. We are so happy to hear that your auntie loves the views from the front windows and that you find the team friendly and enjoy the different food choices. Thank you so much for the recommendation. I will ensure your kinds words are passed onto the whole team
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Review of

Marine Park View

from Elaine C (Daughter of Resident) published on 18 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad has been a resident since August 2021. I was happy when I first saw this comfortable home in such a great spot. My Dad loved walking at the park and the seaside, although he's a lot frailer now and we don't always get out. The staff at Marine Park View are so kind and gentle with my old Dad,
always treating him with dignity and genuine loving care. I'm often out of the country and the manager tries to contact me at least weekly for a WhatsApp video call! This means the world to me as I get a chance to see my Dad, he can see me and we can interact, sometimes easier than others as he has dementia but I always appreciate the effort that the manager makes. I can visit anytime, day or night when I'm there and am always welcomed into a clean and happy home. There are regular activities on the go which I can participate in too when I pop in! This is a lovely, friendly place which I would certainly recommend. My Dad is happy and content and very well cared for!
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Review of

Marine Park View

from D O (Grandson of Resident) published on 1 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Welcoming and friendly staff. Take great care of my grandad. Facilities are great for visiting. The establishment is very clean. Staff are great, offer food and drinks when I visit. Grandad is being looked after well.
Reply from Paul Smith, Director of Care, Quality and Operations at Marine Park ViewThank you for your kind comments. We appreciate all feedback good and bad, but it is always nice when the reviews are so positive. I will ensure all staff are updated to your comments.
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Review of

Marine Park View

from E B (Daughter of Resident) published on 19 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
In my opinion, Marine View Park has an old-fashioned vibe, however, the staff and management project a very homely atmosphere and are improving all the time to suit the residents' needs as nothing seems to be a problem. I felt as though Mam would get more 1 to 1 care rather than a huge establishment.
They have fun activities, visiting any time and will happily discuss any issues with you. Definitely worth a visit if you are looking for a homely little care home.
Reply from Paul Smith, Director of Care, Quality and Operations at Marine Park ViewThank you - yes, we are not a one-size-fits-all modern building which looks more like a hotel than a home. We individualize every room and every social area and we are pleased you see the old-fashioned vibe as many of our residents are 75+ and feel comfortable in these homely, comforting environments. Thank you so much for your kind comments and recommendations, which I will be certain to pass on to our manager and her team.
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