Care Homes Owned by Genie Care Homes in Gloucestershire

Every member of staff is exceptional.

Would highly recommend.

I'm very pleased with The Old Vicarage. Their care of my mother has been exemplary. Daria has kept us well informed when my mother was unwell. Mum has been out on trips with staff and thoroughly enjoyed herself which is something that we as family could not do with her when she was resident at home.

Facilities are basic but adequate. Activities are provided to stimulate residents in keeping with their interests and ability. Recent activities have included exercise sessions/Easter egg hunt/trips to garden centre/Christmas party/pantomime and daily creative activities such as painting.

We visited several care homes when looking for residential care for my wife who has dementia and our visit to Westgreen House put it streaks ahead of the others. Considerations included outlook for the residents, catering, activities, cleanliness, and personnel. During our visit we were warmly greeted by all staff we came across which was the deciding factor along with 24 hour nursing care. Since my wife has been living there all staff continue to greet us very warmly and clearly are looking after her very well. Catering is also excellent.

We will always appreciate the care mum received, from the whole team. They looked after us all during difficult times.

My father entered Westgreen House in March 2022 and unfortunately passed away in September 2022. All the time he was there, he was treated with the utmost respect and dignity by all the staff from admin through care workers to nurses. I was completely satisfied with the way he was treated and would recommend Westgreen House to anyone.

I placed my father in Westgreen House based on the recommendation of my friend. My first meeting with the manager was very reassuring that they could manage my father's needs. I was given a tour of the home, it was reassuring to see that significant improvements were being made to the facilities. I was offered a choice of rooms, all were freshly decorated. Levels of staffing were excellent, both care and nursing staff. Polite, attentive and aware of Dad's status. The nursing staff were exemplary, they were so on it. They were all friendly, helpful, informative and very skilled. Sadly my father passed away but during his three months with Westgreen House, he received excellent care. Thanks to all!

Caring and homely atmosphere. Staff like a family, attentive, caring and accommodating. Cannot praise their hard work enough! Feel totally at ease with my mums care.

My mother was in there for 2 years and now my wife has been in here since 15th January and it's the most caring and friendly place. The care manager and the staff are very very good and look after the residents and their families.

The management and staff provide a safe, caring environment for Mum and the other residents. This has been particularly appreciated throughout the covid-19 crisis. I have full confidence in their commitment and ability to provide my mum with both physical and emotional support that she needs. The home and gardens are pleasant and welcoming (as are the staff). Mum (who was always a fussy eater) thoroughly enjoys the food, and the activities help to occupy her day.

We have been very pleased with the care Mum has been given since she arrived in March. Unfortunately, she was settling in and even enjoying activities then Covid19 happened. Through no one's fault, she mainly stayed in her room. We have noticed she had deteriorated as she hadn't any visitors etc. So glad now we can come and visit.

She is well looked after and appears cared for. She is clean, fed and appears happy in her little bubble.

Due to COVID, I have only just been able to visit. However, I have been kept informed by staff of the welfare of my friend. I also received pictures. Very considerate and kind staff.

Had to make a quick decision regarding nursing home care for Mum as hospital needed bed, and discharge her into the care sector Kingswood Lodge was recommended by a friend whose relative had been cared for previously. After our visit and meeting staff and getting a feel for the home, we were happy to place our Mother in their care. We have not regretted that decision.

Mother thinks the home is very good. Clean room and the food is very good. Staff and activities are excellent.

My sister has been here almost 3 years and every effort is made to make life as comfortable as possible. Staff, on the whole, are kind and supportive. There is a varied activities programme with something on each day. I also read poetry and play music at times and help. My sister is supported to undertake activities and helps to run something at weekends, so staff use her skills and she enjoys it.

Carers were extremely kind and professional.

My aunt has been a resident for nearly a year and I am extremely happy with the care and support she receives. The centre has such a family and friendly atmosphere with lots of activities to keep residents stimulated, involved and active. The staff feel like extended family who genuinely care and put the residents first. It gives me great reassurance that she is treated with dignity and is being supported to live a happy and actively rich life in a happy, friendly and very professional environment.

My mother had respite care at Kingswood Lodge Care Centre for 12 days and was well looked after and recovered well enough to go back home after a fall and stay in the hospital. The family were very pleased with the care and attention given to mum by the staff during her stay.