Care Homes Owned by Genie Care Homes in Bristol

I would highly recommend this home.

Fabulous staff. They couldn't have cared more for Mum. Mum has been there for 7 years, they provided the warmest welcome and support for her and the family received exceptional care and support too. We were confident in the fact that mum was cared for extremely well, whether we were there or away on holiday. She passed in the last few days and during this difficult time we cannot fault their support, guidance and care for us and mum. Strongly recommended. Thank you.

Since our loved one joined Granville Lodge in September 2025 the whole team have done so much to make life as comfortable for them as possible. Everyone there really does care about their residents, and communication is handled perfectly. Family members always receive the warmest of welcomes! Thank you all so much.

My husband Pat came here in Sept 2025. He has Parkinsons with Lewy Dementia. The staff here are fabulous. It's like being in a big friendly professional balloon. The carers are truly amazing. They pop in see patients just to say hi and check their ok. Night it's every half hour. Food cooked on premises is good. Place is exceptionally clean. its run like clockwork. Loads of activities here and trips out. So pleased I found it.

The staff at Osbourne Court, are all very professional but also with a good degree of humour and understanding of each residents needs. Mum has been in Osbourne Court about 5 years so she seems happy, but with dementia she can be grumpy at times. She is very well looked after, all her needs and worries are met.

She joins in all of the activities and seems happy enough ,which is reassuring for us .

It is a great reassurance to our family to know that mum is being well cared for and is safe. The staff are so friendly and welcoming and are a credit to the company.

Everything and everyone in this care home are absolutely fantastic. My mother in law is always well looked after and needs for nothing. All the staff are absolutely brilliant and fully focus on residents health and wellbeing. Jo and myself personally want to thank you all for all you hard work. And not forgetting about the gorgeous Pearl, we love you Pearl, Barry and Jo. X x

I can't stress how good their communication is and they are always there to help. I feel Granville Lodge is a nice environment for my Mum and would recommend.

The resident enjoys a local trip out in a wheelchair when I visit. This would not be possible without the uncomplaining help of care staff in getting her ready to go out.

The carers in this place are really very helpful, they are taking care of my friend like he is a member of their own family, can't thank them enough. My friend is having really quality time. He used to live alone, but it was a big challenge for him since he has moved to Granville, he is having the proper care he needs in a friendly and efficient way.

My mum has been a resident of Granville Lodge for over two years now and the care she recieves is excellent. Granville Lodge offers a safe and nurturing environment that has allowed my mum to thrive. The staff are kind and considerate and always treat my mum with respect. My mum is valued and seen for the amazing person she is.

I am really happy with mums care and have only praise for all the lovely friendly staff..

Thankyou again for all the hard work you all do.

From the start one member of staff in particular and his team kept us fully informed of dad's well-being . My dad was there for 14 weeks receiving end of life care. The staff made his last weeks as comfortable as possible and made it more bearable for us by removing as much stress from us as possible and always keeping us upto date. It was particularly comforting for us to know dad was in a safe and caring environment. I would definitely recommend granville lodge.

My husband was so well cared for at Osborne Court. All relatives want the reassurance that their loved ones are happy and secure in a care home. Relatives want to know staff are kind, caring, compassionate and are aware of and respond to the needs of their loved ones. The staff at Osborne Court were wonderful and delivered all of the above and more. I would recommend Osborne Court to relatives who are looking for a caring and efficient care home. Thank you all.

My uncle spent his last few week at Osborne Court, the place is amazing, clean and tidy. The staff are incredible - kind, compassionate and very hard working. Thank you so much each and every one of you for looking after my uncle.

Her needs have changed since she went in but that's been very smooth and they have helped her to adapt very well.

It's like home from home for all of us.

I will recommend to friends and family in the future.