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Care Homes Owned by Genie Care Homes in South Gloucestershire

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  • Care Homes Owned by Genie Care Homes in South Gloucestershire

Only the locations & reviews in South Gloucestershire for Genie Care Homes are showing below.

View the details of all 11 locations (with 150 reviews) owned by Genie Care Homes

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Genie Care Homes Locations in South Gloucestershire (2)

 - Browse 2 Care Homes owned by Genie Care Homes in South Gloucestershire
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Genie Care Homes Reviews in South Gloucestershire (62)

Reviews posted for members of Genie Care Homes

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Review of

Woodlands Manor

from C S (Daughter of Resident) published on 27 April 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff looking after my Dad have been extremely helpful, especially when I've been communicating with him via phone.
Kingsley was so thoughtful and kind explaining some of the non verbal reactions that happen.
Ezji has gone out of her way to ensure we can speak.
I know that their diligent care
and kindness means so much to my Dad (and me).
Thank you.
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Review of

Woodlands Manor

from Mark B (Son of Resident) published on 15 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was so lucky, and I'm so grateful to this fantastic care home. The care and attention he received from the carers was humbling. I wouldn't have believed it was possible if I hadn't witnessed it with my own eyes and ears. They restored my faith in humanity, I will be forever grateful.
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Review of

Warmley House Care Home

from M B (Daughter of Resident) published on 30 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad stayed here last month's of his life the care he received was outstanding, kind caring and compassionate, couldn't do enough for him and us as family very good food and also very clean home made his last days of his life there comfortable and we are very grateful
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Review of

Warmley House Care Home

from J B (Son of Resident) published on 4 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have had a wonderful experience at Warmley House Care Home. Mum was first admitted last year. We found the care and support exceptional. So much so that when Dad was unable to care for himself anymore, there was only one choice for us, and we admitted him into Warmley Care Home. We found that staff
were wonderful and very helpful throught.
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Review of

Warmley House Care Home

from A D (Granddaughter of Resident) published on 19 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot rate care home enough, the staff have amazing rapport with residents and genuinely care about them, they go above and beyond to attended to there needs and health and also there day to day enrichment .
This is all done with respect and dignity and talking to residents as grown adults rather
then patronising as some over establishments may do.


The also are always very swift and precise about informing family of there loved one albeit if there unwell or if there's been improvements,
Anyone looking to live in a care home I would always suggest Warmley care home it's amazing

Reply from Mariyam Yasmin, Registered Manager at Warmley House Care HomeThank you very much for your positive review. I will pass this onto the team. Kind regards.
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Review of

Warmley House Care Home

from E G (Daughter of Resident) published on 27 January 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
My mum was put in Warmley House Care Home in March 2024. She was registered blind, very frail and 98 yrs old. Myself and other members of our family thought the care was very poor indeed, carers would go in her room and not speak to her, they pulled and pushed her, they didn't have a clue how to wash
her. Her bed was never made properly, her room was never cleaned very well, it was often freezing cold. Her water jug was rarely changed. One member of staff actually removed her buzzer out of her reach on two occasions. We had meeting with management but nothing really changed, mum died on 30th November and thankfully she's now in a better place.
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Review of

Warmley House Care Home

from Jenny S (Sister of Resident) published on 12 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother has been resident for over 18 months and in all that time the care offered has been second to none. Staff are wonderful. Cleanliness excellent. Catering superb. Always activities on offer for those who want to join in. Doctor has regular attendance. Medicines given spot on time. Regular hairdresser
and foot care. I am very grateful to have my brother so well cared for.
Reply from Mariyam Yasmin, Registered Manager at Warmley House Care HomeThank you Jenny for your kind words, I will pass your compliment onto the Team. Kind regards, Registered Manager.
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Review of

Warmley House Care Home

from Debra A (Daughter of Resident) published on 21 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been at Warmley House since October 2023. All the staff is very friendly and nothing is too much trouble. They keep us fully informed of my dad's condition. He is accompanied sometimes on his mobility scooter to buy his newspapers at the shop which he loves doing. They provided entertainment
and arranged a singer and party for my dad's 90th birthday which was lovely. Thanks to all the staff at Warmley House.
Reply from Mariyam Yasmin, Registered Manager at Warmley House Care HomeThank you for your kind words. It is a pleasure to care for your dad. I will pass your comments on to the team.
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Review of

Warmley House Care Home

from Sally S (Friend of Resident) published on 10 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We literally can not praise the staff and management at Warmley House enough. Our loved one spent his last year/months at Warmley house. His room was lovely and homely, clean and fresh. His care was amazing, he was kept clean and very very well cared for.
He passed peacefully away on April 25th, he
had two lovely members of staff with him at the time of passing.
Thank you for everything.
Reply from Mariyam Yasmin, Registered Manager at Warmley House Care HomeThank you for a lovely review. I will pass on your kind words to all my staff. Kind regards.
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Review of

Warmley House Care Home

from Jade S (Great-Niece of Resident) published on 15 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great home with very attentive staff. The home itself is well-kept, clean and fresh with no odour which is quite uncommon for a care home setting. The residents all look well looked after and cared for. You could see their individuality and own styles when it came to their clothing, it’s nice to see
that maintained for them at Warmley House. They all looked happy and most were quite chatty amongst themselves and with us which was also lovely to see. The staff members were able to answer any questions asked about our aunt's care needs which was great and reassuring for us. Thank you all for doing such an amazing job, it was definitely noticed and appreciated.
Reply from Mariyam Yasmin, Home Manager at Warmley House Care HomeHi, thank you so much for your kind words and feedback. I will ensure to pass this on to the team. Kind regards, Warmley House Management.
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Review of

Warmley House Care Home

from S P (Niece of Resident) published on 14 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt has been a resident at Warmley House for a few months now after coming from another care home. Her treatment there has been second to none. The staff are extremely caring and she is treated with dignity. They are friendly and welcoming. Her room is lovely and bright with a big window and is
furnished nicely. She is always clean and tidy and the staff are lovely. Each and every one of them no matter what their role, will take time to chat to my aunt and encourage her to talk. She is encouraged to take part in activities with the other residents.
Everything has been put in place to ensure her safety. I am kept up to date with anything that happens however minor which I find very reassuring. I just wish I had found this home sooner, when she first went into the care system.
Reply from Mariyam Yasmin, Home Manager at Warmley House Care HomeHi, Thank you so much for your kind words and feedback, I will ensure to pass this onto the team. Kind Regards Warmley House Management.
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Review of

Warmley House Care Home

from Christopher C (Son of Resident) published on 26 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was sent here in May 2023 by social services to Warmley House Care Home. He loved it, especially for all of the 24-hour care he received and the outstanding staff, nothing was too much trouble. The rooms are very clean and tidy, with plenty of activities. All staff are very, very friendly and
caring. Sadly Dad passed away on the 14th of September.
I would totally recommend Warmley House Care Home for anyone who needs looking after.
Reply from Molly Joyce, Regional Manager at Warmley House Care HomeThank you for your kind words, feedback and recommendation. I will ensure to pass this on to the team.
Kind Regards.
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Review of

Warmley House Care Home

from Jane C (Daughter of Resident) published on 25 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise the staff and manager enough. Dad was well looked after by all staff (one member of staff in particular was a favourite), even the maintenance staff are so friendly. Dad enjoyed the food and when he could the activities. When Dad was on end-of-life care we were all treated with great
care and support. We really couldn’t have asked for a better team. Many thanks to them all.
Reply from Molly Joyce, Regional Manager at Warmley House Care HomeHi,
Thank you so much for your kind words and feedback, I will ensure to pass this onto the team.
Kind Regards
Warmley House Management
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Review of

Warmley House Care Home

from Megan C (Resident) published on 11 August 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
1. Was in a room next to the nurse station which was very loud.
2. Cleaners would vacuum at 6am.
3. Staff were lovely and caring.
4. Was kept in bed for breakfast so very hard to eat.
5. Was not left alone to use commode or offered to use bathroom.
6. Staff were easy to make connections and bonds
with and took time to sit and listen to my concerns.
Reply from Molly Joyce, Regional Manager at Warmley House Care HomeDear Megan,
Thank you for the time to speak with me on the phone today, reference your feedback. It was lovely to speak to you. Thank you for your positive feedback on the phone call, including some of the experience that you had. It is always important to listen to feedback for monitoring and improving the service as much as possible. Kind Regards Molly Joyce
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Review of

Warmley House Care Home

from Christopher N (Son of Resident) published on 1 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was admitted as an assessment patient earlier this year who was very poorly. With the care and commitment from the staff she really has turned herself around. It seems nothing is to much trouble, which makes me reassured she is looked after well. She is treated with care and respect. The carers
contact me if they have any concerns which is reassuring to me. I feel I can relax knowing Mum is well looked after. I would highly recommend Warmley House as a place of care, consideration, and respect, for all of our loved ones. A huge thank you to all of the team.
Reply from Molly Joyce, Regional Manager at Warmley House Care HomeHi,
Thank you for your kind words, I will pass this onto the team and the Management and Warmley House.
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Review of

Warmley House Care Home

from A C (Daughter of Resident) published on 19 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been in Warmley House Care Home for the last 3 months on End of Life. She's been very happy there, the staff are very friendly, caring and kind, nothing is too much trouble. They have fun sessions every day, which the residents can choose to join in with.
They also care about the resident's
families. They keep us up to date with how Mum is and are always willing to answer any questions I have about Mum. Visiting is allowed throughout the day and evening. I feel very confident that Mum is being well cared for at this stage of her life.
Reply from Shen Butt, Director at Warmley House Care HomeThank you for your kind words, and positive feedback regarding the care provided for your Mother at Warmley House Care Home. I will endeavour to pass on your feedback directly to the team.
Kind Regards.
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Review of

Warmley House Care Home

from Kevin P (Son of Resident) published on 7 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Everyone I encountered at Warmley House was extremely helpful and understanding at a time when my mother's health was deteriorating.
Unfortunately, Mum's stay at Warmley was short, but in that time Mum was looked after very well and with consideration at a time when she had to leave her home of over
50 years.
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Review of

Warmley House Care Home

from A S (Son of Resident) published on 3 February 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Notwithstanding the short stay nature of the arrangements, I am extremely thankful to all of the fantastic staff at Warmley House for the hard work they have put in, during what has been a difficult time, to ensure that Dad has the care that he needs and to understand him as a person who has reducing
cognitive and physical ability and at times challenging behaviour. It’s not an easy job the carers have and I take my hat off to them. Thank you.
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Review of

Warmley House Care Home

from John R (Grandson of Resident) published on 31 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan was transferred to Warmley having had rehabilitation care at another home. It took us a while to find the right place. When I spoke to the administrator I felt very at ease. The speed at which Warmley worked was amazing. They took care of things before we knew we needed to take care of them.
They liaised with Nan's social worker all the way through.
When Nan arrived she was very apprehensive. She had to be quarantined for ten days to protect everyone at the home. During this time we were given regular updates on how she was settling in and were able to speak to her whenever.
One day I had booked a FaceTime call with Nan and the activities team weren't in that day, so one of the management team called me from their own phone so I could still have the face to face with Nan.
They arranged for her to have her hair done and took her to the communal area so she could speak to others.
I couldn't recommend Warmley enough. The place and its staff are second to none.
Reply from Olivia Shields, Marketing Assistant at Warmley House Care HomeThank you, John, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Warmley House Care Home has been so positive. All of our team are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review of

Warmley House Care Home

from David P (Son of Resident) published on 31 January 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother came from the hospital for assessment at Warmley House. After the assessment, it was decided that my mother should stay at Warmley House for continued care.
The staff were always helpful to my mother. Mum was hard of hearing, eyesight was fading and mobility was near non-existent. So staff
were all aware of these ailments and acted accordingly.
Mum's meals always looked adequate and according to Mum, they were always hot and tasty.
I was always informed by Warmley House, straight away, if there was any problem with Mum's health. This was reassuring, knowing if something changed I would be informed.
As a regular visitor, until the latest Covid quarantine, I was always treated with above average respect and offered refreshments, if a member of staff had time.
I think all the staff at Warmley House do an excellent job which has been more difficult since Covid.
Thank you.
Reply from Olivia Shields, Marketing Assistant at Warmley House Care HomeThank you, David, for your comments about your recent experience at Warmley House Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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