Care Homes Owned by Orwell Housing Association Ltd
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Orwell Housing Association Ltd Locations (16)
Jamie Cann House
2 reviews
51 Demoiselle Crescent, Ipswich IP3 9EU
Margery Girling House
8.0
8 reviews
Gosford Way, Felixstowe IP11 9PE
Kittens Lane
5 Kittens Lane, Loddon, Norwich NR14 6JU
- Care Provided
- Long Term/Permanent
- Younger Adults
- Learning Disability / Autism
- 10 Rooms
Sydney Brown Court
10 reviews
Tayler Road, Hadleigh, Ipswich IP7 5JJ
Rosebank Park
9 reviews
Main Road, Harwich CO12 4FY
Swann House
1 review
Saxon Road, Saxmundham IP17 1EE
Marram Green
Hall Road, Kessingland, Lowestoft NR33 7AH
Deben View
3 reviews
The Avenue, Woodbridge IP12 4BQ
Emily Bray House
2 reviews
300 Woodbridge Road, Ipswich IP4 4BA
Blackbourne View
1 review
Thetford Road, Ixworth, Bury St Edmunds IP31 2HD
Beaumont House
13 reviews
Arthur Ransome Way, Walton on the Naze CO14 8FA
Levington Court
3 reviews
London Road South, Lowestoft NR33 0PQ
Pitches View
1.8
1 review
Wangford Road, Reydon, Southwold IP18 6PA
Wenham View
Days Road, Capel St Mary, Ipswich IP9 2HY
William Wood House
7 reviews
School Street, Sudbury CO10 2AW
Steeple View
9 reviews
Reeds Way, Stowupland, Stowmarket IP14 4BW
Other Care Groups you may be interested in:
Orwell Housing Association Ltd Reviews (69)
Reviews posted for members of Orwell Housing Association Ltd
Review of
Pitches View
from C H (Resident) assisted by family/friend published on 23 November 2023 Submitted via Postal Card • Report
Overall Experience
1.0 out of 5
1.0 out of 5
Staff not trained in care/support of Alzheimer's, especially agency staff.
Lack of empathy. dignity and respect for resident.
Lack of communication between management and carers.
Name badges are not worn which is not helpful to someone who has Alzheimer's.
Bare minimum help given to the resident.
Cleaning
Lack of empathy. dignity and respect for resident.
Lack of communication between management and carers.
Name badges are not worn which is not helpful to someone who has Alzheimer's.
Bare minimum help given to the resident.
Cleaning
of flat non-existent (when paying for it).
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Review of
Margery Girling House
from David J (Son of Resident) published on 17 November 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum lived at Margery Girling House for over 5 years. What a lovely place! Individual apartments, communal activities and great care. The staff are excellent and the place is well run. We always hoped that it would be Mum's home for the rest of her life, but sadly she had to move due to declining
health.
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Review of
Sydney Brown Court
from Thomas L (Grandson of Resident) published on 30 October 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have been touched by the care and dignity you showed Grandma while she lived at Sydney Brown Court. Grandma spoke highly of the staff who looked after her and gave her love and respect. Thank you for being an extended family to our beloved Grandma.
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Review of
Steeple View
from Mary J (Resident) published on 27 September 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I came here in February 2023. I like living here. The carers are very helpful. I do use a wheelchair and have a problem to reach things in the kitchen. It would be lovely to have a chef here. My experience of Steeple View is good.
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Review of
Sydney Brown Court
from E L (Grandson of Resident) published on 12 September 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
For nearly the last year, the staff at Sydney Brown Court provided a calm, comfortable and dignified home for my elderly grandmother. Warm, friendly and considerate, the staff took to my grandmother immediately, supporting her in her needs and being patient with her in her quirks. Moving out of the
house in which she had lived for decades was a momentous change but our entire family were delighted by how well she settled in and felt at home (complete with her own furniture). In her final weeks, the staff showed particular composure and earnestness, which was consoling during such a time of upheaval. A fine institution and credit to Hadleigh. Thank you all!
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Review of
Levington Court
from D K (Daughter of Resident) published on 23 June 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Most of the carers, and team leaders are brilliant but rushed off their feet more staff needed. Reliable, efficient, and caring is the best-assisted home care I have ever seen. My dad is my life and this place takes a lot of stress and worry off my mind. I am disabled and live far away and this place
lets me stay when I come up which is brilliant for my dad.
Reply from Hayley Cheshire, Older Person Operational Manager at Levington Court
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Review of
Levington Court
from L A (Sister of Resident) published on 12 June 2023 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The cleanliness and personal hygiene of the resident is poor. I visit once a week. My brother is always wearing dirty clothes, he refuses to shower, he doesn't wash his hair or clean his teeth. His flat often smells of urine. If this problem could be resolved I would give Levington Court 10/10.
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Review of
Beaumont House
from S K (Daughter of Resident) published on 3 March 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum was a resident of Beaumont House for five years. She loved being there from day one. She was happy to know that she was secure and well cared for. Her fear was that if she became dependent and needed more care she would have to move. This last year she has become frailer and did indeed need extra
care. Beaumont House was wonderful they cared for mum up to the day she passed away. We as a family are grateful that she was able to stay in her 'forever home'!
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Review of
Beaumont House
from Kelly H (Daughter of Resident) published on 24 February 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My dad has been at Beaumont House since October 2022. The team have been amazing throughout, going above and beyond to support us with Dad's increasing needs. He is so happy there and loves all of the staff. They also provide support to us as his family with good communication of his needs. Could not
recommend them more! The manager and the team go above and beyond to make sure Dad is well looked after, has the best care and, most of all is happy. They have put so much in place to ensure Dad can stay in his home for as long as possible. The care and attention from the team are more than ever could be expected or asked for. A true family environment.
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Review of
Rosebank Park
from M C (Resident) published on 17 January 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
It is a beautiful home with individual personal flats. Fully fitted kitchen. Bathrooms are wet rooms.
Nice and secure. I feel very safe here.
Care staff really do care.
Help if needed, 24 hours a day for any emergency. Which gives real peace of mind.
I have been here since August and everyone
Nice and secure. I feel very safe here.
Care staff really do care.
Help if needed, 24 hours a day for any emergency. Which gives real peace of mind.
I have been here since August and everyone
I meet is really friendly and welcoming.
I call this my safe happy home for life.
I call this my safe happy home for life.
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Review of
William Wood House
from Colin W (Husband of Resident) published on 6 December 2022 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
As a resident, my wife has been in William Wood House since June 2022. The care and attention she has received from the staff, have been excellent. The strain on my and my wife's life has been greatly reduced, knowing that she is being cared for by a great team.
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Review of
Beaumont House
from Keith A (Son-in-law of Resident) published on 5 December 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
This year I have become more acquainted with Beaumont House since the passing of my brother and am deeply grateful to the Manager and her professional and attentive staff for their exceptional care of my remaining sister-in-law. She is 74 with mobility/cognitive issues making life exceedingly difficult
but because of their patience and understanding I know I can rely on them to look after her. They are always available by phone or e-mail, and nothing is too much trouble. Beaumont House offers an independent, warm and friendly environment with a restaurant facility, a communal comfortable lounge with TV /Video and 24-hour care and security. It is clean and well maintained with pleasant gardens that can easily be accessed. Some local supermarkets are a few minutes walk away and can also be safely approached by mobility scooter. The visitor's parking is free and only a short walk from the main building. I can highly recommend Beaumont House.
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Review of
Sydney Brown Court
from Sandra L (Daughter of Resident) published on 7 November 2022 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
As a family, we have all been very impressed with the high level of kindness, care and respect shown by all the staff at Sydney Brown Court. We can honestly say that nothing is too much trouble. Our mother has thrived since living here and is now happy and safe. It has also given her dignity, which
the alternative of living alone at home or in a residential care home could not provide. She is settled and content in her warm flat with her own familiar bits and pieces and also enjoys the garden. It's a great relief to not feel worried and know that we made the right decision to give Mum a very good quality of life.
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Review of
Sydney Brown Court
from Bob M (Son of Resident) published on 4 October 2022 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My parents moved here a few years ago, and the care has been magnificent. The staff are always positive, friendly and professional, and it's very comforting to my sister and me since my father died that Mum is in such good hands.
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Review of
Sydney Brown Court
from I T (Son of Resident) published on 8 September 2022 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My mother suffers with severe dementia and related health problems, making her ongoing care difficult and complicated. The caring staff at all levels at Sydney Brown Court, have always cared for my mother extremely well, in a respectful and friendly way and have gone out of their way to be friendly
and informative with me and my wife. Thank you for all your support.
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Review of
William Wood House
from David C (Son of Resident) published on 29 August 2022 Submitted via Website • Report
Overall Experience
1.0 out of 5
1.0 out of 5
I regularly get the impression that the primary focus is about money and not care at all. The staff at WWH house come and go (apart from those who have nowhere else to go). Just this year alone, my 89-year-old mother had an oven that broke and waited over a month for a replacement. We reported
a huge stain on the bathroom ceiling to which they stated it was a leak that had been fixed but never any offer to make good.
As Power of Attorney, all invoices should come through me but they still disregard this instruction (Orwell finance) and cause unnecessary upset to an 89-year-old lady.
I always get the impression they do not care at all.
As Power of Attorney, all invoices should come through me but they still disregard this instruction (Orwell finance) and cause unnecessary upset to an 89-year-old lady.
I always get the impression they do not care at all.
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Review of
Sydney Brown Court
from J E (Daughter of Resident) published on 30 June 2022 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My father has been in Sydney Brown Court for 18 months -12 of then during lockdown.
He has been well looked after, and all of the staff have been very attentive to his needs at all times, night and day. He has had lots of falls, and someone has always sat with him until medics arrived. They are always
He has been well looked after, and all of the staff have been very attentive to his needs at all times, night and day. He has had lots of falls, and someone has always sat with him until medics arrived. They are always
happy, despite being overworked and underpaid! They love my dad and are always there for him, which is great for the family.
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Review of
Sydney Brown Court
from I D (Resident) published on 22 June 2022 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am very impressed by the beautiful way your carers are towards me. All of them are very kind and considerate.
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Review of
Rosebank Park
from Primrose S (Resident) published on 27 July 2021 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
All staff are very pleasant and helpful. The carers are all willing to help and some will go that extra mile to make one happy and comfortable. Life has not been easy during lockdown but they have come on duty regardless, with a smile.
Reply from Sophie Baker, Sales and Marketing Manager at Rosebank Park
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Review of
Rosebank Park
from D R (Resident) published on 26 July 2021 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
More than satisfactory.
Reply from Sophie Baker, Sales and Marketing Manager at Rosebank Park
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Frequently Asked Questions about Orwell Housing Association Ltd
How many Care Homes does Orwell Housing Association Ltd own?
Orwell Housing Association Ltd own 1 Care Home.
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