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Care Home Owned by St Philips Care Group in Fife

9.2 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by St Philips Care Group in Fife

Only the locations & reviews in Fife for St Philips Care Group are showing below.

View the details of all 33 locations (with 907 reviews) owned by St Philips Care Group

St Philips Care Group Locations in Fife (1)

 
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1 Care Home owned by St Philips Care Group in Fife
Leys Park Care Home

80 Leys Park Road, Dunfermline KY12 0AB 

9.1 33 reviews
"Very good staff, friendly always smiling. My mum has been here for 2 years now and I have no complaints about how she has been cared fo…"   Read all 33 reviews
Location Type Care Home

For the last 20 years Leys Park has been dedicated to the care of older people. Set in large grounds, Leys Park has an enclosed garden with an area specifically designed for the home by the Prince’s Trust. Once the Northern Hospital in Dunfermline,… Read more about Leys Park Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 66 Rooms from £1,538 / week

St Philips Care Group Reviews in Fife (33)

9.2
St Philips Care Group has a Group Review Score of 9.2 (9.162) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to St Philips Care Group must have a Review Score.

Overall Experience

  • 13
  • 3
  • 1
  • 0
  • 3

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Review of

Leys Park Care Home

from Evelyn H (Sister of Resident) published on 3 September 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We're very pleased with the home - care. Very clean and pleasant staff.

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Review of

Leys Park Care Home

from Stuart B (Son of Resident) published on 26 August 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good staff, friendly always smiling. My mum has been here for 2 years now and I have no complaints about how she has been cared for.

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Review of

Leys Park Care Home

from L S (Wife of Resident) published on 20 August 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This care home is clean, comfortable, and welcoming, with friendly staff.
Husband has been resident for over 3 years, he is well-looked after, well-fed and entertained.

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Review of

Leys Park Care Home

from Colin D (Son of Resident) published on 11 August 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are excellent in caring for residents. Good range of activities on offer. Would benefit from having transport to take residents out on trips instead of using local bus facilities. Rooms are clean and well equipped, some areas i.e lounge could do with being updated, and would be good if some security
for other residents entering rooms was put in place.

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Review of

Leys Park Care Home

from J M (Resident) published on 22 July 2025

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

I'm a resident at moment hopping to move and waiting on the council who recommended home . I've only been in another home for respite but this completely different absolutely terrible. When still at home I had a carers four times a day who where fantastic this I thought would be less stress for my parents
service is terrible when at the other home, they took my picture and it was used on the cover of there brochure what a difference, I don't ask for anything and in bed all day still basic service from brushing my teeth I DO NOT RECOMMEND HOME.

Reply from Stephanie Brookes-Kent, HR Manager at Leys Park Care Home

Thank you for your valuable feedback regarding your experience as a resident at Leys Park Care Centre. We sincerely apologise for the difficulties you encountered, and we are pleased to confirm that the issues you highlighted have been thoroughly investigated and are now resolved. We truly appreciate your honesty as it helps us maintain our standards. Please feel free to speak with us if you have any further concerns.

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Review of

Leys Park Care Home

from G S (Son of Resident) published on 16 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very professionally staffed, a homely care home.

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Review of

Leys Park Care Home

from Patricia C (Sister of Resident) published on 16 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good care given to residents and care given with patience and love. This home has developed into a place of very good care and attention given to residents.

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Review of

Leys Park Care Home

from Mark B (Son of Resident) published on 16 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family we are delighted with the care out father receives from all the staff. He is treated with dignity and compassion.

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Review of

Leys Park Care Home

from S M (Sister-in-law of Resident) published on 13 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Leys Park know my sister-in-law well and are very good at working out what she needs and wants (she is unable to verbalise her needs). The staff are very caring and responsive to her needs.

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Review of

Leys Park Care Home

from M G (Daughter of Resident) published on 12 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Leys Park Care Home is clean and well-maintained.
Staff are very helpful and friendly. The cleanliness of the home is excellent.
Nothing is any trouble, all staff members are on first-name terms with the family.

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Review of

Leys Park Care Home

from D H (Wife of Resident) published on 25 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are very helpful and if I have any concerns they help to resolve my concerns.

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Review of

Leys Park Care Home

from Elizabeth W (Daughter of Resident) published on 13 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in the dementia area, she went there after falling at home she was in there for nearly two years they were good with my mum and the staff were brilliant could not fault the manager for how lovely and friendly she is. I would like to thank you for looking after my mum.

Reply from Stephanie Brookes-Kent, Recruiter Manager at Leys Park Care Home

Thank you so much for your review, we really appreciate the feedback and we will be passing on your comments to the team!

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Review of

Leys Park Care Home

from Alice D (Daughter of Resident) published on 30 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Since the recent takeover of management, I noticed an improvement in the mood and atmosphere, in general, around the home. There have been better communication between staff and relatives, steps are being made to re-train staff on a key day-to-day basis, roles to achieve a good standard in caregiving
and important day-to-day filling in all information for residents' files.
For too long, important, basic training had been let slip - signs of improvement now.

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Review of

Leys Park Care Home

from D H (Nephew of Resident) published on 13 July 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although this was my first visit to see my aunt, who has only been a resident for three weeks, I got a good feeling about the place. The staff were friendly and very good with the residents. The bits of the home I saw were clean and tidy. The management team were very helpful and answered all my questions.
I was extremely pleased to hear that my aunt had already been taken out to enjoy the sun at a nearby park. Although it's early days, I hope things remain this good.

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Review of

Leys Park Care Home

from S H (Daughter of Resident) published on 30 June 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has Alzheimer's and is doubly incontinent and in a wheelchair. The staff and management at Leys Park have always treated him with respect and dignity. Since the home activities and recreational programme has been improved my dad has been enjoying life more. He is taken out on excursions in the
mini-bus and joins in with the art and physical games even if it's just throwing a beach ball to another resident. The food at Leys Park has also greatly improved since the new chef started and my dad has managed to put on some weight. He has started talking again and can even manage a joke now and then. All down to the dedicated staff.

Reply from Angela Parnell, Senior Home Manager at Leys Park Care Home

Thank you so much for your kind words of encouragement. We are so happy that you are pleased with the support and care your Father receives and will continue to endeavour to deliver the highest standard of care that we can. It is a privilege to support him and hope that he continues to enjoy our programme of activities and outings within his community.

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Review of

Leys Park Care Home

from James C (Husband of Resident) published on 19 June 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was diagnosed with Alzheimer's and vascular dementia and admitted to Leys Park Care Home in March 2022. This was a traumatic time for me so my two daughters had taken on the task of vetting the choice of care homes in Dunfermline. They only needed their first visit which was to Leys Park. As
a family, we're all believers in people over buildings and the dedication and professionalism of all staff members they encountered was evidence of a caring environment that would be ideal for mum. We are not naive. The world was beginning to emerge from the darkness that was covid. Leys Park and all those working inside were on their knees but benefitting from a management team who obviously cared. It's an old building with old rooms but the building was warm and the ensuite rooms were clean and comfortable.


The rooms are now gradually being refurbished and staffing levels are being addressed. My wife has been given the opportunity to embrace her dementia. The programme of crafts, music, exercise, and outdoor activities are underpinned by great carers who are now our extended family. We have every faith in the quality of service and care at Leys Park.

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Review of

Leys Park Care Home

from Louise B (Daughter of Resident) published on 17 June 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are delighted with how well our dad has settled here. He is so happy and relaxed. The staff have been kind, patient and understanding with him. They engage well with him and ensure his needs are met and we are grateful for this. We were so worried about putting him into a care home but our fears
have been put to rest.

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Review of

Leys Park Care Home

from Margaret L (Sister of Resident) published on 30 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was happy and well looked after in Leys Park Care Home. I visited him every two weeks and he always seemed comfortable and well fed. He was clean and well dressed.

Reply from Angela Parnell, Senior Home Manager at Leys Park Care Home

Thank you so much for reviewing our service. We are so pleased that you were happy with the care and support received. It was an absolute pleasure to look after your brother and he is a huge loss to the community and our team here at Leys Park.

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Review of

Leys Park Care Home

from G S (Nephew of Resident) published on 26 April 2023

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My uncle was moved 3 times. Every time I have visited I have had to change my uncle - the downstairs is horrible, rich and poor rooms - from tiny rooms to massive rooms with en suites for the rich. My uncle's dementia has got worse and I believe it’s the management's lack of ability to communicate and
help her staff. The management only cares about receiving a better improvement status (the care home is under improvement status for food and hygiene). I am requesting my uncle moves. Do not use this home, it’s the worst in Fife.

Reply from Angela Parnell, Senior Home Manager at Leys Park Care Home

Thank you for your review. We take the safety of our residents very seriously and as you are aware this prompted the need for two internal moves within the units, all of which were discussed after the initial safety steps were taken.
We are currently undertaking a massive project of refurbishment and this includes knocking some of our smaller rooms together into larger rooms therefore decreasing the capacity of the home but making the living space for the residents much better.
With this in mind we offer two room rates and these are based on dependent need, not financial status and as such fall into Residential or Nursing room rates, many of whom are council funded placements.
We were subject to an inspection last year and are no longer on an Improvement Notice, and any information pertaining to our current grades is available to the public by visiting the Care Inspectorate website. Thank you again for your comments.

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Review of

Leys Park Care Home

from Lorraine L (Daughter of Resident) published on 18 April 2023

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Absolutely appalling care my mother received as a dementia patient. Very rude staff. The day my mother passed away I had to search all over the home for a member of staff to let them know my mother had passed. Not clean at all, broken sink in her room was taped up with black tape. The standard of care
very very poor, would never ever put another family member in there.

Reply from Angela Parnell, Senior Home Manager at Leys Park Care Home

We are sorry to hear you have a concern with the care provided. We take complaints with regard to care very seriously and would welcome an opportunity to discuss this with you personally. If you would like to contact our Senior Home Manager directly she will endeavour to support your concerns.

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Awards / Recognitions (2)

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