Care Home Owned by St Philips Care Group in Cumbria
9.2
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Cumbria for St Philips Care Group are showing below.
View the details of all 33 locations (with 908 reviews) owned by St Philips Care Group
St Philips Care Group Locations in Cumbria (1)
Kirksanton Care Centre
7.8
11 reviews
Kirksanton, Millom LA18 4NN
"Kirksanton Care Centre is a very calm and positive environment. The staff are friendly and caring and take time to relate to residents as…" Read all 11 reviews
Location Type Care Home
Kirksanton Care Centre is nestled in the lovely village of Kirksanton in the Lake District and welcomes both short and long-term residents. The centre consists of three units, one being a listed building that was converted into care setting for younger… Read more about Kirksanton Care Centre
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Younger Adults
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- Acquired Brain Injury
- Alcohol / Drug Misuse
- 40 Rooms from £980 / week
St Philips Care Group Reviews in Cumbria (11)
9.2
St Philips Care Group has a Group Review Score of 9.2 (9.166) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to St Philips Care Group must have a Review Score.
Review of
Kirksanton Care Centre
from G W (Daughter of Resident) published on 9 October 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Kirksanton Care Centre is a very calm and positive environment. The staff are friendly and caring and take time to relate to residents as individuals. As a family, we are kept informed of any health issues. The room is very clean and pleasant, and we were able to hang personal pictures. Overall we feel
that the residents are safe and well cared for.
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Review of
Kirksanton Care Centre
from G M (Husband of Resident) published on 27 June 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
A relaxed care situation. Kind and friendly staff. My wife is extremely well cared for.
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Review of
Kirksanton Care Centre
from Chris D (Son of Resident) published on 9 August 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum has been living at the Kirksanton Care Home for two years now and it was great to see her looking so well and so content when we recently visited her, all thanks to the staff at the home who are always professional, friendly and extremely helpful. This was especially the case during Covid, their
good communications and pragmatic approach was a great comfort during those difficult times. Mum has dementia and diabetes and to see the ongoing care and attentiveness by all the staff is wonderful. We don’t get to visit very frequently, so the photos of the activities and celebrations on their social media page are great and, apart from anything else, Mum always tells us with a big smile that the food is wonderful! We are very happy, as a family, that we chose Kirksanton to look after Mum.
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Review of
Kirksanton Care Centre
from J M (Resident) published on 24 July 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum has been in Kirksanton Care home for 11 months now. I couldn’t be happier with her care. She is so happy there and she tells me that. The activities are stimulating and creative which is so important for the brain, and you can see the works of art displayed everywhere. Most importantly Kirksanton
is a community, the staff are wonderful and so committed to what they do. Every single one of them really cares about the patients and they engage and laugh and joke with them at every opportunity. The food looks fantastic and clearly is, as my mum has put on weight. I can’t rate this home and the staff highly enough. It’s the staff that make it such a great place, they care and they connect with the residents. I hope the management of the home sees this and recognises it because it’s what makes this such a nice place to be.
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Review of
Kirksanton Care Centre
from David B (Son of Resident) published on 27 June 2022 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My dad moved up from Devon to the Kirksanton Care Centre a few months ago and I was obviously worried about the transition and how he would settle. Kirksanton is a lovely place in a beautiful setting which helps, but the key factor is always the staff team who have directly with him. Everyone has been
great, very friendly and helpful and that will be a key factor in him settling down and feeling as at home as he can. Their caring outlook and understanding and patience have made all the difference.
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Review of
Kirksanton Care Centre
from K P (Son of Resident) published on 11 November 2021 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Staff are friendly.
Mother is well looked after.
Mother is well looked after.
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Review of
Kirksanton Care Centre
from Harry K (Partner of Resident) published on 28 October 2021 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I fully understand restrictions placed in care homes this past 18 months due to COVID19 making visiting almost impossible. However, my frustration due to lack of visits is met with a deep sense of understanding by all staff. All, in my opinion, are doing a wonderful job in looking after my partner.
This is a very well maintained care home filled with staff who are a credit to their profession.
Reply from Robin Bennett, Regional Manager at Kirksanton Care Centre
Thank you so much for your kind words regarding the staff and the service at Kirksanton. It is a pleasure to read your review and I will ensure the team receives the fantastic feedback.
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Review of
Kirksanton Care Centre
from Brenda J (Daughter of Resident) published on 27 October 2021 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother is settled nicely in the home. She likes all aspects of the care, has no complaints with food or the care given by the staff. I am also happy with the standard of care given. All the staff are caring and friendly and keep me informed at all times with the wellbeing of my mother. I am glad
we chose Kirksanton Care Centre for Mother.
Reply from Robin Bennett, Regional Manager at Kirksanton Care Centre
Thank you for the kind words and positive feedback. It is really good to hear your relative has settled into the home and you are happy with the service provided. I will ensure the team at Kirksanton receive your feedback.
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Review of
Kirksanton Care Centre
from Michael J (Relative of Resident) published on 4 May 2020 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All the staff are friendly, helpful, polite and attentive to all the needs of all residents. They are regularly organising activities for all residents to get involved. From phone calls and on their website it is obvious that all residents and staff are enjoying the interaction. All meals are first
class. We are glad we chose Kirksanton Care Centre for our elderly relation. She is treated like a member of their own family caring for all her needs.
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Review of
Kirksanton Care Centre
from Heidi W (Niece of Resident) published on 12 August 2019 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have found the whole staff team to be very caring, not only to the residents but also their family and friends. The management has also been very supportive to me. I can honestly say that my Aunt looks the best she has in years since moving here and I no longer worry about her. So thank you to you
all.
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Review of
Kirksanton Care Centre
from Peter M (Resident) assisted by family/friend published on 10 July 2019 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
In the past few weeks, I have been coming up to Kirkstanton Care Centre for meals and games. I liked the different activities they put on each week, like bingo, chair exercises etc and the staff are lovely, they can help you if you are struggling or need a hand. Each week is different and you always
have something to do. The staff are always helpful, nothing is too much trouble if you just want a chat or help with anything.
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Awards / Recognitions (2)
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