Care Homes Owned by St Philips Care Group in Midlothian

All staff are to be highly commended for their care of the residents.

All ratings are between good and excellent except rooms and cleanliness which are in my opinion excellent food which in my opinion only achieves good.

Management, catering, cleaning, laundry staff and carers work well together to provide a homely atmosphere in beautiful surroundings.

The girls who look after my mum are brilliant. They take time to make sure she is OK. I've been in a few times and I am always made welcome and my mum is always dressed nicely and looks clean and happy.

I have been very impressed and thankful for the care given to my wife. The staff go above and beyond to help all the residents and treat them as if they were a member of their own family. Food is excellent and there are plenty of activities to keep the residents busy and also beautiful gardens and grounds for everyone to sit. I miss my wife so much but can take comfort in knowing she is being well cared for.

The care staff are lovely with the residents. Their needs are met in a very caring manner. They enjoy the activities. The grounds are beautiful and the residents enjoy spending time in the gardens. The Home Manager is very knowledgeable and understands the residents and their conditions very well.

I find the care home and staff very satisfactory and pleasant.

The staff here are excellent, very caring and helpful. There's lots of activities to keep the residents entertained and get everyone involved. All the staff care about the residents and will always ensure they are ok and support them if they are a bit down. An excellent care home.

Lovely place, carers are excellent. Dad well looked after.

There is also the option of the lift for days that she feels tried.

Fantastic place for my dad. Staff so caring and helpful in everything. Fantastic surroundings and a happy place to be. Staff deserve a big thank you for everything they do.

The new manager, since they started at Pittendreich Care Centre, has made a difference already with the improvements to the home. Mum's carpet looks smashing. I have found all the care staff helpful and will do anything that is asked. My mother is very happy and I know she will only get better.

An old building with lots of steps. Although there is disabled access it is not ideal. They really need more space for relatives to sit inside and out. There are beautiful grounds which could be utilised more. Care is very dependent on which staff are on. There are some excellent staff, some are not so good. The atmosphere is much better with the new manager and much cleaner. My mum is well cared for but is able to tell us if she is unhappy. Other residents are not so fortunate.

Staff are very friendly. I feel I can go to them if I have any problems. My mum is well looked after, kept clean and her clothes are changed every day. She is fed well and is always getting drinks and snacks between meals. The care home is kept really clean and I would recommend the care home to anyone. They have activities and they have someone coming in every month for entertainment.

Staff and management are excellent. Nothing is too much for them.

My father is looked after well and his dignity is maintained.

Highly recommended home.

The staff are approachable to everyone. Nothing is a problem I don’t feel like a bother. Meals are lovely with choice, they always accommodate my father-in-law as he is fussy they take time and ask him what food he would like to eat. As a family member, we can go and make a cuppa etc. I feel so at home with them all and feel like they are all family and feel they are there for us when feeling tearful I can’t thank them enough.