Care Homes Owned by St Philips Care Group in North East Lincolnshire
9.0
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in North East Lincolnshire for St Philips Care Group are showing below.
View the details of all 33 locations (with 947 reviews) owned by St Philips Care Group
St Philips Care Group Locations in North East Lincolnshire (2)
Chestnuts Care Centre
9.5
20 reviews
57 Bargate, Grimsby DN34 5AD
"As a daughter of a resident in the Chestnuts in Grimsby I am very happy with the standard of care my mother receives.The staff are…" Read all 20 reviews
Location Type Care Home
Chestnuts care home is a well established home situated in a pleasant central location in Bargate Grimsby. It has easy access to local amenities and local transport. Chestnuts building is Victorian in style with a modern extension providing care for… Read more about Chestnuts Care Centre
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- 25 Rooms
- from £1,020 / week
Ravendale Hall
8.9
27 reviews
East Ravendale, Grimsby DN37 0RX
"All staff have been outstanding, going above and beyond. Their attention to details and genuine care towards both my nanna and grandad made…" Read all 27 reviews
Location Type Care Home
Ravendale Hall is located in Grimsby, North East Lincolnshire. The care is delivered in a safe and stimulating environment with a welcoming and relaxed atmosphere that feels like home from home. Staff are skilled and trained to support residents… Read more about Ravendale Hall
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Younger Adults
- Physical Disability
- Palliative Care
- Acquired Brain Injury
- 34 Rooms
- from £1,047 / week
St Philips Care Group Reviews in North East Lincolnshire (47)
9.0
St Philips Care Group has a Group Review Score of 9.0 (9.036) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to St Philips Care Group must have a Review Score.
Review of
Chestnuts Care Centre
from Angela Z (Daughter of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
As a daughter of a resident in the Chestnuts in Grimsby I am very happy with the standard of care my mother receives.The staff are excellent and nothing is too much trouble,they also make us visitors feel at home too all residents are treated with respect and dignity.although my mum has one of the smaller
rooms she is happy and settled in it.management are also very helpful if we have a problem they go above and beyond to fix it.finally I would like to express my concerns about making the activity room into another bedroom as this only leaves the lounge for everyone to sit in and it's just not big enough also there is nowhere to do any activities it's is in my opinion the wrong thing to do as it's only going to be the residence that suffer ,it is out of the hands of the Chestnuts's management and goes much higher,I hope this can be solved.
Reply from Michael Baty, Regional Manager at Chestnuts Care CentreThank you for your positive comments surrounding the staff and management team, I will be pleased to pass your comments onto them as I no they will appreciate your excellent feedback. Due to our recent visit from our regulators we had to find a longer term sustainable solution to enable the home to continue with its high standard of care.
After a comprehensive review of all available options, supported by a building survey, we regrettably had no alternative but to return one of the existing bedroom spaces previously used as an additional lounge back to its original purpose.
A relatives meeting was held over 2 dates to discuss the changes. During these meetings, we discussed the proposed arrangements with alternative plans to mitigate any long-term impact. As a result, effective measures have been put in place, with alternative locations made available throughout the home to ensure residents continue to have suitable options for communal and lounge areas.
After a comprehensive review of all available options, supported by a building survey, we regrettably had no alternative but to return one of the existing bedroom spaces previously used as an additional lounge back to its original purpose.
A relatives meeting was held over 2 dates to discuss the changes. During these meetings, we discussed the proposed arrangements with alternative plans to mitigate any long-term impact. As a result, effective measures have been put in place, with alternative locations made available throughout the home to ensure residents continue to have suitable options for communal and lounge areas.
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Review of
Chestnuts Care Centre
from Helen G (Daughter of Resident) published on 8 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Kind, caring and respectful and loving staff.
Nothing is too much trouble to make my mum happy.
Nothing is too much trouble to make my mum happy.
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Review of
Chestnuts Care Centre
from P C (Wife of Resident) published on 13 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My husband has only been here for a short while but am more than happy with the care he is receving and facility provided. He has settled in well and the staff are dealing with his needs on a daily basis, always carers around to speak to and kept informed on how he has been.
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Review of
Chestnuts Care Centre
from T S (Wife of Resident) published on 13 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The experience since my husband moved in has been brilliant in every way, he appears to be so happy and connected in him staff. He is interacting more and understanding more he's putting weight on because he is eating more. The staff are very good with him to the point I have no worries about him at
all at the moment.
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Review of
Ravendale Hall
from Stephen C (Son of Resident) published on 6 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Absolutely amazing staff could not do more for us. Ravendale Hall has the most lovely warm family feeling and makes you feel so comfortable straight away. The way my Dad was treated was above and beyond, can never repay how he was kept pain free and comfortable and passed away so peaceful and with the
upmost dignity. From the bottom of my heart, Thank you to everyone at Ravendale Hall for looking after my Dad.
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Review of
Ravendale Hall
from D B (Granddaughter of Resident) published on 10 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All staff have been outstanding, going above and beyond. Their attention to details and genuine care towards both my nanna and grandad made the whole experience a little less painful.
The manager there couldn't do enough, she really did help the entire family, making calls, aiding with support, guiding
The manager there couldn't do enough, she really did help the entire family, making calls, aiding with support, guiding
the process and navigating such a trying situation. Thank you!
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Review of
Chestnuts Care Centre
from H T (Wife of Resident) published on 20 January 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My husband is not a resident, he goes in for day care. He can be very difficult at times but the staff and manager handle him with patience, care and dignity. We tried three other facilities and they were unable to deal with him, so this is great help to me to give me time to myself. I am extremely
grateful for the support they give me as well as my husband.
Reply from Michael Baty, Regional S Manager at Chestnuts Care CentreThank you for your lovely review. It is our pleasure ensuring that your husband is having a meaningful day being cared for by our dedicated team and you feel comforted by this. I will ensure all the team are aware of this excellent review for all the hard work they do on a daily basis.
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Review of
Chestnuts Care Centre
from J G (Sister of Resident) published on 12 September 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My sister has been treated very well since she has lived here. The home is beautiful and clean. Always something going on, but she chooses not to join in. There is window bird feeders in the living room and loves to watch the birds and squirrels in the garden.
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Review of
Chestnuts Care Centre
from Debbie P (Daughter of Resident) published on 10 September 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum has been with Chestnuts for over a year and I appreciate the care that she receives. Due to distance, I am only able to visit once a week but I always feel reassured that my mum's needs are taken care of and that she is treated with respect and dignity. The care staff are lovely and knowledgeable
on all aspects of their resident's care. I am always able to ring for any updates, the staff are quick to inform me of any changes as well. Thank you.
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Review of
Ravendale Hall
from M T (Sister-in-law of Resident) published on 7 February 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am very happy with the care at Ravendale Hall. It is a lovely homely environment, very welcoming and friendly. Communication with family could be improved by a regular emailed report on health and welfare, also with clearer notification of events e.g a regular newsletter would be beneficial.
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Review of
Ravendale Hall
from D S (Partner of Resident) published on 7 February 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Staff and management can't do enough for my partner. Food and facilities are excellent, very clean and tidy.
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Review of
Ravendale Hall
from A C (Respite Resident) published on 31 January 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I can not express how grateful I am for all the care I have received, how much all the staff have gone above and beyond required. I can not thank you all so much.
Reply from Ann Farrow, Regional Manager at Ravendale HallThank you for your kind review.
I will pass your review over to the staff team.
I will pass your review over to the staff team.
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Review of
Ravendale Hall
from Lynda J (Daughter of Resident) published on 26 December 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Ravendale Hall is perfect for my Dad its surroundings are very much like my dad is used to and it's small and very much like a family because of this. My dad is living with dementia and my mum has got to the point of not being able to cope after years of managing alone, with just occasional help from
the rest of the family. The staff here are magnificent to and very good to dad.
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Review of
Ravendale Hall
from S B (Daughter of Resident) published on 15 December 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Since Dad has been at Ravendale Hall he has received excellent care and the care is outstanding. I would also like to say the staff and management have been very supportive to me during the difficult decisions I have to make to keep Dad safe and well cared for. I cannot thank all at Ravendale Hall for
the support we received from day one. Dad is settling well.
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Review of
Ravendale Hall
from A H (Wife of Resident) published on 15 December 2023 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My husband has been in Ravendale Hall for the last fourteen months. The staff have all been wonderful to him. g
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Review of
Ravendale Hall
from Craig K (Son of Resident) published on 8 December 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very friendly staff, always ready to get you a drink and look after my mum very well.
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Review of
Ravendale Hall
from David B (Son of Resident) published on 8 December 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mam has never been happier than when she arrived at Ravendale Hall. She loves all the staff and enjoys colouring and various other activities. Thank you.
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Review of
Chestnuts Care Centre
from Julie L (Daughter of Resident) published on 20 September 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Staff are pleasant and caring towards service users. Plenty of activities going on, days out organised. A pleasant place to visit, Mum is well looked after. I have no worries about her when I can't visit.
Reply from Ann Farrow, Regional Manager at Chestnuts Care CentreThank you so much for taking the time to review Chestnuts Care Centre and staff team.
I am delighted to hear your positive comments and I know how pleased our manager and her team will be to receive them.
I am delighted to hear your positive comments and I know how pleased our manager and her team will be to receive them.
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Review of
Ravendale Hall
from Deborah T (Niece of Resident) published on 24 August 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My aunt lived at Racebdale for three and a half very happy years. She arrived in a terrible state on "end of life care". It is a testament to the fabulous care provided by all of the fabulous staff that she recovered and had so much extra quality time. Nothing was ever too much trouble, and exemplary
care was delivered with endless care, compassion and humour. I simply can't recommend this wonderful care home enough.
Reply from Ann Farrow, Regional Manager at Ravendale HallDear Deborah, please accept my deepest condolences on the loss of your Aunt and say how proud your comments make me feel as the regional manager.
I know first-hand the hard work and dedication the team strives to achieve for all residents.
I know first-hand the hard work and dedication the team strives to achieve for all residents.
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Review of
Chestnuts Care Centre
from Stephen C (Husband of Resident) published on 31 July 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My wife has dementia, is hard of hearing and has type 2 diabetes, as a consequence, requires assistance with her day-to-day hygiene and health. I moved my wife to this care home after a very bad experience with another care home. I have been observing the way the staff and manager treat my wife, assist
her with her daily needs and keep the residents occupied throughout the day. I have been very impressed with the way she and the other residents are treated.
Reply from Ann Farrow, Regional Manager at Chestnuts Care CentreDear Stephen,
I would like to start by thanking you for your wonderful comments and feedback.
I am delighted that your and your wife's experience of Chestnuts has been positive and that you feel confident in the care and support from the manager and the staff team.
I would like to start by thanking you for your wonderful comments and feedback.
I am delighted that your and your wife's experience of Chestnuts has been positive and that you feel confident in the care and support from the manager and the staff team.
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Awards / Recognitions (2)
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