St Philips Care Group in Shropshire | 2 Care Homes

Review of
Ditton Priors Care Centre
from S F (Daughter of Resident) published on 22 October 2025 Submitted via Postal Card • Report

Overall Experience

When mum came into the home for respite care, she was extremely anxious and reluctant to stay. Gradually, over the last month, she has begun to settle and relax. The staff are really amazing and offer mum their dedicated time, patience, and she benefits from the positive relationships she has formed

with them. The home is always spotlessly clean, and the food is individually prepared according to preference. I would definitely recommend the home to anyone needing residential care.

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Review of
Ditton Priors Care Centre
from S T (Daughter of Resident) published on 26 August 2025 Submitted via Postal Card • Report

Overall Experience

The best! Couldn't wish for anything different at this amazing home.

Reply from Alison Bailey, Registered manager at Ditton Priors Care Centre

Thankyou so much for you comments, I will ensure that this is re-laid to all of the staff, its been lovely getting to know your mom and you guys.

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Review of
Ditton Priors Care Centre
from S F (Daughter of Resident) published on 26 August 2025 Submitted via Postal Card • Report

Overall Experience

My mum has settled into life at Ditton Priors Care Centre so much easier than I ever thought possible. This is due to the lovely kind caring staff. She always looks clean and tidy as does her room. The food always looks and smells great as well. The staff are always quick to relay any changes in Mum's

condition. I couldn't be happier with Mum's care.

Reply from Alison Bailey, Registered manager at Ditton Priors Care Centre

Thankyou so much for your kind words, I will rely this to all of the staff.

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Review of
Ditton Priors Care Centre
from S B (Daughter of Resident) published on 22 July 2025 Submitted via Postal Card • Report

Overall Experience

We were very happy with the wonderful care and attention given to Mum during her 6-week stay at Ditton Priors Care Home. All the staff and management were very kind and attentive and lovely to us as well. The home is extremely clean and well-kept, including the gardens - very nice indeed. Thank you

so much everyone, greatly appreciated.

Reply from Alison Bailey, Registered manager at Ditton Priors Care Centre

Thankyou for your kind comments, it was a pleasure to have your mom here, we really miss her.

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Review of
Ditton Priors Care Centre
from V T (Sister of Resident) published on 15 May 2025 Submitted via Postal Card • Report

Overall Experience

I was with party of three - the other two being my younger sister and husband. We had travelled up from East and West Sussex to see our elder sister.The staff were very helpful in arranging a time and a date for this. Our visit was on a very warm day but the care centre was cool and airy. My elder sister

(resident) was in bed as her health is not good (she will be 90 years old in August) and was in a clean and well appointed and decorated room with her possessions displayed tactfully and in sight - items of pottery, several photographs, soft toys and other pictures. We stayed for about an hour and a quarter talking to her and occasionally holding her hand. We were treated to refreshments and friendly staff. It was a very good experience which befitted all of us.

Reply from Alison Bailey, Registered manager at Ditton Priors Care Centre

Thank you so much for this, it was really lovely to see you all again, you are welcome any time.

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Review of
Tunstall Hall Care Centre
from John H (Husband of Resident) published on 11 April 2025 Submitted via Postal Card • Report

Overall Experience

My ticked items below says it all.

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Review of
Tunstall Hall Care Centre
from T H (Daughter of Resident) published on 4 April 2025 Submitted via Postal Card • Report

Overall Experience

Lovely home, very clean and all residents look respectful and are happy. My mum loved it here. Great management team, but a fantastic care home. Lovely home.

Reply from Lesley Smith, Home Manager at Tunstall Hall Care Centre

Thank you so much for your lovely words, my staff team work hard to provide amazing care and offer the full package to ensure that our residents are happy and healthy and enjoy their time at Tunstall…read more

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Review of
Tunstall Hall Care Centre
from L B (Daughter of Resident) published on 3 April 2025 Submitted via Postal Card • Report

Overall Experience

Tunstall Hall is a lovely home it is well lead, my mum was here for a while. Staff went above and beyond very friendly very clean no odors.

Reply from Lesley Smith, Home Manager at Tunstall Hall Care Centre

Thank you for your kind words, we always try our very best

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Review of
Tunstall Hall Care Centre
from Richard P (Son-in-law of Resident) published on 10 December 2024 Submitted via Postal Card • Report

Overall Experience

When you enter Tunstall Hall you notice immediately the calm atmosphere and lack of smell of urine which often hits you when entering a home. It is a happy, caring environment with amazing staff who know how to handle difficult residents in a calm and gentle way. There is always humour and a peaceful

feeling, no matter what the staff have to deal with. There are plenty of activities and food standards are excellent.

Reply from Lesley Smith, Home Manager at Tunstall Hall Care Centre

Thank you for your feedback and your kind words and appreciation. I will share this with the team and thank you again.

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Review of
Ditton Priors Care Centre
from Karen H (Daughter of Resident) published on 10 December 2024 Submitted via Website • Report

Overall Experience

What makes this home special are the dedicated people who work here. They are fantastic, I can't praise them highly enough. This is my dad's home and this team of people have become part of our family. It's not only the carers it's also the housekeeping, catering and maintenance staff that make this

home what it is, a safe and welcoming place to be.

Reply from Alison Bailey, Registered manager at Ditton Priors Care Centre

Thankyou so much for your comments, sorry for late reply.

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Review of
Tunstall Hall Care Centre
from Rosie P (Daughter of Resident) published on 9 December 2024 Submitted via Postal Card • Report

Overall Experience

Mum has been at Tunstall since January 2022 and I and the family are so grateful for the love and care given not only to Mum but all the residents. In particular the deputy manager is amazing and outstanding with the residents as we have witnessed on many occasions. She is so dedicated and brings fun

and laughter to the home even when in a difficult situation. We couldn't wish for a better place for Mum to be in. Thank you to everyone at Tunstall Hall for keeping Mum in a safe, clean and happy environment.

Reply from Lesley Smith, Home Manager at Tunstall Hall Care Centre

Thank you for your lovely words and yes, I will pass your wonderful words onto my Deputy Manager and all of the team.

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Review of
Tunstall Hall Care Centre
from Jenny W (Daughter of Resident) published on 3 December 2024 Submitted via Postal Card • Report

Overall Experience

All staff are doing a fantastic job for all clients at the home - excellent standard. Tunstall Hall Care Centre is a welcoming home, with smiling faces opening the doors. All staff appear happy at work and always have time to answer any questions or help if needed. The assessment of care packages are

excellent and the senior staff/managers ensure relatives are included and informed of the management of care and of any changes. Rooms are kept clean, neat and tidy. Ensuite is invaluable. All diets are catered for - all staff are very knowledgable i.e. diets. Activites are very good - and reflect important diary dates. Safety and security taken seriously. Medical care excellent - doctors as required. Excellent value for money.

Reply from Lesley Smith, Home Manager at Tunstall Hall Care Centre

Thank you for your amazing words and we are so pleased that you are happy with everything at Tunstall Hall. We all try very hard to make this Home the best it can possibly be. Thank you.

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Review of
Ditton Priors Care Centre
from M F (Stepson of Resident) published on 6 November 2024 Submitted via Postal Card • Report

Overall Experience

Premises are located in countryside enviroment with secure and adequate parking. Visiting no need for an appointment but avoid meal times. Communication is excellent in even of any incident.

Reply from Alison Bailey, Registered manager at Ditton Priors Care Centre

Thankyou for your review of our home, its very kind of you.

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Review of
Tunstall Hall Care Centre
from J A (Husband of Resident) published on 6 November 2024 Submitted via Postal Card • Report

Overall Experience

Firstly Tunstall Hall Care Centre is a natural stately home which lends itself to rooms with plenty of space so residents and relatives can interact in private if need be.
The staff compliment this setting with a smile and caring attitude. Excellent throughout. Highly recommended.

Reply from Lesley Smith, Home Manager at Tunstall Hall Care Centre

Thank you for your kind words and we love the Hall and try very hard to make it a homely and welcoming place with the decoration of the Home and the atmosphere that we all encourage and work hard to…read more

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Review of
Tunstall Hall Care Centre
from Doreen C (Friend of Resident) published on 4 November 2024 Submitted via Postal Card • Report

Overall Experience

Very friendly staff. Nice atmosphere. My friend thinks that all the staff are marvellous.

Reply from Lesley Smith, Home Manager at Tunstall Hall Care Centre

Thank you for taking the time to provide feedback and I am pleased that your friend is enjoying her time with us.

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Review of
Ditton Priors Care Centre
from J D (Daughter of Resident) published on 1 November 2024 Submitted via Postal Card • Report

Overall Experience

My mom went into this care home in July. In the first few weeks, she kept wanting to come home with me when I visited her, but the staff were really good with her and eventually she settled in. She has a lovely room with views over the fields. The staff are very nice and always keep me updated on anything

that concerns my mom. Another thing I'm impressed with is the home is always very clean and tidy.

Reply from Alison Baylis, Registered manager at Ditton Priors Care Centre

Thank you for your kind words, it is a pleasure to have your mom with us.

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Review of
Tunstall Hall Care Centre
from Yvonne R (Daughter of Resident) published on 1 November 2024 Submitted via Website • Report

Overall Experience

My mum came to Tunstall Hall in November 2023. It took her a while to settle but I could not have asked for nicer staff to take care of her. All the staff are friendly and caring and work hard. The hall gets decorated when there are special occasions like Easter, Halloween, Christmas etc, they have

birthday parties for the residents and bake them a birthday cake which is a lovely gesture. The food is of a very good standard the meals always look very appetizing. The Hall is always kept clean and tidy and so is my mum. It was a really hard decision putting my mum in a care home, I wanted Mum to go somewhere homely and Tunstall Hall has been the perfect choice. Thank you to all the staff for taking such good care of my mum and putting my mind at rest that she is looked after so well. I would definitely recommend this care home.

Reply from Lesley Smith, Home Manager at Tunstall Hall Care Centre

Thank you for this lovely feedback. We try to be as inclusive as possible and make every day special for our residents and our activities ladies are responsible for all of the beautiful decorations on…read more

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Review of
Tunstall Hall Care Centre
from Christina E (Daughter of Resident) published on 28 October 2024 Submitted via Website • Report

Overall Experience

My father came into Tunstall Care home in early April. The staff and management are all very friendly and do an absolutely fantastic job. His needs are met with great respect, I would not hesitate to recommend this care home. He does most activities and participates in things that he likes to do. He

has a very good appetite and simply loves his food. His hygiene is excellent. Always looks clean and shaved. The home is very clean and his room is lovely and comfortable. A fantastic care home. And I have no issues at all.

Reply from Lesley Smith, Home Manager at Tunstall Hall Care Centre

Thank you so much for your lovely words and we are so pleased with your father's progress and appreciate your continued support so much.

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Review of
Tunstall Hall Care Centre
from R J (Daughter-in-law of Resident) published on 24 October 2024 Submitted via Postal Card • Report

Overall Experience

The staff are very attentive, caring and professional. My mother-in-law can be difficult yet they are patient and always the same. The place is very clean, no untidy

Reply from Lesley Smith, Home Manager at Tunstall Hall Care Centre

Thank you for your lovely words and the staff always appreciate positive feedback, as they all work very hard to care for all of our residents at the Hall.

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Review of
Tunstall Hall Care Centre
from M J (Son of Resident) published on 24 October 2024 Submitted via Postal Card • Report

Overall Experience

Very friendly, caring staff. Always prepared to talk about and keep updated with mother. All staff members are familiar with all residents so there are no concerns with welfare. Tunstall Hall is always very clean and has a friendly welcoming appeal.

Reply from Lesley Smith, Home Manager at Tunstall Hall Care Centre

The staff team always try to support families and loved ones, as much as the residents in their care so your kind words are appreciated. Thank you so much.

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Care Homes Owned by St Philips Care Group in Shropshire

St Philips Care Group Locations in Shropshire (2)

St Philips Care Group Reviews in Shropshire (79)

Ditton Priors Care Centre

Ditton Priors Care Centre

Ditton Priors Care Centre

Ditton Priors Care Centre

Ditton Priors Care Centre

Tunstall Hall Care Centre

Tunstall Hall Care Centre

Tunstall Hall Care Centre

Tunstall Hall Care Centre

Ditton Priors Care Centre

Tunstall Hall Care Centre

Tunstall Hall Care Centre

Ditton Priors Care Centre

Tunstall Hall Care Centre

Tunstall Hall Care Centre

Ditton Priors Care Centre

Tunstall Hall Care Centre

Tunstall Hall Care Centre

Tunstall Hall Care Centre

Tunstall Hall Care Centre

Awards / Recognitions (2)

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