Care Homes Owned by St Philips Care Group in Derbyshire

My mum was given all the care she needed, full of compassion and empathy in the latter time in her long life. Anything I requested to make her life easier was acted on. Many thanks to all the staff.

My partner came to Pavilion Care Centre 7 weeks ago, for respite care. The staff here are thoughtful, considerate and respectful, as well as providing tremendous care to my partner. Thank you to all at Pavilion.

I have been in Pavilion for 7 weeks on respite care. I have been satisfied with the care provided. The care staff are brilliant.

The food is good quality, mum appreciates this.

I would highly recommend the Pavilion care home and all her amazing staff. I'd like to thank you for making my mother's last days so peaceful for her and us.

Mum has been here since July 2024. She was made to feel welcome straight away. She is well cared for, safe and warm. Medical issues are dealt with immediately. She loves the meals and looks so much healthier now.

My mum has been in the Pavilion Care Centre in Buxton since May 2024. The staff have all been supportive in their efforts in looking after her. She is always clean and the food is good. Her dementia is such that she doesn't know where she is or how to get out of a room even. But the staff have been wonderful. Well done Pavilion Care Centre.

The staff are absolutely excellent, caring, kind and respectful of the dignity of the residents. The management is brilliant at keeping everyone informed and dealing with medical needs as they arise. The residents have regular entertainment sessions, and it is wonderful to see them remembering and becoming animated and engaged. I have been absolutely thrilled with how well my mum has settled in; it really does feel like a family home, and as a visitor, I always feel welcomed as part of the family.

My mother chose this care home for my stepfather, which is why I chose it for her when the time came. The main and lasting experience I have of this care home is the excellent communication I receive from the staff. Thank you all for keeping me as well informed as I would expect and more about my mother's care. If I had to make any recommendations, it would be to be a little more vigilant about security. Every time I visit I am always made to feel welcome and included.

I found the staff very friendly and helpful, and treated me very well.

My mother is well cared for and is always clean and dressed nicely. She enjoys her meals and appreciates the fresh fruit provided. I'm really impressed with how quickly any medical conditions are dealt with and how the family are kept informed. The staff are friendly and as a visitor, I always feel welcome. Mum takes part in the activities and special enlarged bingo cards have been provided as she is unable to see very well which she is very pleased with!

All the 18months that my mum has been in the Pavilion I have had no problems. Mum has always received the care she needed, always happy and content. Her appearance clean and tidy. Her room is always clean. All staff are caring and thoughtful. Excellent all round. Thank you.

Information on patients condition related to next of kin (when necessary).

The care home always appears clean, tidy and well managed. All the staff are very courteous to my wife and I when we visit. They are respectful and considerate of my father's needs and work in a professional manner. My dad has been at the home now for almost twelve months and he always seems to be happy and content. On the experience I have witnessed so far, I can strongly recommend the Pavilion Care Centre.

Mother resident for over two years - she is very comfortable and well cared for.

My uncle is extremely well cared for, he is very happy at The Pavilion Care Home. He has been a resident for five years. He now sees the home and staff there as part of his family. He is loved by all in a very caring and pleasant environment. The home is perfectly situated for outings to the Opera House and Pavilion Gardens which he enjoys. We are very grateful and would highly recommend.

My mother has been at Pavilion Care Centre for nearly four years. In that time, the staff have been excellent in all ways from checking on her needs to just talking to her. The home is always warm and the food is good. If there are any issues with mum, they keep me informed. I could not ask for any more. Mum is also happy there referring it as "my home".