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Care Homes Owned by St Philips Care Group in Durham

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9.2 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by St Philips Care Group in Durham

Only the locations & reviews in Durham for St Philips Care Group are showing below.

View the details of all 33 locations (with 924 reviews) owned by St Philips Care Group

St Philips Care Group Locations in Durham (2)

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2 Care Homes owned by St Philips Care Group in Durham
Bowburn Care Centre

Durham Road, Bowburn, Durham DH6 5AT 

9.8 64 reviews
"I can not recommend or praise this care home highly enough. I know my mam is looked after to the highest standards & she feels safe &…"   Read all 64 reviews
Location Type Care Home

Bowburn Care Home, formally Morgan House in the former Northumbrian mining village of Bowburn, is a new purpose-built care home for older people. There are easy road links to nearby Durham city centre. The care home, which specialises in residential… Read more about Bowburn Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • 80 Rooms
  • from £1,040 / week
Chilton Care Centre

Durham Road, Chilton, Ferryhill DL17 0EX 

9.8 77 reviews
"My dad been in Chilton Care Centre a year come Jan. He absolutely loves it. The staff are very friendly and caring, always make you feel…"   Read all 77 reviews
Location Type Care Home

Chilton Care Centre is in the former mining village of Chilton and the Mainsforth Collieries. The purpose-built care centre specialises in residential and dementia care for older people. There are 22 bedrooms upstairs and 18 bedrooms downstairs,… Read more about Chilton Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 40 Rooms

St Philips Care Group Reviews in Durham (141)

9.2

St Philips Care Group has a Group Review Score of 9.2 (9.157) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to St Philips Care Group must have a Review Score.

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Review of

Bowburn Care Centre

from Roberta H (Wife of Resident) published on 4 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Truthfully it is nice, everyone is well looked after, if anyone asks I would recommend this care home. My husband is well looked after and patience is amazing.
Reply from Pauline Melville, Home Manager at Bowburn Care Centre
Thankyou for the lovely review staff work very hard to ensure all resident and family are happy and well supported
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Review of

Bowburn Care Centre

from Kirsty B (Daughter of Resident) published on 4 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can not recommend or praise this care home highly enough. I know my mam is looked after to the highest standards & she feels safe & respected. It is like having another family, everyone from the top down is amazing & most definitely in the right job. Which gives us peace of mind.
Reply from Pauline Melville, Home Manager at Bowburn Care Centre
thank you for your feed back and we are proud of bowburn and what we done in the home all staff work hard to achieve the home from home feeling at we are give
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Review of

Bowburn Care Centre

from Marion A (Daughter of Resident) published on 4 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would highly recommend Bowburn Care Home. The staff are very caring and cannot do enough. Nothing is too much trouble to them.
Reply from Pauline Melville, Home Manager at Bowburn Care Centre
Thank you for your lovely comments, our staff work hard to ensure that every one feels like it's home from home and l am proud to be part of team Bowburn and the work that staff carry out here to meet…read more
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Review of

Bowburn Care Centre

from Thomas M (Husband of Resident) published on 4 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think the home and care provided for my wife is great. The staff are cheerful and more than helpful and are very good at responding to any questions I have.
I would have no hesitation recommending this home to other potential clients
Reply from Pauline Melville, Home Manager at Bowburn Care Centre
Thank you for your lovely comments, our staff work hard to ensure that every one feels like it's home from home and l am proud to be part of team Bowburn and the work that staff carry out here to meet…read more
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Review of

Bowburn Care Centre

from A G (Daughter of Resident) published on 4 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mam has only been a resident here for a short while, but the care and support she recieves from the staff is second to none. Staff go above and beyond for there residents. Mam loves the variety of activitie available. Would recommend to anyone looking for care.
Reply from Pauline Melville, Home Manager at Bowburn Care Centre
Thank you for your lovely comments, our staff work hard to ensure that every one feels like it's home from home and l am proud to be part of team Bowburn and the work that staff carry out here to meet…read more
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Review of

Chilton Care Centre

from Marie C (Daughter of Resident) published on 20 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad been in Chilton Care Centre a year come Jan. He absolutely loves it. The staff are very friendly and caring, always make you feel very welcome.
Reply from Maxine Smith, Manager at Chilton Care Centre
thankyou for your kind review i will pass on to the staff
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Review of

Chilton Care Centre

from S K (Daughter of Resident) published on 17 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you to all staff for the fabulous care given to Mam. She is looked after very well. All staff are exceptional. Thank you.
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Review of

Bowburn Care Centre

from B W (Ex Family Member) published on 2 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home is beautiful. The residents are amazingly looked after, they get looked after better than I do honestly. The food is great! The activites are incredible especially making them smile and so happy. Thank you to everyone days and night carers, chefs, cleaners absolutely everyone!!
Reply from Pauline Melville, Home Manager at Bowburn Care Centre
Thank you so much for the comments my team work very hard to ensure we give the best we can at all time.
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Review of

Bowburn Care Centre

from Samantha C (Daughter-in-law of Resident) published on 20 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff really care about the residents in this home, going above and beyond at times and everyone is treated with love and respect. They are well looked after and engage in many different daily activities and day trips. Gardening, baking, bingo, quizzes, dancing, singing, reading, children and
animals visiting, to name a few. They even have a hairdresser and are treated to beauty treatments. It is clean with no foul odour that some other homes have. The families of residents are kept up to date with any needs or requirements and can visit any time or take residents out. It's nice they use social media to show them enjoying their activities.
Sometimes the staff can be a little stretched, meaning some things with hygeine, clothing ect can go unnoticed and buzzers are sounding a while before being answered. Despite that the residents are happy, well fed, bathed regular and treated as individuals. I wouldn't hesitate to place another family member in there if needed.
Reply from Pauline Melville, Home Manager at Bowburn Care Centre
Samantha it has given us a lot of pleasure looking after your loved one from first ever meeting them as a respite then to have the pleasure of looking after them full time. You are right in staff they…read more
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Review of

Chilton Care Centre

from Paul W (Son of Resident) published on 15 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam is very happy at Chilton care home. She has told me that she is very pleased with the staff, her room, the food & care. I've not seen her this happy in a while.
Reply from Maxine Smith, Manager at Chilton Care Centre
thankyou for your kind review i will be sure to let the staff no
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Review of

Chilton Care Centre

from Jeanette B (Daughter-in-law of Resident) published on 14 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Over the moon with staff, management, facilities. Mother in law has settled very quickly and has actually made friends in the first couple of days making her not feel at all lonely Her appetite has improved too which is great news to us all, she looks forward to meal times now. Knowing she is not alone
at night is a huge relief. Thank you to all involved.
Reply from Maxine Smith, Manager at Chilton Care Centre
thankyou very much for your kind review i will be sure to pass on your thanks
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Review of

Chilton Care Centre

from A G (Daughter of Resident) published on 11 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly, very approachable, kind, caring from manager to all staff.
Reply from Maxine Smith, Manager at Chilton Care Centre
Thankyou for your review i will be sure to pass on to the staff
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Review of

Chilton Care Centre

from D G (Son-in-law of Resident) published on 11 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very kind, professional from reception to laundry staff. Can't do enough for residents.
Reply from Maxine Smith, Manager at Chilton Care Centre
Thankyou for your kind review i will pass on to all the staff who will appreciate this
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Review of

Bowburn Care Centre

from C M (Husband of Resident) published on 27 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I wish to say that having experienced 2 previous homes, Bowburn comes top of the list in all aspects of what is required and expected of a care homes suitability. For my wife who is bedbound after suffering a stroke.
Reply from Pauline Melville, Home Manager at Bowburn Care Centre
Thank you, we enjoy your company and its our pleasure to look after you lovely wife.
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Review of

Bowburn Care Centre

from Philip H (Son of Resident) published on 4 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is currently being currently a resident in Bowburn suffering from vascular dementia, from my very first visit the staff have always made me feel at ease and welcomed us and have gone out of their way to make our visits as comfortable as possible. We do not live local to Bowburn and the fact
that you can just turn up anytime of any day has helped planning visits so much easier. i cannot speak highly enough of the staff and the home i really cant, as a family my two brothers and i have said that our mam could not be in a better home.The warmth shown to us by the staff really has touched us and Mam is always happy and you can just see she is well looked after and as happy as she can be which means so much to help what is a difficult situation for us all. I would recommend Bowburn to anybody and in my opinion it is of the highest standard along with the most caring staff.
Reply from Pauline Melville, Home Manager at Bowburn Care Centre
Thank you for your kind words, I will ensure this is passed over to our staff, and your mam is loved and is part of our family as well
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Review of

Chilton Care Centre

from Iain R (Son of Resident) published on 2 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great care to given to our mum. She is very happy in Chilton Care Home has made friends and loves the staff who care for her. She is very settled here she has been in for nearly two years she has the best care in the home.
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Review of

Bowburn Care Centre

from Gillian H (Daughter-in-law of Resident) published on 29 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are so grateful to the team at Bowburn, they really do care.not only for their residents but for the wider family.. kind and compassionate... I truly believe we could not have found a better place for my mother in law to be cared for.
We called in today and she was tucking into a full roast beef
dinner .. all home cooked. Any restraunt pub or cafe would of been proud to serve it.
Reply from Pauline Melville, Home Manager at Bowburn Care Centre
Thank you for your kind words Your mother in law is cared for and loved by us all, and your father in law was too he is missed by us all and so is his cakes You all as a family know what l mean by…read more
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Review of

Bowburn Care Centre

from R B (Daughter of Resident) published on 23 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Father with advanced dementia initially went into Bowburn for respite care. It was a very difficult decision for us to make as a family. We were welcomed to visit at any time to look round before no pre arrangements needed....to see it as it is. It was clear that managers and staff were happy and
it was clear they wanted to give residents the individual care, dignity understand them for who they were. My dad's personal care was always well attended to. He spent time in the communal areas and encouraged to engage in all activities. He was so well supported to eat ...self led as much as possible. Staff were happy quite had been working there for .any years , which says a lot. It was clean , communication was great. I have been so happy with the care that Bowburn gave my dad and would highly recommend it...caring, clean , happy residents and staff.
Reply from Pauline Melville, Home Manager at Bowburn Care Centre
we are proud of what we do and St Philips care home bowburn is what we would like to think of as an extended part of our personal family, and welcome into the home Residents and there family to join…read more
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Review of

Bowburn Care Centre

from Alethea B (Daughter of Resident) published on 23 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family we were invited to visit the care home without an appointment. Their approach was '' take us as you find us' and after being shown around we felt confident that all the staff had each residents unique welfare at the core of their care. After two successful episodes of respite and seeing
dad seemingly unphased by the communal living , when dad' care was no longer tenable at home we were confident we had a great local option. Care is second to none. Every resident is looked after as an individual with dignity and respect. As a family we consistently witnessed kindness, tenderness and patience. Staff had to adapt to the ever changing capabilities and health needs of our lovely dad . They supported Dad through these transitions and also eased us, his family through these new unchartered waters. His end of life care was communicated sensitively and clearly and our whole family felt 'looked after' . The staffs reaction to our loss showed us that they truly cared. Thankyou
Reply from Pauline Melville, Home Manager at Bowburn Care Centre
I am very over whelmed with your kind word for my home and our staff l am proud of the staff in bowburn and thank you for letting us be the home to care for your dad and support his journey, as well…read more
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Review of

Bowburn Care Centre

from Tim B (Son of Resident) published on 22 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you to you all for the care and respect you have shown our dear dad throughout his time with you, and the continuing compassion you have shown our family. You really are a wonderful team.
Reply from Pauline Melville, Home Manager at Bowburn Care Centre
Thank you for the review and your kind words and it was our pleasure to look after your dad
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Awards / Recognitions (2)

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