Care Homes Owned by St Philips Care Group in Durham
9.0
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Durham for St Philips Care Group are showing below.
View the details of all 33 locations (with 947 reviews) owned by St Philips Care Group
St Philips Care Group Locations in Durham (2)
Chilton Care Centre
9.8
80 reviews
Durham Road, Chilton, Ferryhill DL17 0EX
"My wife spent the last four days of her life in this care home. She was treated with dignity and kindness the whole time she was in. The…" Read all 80 reviews
Location Type Care Home
Chilton Care Centre is in the former mining village of Chilton and the Mainsforth Collieries. The purpose-built care centre specialises in residential and dementia care for older people. There are 22 bedrooms upstairs and 18 bedrooms downstairs,… Read more about Chilton Care Centre
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- 40 Rooms
Bowburn Care Centre
9.7
69 reviews
Durham Road, Bowburn, Durham DH6 5AT
"Residents appear clean and well dressed and have their needs well cared for. My father is happy and speak very highly of staff members who…" Read all 69 reviews
Location Type Care Home
Bowburn Care Home, formally Morgan House in the former Northumbrian mining village of Bowburn, is a new purpose-built care home for older people. There are easy road links to nearby Durham city centre. The care home, which specialises in residential… Read more about Bowburn Care Centre
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Younger Adults
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- 80 Rooms
- from £1,236 / week
St Philips Care Group Reviews in Durham (149)
9.0
St Philips Care Group has a Group Review Score of 9.0 (9.036) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to St Philips Care Group must have a Review Score.
Review of
Chilton Care Centre
from D C (Husband of Resident) published on 15 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My wife spent the last four days of her life in this care home. She was treated with dignity and kindness the whole time she was in. The staff also treated myself and any visitors with kindness and understanding, nothing was a problem, they were constantly visiting the room to check on us. Since her
death I have visited the care home on many occasions and have been made very welcome. I would not hesitate to recommend Chilton Care Centre.
Reply from Maxine Smith, Manager at Chilton Care CentreThankyou for a lovely review as always you are welcome anytime
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Review of
Chilton Care Centre
from Graham S (Son of Resident) published on 13 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A well run home with a caring, resident focused ethos. My Mum is ver happy there, she says staff allow choices, do not enforce rigidity or are at all 'pushy'. She says staff are kind, approachable and considerate.
Reply from Maxine Smith, Manager at Chilton Care Centrethankyou for your kind review i will be sure to let staff know
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Review of
Chilton Care Centre
from Dylis W (Niece of Resident) published on 8 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very friendly all staff but especially Donna all residents that we seen were well dressed amd clean rooms clean the best care home we have ever been to. Very well done to all staff. Even the activities are great
Reply from Maxine Smith, Manager at Chilton Care Centrethankyou for your kind review i will inform the staff who will be delighted with your comments
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Review of
Bowburn Care Centre
from C H (Granddaughter of Resident) published on 23 December 2025 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
Need more food options & more 1-2-1 movement sessions
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Review of
Bowburn Care Centre
from Y R (Granddaughter of Resident) published on 22 December 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Staff are always helpful when approached, answering questions to ease any concerns.
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Review of
Bowburn Care Centre
from Charlotte C (Friend of Resident) published on 22 December 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Staff have been very supportive however feel the food could be more varied.
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Review of
Bowburn Care Centre
from Wayne S (Son of Resident) published on 15 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Residents appear clean and well dressed and have their needs well cared for. My father is happy and speak very highly of staff members who take time to have meaningful conversations and lots of positive interactions with him. The staff keep us up to date with information and also about his daily activities.
The manager shows full commitment in her role and goes above beyond to ensure residents are safe, happy and valued.
Reply from Pauline Melville, Home Manager at Bowburn Care CentreThank you for your lovely comments we also do miss your dad and we cant wait for him to visit us all when he is able
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Review of
Bowburn Care Centre
from Honor M (Resident) published on 10 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All the staff are kind, helpful, nothing is too much trouble. They treat you with dignity and respect and have a joke with you. The room is a good size, bright.
Reply from Pauline Melville, Home Manager at Bowburn Care CentreThank you Honor for your lovely comments, I will ensure staff are a ware of these comments
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Review of
Bowburn Care Centre
from Roberta H (Wife of Resident) published on 4 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Truthfully it is nice, everyone is well looked after, if anyone asks I would recommend this care home. My husband is well looked after and patience is amazing.
Reply from Pauline Melville, Home Manager at Bowburn Care CentreThankyou for the lovely review staff work very hard to ensure all resident and family are happy and well supported
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Review of
Bowburn Care Centre
from Kirsty B (Daughter of Resident) published on 4 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I can not recommend or praise this care home highly enough. I know my mam is looked after to the highest standards & she feels safe & respected. It is like having another family, everyone from the top down is amazing & most definitely in the right job. Which gives us peace of mind.
Reply from Pauline Melville, Home Manager at Bowburn Care Centrethank you for your feed back and we are proud of bowburn and what we done in the home all staff work hard to achieve the home from home feeling at we are give
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Review of
Bowburn Care Centre
from Marion A (Daughter of Resident) published on 4 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I would highly recommend Bowburn Care Home. The staff are very caring and cannot do enough. Nothing is too much trouble to them.
Reply from Pauline Melville, Home Manager at Bowburn Care CentreThank you for your lovely comments, our staff work hard to ensure that every one feels like it's home from home and l am proud to be part of team Bowburn and the work that staff carry out here to meet all needs of all residents and family's, as your also part of your extended family
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Review of
Bowburn Care Centre
from Thomas M (Husband of Resident) published on 4 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I think the home and care provided for my wife is great. The staff are cheerful and more than helpful and are very good at responding to any questions I have.
I would have no hesitation recommending this home to other potential clients
I would have no hesitation recommending this home to other potential clients
Reply from Pauline Melville, Home Manager at Bowburn Care CentreThank you for your lovely comments, our staff work hard to ensure that every one feels like it's home from home and l am proud to be part of team Bowburn and the work that staff carry out here to meet all needs of all residents and family's, as your also part of your extended family, And Tom we enjoy all the banter that you bring with you daily.
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Review of
Bowburn Care Centre
from A G (Daughter of Resident) published on 4 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mam has only been a resident here for a short while, but the care and support she recieves from the staff is second to none. Staff go above and beyond for there residents. Mam loves the variety of activitie available. Would recommend to anyone looking for care.
Reply from Pauline Melville, Home Manager at Bowburn Care CentreThank you for your lovely comments, our staff work hard to ensure that every one feels like it's home from home and l am proud to be part of team Bowburn and the work that staff carry out here to meet all needs of all residents and family's, as your also part of your extended family
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Review of
Chilton Care Centre
from Marie C (Daughter of Resident) published on 20 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My dad been in Chilton Care Centre a year come Jan. He absolutely loves it. The staff are very friendly and caring, always make you feel very welcome.
Reply from Maxine Smith, Manager at Chilton Care Centrethankyou for your kind review i will pass on to the staff
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Review of
Chilton Care Centre
from S K (Daughter of Resident) published on 17 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Thank you to all staff for the fabulous care given to Mam. She is looked after very well. All staff are exceptional. Thank you.
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Review of
Bowburn Care Centre
from B W (Ex Family Member) published on 2 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
This care home is beautiful. The residents are amazingly looked after, they get looked after better than I do honestly. The food is great! The activites are incredible especially making them smile and so happy. Thank you to everyone days and night carers, chefs, cleaners absolutely everyone!!
Reply from Pauline Melville, Home Manager at Bowburn Care CentreThank you so much for the comments my team work very hard to ensure we give the best we can at all time.
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Review of
Bowburn Care Centre
from Samantha C (Daughter-in-law of Resident) published on 20 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All the staff really care about the residents in this home, going above and beyond at times and everyone is treated with love and respect. They are well looked after and engage in many different daily activities and day trips. Gardening, baking, bingo, quizzes, dancing, singing, reading, children and
animals visiting, to name a few. They even have a hairdresser and are treated to beauty treatments. It is clean with no foul odour that some other homes have. The families of residents are kept up to date with any needs or requirements and can visit any time or take residents out. It's nice they use social media to show them enjoying their activities.
Sometimes the staff can be a little stretched, meaning some things with hygeine, clothing ect can go unnoticed and buzzers are sounding a while before being answered. Despite that the residents are happy, well fed, bathed regular and treated as individuals. I wouldn't hesitate to place another family member in there if needed.
Sometimes the staff can be a little stretched, meaning some things with hygeine, clothing ect can go unnoticed and buzzers are sounding a while before being answered. Despite that the residents are happy, well fed, bathed regular and treated as individuals. I wouldn't hesitate to place another family member in there if needed.
Reply from Pauline Melville, Home Manager at Bowburn Care CentreSamantha it has given us a lot of pleasure looking after your loved one from first ever meeting them as a respite then to have the pleasure of looking after them full time. You are right in staff they work very hard to ensure all are well looked after and loved as if your loved ones are our own family
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Review of
Chilton Care Centre
from Paul W (Son of Resident) published on 15 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mam is very happy at Chilton care home. She has told me that she is very pleased with the staff, her room, the food & care. I've not seen her this happy in a while.
Reply from Maxine Smith, Manager at Chilton Care Centrethankyou for your kind review i will be sure to let the staff no
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Review of
Chilton Care Centre
from Jeanette B (Daughter-in-law of Resident) published on 14 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Over the moon with staff, management, facilities. Mother in law has settled very quickly and has actually made friends in the first couple of days making her not feel at all lonely Her appetite has improved too which is great news to us all, she looks forward to meal times now. Knowing she is not alone
at night is a huge relief. Thank you to all involved.
Reply from Maxine Smith, Manager at Chilton Care Centrethankyou very much for your kind review i will be sure to pass on your thanks
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Review of
Chilton Care Centre
from A G (Daughter of Resident) published on 11 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very friendly, very approachable, kind, caring from manager to all staff.
Reply from Maxine Smith, Manager at Chilton Care CentreThankyou for your review i will be sure to pass on to the staff
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Awards / Recognitions (2)
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