Care Homes Owned by St Philips Care Group in Dumfries & Galloway
9.2
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Dumfries & Galloway for St Philips Care Group are showing below.
View the details of all 33 locations (with 913 reviews) owned by St Philips Care Group
St Philips Care Group Locations in Dumfries & Galloway (2)
Belmont House
9.5
22 reviews
Fairhurst Road, Stranraer DG9 7QL
"As our mum's dementia progressed and her mobility deteriorated, we decided to accept a place at Belmont House Care Home. The team of carers…" Read all 22 reviews
Location Type Care Home
Belmont in Stranraer is a purpose-built residential care home which specialises in caring for older people with dementia. The care home is found in the south west of the town at the head of Loch Ryan. It has 27 single bedrooms, 15 with en-suite… Read more about Belmont House
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 29 Rooms
- from £1,080 / week
Alma McFadyen House
9.1
33 reviews
Mill Street, Dalbeattie DG5 4HE
"My mum has been in Alma McFadyen House for almost two years. She has received the highest quality of care and attention. The staff are…" Read all 33 reviews
Location Type Care Home
Alma McFayden House is a high-quality residential home for older people in Dalbeattie which is based in the heart of the town centre. It has excellent links with local transport routes and amenities and has a long history of providing care to older people… Read more about Alma McFadyen House
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- Acquired Brain Injury
- 24 Rooms
- from £1,080 / week
St Philips Care Group Reviews in Dumfries & Galloway (55)
9.2
St Philips Care Group has a Group Review Score of 9.2 (9.158) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to St Philips Care Group must have a Review Score.
Review of
Belmont House
from C B (Relative of Resident) published on 16 April 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Visiting our relative today we met lots of members of the team who were very friendly and caring, and who clearly know our relative well. She was very complimentary about the cleanliness of the home and the food, and it was lovely to hear that she had been taken out recently to the shops, which meant
a lot to her. Our relative is struggling to adapt to the loss of her independence, but we feel she is safe and well looked after at Belmont House. I have marked satisfactory for cleanliness as her bathroom smelled quite strongly of urine on our visit today.
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Review of
Alma McFadyen House
from S R (Daughter of Resident) published on 19 January 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum has been in Alma McFadyen House for almost two years. She has received the highest quality of care and attention.
The staff are always around to answer any questions. They also keep me well informed if anything happens with my mum and I am not there.
All the staff are respectful to the residents.
The staff are always around to answer any questions. They also keep me well informed if anything happens with my mum and I am not there.
All the staff are respectful to the residents.
The lady does a wonderful job of keeping the residents occupied and interactive as much as they can. They have many groups who come into the home to entertain the residents. She also keeps the home themed to what time of the year it is.
This year the Christmas decorations were outstanding. Beautiful for the residents. The maintenance person makes sure that the grounds around the home are welcoming and not neglected. He keeps the garden at the back of Alma a wonderful space to sit when the weather allows.
The home is clean and tidy to a very high standard. My mother's room is always clean and tidy.
As a family, we are very happy with Alma McFadyen House.
This year the Christmas decorations were outstanding. Beautiful for the residents. The maintenance person makes sure that the grounds around the home are welcoming and not neglected. He keeps the garden at the back of Alma a wonderful space to sit when the weather allows.
The home is clean and tidy to a very high standard. My mother's room is always clean and tidy.
As a family, we are very happy with Alma McFadyen House.
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Review of
Alma McFadyen House
from Jill W (Daughter of Resident) published on 7 January 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum is so well cared for. At the moment the care home is so Christmassy and warm and welcoming. It's so friendly and Mum (who has advanced dementia) is telling us how happy she is here. We can visit anytime we want. They are so welcoming to us and know Mum's needs each day. Although Mum doesn't leave
the care home now, she is well-stimulated with all the activities and interaction with all the people around her and is left to sleep when she wants to or needs to. I'm so happy she is here at Alma KcFadyen House. It's the best.
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Review of
Alma McFadyen House
from Louise K (Daughter of Resident) published on 6 January 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
As a family, we are delighted with the care and attention our mother receives at Alma McFadyen House. The staff are all very lovely and nothing is ever too much trouble. Alma House has a great feel to it and is very welcoming. Mum's room is kept clean and tidy and she is able to have her own things
which makes her feel at home.
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Review of
Alma McFadyen House
from Bernard W (Resident) published on 9 December 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Alma McFadyen Care Home is an excellent home. Cleanliness, staff, environment, food and activities are great. Couldn't recommend the home enough. Enjoy going about my day knowing I am safe and well looked after.
Reply from Leanna Mitchell, Manager at Alma McFadyen House
Many thanks for your kind review. It's good to know you feel safe and well looked after.
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Review of
Belmont House
from Elaine R (Daughter of Resident) published on 26 June 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
As our mum's dementia progressed and her mobility deteriorated, we decided to accept a place at Belmont House Care Home. The team of carers are friendly and kind and the environment homely. Her room is cosy with a view over the garden. The common room has large windows which let in a lot of light and
it is surrounded by trees. Meals look delicious and the residents eat together in a small dining room with colourful pictures on the walls. The weekday afternoon activities are great, very varied, from music to arts and crafts or outings and the activities manager posts videos and photos regularly on social media.
Reply from Anita Smith, Home Manager at Belmont House
Thank you for your lovely comments, I will pass them on to the staff and activities manager.
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Review of
Belmont House
from J W (Daughter-in-law of Resident) published on 18 June 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I visit a service user with his wife and have always found they have been welcoming, friendly, clean and lovely.
The service user is well cared for medically, physically and his mental health needs met.
Very pleased with his care and do not worry about him at all.
Good communication to his wife at
The service user is well cared for medically, physically and his mental health needs met.
Very pleased with his care and do not worry about him at all.
Good communication to his wife at
all times too.
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Review of
Belmont House
from S M (Daughter of Resident) published on 7 May 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Great care home, takes good care of the residents and specialises in dementia care. Food is cooked on premises and is always tasty and appetising.
Reply from Anita Smith, Home Manager at Belmont House
Thank you for your lovely comments, I will pass them on to the team.
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Review of
Belmont House
from Kirsty D (Granddaughter of Resident) published on 7 May 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellent care given. Entertainment and activities are fantastic.
Reply from Anita Smith, Home Manager at Belmont House
Thank you for your lovely comments, I will pass them on to the team.
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Review of
Belmont House
from Rebecca J (Granddaughter of Resident) published on 7 May 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Always been pleasant. Staff are helpful and friendly.
Reply from Anita Smith, Home Manager at Belmont House
Thank you for your lovely comments, I will pass them on to the team.
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Review of
Belmont House
from Alexa S (Wife of Resident) published on 7 May 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My husband has been in Belmont House for five years now and I am very happy with his care. The staff and the manager are all very good with him. I could not ask for any better care.
Reply from Anita Smith, Home Manager at Belmont House
Thank you for your lovely comments, I will pass on to the team.
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Review of
Belmont House
from Nicola J (Wife of Resident) published on 12 April 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My husband is well cared for, enjoys the food, and is stimulated by the cheerful, kind staff, and the regular activities available.
Reply from Anita Smith, Home Manager at Belmont House
Thank you for your comments I will pass them onto the team
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Review of
Belmont House
from Neil G (Partner of Resident) published on 9 April 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care home is very professional and excellent care given, very friendly staff. Overall, great care home.
Reply from Anita Smith, Home Manager at Belmont House
Thank you for your lovely comments, I will pass them on to the staff.
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Review of
Belmont House
from M D (Daughter of Resident) published on 20 July 2023 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I have found the staff at Belmont very helpful, supportive and understanding. There has never been a time when I haven't found the staff to talk to or help with my parents. This care home is very much user-led and takes on board any comments and ideas given. Very happy with the whole setup.
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Review of
Alma McFadyen House
from N B (Son of Resident) published on 12 July 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Friendly staff that are always around when needed. Clean home in all areas, public rooms and bedrooms. Lots of entertainment for the residents. Lots of drinks and snacks available. Staff aware of needs of residents
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Review of
Belmont House
from Anne D (Wife of Resident) published on 11 May 2023 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
Staff helpful and pleasant.
Reply from Anita Smith, Home Manager at Belmont House
Thank you for your kind comments, I will pass these on to the team.
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Review of
Alma McFadyen House
from A P (Son-in-law of Resident) published on 21 March 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am so happy that my mother in law came to live at Alma McFadyen House. We were all very concerned as to how she would settle in moving to a town as she has lived beside the sea most of her life. The friendliness of the staff and the general ethos of the care home had her settling in within days. I
feel that she sees this as her home. I would recommend this home to anyone.
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Review of
Alma McFadyen House
from H G (Daughter of Resident) published on 28 February 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have found the staff to be helpful, polite, courteous and considerate. They know Mum well and understand her situation, likes and dislikes. They are always cheerful and positive and appreciate the different activities and events, and they work hard to include her. I know they listen to Mum and respect
her wishes. I always feel fully informed and enjoy seeing Mum on their Facebook page.
Reply from Leanna Mitchell, Manager at Alma McFadyen House
Thank you so much; your review means a lot to all staff at Alma House. It is a pleasure caring for your mother.
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Review of
Alma McFadyen House
from J B (Son of Resident) published on 22 February 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The home provides the care needs of my parent extremely well. Staff are friendly and helpful. I can discuss care needs, concerns and overall well-being openly with staff and the manager. I am kept informed. The accommodation is kept clean, tidy and warm. WiFi access could be extended to cover the whole
building.
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Review of
Alma McFadyen House
from C W (Daughter of Resident) published on 21 February 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Visit approximately once a month, staff always pleasant and helpful. Mum content and well looked after. Staff put a great deal of thought into activities/decor for the home to give a homely atmosphere. Go out of their way to help with enquiries and concerns. Well informed.
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Awards / Recognitions (2)
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