St Philips Care Group in Lincolnshire | 6 Care Homes

Review of
Canwick Court Care Centre
from Kathryn T (Niece of Resident) published on 5 December 2025 Submitted via Website • Report

Overall Experience

The staff are very helpful and friendly. They appear to be taking excellent care of my uncle. There were lovely Xmas decks in the lounge and it was warm. The activities keep people cheerful. Good standard of cleanliness.

Reply from Joanne Marshall, Manager at Canwick Court Care Centre

Thank you very much for your positive feedback, I will share it will the staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Canwick Court Care Centre
from Bevley S (Brother of Resident) published on 3 November 2025 Submitted via Postal Card • Report

Overall Experience

I came to see my sister and was amazed at the change in her. Hair done, nails smart and so happy and smiling. The home and staff are fantastic. I really can't believe in the change in my sister. The home is tidy, clean and staff so great, nothing is too much trouble.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Welbourn Manor Care Centre
from Mary P (Daughter of Resident) published on 17 September 2025 Submitted via Postal Card • Report

Overall Experience

My mother is currently receiving respite care at Welbourn Manor after a difficult few months. The care she has received has been very good. She has been treated with such kindness, compassion, dignity and respect. And she has blossomed in this environment. Communicate and support and encouragement from

all the staff has been very good, the room is comfortable, the food is good- we are very happy with the care at Welbourn Manor.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Canwick Court Care Centre
from Brigette K (Daughter of Resident) published on 1 July 2025 Submitted via Website • Report

Overall Experience

My mum moved to Canwick Court in May. It is very friendly, the staff are very helpful especially one in particular. The food is wonderful and they are very patient with mum who does get confused. Her room is lovely and big and she has her own curtains up which makes her feel at home.

Reply from Joanne Marshall, Manager at Canwick Court Care Centre

Thank you for the positive feedback, I will share it with the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Cathedral Care Centre
from S M (Daughter of Resident) published on 30 April 2025 Submitted via Website • Report

Overall Experience

During mum's stay at this home she enjoyed taking part in a range of activities, was encouraged to make new friends and received very good personal care. I respected the kindness demonstrated by various staff members throughout the last few months however the one to one care, overwhelming compassion

and gentle approach shown to mum and my family during mum's final week was outstanding. There were several individuals who went over and above their job description, showing such sensitivity to ensure that mum maintained her dignity right to the end. Thank you!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
The Grove Care Centre
from Samantha T (Daughter of Resident) published on 24 March 2025 Submitted via Website • Report

Overall Experience

The Grove in Skellingthorpe sets the standard for care. Dad has been resident here for the past 6 and a half years. The staff at The Grove go over and beyond what is required to ensure he is happy and well cared for. The Grove is exceedingly well managed. Each resident is treated as an individual with

dignity and respect. This home is truly outstanding!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Ridgeway House
from Claire H (Granddaughter of Resident) published on 18 March 2025 Submitted via Website • Report

Overall Experience

Everyone involved in my grandmother's care was absolutely wonderful - she couldn't have been in any better hands. The staff are endlessly patient and put so much time into making her experience (and ours!) enjoyable. I am so grateful for the care and attention they put in, from putting her paintings

up on the wall to getting her favourite yoghurts - you can tell how much they care about the residents just from being there. Eternally thankful for everyone there.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Roxholm Hall Care Centre
from Lindsey T (Daughter of Resident) published on 17 March 2025 Submitted via Website • Report

Overall Experience

Both my in-laws are now residing at Roxholm Hall on a permanent basis.
The management and staff have gone out of their way to make this huge transition in their lives as positive as possible.
They have had a phone line installed in one of their rooms which has led to increased independence.
The staff

always ring us if there is the slightest issue which is very reassuring.

Reply from Michael Baty, Regional Manager at Roxholm Hall Care Centre

Thank you for your lovely review, Its a great pleasure looking after you in laws. Im sure they will continue to have a great experience with us and we look forward to sharing special memories with…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Ridgeway House
from P L (Daughter of Resident) published on 11 March 2025 Submitted via Website • Report

Overall Experience

My Mother moved into Ridgeway a couple of years ago, a confused old lady. She was unable to stay in her own home any more. She had everything she needed at Ridgeway, a clean warm room, personal care, good food, and a cup of tea at whatever time she wanted. She was much happier.
I'd never seen her wear

nail varnish until she moved to Ridgeway. They brought out a talent for painting that we didn't know she had.
Thank you for making her last days comfortable and very peaceful. You were all so kind.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Ridgeway House
from Susan G (Daughter of Resident) published on 11 March 2025 Submitted via Website • Report

Overall Experience

My mother moved into the Ridgeway in May 2023 and lived there until she passed away in February 2025. During her time living in the home we were extremely impressed by the kindness and compassion shown constantly by the staff. In her final few days the care shown by the staff to all the family was truly

wonderful and we will always be grateful for that.
Many thanks to all.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Cathedral Care Centre
from P L (Daughter of Resident) published on 19 February 2025 Submitted via Website • Report

Overall Experience

We had to place my mum in care last June - having experienced a dreadful care home in the past for my father, I was dreading it. However Cathedral Care Centre is not like any care home I've ever come across. Firstly mum's room is beautiful and large with a lovely big window - comfy armchair and TV provided.

The meals are amazing plus all the daily treats that come around. The activities have been carefully selected taking in account each residents hobbies and interests. My mum is crazy about Elvis - so they regularly have an Elvis impersonator come in and put on a show - to see my mum dancing and singing along is so heartwarming. Mum has her hair and nails done regularly- she is always clean and fresh and wearing all her own clothes (that wasn't the case where my dad was). The staff are so warm and friendly and nothing is too much to ask. Living in New Zealand, I get to see lots of posts on social media - my friend regularly visits mum and says she could move in herself!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Cathedral Care Centre
from S L (Son of Resident) published on 14 February 2025 Submitted via Website • Report

Overall Experience

Can't fault Cathedral Care Centre. My mum's quality of life has improved immeasurably since she moved there. The staff are all wonderful and can't do enough. Having experienced other Lincoln care homes with my dad, Cathedral is leaps and bounds superior.
Thank you to all the amazing staff that help

her have a safe and as normal a life as possible and enable her to retain her dignity. She's always clean, nicely dressed and other than the confusion dementia brings, she hasn't looked as well in years.

Reply from Samantha Pagram, Regional Manager at Cathedral Care Centre

Thank you for the lovely review. The whole team at Cathedral Care Centre will appreciate your very kind words. We take pride in the service we provide to the whole family, ensuring that those most…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Canwick Court Care Centre
from J M (Daughter of Resident) published on 7 February 2025 Submitted via Website • Report

Overall Experience

Canwick Court Care Centre is homely, it doesn't feel clinical like a hospital, it isn't noisy and bustling, it is a calm environment. When you walk in, in many ways it is like a family home and you are greeted with a smile by all of the staff.
My mother is treated with respect, she is listened to and

the staff try hard to try and work out her needs.
We (the family) feel like we are part of the decision making and there is genuine of interested in her well being.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Canwick Court Care Centre
from Janet G (Friend of Resident) published on 24 January 2025 Submitted via Website • Report

Overall Experience

Lovely, friendly atmosphere in the home. The residents are all very well cared for.
The staff are really nice and the resident I visit rates them highly.
Also very nice meals with very varied menus and hot drinks offered to visitors.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Cathedral Care Centre
from Helen W (Friend of Resident) published on 17 January 2025 Submitted via Website • Report

Overall Experience

It is always a pleasure visiting my friend at the Cathedral Care Centre, I am always made to feel very welcome. The care that is shown towards the residents by staff is wonderful and first class. The food and entertainment provided are also excellent. I would definitely recommend this care home.

Reply from Samantha Pagram, Regional Manager at Cathedral Care Centre

Thank you your lovely comments. I will be sure to share this with the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Ridgeway House
from S N (Daughter of Resident) published on 9 January 2025 Submitted via Website • Report

Overall Experience

Overall I have been happy with the care that Mum has received at Ridgeway. The staff have all been friendly and professional, she has enjoyed the food, and her room is freshly decorated and carpeted. However, there have been a number of niggles and ' teething problems', which could probably have been

resolved with better communication between staff members.
I am aware that for much of the six weeks that Mum has been at Ridgeway, they have been undergoing organisational changes, and there is now a new manager in place, who seems very 'on the ball', and I hope that Ridgeway will fulfill its full potential under her management.

Reply from Latarnia Wheeler, Home Manager at Ridgeway House

Thank you for taking the time to leave a review for Ridgeway House, Your thoughts are very important to us.…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Ridgeway House
from Dennis A (Son of Resident) published on 2 January 2025 Submitted via Website • Report

Overall Experience

All staff are pleasant. The carpet in her room is filthy and should have been replaced/cleaned well before now. That is why I have rated very poor under cleanliness. No interaction with management. The alarm in her room does not work or not plugged in. I am only given information about my mum when I

ask. I should be told about all recent events e.g. illnesses, bed sores etc. and any changes in medication. These can be sent by email unless urgent when I can be phoned. When I telephone to ask about Mum the members of staff are always upbeat and tell me how well she is doing - I know she is bedridden, incontinent, nearly deaf, cannot see and communication is virtually non-existent. I just want the facts.
I am only contacted when money is involved. I appreciate that staff are hard to get but I sometimes find the spoken English hard to understand which makes it difficult for me even though they may be doing their best.

Reply from Latarnia Wheeler, Home Manager at Ridgeway House

Thank you for taking the time to leave a review, we appreciate your views. I can confirm that we have a planned maintenance and cleaning schedule in place to address the issues outlined in your…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
The Grove Care Centre
from G B (Husband of Resident) published on 30 December 2024 Submitted via Postal Card • Report

Overall Experience

My wife went to The Grove for two weeks respite, when we arrived we were greeted and she was made very welcome. There needs to be more information on visiting times as I went one evening and was told quite rudely by one of the senior members that I was ten minutes early, which did not make me feel too

good. The main nursing staff did everything to make my wife and myself very welcome.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Welbourn Manor Care Centre
from Kimberley H (Niece of Resident) published on 25 November 2024 Submitted via Website • Report

Overall Experience

When it became apparent that my Aunt needed more care than we could provide, we were faced with a difficult decision. From the moment we first visited Welbourn Manor, I instantly knew that my Aunt would be happy and well cared for. One staff member in particular has gone above and beyond to ensure that

residents and families are treated with dignity and respect. She has shown my Aunt compassion, patience and understanding at all times and keeps in regular contact with us about any progress or concerns. My Aunt, despite her difficulties, remains a fiercely independent individual and this has been respected and promoted by Welbourn Manor. The staff member mentioned previously has provided my Aunt with daily stimulation, engaging her in outings and activities which keep her mentally and physically fit and healthy. This has included trips out, knitting, gardening etc (all of which my Aunt loves and very much looks forward to). I would not hesitate in recommending Welbourn Manor as the level of care is exemplary.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Roxholm Hall Care Centre
from B B (Daughter of Resident) published on 21 November 2024 Submitted via Postal Card • Report

Overall Experience

Both of my parents went in there for respite care after hospital visits/stays. The staff were all lovely and very caring and helpful.
Thank you to the manager and deputy manager for all you did for them during their stay for a month. They managed to be put in a room together which was very kind of

the staff. The home was an old hall so it has character.

Reply from Michael Baty, Regional Manager at Roxholm Hall Care Centre

Thank you for your kind words and your review. It was a pleasure having your parents with us and wish them the very best for the future. I will be sure to pass your comment on to the team. Again thank…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Care Homes Owned by St Philips Care Group in Lincolnshire

St Philips Care Group Locations in Lincolnshire (6)

St Philips Care Group Reviews in Lincolnshire (173)

Canwick Court Care Centre

Canwick Court Care Centre

Welbourn Manor Care Centre

Canwick Court Care Centre

Cathedral Care Centre

The Grove Care Centre

Ridgeway House

Roxholm Hall Care Centre

Ridgeway House

Ridgeway House

Cathedral Care Centre

Cathedral Care Centre

Canwick Court Care Centre

Canwick Court Care Centre

Cathedral Care Centre

Ridgeway House

Ridgeway House

The Grove Care Centre

Welbourn Manor Care Centre

Roxholm Hall Care Centre

Awards / Recognitions (2)

Loading

Loading

Loading

Promote on carehome.co.uk

Search for

Care Seekers

Job Seekers