Care Homes Owned by Hill Care in Greater Manchester

Thank you for taking the time to review Lever Edge Care Home and for your excellent ratings across so many areas of our service. We are delighted that you are pleased with the care, dignity, support and welcoming environment we provide.

Your recognition of our staff, activities, food and cleanliness means a great deal to the whole team. We will also take your feedback on the rooms into account as we continue to improve our home.

Thank you for your support and trust in us. Your kind feedback will be shared with our team. Read less

Thank you so much for taking the time to leave such lovely feedback. We are delighted to hear that you find our team caring, pleasant and friendly, and most importantly that you feel our residents are brilliantly cared for. Our team works hard to ensure everyone is treated with kindness, dignity and respect, while providing a varied programme of activities that residents can choose to enjoy. Your kind comments mean a great deal to the whole team, and we will be very pleased to share your feedback with them. Thank you for your continued support of Lever Edge Care Home. Read less

We wish you and your husband all the very best for the future. Thank you again for your wonderful feedback and for allowing us to be part of your journey. Read less

Thank you for your lovely review. We are delighted to hear that your mum always seems happy and that you've found our staff to be friendly and welcoming. Creating a safe, caring, and homely environment where residents feel valued and supported is our priority, so it's wonderful to know this is reflected in your experience. Your kind words mean a great deal to the whole team and will be shared with them as recognition of their hard work and dedication. Thank you for taking the time to provide your feedback and for trusting us with your mum's care. Read less

Thank you for your thoughtful review and for sharing your positive experience of our home. We are delighted to hear that you feel our home provides a comfortable and welcoming environment for our residents.

Our team is passionate about creating a place where residents feel safe, valued and supported while enjoying a fulfilling daily life. We are pleased that you have recognised the variety of activities available, as these are designed to reflect residents' interests, encourage social engagement and promote wellbeing.

Your kind comments about our care, facilities, cleanliness, food, staff and overall atmosphere mean a great deal to us. We will share your feedback with the team, who work hard every day to deliver compassionate, person-centred care. Thank you once again for your support and for taking the time to leave such encouraging feedback. Read less

Thank you for taking the time to leave such kind feedback. We are delighted to hear that you found our home to be clean and welcoming, and that our team made a positive impression through their helpful and caring approach.

It is wonderful to know that you have noticed the range of activities available for residents. We are committed to providing meaningful opportunities that encourage social interaction, independence and enjoyment. We are also pleased that you enjoy following our social media pages, which allow us to share special moments and celebrate daily life within our home with families and the wider community.

Your comments are greatly appreciated and will be shared with the whole team, who work hard to provide high-quality, person-centred care in a safe and supportive environment. Thank you again for your valued feedback. Read less

We are sorry to learn that you remain dissatisfied with your experience. We understand that caring for a loved one can be emotional and have responded to your concerns through our formal complaints process, investigating them thoroughly in line with our policies and professional responsibilities. To protect confidentiality, we cannot comment on individual circumstances in a public forum.

While we respect your views, they do not reflect the experiences of many other residents and families. Our independently authenticated reviews give Lever Edge Care Home an overall rating of 9.6 out of 10, with feedback describing our care as "brilliant", "caring", "supportive" and delivered with dignity. We are also proud that our most recent infection prevention and control audit achieved 96%.

We welcome anyone considering care with us to visit the home, meet our team, and see firsthand the compassionate, person-centred care we strive to provide every day. Read less