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Care Home Owned by Hill Care in Merseyside

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9.4 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Hill Care in Merseyside

Only the locations & reviews in Merseyside for Hill Care are showing below.

View the details of all 35 locations (with 1588 reviews) owned by Hill Care

Hill Care Locations in Merseyside (1)

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1 Care Home owned by Hill Care in Merseyside
Aaron Grange Care Home

Blacklow Brow, Huyton-with-Roby, Liverpool L36 5XG 

9.3 33 reviews
"My Mum is a resident of Aaron Grange, she has dementia and other medical issues. I was considering moving Mum to a residential home closer…"   Read all 33 reviews
Location Type Care Home

Aaron Grange Care Home in Huyton, Liverpool offers first class residential and residential dementia care. Their well established team are friendly and trained to offer the best possible care. Before a person comes to live at Aaron Grange they meet with… Read more about Aaron Grange Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 68 Rooms from £1,198 / week

Hill Care Reviews in Merseyside (33)

9.4

Hill Care has a Group Review Score of 9.4 (9.387) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Hill Care must have a Review Score.

Overall Experience
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Review of

Aaron Grange Care Home

from Esther Michelle G (Daughter of Resident) published on 2 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum is a resident of Aaron Grange, she has dementia and other medical issues. I was considering moving Mum to a residential home closer to where I live but after seeing how the staff are with my mother I couldn't possibly move her.
The whole team go above and beyond their work duties, you can see
that they DO really care and that starts from the front office to every member of staff I've come across and I think I've met most of them apart from the overnight staff. The home is spotless, my mums room is immaculate, her clothes are always washed and returned to her wardrobe and bedding constantly cleaned. I have walked in communal room at breakfast time and I really could have tucked into some of the food. The staff are amazing, each and every one of them. It's always the same staff and sometimes I think they don't go home as I visit at different times of the day inc evenings and a lot of days in the week. They always have a smile on their faces. I don't know how they do it.
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Review of

Aaron Grange Care Home

from C E (Daughter of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into nursing 4 weeks ago and after concerns that she would not cope with the move as has been unable to communicate and has been extremely agitated and distressed prior to her move. After only 4 weeks the change is amazing and Mum settled as the team have managed to understand Mum quickly
and how to reduce her stress. For the first time in a long while they have managed to settle her so much that she can now join the other residents in the lounge and look calmer. Wonderful to see this.
Reply from Angie Smith, Deputy Manager at Aaron Grange Care Home

Aww thank you for this lovely review, your mum has settled in very well on our nursing unit, she is like a totally different resident and looks really well. I am so proud of the nurses and carer as they have done a fantastic job at gaining your mum's trust and completing everything at her pace. It is fantastic to see her sitting in the lounge with others and smiling again.

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Review of

Aaron Grange Care Home

from Carol J (Daughter of Resident) published on 14 January 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
After having to make the hardest decision to put my mum in care am so pleased to say the staff have made her stay as comfortable as possible and her interaction and her banter with staff have always made her feel like she can still be herself. Staff will always inform me to let me know if my mum isn't
well or if she has had the doctor or nurse see her, it also puts my mind at ease to know her room door can be locked when she isn't in her room all day and have never had a problem with items going missing. The staff at Aaron Grange have always been approachable and make you feel so welcome, they all do an amazing job, especially dealing with dementia patients.
Reply from Angie Smith, Deputy Manager at Aaron Grange Care Home

Thank you for your lovely review, it is always great to hear that our care staff do an amazing job. I will ensure that your feedback gets passed on to our wonderful team.

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Review of

Aaron Grange Care Home

from Simone B (Daughter of Resident) published on 30 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are an amazing team.
They care for residents, as would treat their own family. The staff do the best they can, and always on hand to help 24/7.
I think it's a lovely clean home and my dad is well looked after here, and happy.
Reply from sarah Davies, Home Manager at Aaron Grange Care Home

Thank you for taking the time to complete a lovely review for our home. Kind regards

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Review of

Aaron Grange Care Home

from Pauline K (Sister-in-law of Resident) published on 29 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When my sister-in-law moved to Aaron Grange it was a very stressful time for us all, we need not have worried. All the staff were amazing. They couldn't have done anymore to help us. We were kept informed at all times. When she was unwell they called the doctor and she was seen as soon as possible.
Her care was wonderful, you would go a long way to find such dedication.
Reply from Ann Gregory, Regional Manager at Aaron Grange Care Home

Thank you very much for this lovely review. I will share it with the team.

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Review of

Aaron Grange Care Home

from L E (Daughter of Resident) published on 15 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My parents have been in Aaron Grange since the beginning of September. Both they and our family have been welcomed and shown such kindness. They are both very well cared for by everyone from management, carers, cleaners, kitchen staff, office and maintenance. Everyone always has a smile and a hello.
I always feel welcome when I visit. I feel everyone goes above and beyond. Thank you Aaron Grange for making a difficult time a little bit easier.
Reply from Ann Gregory, Regional Manager at Aaron Grange Care Home

Thank you very much for your lovely review. The team really appreciate it.

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Review of

Aaron Grange Care Home

from V H (Niece of Resident) published on 27 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
One particular staff member was absolutely superb. She was so caring and compassionate. She has a wonderful nature and was lovely. Thank you.
Reply from Ann Gregory, Regional Manager at Aaron Grange Care Home

Thank you very much for taking the time to review our home.

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Review of

Aaron Grange Care Home

from B G (Son of Resident) published on 20 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff show care and respect for all residents, recognise residents' character and respond to individual needs.
A warm and loving environment in the home.
Reply from Ann Gregory, Regional Manager at Aaron Grange Care Home

Thank you for taking the time to leave such a lovely review.

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Review of

Aaron Grange Care Home

from J M (Husband of Resident) published on 25 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall very pleased with the care home staff, very good in what they do for the residents. Rooms good, meals good.
Reply from sarah Davies, Home Manager at Aaron Grange Care Home

Thank you for taking time to complete this positive review.

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Review of

Aaron Grange Care Home

from P L (Son of Resident) published on 10 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very friendly and my mother is very well looked after. The home is very clean and the care and support given are excellent.
Reply from Ann Gregory, Regional Manager at Aaron Grange Care Home

Thank you for taking the time to give such a positive review.

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Review of

Aaron Grange Care Home

from L D (Daughter of Resident) published on 29 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident since March 2023 at Aaron Grange Care Home. She is looked after with such care, kindness and professionalism, and we always feel welcome.
The staff are doing an excellent job, and we appreciate all their hard work.
Reply from sarah Davies, Home Manager at Aaron Grange Care Home

Thank you for taking the time to leave a lovely review, Lynn.
It's a pleasure to look after your mum.
Kind regards.

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Review of

Aaron Grange Care Home

from David M (Son of Resident) published on 25 August 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
My Dad was cared for at Aaron Grange due to him suffering from dementia for only a short time. While he was there his dementia deteriorated very quickly. I noticed that he was getting more and more bruises on his forearms as if they were trying to restrain him. Dad had a fall and was unnecessarily taken
to the hospital with minimal physical injuries and was refused to be allowed back. It seems to be a policy of Aaron Grange for when a resident becomes awkward or hard to care for they send them to the hospital and then refuse to have them back, basically making dad homeless. I can say this because it happened to another resident who kicked my dad while he was there and when my brother asked what was happening their words were "Don't worry he's going to the hospital tomorrow and you won't see him again". After dad was refused back into the care home I sent an email. I'm still waiting for a reply we are now looking for a new care home which will support dads needs. I wouldn't send anyone here.
Reply from Ellen Sharp, CRO at Aaron Grange Care Home

We are sorry that you have had cause to complain and that your complaint has not been handled as per our policy. This has now been passed on to the Home Manager and the Regional Manager who will investigate and then respond to the complaint.

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Review of

Aaron Grange Care Home

from Brenda B (Sister of Resident) published on 20 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother moved into Aaron Grange Care Home in October 2021. He is very settled and happy. Always looks clean and is very well looked after by all of the lovely staff. The home is always spotless. We as a family are delighted with the love and care that is shown to our brother.
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Review of

Aaron Grange Care Home

from Curtis B (Grandson of Resident) published on 3 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My nan was cared for at Aaron Grange for a number of months and the love and care shown to her in this time was excellent, very professional. As a family, we couldn't have asked for better. The home was very clean. Staff were amazing. My nan was very happy whilst at Aaron Grange.
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Review of

Aaron Grange Care Home

from Jenny H (Daughter of Resident) published on 3 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been living at Aaron Grange for 3 years now. I am happy with the care that she receives and the staff are always on hand. Sadly since lockdown, mum's overall mental health has deteriorated and now she does not leave her room. I bought her a radio for company and my brother got the TV working.
I am sure this has happened to many other care home residents locally and nationally. Overall I am happy with Aaron Grange.
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Review of

Aaron Grange Care Home

from Kevin O (Son-in-law of Resident) published on 30 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is a difficult thing to be able to find a place for a close relative to live with an illness. We looked at several places but are now very happy with our choice. My mother-in-law has settled well and the staff are friendly and attentive. Initially, it felt a bit strange just dropping in to visit
whenever we wanted but we were always welcomed and looked after. Well done to all who work there.
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Review of

Aaron Grange Care Home

from L O (Daughter of Resident) published on 30 January 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent care home. Residents always look clean and well cared for and above all else, happy. Staff always ready to help even when thin on the ground. Great care from both carers and nursing staff during recent outbreak of influenza. Activities coordinator goes above and beyond to try and find suitable
activities for the wide range of ages in the home. Mum seems really happy here and this in itself helps me feel we did the right thing. Thanks.
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Review of

Aaron Grange Care Home

from C B (Daughter-in-law of Resident) published on 25 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Moving my mother-in-law into Aaron Grange was made so much easier for her and us by all the staff involved. There has been such a positive change in her since she moved in, and it's lovely to see her so comfortable and relaxed. She and the other residents are obviously well cared for, and I would not
hesitate to recommend Aaron Grange to family and friends.
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Review of

Aaron Grange Care Home

from S B (Son of Resident) published on 25 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Delighted with the care my mother is receiving, which is giving me peace of mind. She is always clean and well dressed and settled with the home very quickly. She is pleased with her room, and I regularly ask her if she is happy, and she always tells me that she is. It is also pleasing to hear that
other relatives of residents are very happy with the care given.
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Review of

Aaron Grange Care Home

from C H (Daughter of Resident) published on 13 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my mother received here was excellent. She was looked after very well by exceptional staff who always had a smile and appeared to genuinely care for all of the residents. Meals were varied and plentiful and there was no pressure for her to eat in the dining room. Every aspect of the home was
better than we could have hoped.
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