Care Homes Owned by Hill Care in Durham

you very much.

activities and always has someone to chat to. It's a relief for all her family to see her so happy, safe and well cared for.

demeanour. My brother is settled, happy & so well cared for. I will be forever grateful to the whole team for the way they look after my beloved brother.

in a nice clean, comfortable room. He sadly passed, but knowing he was well cared for in a relaxed environment helped me a great deal.
Thankyou to all involved.

we were treated with complete professionalism that could not be faulted. My father ended up staying just over three weeks and he really enjoyed his time there. The food was top quality and plentiful. The staff from the manager down to the cleaners were a great friendly bunch of people. Many had been there 10+ years and a couple over 20+ years, which spoke volumes about the home as an employer. The activities were gentle but fun with encouragement to join in, my father enjoyed the bingo, dominos and even the wine tasting! Over the three weeks he regained his strength, at all times he was encouraged by the staff. He is now home but knows where to go if he wants a weeks R&R. 5* treatment.

social atmosphere. All staff are professional , courteous and helpful and treat residents with dignity and respect. They work hard to create a friendly, inclusive atmosphere with lots of smiles and good humour. My mam is living a full and active life- both within the home where a great range of activities and interests are promoted- and outside in the community, going to church and out for coffee with other residents. She has made friends and staff reorganised the dining room so that they could sit together for meals which was very special .Visitors always welcome and staff will transfer calls to a mobile so I can speak to Mam at any time .Great management and staff team. Highly recommend.

gone from strength to strength mum thoroughly enjoyed attending of all the activities within the home, and we are a family need to acknowledge the activities coordinator to be outstanding in her job role, the bedrooms within the home need to be updated and if possible ensuite, but let us say thank you for the love and care mum was given.

member of one big family which meant we could sleep at night. We never once worried about him being looked after.
As a family, it meant so much to us for him to return to the home at end of life so we could spend time with him alone.
The home isn't clinical or old fashioned it's like home from home.
The staff are really amazing people.

was a service user.

very fussy. She cannot eat a lot and much prefers smaller portions. However, this being said, if she does not fancy anything on the menu, they will endeavour to make her a sandwich or some soup. This is primarily her biggest problem/issue but staff do try their best to cater for her. It isn't their fault that she is so picky!