Hill Care in Cleveland & Teesside | 6 Care Homes

Review of
The Beeches Care Home
from K O (Granddaughter of Resident) published on 28 January 2026 Submitted via Website • Report

Overall Experience

What can I say about this home and its staff. Jenny and her team are absolute angels. The care and compassion shown to my nanna whilst she was in their care was second to none. Nanna fit straight in and the staff made such a fuss over her and were always at her beck and call for cups of tea or for a

dance if nan felt like it.
Unfortunately my nanna passed away recently and I could see how heartbroken all the staff were and that's because they really cared. The staff put 100% into caring for their residence and also getting to know their families. I can hand on heart say I would recommend Jenny and her team to any family looking for 24 hour care for their loved ones.
From cleaners to cooks, from admin to activities coordinators, the team is compassionate and caring and deserve the recognition of this
If I had one criticism it would only be that the home does not receive a great deal of money for activities, but they do what they can with what they have got and try and bring some fun

Reply from John Drury, Manager at The Beeches Care HomeReading your review what can I say but thank you so much I will pass it round the team again thank you so much

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Review of
The Beeches Care Home
from Gail F (Wife of Resident) published on 28 January 2026 Submitted via Website • Report

Overall Experience

My husband has only been in the home 1 week but the staff are just great. They seem to go above and beyond to deal with your needs.
My husband has a few more weeks to go in here but I have full faith he will be turned around by the staff and will be home in no time.

Reply from John Drury, Manager at The Beeches Care HomeThank you for your kind words your husband is a lovely man and loved by yourself you are all he talks about with a smile on his face when he says your name

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Review of
The Beeches Care Home
from Sheila L (Respite Resident) published on 22 January 2026 Submitted via Postal Card • Report

Overall Experience

Due to having emergency surgery on 8/12/25 which has been life changing ie above knee amputation there was absolutely no pleace I would come for rehab except The Beeches as my husband is permenant resident upstars and I have a room downstairs. My care has been excellent and as an ex nurses I try to

be a good patient. I have confidence in everyone from management carers cleaning laundry staff handy man and activities and admin kitchen staff. Nothing is too much trouble for anyone. Without a doubt I would recommened The Beeches to anyone looking for a care home in the area.

Reply from John Drury, Manager at The Beeches Care HomeThank you for you kind words Sheila you are a joy in the home

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Review of
Mandale House Care Home
from Joseph S (Resident) assisted by family/friend published on 20 January 2026 Submitted via Postal Card • Report

Overall Experience

After being admitted from hospital for respite care as my wife can't care for me at home with my current mobility issues, I have stayed in the home for nearly 2 weeks and really appreciate how the staff have accommodated me and my needs.They have made me feel comfortable and made me feel welcome in

the home. If I need any further rehab or respite I will not hesitate to come back here.

Reply from Anita Clarkson, Manager at Mandale House Care HomeThank you so much for your kind review. It was truly a pleasure supporting you, and I am delighted to here about your positive experience, Your feedback is greatly appreciated and will be shared with the team - Anita Clarkson Home Manager

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Review of
The Gables Care Home
from Elizabeth M (Respite Resident) published on 15 January 2026 Submitted via Postal Card • Report

Overall Experience

When I was first offered rehab in a care home I was reluctant to say yes as I feel care homes were just places that elderly people sat around. However I agreed and from day one the quality of this particular care home has changed my outlook and I find if in the future I need to live in a care home I

would not hesitate. The staff are not only friendly but also professional (qualities that sometimes are hard to combine). The food is excellent and mealtimes are social events. The room is warm and well maintained. I would not hesitate to recommend this care home to my friends and family. I know it looks confused because I have chosen good or excellent but it is nevertheless true.

Reply from Steph Mohan, Home Manager at The Gables Care HomeThankyou so much for this lovely review, It was a pleasure to have you here with us. Thankyou from all the team here.

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Review of
The Beeches Care Home
from Julie M (Daughter of Resident) published on 14 January 2026 Submitted via Postal Card • Report

Overall Experience

My father has been in care of The Beeches for 4.5 years and has been very well looked after. I find the staff caring and helpful when needed. His key worker is excellent, she is compassionate, caring and hardworking and cares about the welfare of the residents.

Reply from John Drury, Manager at The Beeches Care HomeThankyou for your kind comments, we always strive to give the best possible care that our residents deserve

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Review of
Mandale House Care Home
from Susan B (Daughter of Resident) published on 7 January 2026 Submitted via Website • Report

Overall Experience

Have used Mandale House previously for my Mother's respite care and always pleased. I know she is in safe hands. All the staff and managers are so kind and friendly and go out of their way to make her feel welcome.

Reply from Anita Clarkson, Manager at Mandale House Care HomeThank you for your lovely review of our home. We will share it with our staff team who will be delighted to read your very kind words, Anita Clarkson Home Manager

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Review of
Mandale House Care Home
from S H (Daughter of Resident) published on 12 December 2025 Submitted via Postal Card • Report

Overall Experience

My mother is happy in the home and feels safe. and doesn't like to leave the home, as she doesn't feel safe away from the home. The staff are very helpful and dedicated to patient care.

Reply from Anita Clarkson, Manager at Mandale House Care HomeThank you for your great review, it is a pleasure looking after your Mum, I will feedback your kind words to the team, who will appreciate the comments. - kind regards Anita Clarkson Home manager

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Review of
Mandale House Care Home
from G S (Son of Resident) published on 11 December 2025 Submitted via Postal Card • Report

Overall Experience

We have been using respite from Mandale House for several months now. We have been very pleased with the care and attention they provide.

Reply from Anita Clarkson, Manager at Mandale House Care HomeThank you for your kind words, I will feedback your kind words to the team, kind regards Anita Clarkson

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Review of
Mandale House Care Home
from T B (Relative of Resident) published on 4 December 2025 Submitted via Postal Card • Report

Overall Experience

During one visit of my relative for the occasion of her very special birthday, I could see and feel how very special the carers were. Full of present, kindness + attention, they quickly dealt with any need of the residents. The celebration they arranged was exceptional.

Reply from Anita Clarkson, Manager at Mandale House Care HomeThank you for your kind words, it was a pleasure to be able to arrange the Birthday party. I will pass your comments on to the team. Kind regards Anita Clarkson Home manager

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Review of
Hazelgrove Court Nursing Home
from David R (Resident) published on 2 December 2025 Submitted via Postal Card • Report

Overall Experience

This nursing home has had a number of changes in management in the last 2-3 years. I have a great respect for the present manager, who has had to incorporate new working priorities. Some staff don't like change, but she has now done this, and we are now finding a smoother and happier environment. The

staff don't have an easy job, but they carry out their work very well.

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Review of
Hazelgrove Court Nursing Home
from F B (Grandson of Resident) published on 19 November 2025 Submitted via Website • Report

Overall Experience

My Nana stayed here for respite care, the staff were lovely and the home was very welcoming. Management were friendly and attentive to all our needs as a family. We could not recommend Hazelgrove more!

Reply from Louise Clements, Home Manager at Hazelgrove Court Nursing HomeThank you for your kind words. We strive to make our residents and their families feel welcome at all times. We will share your positive feedback with the team.

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Review of
Mandale House Care Home
from Nigel L (Son of Resident) published on 19 November 2025 Submitted via Website • Report

Overall Experience

Mandale House Care Home is not the most modern care facility but that is not important, what is important is the staff and how they looked after my dad during the last year of his life, and in that regard they are fabulous.

The home is clean and well run, and the staff are really sweet, caring, and

well trained, so from the day he was moved there I knew that he was happy, content, and in the right place.

Reply from Anita Clarkson, Manager at Mandale House Care HomeThank you for your kind words. It was a privilege to care for your father. I will share your feedback with the team, who will truly appreciate it.
Thank you Home manager

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Review of
The Beeches Care Home
from Susan B (Niece of Resident) published on 12 November 2025 Submitted via Postal Card • Report

Overall Experience

Ann loves the home, it's the best one she has been in. She loves all the staff, they are so kind with her and Nicola (entertainment coordinator) is brilliant.

Reply from John Drury, Manager at The Beeches Care Homethankyou for your review, it means a lot to our team

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Review of
The Beeches Care Home
from Sheila B (Sister of Resident) published on 6 November 2025 Submitted via Postal Card • Report

Overall Experience

Very good and helpful staff and very friendly.

Reply from John Drury, Manager at The Beeches Care Homethankyou for your kind review, we appreciate all feedback

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Review of
The Beeches Care Home
from John B (Sister of Resident) published on 4 November 2025 Submitted via Postal Card • Report

Overall Experience

My sister really enjoys being in the home, the staff are lovely with her especially Nicola.

Reply from John Drury, Manager at The Beeches Care HomeThankyou for the review, the feedback we get means a lot to the team

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Review of
The Beeches Care Home
from Delia G (Wife of Resident) published on 14 October 2025 Submitted via Postal Card • Report

Overall Experience

I have found the care home manager, carers and staff to be very efficient, caring, kind and friendly. Regularly informed of my loved ones health problems, which were dealt with immediately.
I would highly recommend this care home to anyone looking for an excellent place for their loved ones.

Reply from John Drury, Manager at The Beeches Care HomeThank you for your kind words it was a pleasure to meet you and your family

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Review of
Ingleby Care Home
from Katherine H (Sister of Resident) published on 1 October 2025 Submitted via Website • Report

Overall Experience

Visited my brother today (Tuesday) as soon as myself and my husband entered we were greeted with a hello and a smile! Coralle and carers and manager all greeted us in the 2hrs we were there ,my brother seems very settled and has a smile for all the carers nothing is too much trouble for him his wife

and us the family they are very reassuring if we ask for any help, Les the maintenance man has been amazing putting family photos up and pictures my brother likes to see the home is immaculate the cleaners are always hard at work each time we go in we love visiting as we are made to feel very welcome so a big thank you to you all xx

Reply from Mike English, Home Manager at Ingleby Care HomeThank you so much for your kind review. Any review is helpful to us to ensure we are delivering good care to the people living here at Ingleby. Thank you for taking the time to send the review and I will pass on your comments to the team (Coralie is delighted).Thanks againMike

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Review of
Queens Meadow Care Home
from P W (Relative of Resident) published on 26 September 2025 Submitted via Website • Report

Overall Experience

I have been coming to this care home many years to visit relatives and I am still very pleased with the care they receive. The staff, that is all staff, are very pleasant and helpful and easy to talk too.
The care they provide is personal, thoughtful and with out question, excellent.
The management,

both local and other wise, are doing a good job and should be proud of there achievements'.
A big thank you is deserved for the care home staff.

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Review of
The Beeches Care Home
from Bernadette D (Friend of Resident) published on 19 September 2025 Submitted via Postal Card • Report

Overall Experience

I have been visiting one of the service users for approx I yr. Visiting 1 or twice a week. I have been very impressed with The Beeches. The staff are ALL very welcoming and helpful. There is always a pleasant atmosphere in the home. The place is always clean, the users have a calmness about them (content

with where they are). There are lots of activities for the service users to get involved in. In the time I have been visiting I have never had an incident to complain about.

Reply from John Drury, Manager at The Beeches Care HomeThankyou so much for the lovely review, we do appreciate the great feedback

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Care Homes Owned by Hill Care in Cleveland & Teesside

Hill Care Locations in Cleveland & Teesside (6)

Hill Care Reviews in Cleveland & Teesside (361)

The Beeches Care Home

The Beeches Care Home

The Beeches Care Home

Mandale House Care Home

The Gables Care Home

The Beeches Care Home

Mandale House Care Home

Mandale House Care Home

Mandale House Care Home

Mandale House Care Home

Hazelgrove Court Nursing Home

Hazelgrove Court Nursing Home

Mandale House Care Home

The Beeches Care Home

The Beeches Care Home

The Beeches Care Home

The Beeches Care Home

Ingleby Care Home

Queens Meadow Care Home

The Beeches Care Home

Awards / Recognitions (1)

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