Hill Care in Cleveland & Teesside | 6 Care Homes

Review of
Mandale House Care Home
from T B (Relative of Resident) published on 4 December 2025 Submitted via Postal Card • Report

Overall Experience

During one visit of my relative for the occasion of her very special birthday, I could see and feel how very special the carers were. Full of present, kindness + attention, they quickly dealt with any need of the residents. The celebration they arranged was exceptional.

Reply from Anita Clarkson, Manager at Mandale House Care Home

Thank you for your kind words, it was a pleasure to be able to arrange the Birthday party. I will pass your comments on to the team. Kind regards Anita Clarkson Home manager

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Review of
Hazelgrove Court Nursing Home
from David R (Resident) published on 2 December 2025 Submitted via Postal Card • Report

Overall Experience

This nursing home has had a number of changes in management in the last 2-3 years. I have a great respect for the present manager, who has had to incorporate new working priorities. Some staff don't like change, but she has now done this, and we are now finding a smoother and happier environment. The

staff don't have an easy job, but they carry out their work very well.

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Review of
Hazelgrove Court Nursing Home
from F B (Grandson of Resident) published on 19 November 2025 Submitted via Website • Report

Overall Experience

My Nana stayed here for respite care, the staff were lovely and the home was very welcoming. Management were friendly and attentive to all our needs as a family. We could not recommend Hazelgrove more!

Reply from Louise Clements, Home Manager at Hazelgrove Court Nursing Home

Thank you for your kind words. We strive to make our residents and their families feel welcome at all times. We will share your positive feedback with the team.

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Review of
Mandale House Care Home
from Nigel L (Son of Resident) published on 19 November 2025 Submitted via Website • Report

Overall Experience

Mandale House Care Home is not the most modern care facility but that is not important, what is important is the staff and how they looked after my dad during the last year of his life, and in that regard they are fabulous.

The home is clean and well run, and the staff are really sweet, caring, and

well trained, so from the day he was moved there I knew that he was happy, content, and in the right place.

Reply from Anita Clarkson, Manager at Mandale House Care Home

Thank you for your kind words. It was a privilege to care for your father. I will share your feedback with the team, who will truly appreciate it.
Thank you Home manager

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Review of
The Beeches Care Home
from Susan B (Niece of Resident) published on 12 November 2025 Submitted via Postal Card • Report

Overall Experience

Ann loves the home, it's the best one she has been in. She loves all the staff, they are so kind with her and Nicola (entertainment coordinator) is brilliant.

Reply from John Drury, Manager at The Beeches Care Home

thankyou for your review, it means a lot to our team

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Review of
The Beeches Care Home
from Sheila B (Sister of Resident) published on 6 November 2025 Submitted via Postal Card • Report

Overall Experience

Very good and helpful staff and very friendly.

Reply from John Drury, Manager at The Beeches Care Home

thankyou for your kind review, we appreciate all feedback

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Review of
The Beeches Care Home
from Sheila L (Wife of Resident) published on 6 November 2025 Submitted via Postal Card • Report

Overall Experience

My husband has been in the home for over a year now. He says he does nothing but ~I can see from social media he does plenty of activities and appears to enjoy them. His appetite is poor but he is encouraged by the staff to eat. All the staff are very caring. Nothing is too much bother. The home is

clean and tidy with no unpleasant odours. Management's door is usually always open and you can discuss any problems. Activities are on Mon-Fri and sometimes at weekends. I am very happy with his care and input from the staff.

Reply from John Drury, Manager at The Beeches Care Home

Thankyou for such a lovely review, this means a lot to us a s a team

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Review of
The Beeches Care Home
from John B (Sister of Resident) published on 4 November 2025 Submitted via Postal Card • Report

Overall Experience

My sister really enjoys being in the home, the staff are lovely with her especially Nicola.

Reply from John Drury, Manager at The Beeches Care Home

Thankyou for the review, the feedback we get means a lot to the team

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Review of
The Beeches Care Home
from Delia G (Wife of Resident) published on 14 October 2025 Submitted via Postal Card • Report

Overall Experience

I have found the care home manager, carers and staff to be very efficient, caring, kind and friendly. Regularly informed of my loved ones health problems, which were dealt with immediately.
I would highly recommend this care home to anyone looking for an excellent place for their loved ones.

Reply from John Drury, Manager at The Beeches Care Home

Thank you for your kind words it was a pleasure to meet you and your family

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Review of
Ingleby Care Home
from Katherine H (Sister of Resident) published on 1 October 2025 Submitted via Website • Report

Overall Experience

Visited my brother today (Tuesday) as soon as myself and my husband entered we were greeted with a hello and a smile! Coralle and carers and manager all greeted us in the 2hrs we were there ,my brother seems very settled and has a smile for all the carers nothing is too much trouble for him his wife

and us the family they are very reassuring if we ask for any help, Les the maintenance man has been amazing putting family photos up and pictures my brother likes to see the home is immaculate the cleaners are always hard at work each time we go in we love visiting as we are made to feel very welcome so a big thank you to you all xx

Reply from Mike English, Home Manager at Ingleby Care Home

Thank you so much for your kind review. Any review is helpful to us to ensure we are delivering good care to the people living here at Ingleby. Thank you for taking the time to send the review and I…read more

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Review of
Queens Meadow Care Home
from P W (Relative of Resident) published on 26 September 2025 Submitted via Website • Report

Overall Experience

I have been coming to this care home many years to visit relatives and I am still very pleased with the care they receive. The staff, that is all staff, are very pleasant and helpful and easy to talk too.
The care they provide is personal, thoughtful and with out question, excellent.
The management,

both local and other wise, are doing a good job and should be proud of there achievements'.
A big thank you is deserved for the care home staff.

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Review of
The Beeches Care Home
from Bernadette D (Friend of Resident) published on 19 September 2025 Submitted via Postal Card • Report

Overall Experience

I have been visiting one of the service users for approx I yr. Visiting 1 or twice a week. I have been very impressed with The Beeches. The staff are ALL very welcoming and helpful. There is always a pleasant atmosphere in the home. The place is always clean, the users have a calmness about them (content

with where they are). There are lots of activities for the service users to get involved in. In the time I have been visiting I have never had an incident to complain about.

Reply from John Drury, Manager at The Beeches Care Home

Thankyou so much for the lovely review, we do appreciate the great feedback

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Review of
The Beeches Care Home
from L B (Daughter of Resident) published on 19 September 2025 Submitted via Postal Card • Report

Overall Experience

Over the past 18 months the service provided has improved greatly. Every member of staff I have had interaction with have interest in the residents and I feel they genuinely care. I would recommend The Beeches to anyone.

Reply from John Drury, Manager at The Beeches Care Home

Thankyou for the review, the feedback we receive is shared with the team and helps us improve further

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Review of
Ingleby Care Home
from Robin H (Brother-in-law of Resident) published on 15 September 2025 Submitted via Postal Card • Report

Overall Experience

I can only say that everyone I have met so far in the home have been extremely helpful, socialble and professional. All the staff are friendly normally have a smile on their faces and cannot do enough for people in their care and for visitors. The building itself is always well presented and clean with

various areas for people to get out of their rooms. Wildlife around the home is abundant so they most like it as well!!

Reply from Mike English, Home Manager at Ingleby Care Home

Thank you for a lovely review of our home and we appreciate you taking the time to give us feedback so that we enjoy our successes and make improvements where we need to. I will share your feedback…read more

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Review of
Ingleby Care Home
from H D (Wife of Resident) published on 4 September 2025 Submitted via Website • Report

Overall Experience

From the moment my husband arrived at Ingleby care home from hospital the management and staff have gone above and beyond to make him comfortable. He has complex needs and can be very hard work they have reassured me so much. I have seen first hand how caring and supportive they are with him. He is

so relaxed with them all and it's so lovely to hear him laughing with them.
I go home with out worrying which is something I never thought would be possible
His room Is so lovely looking onto the gardens. Kept beautifully clean. I have visited a number of care homes previously which had a smell when you walked through the door. This care home is spotless with no smell at all.
The staff are very proud to work here and give 100 %..
I highly recommend Ingelby Care Home.

Reply from Mike English, Home Manager at Ingleby Care Home

Thank you for your lovely review. Everyone at Ingleby appreciate these comments and are pleased to deliver this care to your husband. The management and staff team try to provide the best care at all…read more

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Review of
The Gables Care Home
from K L (Wife of Resident) published on 27 August 2025 Submitted via Postal Card • Report

Overall Experience

The home is lovely and the staff are outstanding. The only issue I have is that clothes do not come back to his room. I have started taking his washing home due to this. My husband seems to have settled in but obviously would prefer to be home. I am unsure as to wether his full medication is being given,

and need to speak about this with staff, depending on the time I get here this is sometimes not possible as staff that do the medication are not on shift to speak with.

Reply from Antony Gatley, Manager at The Gables Care Home

Thank you for the review. I know we have since met and had a discussion regarding laundry and medications. If you would like to meet again or on a regular basis please do not hesitate to contact me or…read more

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Review of
The Gables Care Home
from C W (Daughter of Resident) published on 20 August 2025 Submitted via Website • Report

Overall Experience

We went for a look round last Wednesday as my dad needed somewhere as he was no longer safe at home we had look round a few and got a real good feel for the place my dads been in since last Friday and I have to say he's well looked after all the staff come in and have a chat with you keep you informed

of how my dad is doing I can they already have such a good relationship with him in a few days always happy to speak over the phone whenever needed and the food is amazing I went yesterday he was tucking into a fresh fruit bowl the staff are so welcoming and friendly which really makes me feel at ease as we all found hard as family to put him in a home he's in the best hands possible I have no worries my dad will live a happy life thank you all so much keep up the fab work

Reply from Antony Gatley, Manager at The Gables Care Home

Thank you so much for your lovely review. We are pleased your Dad has settled into the home and your worries and anxieties have been eliminated. I will certainly pass your lovely comments to my…read more

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Review of
Ingleby Care Home
from Olivia W (Granddaughter of Resident) published on 25 July 2025 Submitted via Website • Report

Overall Experience

The staff are amazing. We are so happy with the care that our Nanny is getting. The staff are all so kind and friendly and go above and beyond to make sure that Nanny is comfortable and has everything she needs. The activities they run are great and hearing her talk about all the things that she's been

up to is really wonderful, and it's certainly clear that she's happy there!

Reply from Mike English, Home Manager at Ingleby Care Home

Thank you so much for such a kind review. As the new Home Manager, it's really helpful to hear such a positive review about the staff and their care & support of your Nanny.

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Review of
The Beeches Care Home
from Colleen A (Daughter of Resident) published on 9 July 2025 Submitted via Website • Report

Overall Experience

We can't tell you how lucky we feel to have hit the jackpot first time with this lovely care home. They have been looking after our beautiful mum who has Alzheimer's for the last few months. Mum's care is outstanding. She is cared for, loved and most importantly, safe. If you are considering The

Beeches then don't hesitate. There are lots of activities for fun and stimulation, trips out, cinema excursions, movie days, flower arranging, crafts, gardening. The list is endless. There is even a hairdressers and a 'cafe'.

Reply from John Drury, Manager at The Beeches Care Home

Thankyou for the lovely feedback, its such a pleasure looking after mum

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Review of
Queens Meadow Care Home
from Carl F (Daughter of Resident) published on 27 June 2025 Submitted via Postal Card • Report

Overall Experience

My mam came in for respite following a fall. The staff can't fault them very good to my mam's needs. Food was good. Room is basic but fit for purpose. Overall no complaints.

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Care Homes Owned by Hill Care in Cleveland & Teesside

Hill Care Locations in Cleveland & Teesside (6)

Hill Care Reviews in Cleveland & Teesside (353)

Mandale House Care Home

Hazelgrove Court Nursing Home

Hazelgrove Court Nursing Home

Mandale House Care Home

The Beeches Care Home

The Beeches Care Home

The Beeches Care Home

The Beeches Care Home

The Beeches Care Home

Ingleby Care Home

Queens Meadow Care Home

The Beeches Care Home

The Beeches Care Home

Ingleby Care Home

Ingleby Care Home

The Gables Care Home

The Gables Care Home

Ingleby Care Home

The Beeches Care Home

Queens Meadow Care Home

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