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Care Home Owned by Hill Care in Lancashire

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9.2 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Hill Care in Lancashire

Only the locations & reviews in Lancashire for Hill Care are showing below.

View the details of all 31 locations (with 1596 reviews) owned by Hill Care

Hill Care Locations in Lancashire (1)

 - Browse 1 Care Home owned by Hill Care in Lancashire
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Aaron Crest Care Home
Tanhouse Road, Skelmersdale WN8 6AZ 
9.0 19 reviews
Aaron Crest Care Home, Skelmersdale, Lancashire
"Debbie the manager has gone out of her way to assure us that they will look after my dad and the staff have. My dad enjoyed the visit from…"   Read all 19 reviews
  • from £1,289 / week
  • 66 Rooms
Location Type Care Home

Aaron Crest Care Home is registered for sixty-six service users since a 16-bed extension added to the capabilities of this homely and well-resourced residence. Carers take pride in maintaining ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Hill Care Reviews in Lancashire (19)

9.2

Hill Care has a Group Review Score of 9.2 (9.180) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Hill Care must have a Review Score.

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Review of

Aaron Crest Care Home

from L J (Sister of Resident) published on 20 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My sister settled quickly into the accommodation and was treated well by all staff. They know her well and treat her with consistency and understanding. As her condition declines, they adapt to maintain changes as they happen. My sister is content with all aspects of her care. Carers provide me with
regular updates. I feel that the recent changes of management means that levels of communication have dropped.
Reply from Debbie Wheeler, Manager at Aaron Crest Care HomeWe very much appreciate your feedback and thank you for taking the time to do so. It is lovely to hear that your sister has settled in well. The communication from the changes in management have been acknowledged and we thank you for this feedback.
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Review of

Aaron Crest Care Home

from D H (Daughter of Resident) published on 25 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Debbie the manager has gone out of her way to assure us that they will look after my dad and the staff have. My dad enjoyed the visit from the chiropodist and she was so patient with him
Thank you all
Reply from Debbie Wheeler, Manager at Aaron Crest Care HomeIt is a pleasure and a privilege to care for your dad, at Aaron crest.
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Review of

Aaron Crest Care Home

from L M (Friend of Resident) published on 10 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From day one of my life long friend moving into Aaron Crest, both he and I have been made welcome in every aspect of life in the home. It's not easy for someone to move from their home into care, but this process was made so much easier by the friendliness, care and understanding shown by the staff.
From management, the senior team, carers, and ancillary staff. My friend has now settled well, his dignity and comfort is maintained. The teamwork and good communication within the home is excellent. Thank you.
Reply from Debbie Wheeler, Manager at Aaron Crest Care HomeThis is lovely to here and what we strive for at Aaron crest.
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Review of

Aaron Crest Care Home

from David D (Friend of Resident) published on 4 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall, everything is ok.
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Review of

Aaron Crest Care Home

from Ian J (Son of Resident) published on 18 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Thanks for making mum feel welcome.
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Review of

Aaron Crest Care Home

from F L (Husband of Resident) published on 17 February 2026 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Very slow answering call button (1hr+). Little choice or variety of food.
Male carers bathing naked ladies.
£25 per hour charge for a carer to accompany residents to hospital appointments.
Reply from Debbie Wheeler, Manager at Aaron Crest Care HomeI am sorry that you feel this way, following our recent conversation in regards to the 25 escort fee, If we take a member of staff from the floor to provide each escort this would leave the floor short and other residents at risk, therefor it is the safest way to provide escorts to appointments where family are unable to support.
The meal time experience residents survey has recently been completed and the respond was that there is a choice of varied foods, resident enjoy the preselection of meals that comes with two choice and the option of alternatives. We also have the hydration stations and snacks as well as fresh fruit platters and home made baking through out the day.
Call bell audits are carried out through out the month and average wait time is two minuets.
Each of our residents and family have the opportunity to be part of care planning, this would also include ensuring preferences of gender to support with personal care and this would be respected.
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Review of

Aaron Crest Care Home

from C E (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly and respectful staff. Clean and homely environment. Peace of mind knowing dad is safe, happy and well-cared for.
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Review of

Aaron Crest Care Home

from T K (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic staff...great atmosphere... friendly and would recommend it to others. We as a family are very pleased with Aaron Crest.
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Review of

Aaron Crest Care Home

from K H (Wife of Resident) published on 17 January 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My husband has been a resident at Aaron Crest for more than two years. In all that time the care and consideration from all the staff has been of the highest quality. I know that he is in safe hands and have total confidence in the care that he is receiving.
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Review of

Aaron Crest Care Home

from A A (Son of Resident) published on 11 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Really impressed with the personal care related to my mum.
The staff in particular are extremely friendly, polite, helpful and honest. They cannot do enough to look after my mum.
I don't want to single out any one member of the team because they are all first-class and simply love each and every one
of them!
Thank you to everyone at Aaron Crest Care Home Skelmersdale.
Reply from Victoria Morgan, Manager at Aaron Crest Care HomeThank you very much for your kind words for our staff. I will pass this on to the team. It is so lovely that our core values are being shown in the communities.
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Review of

Aaron Crest Care Home

from E W (Daughter of Resident) published on 6 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My Mother was in her end-of-life period recently. Aarson Crest provided an extremely welcomed package of support for both my Mother and her immediate family. Nothing was too much for Aaron Crest. Their level of care and support surpassed my expectations and was truly extraordinary.
This enabled my
Mother to travel through the last days of her life, continuing to feel safe and loved. Thank you Aaron Crest.
Reply from Tara Morris, Manager at Aaron Crest Care HomeThank you for your lovely review. It was a pleasure to not only care for Mum but provide you, as a family somewhere you could all come and spend that quality time together. I'm glad you all felt supported by us all here at Aaron Crest.
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Review of

Aaron Crest Care Home

from Pauline M (Daughter of Resident) published on 6 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to commend the staff of Aaron Crest Care Home. I live in the USA and my dad is 97 years old and means the world to me. The staff are taking great care of my dad. They are warm and friendly and build positive and trusting relationships with the patients and their families. I no longer worry
about my dad because I know these kind and professionally competent staff are taking first class care of him. The staff helped my dad get into a routine and settled in. They treat everyone like family and are never too busy to stop and help whenever they see a need. My dad is much happier now that he has people around him that truly care and make him feel like he belongs. I cannot thank the staff enough for their hard work and commitment to their work. They love what they do and it shows. They are really making a huge difference in the quality of life for all of their residents. They are to be commended for the excellent manner and top quality service they are providing.
Reply from Tara Morris, Manager at Aaron Crest Care HomeThank you so much for such a lovely review, I am glad you are no longer worrying about Dad and are happy with the care he is receiving. The staff really do care about the care they provide and building those trusting relationships so I shall pass your kind words on to them.
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Review of

Aaron Crest Care Home

from Maria M (Daughter of Resident) published on 20 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Aaron Cresy Care Home are very caring and thoughtful when it comes to their residents. They have kept me updated with any concerns or changes in my mum's care. They are warm and friendly and always on hand to assist.
Reply from Lynne Griffiths, Manager at Aaron Crest Care HomeThank you for your review; I will be sure to pass your comments on to our staff team.
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Review of

Aaron Crest Care Home

from Adele W (Daughter of Resident) published on 13 August 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
Always found the staff and facilities to be of a very good standard and my mum is happy enough there.
Reply from Emma Willoughby, Home Manager at Aaron Crest Care HomeThank you for your kind review, we will share it with all of the team as we know that they will be delighted. Take care and keep safe.
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Review of

Aaron Crest Care Home

from Julie P (Daughter of Resident) published on 31 May 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Our experience has improved since my last review as there is evidence of much better organisation and communication is more forthcoming. The staff are extremely welcoming, friendly and helpful. My mum is very complimentary about them all.
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Review of

Aaron Crest Care Home

from Jane C (Daughter of Resident) published on 13 April 2017 Submitted via Website • Report
Overall Experience 3.0 out of 5
Putting a loved one into care is one of the hardest decisions anyone has to make. The loving care and attention is given by Aaron Crest has helped immensely with this burden and I know from my families very frequent visits and what my relative tells me, that they are very well taken care.
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Review of

Aaron Crest Care Home

from Lynda E (Daughter of Resident) published on 3 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is happy due to the care and attention shown by the care staff, they relate to her on a day to day basis and I and involved in her care by being given up to date information each time I visit. Since moving to Aareon Crest Care Home mum's mood has lifted and she tells me she enjoys taking part in
all the daily activities. I am extremely happy with all aspects of the home. The staff are to be congratulated for the care they give and the happy atmosphere at the home.
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Review of

Aaron Crest Care Home

from Steve B (Resident) published on 12 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Have been here for a few months. Rooms, food, and all the staff are excellent. Staff have always got time to help me out, plus if I need to go into town for something, it's not a problem to them as they will always try to help you out as I suffer from memory loss. I have been in another care home but
it's not a patch on this one. I would recommend this care home to anyone. Have discussed this with my social worker to suggest Aaron Crest Care Home for anyone in the future. Hope this helps.
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Review of

Aaron Crest Care Home

from Dorothy S (Wife of Resident) published on 9 October 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would thoroughly recommend this home. The staff are hardworking, patient, caring and friendly whatever time of day I or my daughter visit. My husband was admitted in March of this year initially as respite but when his condition of vascular dementia deteriorated he was admitted on a permanent basis
and I cannot fault any of the care he has received from all the staff.
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Awards / Recognitions (1)

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