Care Homes Owned by Dovehaven in Merseyside

The staff are interested, engaged and skilled. They organise plenty of activities, different types, different times. Staff join in with enthusiasm and sensitivity. Residents are well supported and relaxed.

The care delivered by the staff team here is excellent. The range of activities and entertainment is absolutely fantastic too. My mother is very well cared for by a team who don't patronise her but listen to her needs. The home itself is always clean and well kept. Brilliant - well done everyone.

I can't thank the staff enough for the care they give my dad. He is truely happy here and we are so happy that he is safe and cared for in such an excellent manner. Carolyn gives my dad such good care and I feel that this needs special recognition.

Lots of 'enrichment' activities.

l was on holiday over the Christmas new year period, l was on holiday alone after recently losing my husband, and Tracey from Church View let Jackie video called me on Christmas day which was absolutely brilliant, it made my day

The garden is also kept really nicely and it is an enjoyable place to spend time with my dad.

My husband has settled down quite well and seems to be more interested in his surroundings since his medication has been reduced. The care he has been given is good and the staff seem very attentive towards his needs

The care is brilliant. My dad has a catheter and it needs monitoring. He looks healthy and clean and has even put on weight from all the regular meals. The actual home probably needs a bit of an update, but the care is exceptional. My dad has been in nicer looking homes but the care has been lacking. Thank you so much for looking after him with patience and as a part of a family.

Amazing carers who are dedicated to the well being of service users. Quick recognition and treatment of emergencies. My grandad has thrived since living at garden lodge and as a family we know he is well cared for and safe.

My husband has been in Millbrook House for about 2 months. He has multiple sclerosis and recently diagnosed with dementure. He was quite independant and didn't like people doing things for him eg: personal care. He can't walk and needs a wheelchair. The staff have been patient with him explaining to him what they are going to do and why. He has learned to accept help and gets on well with staff. The food is excellent and he enjoys his meals. All the staff are friendly towards him.

Staff are approachable and supportive not only for my sister's care but also of me which is comforting while being responsible for a relative with dementia

The home is run to the highest standard. The management is second to none they look after each paitent with the upmost loving care. The way they speak laugh interact personally. The sky is the limit. They go above and beyond. They do activities each day for paitents and get them all involved like one big happy family. Keep doing what ye do ye are amazing

All the staff within the home made them so welcome. They were full of praise for the staff sitting nothing was too much trouble for them. They loved the food especially the breakfast. Would highly recommend this home

Excellent care home. Caring and friendly staff. Lots of great activities arranged for residents. Good friendly atmosphere.

Many thanks to Elaine who creates lots of events to keep everyone occupied. Plus a shout out to Ros, Diane & Jess all the staff for looking after my dad so well. Keep up the good work.

My mum is a service user at the Brunswick. She has made lovely relationships with the carers and other residents. The Brunswick team are highly qualified, friendly, empathetic and very welcoming. My mum enjoys all the activities that are on offer and enjoys her day trips out having fun and socialising. They are also very proactive in encouraging my mum's independence and mental capacity. I am very pleased with the care my mum receives at the Brunswick.

Residents are made to feel comfortable in a clean, safe environment. All staff are extremely helpful and will cheer up residents with laughter and love.

My Grandmother has been here for around a year now and i have to say the staff have been nothing but exceptional with her, they do so much to keep the residants entertained and make sure theyre all comfortable and well looked after, the rooms are lovely and bright with various facilitys to fit the needs of many. I am so grateful the my grandma is well looked after, there isnt a day that goes by that something funny or interesting doesnt happen there , its always nice to see how much the staff truly care about not only there residants but also the families of said residants. 100/10 would recommend to anyone and everyone!!

My mum has been here for a year, and what a fantastic year she has had lots and lots of activities loads of days out way too many to mention, she is so happy, safe and sound well looked after I really can't say how thankful I am, the staff are fantastic all join in when events are on they have singers in regularly, discos the children from local schools go in to sing for the residents, summer fayre Christmas parties, and each resident gets a lovely cake and a song on there birthday, the staff make every single person feel loved and special, I count my lucky stars the day I visited to have a look if it was suitable for mum, every staff member goes above and beyond, if you want to join a lovely caring happy family come to the Brunswick you really won't be disappointed xx

Mum has been a resident of Brooklands for just over a year now. She's had a couple of tricky moments with her mobility and confusion, but the whole team are there for her, to care, and give her the best life possible. Watching Mum participate in the activities Elaine organises, warms my heart, Mum has always been a 'pack animal' loves company, and a sing-song. Best decision ever!