Care Home Owned by Roseberry Care Centre (England) Ltd in Buckinghamshire

House as a forever home, or just rest bite care to sign up today! Absolutely fantastic. Thank-you to all

is a good choice of activities to join in with and it's nice how the home celebrates season celebrations. Thank you Hamilton House for all you do for Dad.

Bingo, exercises to help them keep moving and mobile as much as possible. My Dad is 88 and really enjoys joining in the activities with my Mum.
She also arranges events, cheese and wine and others for family members to attend. They hold regular relative and resident meetings to allow everyone to have a say and address what they need too.
The nurse, is a great nurse, always keeps me up to date with everything to do with my Mum.
All the carers are kind and always so helpful, my Mum is really happy in there,

House, it really has become her home. Activities are offered every day and these are great fun for all residents. I visit regularly and feel welcomed by everyone. I understand that it is a difficult choice when a loved one has to move into residential care but I know that my aunt is happy, cared for and treated with dignity, kindness and love.

and friends were able to pop in. Mum was fortunate to surpass the expectations of a few weeks and I believe this is down to the care she received. Nothing was too much trouble and the staff very quickly got to know Mum's likes (and dislikes) when she became less able to make her wishes known they were able to anticipate her needs resulting in a loving continuity of her care.
The personal touch from the staff was one thing I appreciated most. Mum loved seeing people and staff knew this and would always pop into her room when passing, the smiles she gave made me realise that she truly did feel cared for.
After she passed away, staff continued to support us as a family. We're forever grateful.

did not give up on her for 1 minute. Their love and care constant throughout. I got to spend another year and a half with her, laughing, healing and being loved. I feel blessed that she was sent here. Sadly I lost her but I know she was so happy and loved by staff. Thank you for saving her and giving me more time love her more

frequent visitor.
For their Golden Wedding Anniversary they arranged flowers for Mum to give to Dad and bought Dad a tie to wear. They really go above and beyond!
They also showed great care and patience towards my dad and I felt he was looked after well. The nurse was excellent. She was experienced and always kept me updated. They always had the best interests of Dad in mind.
My dad's last days were handled with expertise, sensitivity and kindness.

off a vulnerable resident!

comfortable by a lovely team of people. Nothing was too much trouble. Thank you all at Hamilton House.

and very caring. They treat the residents with dignity and patience.

been a few occasions during the early part of this year where I had to work with management and nursing staff to resolve issues both with medication (largely due to communication breakdowns between the local GP practice and the care home) and (typical agency) staff not taking the critical time to understand my Mum's needs properly. Thanks to the diligence and persistent efforts from the nursing staff to improve communication with the local GP practice as well as significant effort from the current manager and her team to recruit and engage with permanent staff and reduce reliance on agency staff, these issues reduced significantly in the last 4 - 5 months.

upsetting for her and me. Some staff were good at their jobs but there just wasn't the care I expected her to receive being terminally ill. I had to complain about the way she was neglected. When she was moved for the final time she was comfortable and had more care but it should have been this way from day 1. Not what you expect when you entrust your loved one to a care home.

My parents have been married for 66 years and to be able to spend time with him made such a difference to my mum so thank you from the whole family.

at times. So many of the staff really took time to get to know my dad and that made a real difference to the last months of his life. The nursing home management dealt with our situation with great compassion and sensitivity and we can’t thank them enough.