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Care Home Owned by Roseberry Care Centre (England) Ltd in Lancashire

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9.3 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Roseberry Care Centre (England) Ltd in Lancashire

Only the locations & reviews in Lancashire for Roseberry Care Centre (England) Ltd are showing below.

View the details of all 26 locations (with 1758 reviews) owned by Roseberry Care Centre (England) Ltd

Roseberry Care Centre (England) Ltd Locations in Lancashire (1)

 - Browse 1 Care Home owned by Roseberry Care Centre (England) Ltd in Lancashire
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Beech Grove
St Paul's Street, Low Moor, Clitheroe BB7 2LS 
9.4 57 reviews
Beech Grove, Clitheroe, Lancashire
"As always the home felt warm and welcoming. I work in care and I am always impressed with how much the staff enjoy their jobs. My mother in…"   Read all 57 reviews
  • from £1,060 / week
  • 33 Rooms
Location Type Care Home

Beech Grove takes a person-centred approach to residential care needs, with a wide range of expertise and provision that is also ideal for adults with dementia. The skilled team are friendly and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care

Roseberry Care Centre (England) Ltd Reviews in Lancashire (57)

9.3

Roseberry Care Centre (England) Ltd has a Group Review Score of 9.3 (9.266) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Roseberry Care Centre (England) Ltd must have a Review Score.

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Review of

Beech Grove

from Fran G (Daughter-in-law of Resident) published on 19 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
As always the home felt warm and welcoming. I work in care and I am always impressed with how much the staff enjoy their jobs. My mother in law feels safe and happy. The home has supported us through a very difficult time and every one has always been kind and sensitive. Ten out of ten. Outstanding.
Reply from Ana Wilcox, Manager at Beech GroveThank you so much for your incredibly kind words and for taking the time to share your experience. It means a great deal to us, especially coming from someone who works in care themselves.
We are so pleased that your mother-in-law feels safe, happy and supported within our home, as her wellbeing and comfort are always at the heart of everything we do. Your comments about our team truly mean a lot, and we will be sure to share them with everyone.
It has been a privilege to support both your mother-in-law and your family through such a difficult time, and we are grateful for the trust you have placed in us. Thank you again for your wonderful feedback and recommendation.
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Review of

Beech Grove

from Alison M (Daughter of Resident) published on 11 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has been in Beech Grove Care home for over 8 yrs now, & is very well looked after. I know the majority of the staff there, some better than others, and I find them caring, friendly & compassionate. I am regularly kept up to date with Mums care & appreciate the video calls that certain staff do
to maintain contact with my mum during times when she is able to do so.
Reply from Ana Wilcox, Manager at Beech GroveThank you for sharing your experience and for the trust you have placed in Beech Grove over the past eight years. We are delighted to hear that your mum is well cared for and that our team's caring, friendly and compassionate approach has made a positive difference to both of you.
It is also lovely to know that the regular updates and video calls have helped you stay connected and involved in your mum's care. Your kind words will be shared with the team, who are committed to providing person-centred support to every resident and their families. Thank you again for your thoughtful feedback. We will share your feedback with the team.
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Review of

Beech Grove

from C S (Niece of Resident) published on 5 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visiting Beech Grove is always a positive experience; the staff are polite, welcoming and professional.
The care is given around individual needs. The residents are well cared for, and staff treat them with dignity and respect.
Reply from Ana Wilcox, Manager at Beech GroveThankyou for your lovely review and feedback. We are happy to know that your experiences at Beech Grove have always been positive. We will share your feedback with the team and continue to work towards improving our service for your loved one and everyone at Beech Grove.
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Review of

Beech Grove

from Julie W (Daughter of Resident) published on 7 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visit my mother weekly and always find the staff to be friendly, experienced and efficient. The home is clean, tidy and overall run very well. Special occasions are happily catered for and visitors are made very welcome.
Reply from Ana Wilcox, Manager at Beech GroveThank you for your kind and thoughtful review.
We are delighted to hear that your visits to your mother are consistently positive and that you find our team friendly, experienced, and efficient. It is very important to us that both our residents and their families feel welcomed and supported, so your feedback means a great deal.
We are also pleased that you have noticed the cleanliness of the home and the effort we put into creating a warm, well-run environment. Celebrating special occasions and making visitors feel at home are things we truly value, and its wonderful to know these efforts are appreciated.
Thank you again for taking the time to share your experience.
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Review of

Beech Grove

from Adrienne S (Daughter of Resident) published on 2 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderfull staff, caring and patient with both mum and dad.The management team has also been a great support for me and our family. Both of my parents are there, it was important to have them together because mum has Alzheimers and can't be away from dad.He is the only person she recognises now.Nothing
too much trouble and they have both enjoyed the trips out last year. The meals are freshly prepared and the staff are so helpful and adaptable especially with mum who is a fussy eater.
Reply from Ana Wilcox, Manager at Beech GroveIt means a great deal to us that you feel both your mum and dad are cared for with patience and compassion. We understand how important it was for them to stay together, especially as your mum is living with Alzheimer's and finds comfort in having your dad close by. Supporting their bond and preserving those special connections is central to our approach to person-centred care.
We're also pleased that you've felt supported by our management team - we know how important reassurance and open communication are for families. It's lovely to hear they've enjoyed the trips out and that our freshly prepared meals and flexible approach, particularly with your mum's preferences, have made a positive difference.
Thank you for trusting us with their care - it's a privilege to support your family.
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Review of

Beech Grove

from J R (Son of Resident) published on 25 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Beech Grove is run really well all staff are friendly and caring and also very helpful a good atmosphere throughout happy as well, mum is happy and safe and that it my main thing for her and the managament as helpful and always there if needed to answer any questions.
Reply from Ana Wilcox, Manager at Beech GroveThankyou for your review, we really appreciate the feedback.
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Review of

Beech Grove

from P G (Wife of Resident) published on 6 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are extremely helpful and kind, they go out of their way to demonstrate their committment to ensure the life of the residents is as good as can be. The meals are cooked fresh everyday, they are well balanced and residents' likes & dislikes taken into account.
Reply from Ana Wilcox, Manager at Beech GroveThank you so much for your kind words. We truly appreciate your feedback and are delighted to hear that youre happy with the care and support provided by our staff. Our team takes great pride in ensuring residents feel valued and comfortable, and its wonderful to know this is reflected in your experience. Were also pleased that youre enjoying the freshly prepared meals and the attention given to residents individual preferences. Your feedback means a lot to us and encourages us to continue providing the highest standard of care.
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Review of

Beech Grove

from Belinda M (Daughter of Resident) published on 2 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Beech Grove is a lovely home with caring happy and helpful staff
Reply from Ana Wilcox, Manager at Beech GroveThank you so much for taking the time to rate us so highly across all areas of our service. We truly appreciate your feedback and are delighted to know that your experience with our home has been so positive. Our team works hard to provide the highest standards of care and support, and its wonderful to see this reflected in your review.
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Review of

Beech Grove

from G M (Nephew of Resident) published on 2 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Beech Grove provides a welcoming environment with very attentive care/support staff, managed effectively from the top. On the odd occasion where staff have been less helpful (nights) this has been dealt with quickly and efficiently.
The rooms are adequate for an individual's needs but the tidiness
and cleanliness is sometimes lacking.
Overall a good experience in the areas that really matter.
Reply from Ana Wilcox, Manager at Beech GroveThank you for taking the time to share your feedback about Beech Grove. We are so pleased to hear that you feel welcomed and well-supported by our team, and that you have confidence in the way we are managed. Its especially encouraging to know that any issues you have experienced, such as less helpful support at night, have been addressed quickly and efficiently.We also appreciate your comments regarding room tidiness and cleanliness. Maintaining a high standard in this area is very important to us, and your feedback highlights where we can do better. We will review our cleaning routines and ensure that these standards are consistently met across all rooms.Your honest feedback helps us to continually improve our service and create the best possible environment for our residents. Thank you again for sharing your experience, and please dont hesitate to reach out to us directly if youd like to discuss your feedback further.
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Review of

Beech Grove

from R G (Wife of Resident) published on 10 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly staff. ALways helpful & caring. Residents always look clean and very well cared for.
Reply from Ana Wilcox, Manager at Beech GroveThank you so much for your kind words. We truly appreciate you taking the time to share your experience. It means a great deal to our team to know that you find our staff friendly, helpful, and caring.We're especially glad to hear that your loved one is looking well cared for and comfortable - maintaining dignity and providing compassionate, attentive care is at the heart of everything we do.Your feedback is a wonderful encouragement to our staff and reinforces our commitment to creating a supportive, homely environment for all our residents. We will share your feedback with the team this week, Thank-you very much.
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Review of

Beech Grove

from Kieron M (Son of Resident) published on 30 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in this care home for a few months now, and I am so delighted with the care she receives. The staff are just great, so friendly, helpful, attentive, and really listen to concerns and advice from relatives. This care home has lots of love and fun, for both the residents and also among
the staff. The staff have cared for my mum above my hopes and I am so thankful for them and the 'home' they provide for her. It feels like one big family. They also rise well to challenges and changing care needs.
Thanks
Reply from Ana Wilcox, Manager at Beech GroveThank you so much for your kind words. It truly means a lot to all of us here at the home. We absolutely love caring for your mum-she's settled in so well and has become such a special part of our home's community. Knowing that you feel supported and reassured means the world to us. We're proud of the team for the way they rise to meet changing needs while keeping things filled with warmth, fun, and genuine care. It really does feel like one big family here, and we're so glad your mum is part of it.
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Review of

Beech Grove

from Catherine F (Daughter of Resident) published on 7 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum came into the home for assessment and put in a small room. She is now permanent & no bigger room available at the moment, but we would like a bigger one as soon as possible.
The food seems excellent and always plenty.
All staff - nurses, domestic, manager are fantastic, really helpful to families.
(I work in care) All patients treated with alot of dignity & kindness.
The kitchen staff excellent/good food + helpful.
Reply from Melanie Benson, Regional Operations Manager at Beech GroveWe are delighted to hear that you have had such a positive experience with our team. It's especially lovely to hear your praise for our kind and caring staff team, including your positive comments regarding our kitchen team and good and plentiful food. We completely understand your desire for a larger room. At present, the home is fully occupied with no vacant rooms available, but please rest assured that if anything suitable becomes available in future, we will be happy to discuss options with you.Your appreciation means a great deal to all of us, and we are so pleased that your loved one is being treated with the dignity, kindness and care they deserve. Thank you again for your kind words.
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Review of

Beech Grove

from T M (Daughter of Resident) published on 20 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum lives at beech grove and finds the staff very caring and know the residents well , and have a person centred approach to the care they give .
As a family member it's very reassuring that you know your mum is getting well looked after and supported
Reply from Ana Wilcox, Manager at Beech GroveThankyou very much for your kind words and feedback. We are happy to hear that you feel reassured Mum is safe and well supported by our team. Mum enjoys getting involved with our activities and parties and is looking forward to todays Tea and Cake afternoon.
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Review of

Beech Grove

from Lynne S (Daughter of Resident) published on 11 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is well cared for. The staff are all very caring. They look after her very well. They always go the extra mile. When we visit, they make us welcome and offer refreshments.
The home offers activities and they have parties regularly for all events throughout the year.
Mum enjoys the food, it is
prepared on-site. They offer a good variety and always make sure she has her favourites. We are very satisfied with the care she receives.
Reply from Ana Wilcox, Manager at Beech GroveThank you very much for your review, this will be shared with the team.
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Review of

Beech Grove

from Tristan B (Son of Resident) published on 9 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Beech Grove is a wonderful care home and my mother is very well looked after. The staff are superb and cannot do too much to help. Visiting is easy and we are always made very welcome.
Reply from Ana Wilcox, Manager at Beech GroveThank you for your lovely review. All of our reviews and feedback are shared with the team and are greatly appreciated.
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Review of

Beech Grove

from Marie E (Wife of Resident) published on 9 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Residents are looked after in a happy and caring environment. Their needs are attended to with dignity and love. Activities and outings are arranged for those who are able. As visitors we are made very welcome, so as a family we are pleased that my husband and their dad is in the care of Beech Grove.
Reply from Ana Wilcox, Manager at Beech GroveThank you for your lovely review. All of our reviews and feedback are shared with the team and are greatly appreciated.
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Review of

Beech Grove

from S B (Daughter of Resident) published on 9 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are the ones that make this residential home caring. They work unbelievably hard. All staff are friendly, compassionate and shines a mile, that they care.
Reply from Ana Wilcox, Manager at Beech GroveThankyou for your lovely staff feedback. We will share your comments with the team.
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Review of

Beech Grove

from Gill C (Daughter of Resident) published on 16 February 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home provided a safe and welcoming environment for my dad.
The carers were wonderful and obviously thought a lot of my dad.
He always seemed happy and content at the home whenever we visited.
Reply from Ana Wilcox, Manager at Beech GroveThank you for your lovely review. We will pass on your feedback to the team.
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Review of

Beech Grove

from S H (Daughter of Resident) published on 22 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been at Beech Grove for two years now and the care she receives is very good. All the staff are so friendly and helpful and always have a smile and make me feel very welcome when I visit. A few members of our family came to visit Mum just before Christmas and a puppy and small children.
They went out of their way to accommodate us and made us so welcome it was lovely and made Mum's Christmas very special. I am very happy with the care my mother receives. A very happy home with lovely caring staff.
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Review of

Beech Grove

from Chris W (Son of Resident) published on 19 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father has only been a resident for a couple of weeks but the staff have been extremely kind, efficient and caring during this stressful time.
Reply from Ana Wilcox, Manager at Beech GroveThank you for your review. Our staff will be pleased to hear your feedback.
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