Care Home Owned by Roseberry Care Centre (England) Ltd in Lancashire
9.2
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Lancashire for Roseberry Care Centre (England) Ltd are showing below.
Roseberry Care Centre (England) Ltd Locations in Lancashire (1)
Beech Grove
9.3
54 reviews
St Paul's Street, Low Moor, Clitheroe BB7 2LS
"My mum has been in this care home for a few months now, and I am so delighted with the care she receives. The staff are just great, so…" Read all 54 reviews
Location Type Care Home
Beech Grove takes a person-centred approach to residential care needs, with a wide range of expertise and provision that is also ideal for adults with dementia. The skilled team are friendly and welcoming to loved ones, considering an open door policy… Read more about Beech Grove
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Learning Disability / Autism
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- Eating Disorders
- Acquired Brain Injury
- Alcohol / Drug Misuse
- 33 Rooms
- from £1,011 / week
Roseberry Care Centre (England) Ltd Reviews in Lancashire (54)
9.2
Roseberry Care Centre (England) Ltd has a Group Review Score of 9.2 (9.159) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Roseberry Care Centre (England) Ltd must have a Review Score.
Review of
Beech Grove
from J R (Son of Resident) published on 25 November 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Beech Grove is run really well all staff are friendly and caring and also very helpful a good atmosphere throughout happy as well, mum is happy and safe and that it my main thing for her and the managament as helpful and always there if needed to answer any questions.
Reply from Ana Wilcox, Manager at Beech GroveThankyou for your review, we really appreciate the feedback.
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Review of
Beech Grove
from P G (Wife of Resident) published on 6 November 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The staff are extremely helpful and kind, they go out of their way to demonstrate their committment to ensure the life of the residents is as good as can be. The meals are cooked fresh everyday, they are well balanced and residents' likes & dislikes taken into account.
Reply from Ana Wilcox, Manager at Beech GroveThank you so much for your kind words. We truly appreciate your feedback and are delighted to hear that youre happy with the care and support provided by our staff. Our team takes great pride in ensuring residents feel valued and comfortable, and its wonderful to know this is reflected in your experience. Were also pleased that youre enjoying the freshly prepared meals and the attention given to residents individual preferences. Your feedback means a lot to us and encourages us to continue providing the highest standard of care.
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Review of
Beech Grove
from Belinda M (Daughter of Resident) published on 2 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Beech Grove is a lovely home with caring happy and helpful staff
Reply from Ana Wilcox, Manager at Beech GroveThank you so much for taking the time to rate us so highly across all areas of our service. We truly appreciate your feedback and are delighted to know that your experience with our home has been so positive. Our team works hard to provide the highest standards of care and support, and its wonderful to see this reflected in your review.
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Review of
Beech Grove
from G M (Nephew of Resident) published on 2 September 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Beech Grove provides a welcoming environment with very attentive care/support staff, managed effectively from the top. On the odd occasion where staff have been less helpful (nights) this has been dealt with quickly and efficiently.
The rooms are adequate for an individual's needs but the tidiness
The rooms are adequate for an individual's needs but the tidiness
and cleanliness is sometimes lacking.
Overall a good experience in the areas that really matter.
Overall a good experience in the areas that really matter.
Reply from Ana Wilcox, Manager at Beech GroveThank you for taking the time to share your feedback about Beech Grove. We are so pleased to hear that you feel welcomed and well-supported by our team, and that you have confidence in the way we are managed. Its especially encouraging to know that any issues you have experienced, such as less helpful support at night, have been addressed quickly and efficiently.We also appreciate your comments regarding room tidiness and cleanliness. Maintaining a high standard in this area is very important to us, and your feedback highlights where we can do better. We will review our cleaning routines and ensure that these standards are consistently met across all rooms.Your honest feedback helps us to continually improve our service and create the best possible environment for our residents. Thank you again for sharing your experience, and please dont hesitate to reach out to us directly if youd like to discuss your feedback further.
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Review of
Beech Grove
from R G (Wife of Resident) published on 10 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very friendly staff. ALways helpful & caring. Residents always look clean and very well cared for.
Reply from Ana Wilcox, Manager at Beech GroveThank you so much for your kind words. We truly appreciate you taking the time to share your experience. It means a great deal to our team to know that you find our staff friendly, helpful, and caring.We're especially glad to hear that your loved one is looking well cared for and comfortable - maintaining dignity and providing compassionate, attentive care is at the heart of everything we do.Your feedback is a wonderful encouragement to our staff and reinforces our commitment to creating a supportive, homely environment for all our residents. We will share your feedback with the team this week, Thank-you very much.
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Review of
Beech Grove
from Kieron M (Son of Resident) published on 30 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum has been in this care home for a few months now, and I am so delighted with the care she receives. The staff are just great, so friendly, helpful, attentive, and really listen to concerns and advice from relatives. This care home has lots of love and fun, for both the residents and also among
the staff. The staff have cared for my mum above my hopes and I am so thankful for them and the 'home' they provide for her. It feels like one big family. They also rise well to challenges and changing care needs.
Thanks
Thanks
Reply from Ana Wilcox, Manager at Beech GroveThank you so much for your kind words. It truly means a lot to all of us here at the home. We absolutely love caring for your mum-she's settled in so well and has become such a special part of our home's community. Knowing that you feel supported and reassured means the world to us. We're proud of the team for the way they rise to meet changing needs while keeping things filled with warmth, fun, and genuine care. It really does feel like one big family here, and we're so glad your mum is part of it.
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Review of
Beech Grove
from Catherine F (Daughter of Resident) published on 7 May 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My mum came into the home for assessment and put in a small room. She is now permanent & no bigger room available at the moment, but we would like a bigger one as soon as possible.
The food seems excellent and always plenty.
All staff - nurses, domestic, manager are fantastic, really helpful to families.
The food seems excellent and always plenty.
All staff - nurses, domestic, manager are fantastic, really helpful to families.
(I work in care) All patients treated with alot of dignity & kindness.
The kitchen staff excellent/good food + helpful.
The kitchen staff excellent/good food + helpful.
Reply from Melanie Benson, Regional Operations Manager at Beech GroveWe are delighted to hear that you have had such a positive experience with our team. It's especially lovely to hear your praise for our kind and caring staff team, including your positive comments regarding our kitchen team and good and plentiful food. We completely understand your desire for a larger room. At present, the home is fully occupied with no vacant rooms available, but please rest assured that if anything suitable becomes available in future, we will be happy to discuss options with you.Your appreciation means a great deal to all of us, and we are so pleased that your loved one is being treated with the dignity, kindness and care they deserve. Thank you again for your kind words.
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Review of
Beech Grove
from Alison M (Daughter of Resident) published on 16 April 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Beech Grove has provided a high standard of care for my mum. The staff show kindness and compassion and go above and beyond each time I visit. My mum has been a resident there for nearly seven years, during which time her condition has understandably deteriorated. However, her care needs have changed
and this continues to be met at a very high, individualised standard.
Reply from Ana Wilcox, Manager at Beech GroveThank you so much for your kind words. Your mum has been such a cherished part of life at Beech Grove she brings warmth to our home, and its been a privilege to care for her over the years. Weve all built such a fond connection with her, and the staff genuinely enjoy seeing you when you visit. Your continued support and trust mean so much to us, and were so pleased to know our care has brought comfort to you both.
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Review of
Beech Grove
from T M (Daughter of Resident) published on 20 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum lives at beech grove and finds the staff very caring and know the residents well , and have a person centred approach to the care they give .
As a family member it's very reassuring that you know your mum is getting well looked after and supported
As a family member it's very reassuring that you know your mum is getting well looked after and supported
Reply from Ana Wilcox, Manager at Beech GroveThankyou very much for your kind words and feedback. We are happy to hear that you feel reassured Mum is safe and well supported by our team. Mum enjoys getting involved with our activities and parties and is looking forward to todays Tea and Cake afternoon.
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Review of
Beech Grove
from Lynne S (Daughter of Resident) published on 11 December 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum is well cared for. The staff are all very caring. They look after her very well. They always go the extra mile. When we visit, they make us welcome and offer refreshments.
The home offers activities and they have parties regularly for all events throughout the year.
Mum enjoys the food, it is
The home offers activities and they have parties regularly for all events throughout the year.
Mum enjoys the food, it is
prepared on-site. They offer a good variety and always make sure she has her favourites. We are very satisfied with the care she receives.
Reply from Ana Wilcox, Manager at Beech GroveThank you very much for your review, this will be shared with the team.
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Review of
Beech Grove
from Tristan B (Son of Resident) published on 9 December 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Beech Grove is a wonderful care home and my mother is very well looked after. The staff are superb and cannot do too much to help. Visiting is easy and we are always made very welcome.
Reply from Ana Wilcox, Manager at Beech GroveThank you for your lovely review. All of our reviews and feedback are shared with the team and are greatly appreciated.
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Review of
Beech Grove
from Marie E (Wife of Resident) published on 9 December 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Residents are looked after in a happy and caring environment. Their needs are attended to with dignity and love. Activities and outings are arranged for those who are able. As visitors we are made very welcome, so as a family we are pleased that my husband and their dad is in the care of Beech Grove.
Reply from Ana Wilcox, Manager at Beech GroveThank you for your lovely review. All of our reviews and feedback are shared with the team and are greatly appreciated.
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Review of
Beech Grove
from S B (Daughter of Resident) published on 9 May 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The staff are the ones that make this residential home caring. They work unbelievably hard. All staff are friendly, compassionate and shines a mile, that they care.
Reply from Ana Wilcox, Manager at Beech GroveThankyou for your lovely staff feedback. We will share your comments with the team.
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Review of
Beech Grove
from Gill C (Daughter of Resident) published on 16 February 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The home provided a safe and welcoming environment for my dad.
The carers were wonderful and obviously thought a lot of my dad.
He always seemed happy and content at the home whenever we visited.
The carers were wonderful and obviously thought a lot of my dad.
He always seemed happy and content at the home whenever we visited.
Reply from Ana Wilcox, Manager at Beech GroveThank you for your lovely review. We will pass on your feedback to the team.
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Review of
Beech Grove
from S H (Daughter of Resident) published on 22 January 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My mother has been at Beech Grove for two years now and the care she receives is very good. All the staff are so friendly and helpful and always have a smile and make me feel very welcome when I visit. A few members of our family came to visit Mum just before Christmas and a puppy and small children.
They went out of their way to accommodate us and made us so welcome it was lovely and made Mum's Christmas very special. I am very happy with the care my mother receives. A very happy home with lovely caring staff.
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Review of
Beech Grove
from Chris W (Son of Resident) published on 19 January 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My father has only been a resident for a couple of weeks but the staff have been extremely kind, efficient and caring during this stressful time.
Reply from Ana Wilcox, Manager at Beech GroveThank you for your review. Our staff will be pleased to hear your feedback.
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Review of
Beech Grove
from J B (Daughter of Resident) published on 12 January 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother has been a resident at Beech Grove for almost two years and has settled in completely. The staff are hard-working, caring and friendly. My mother is content, safe and could not be in better hands. I am more than happy to recommend Beech Grove to anyone who would need its services.
Reply from Ana Wilcox, Manager at Beech GroveThank you for your lovely feedback. We will pass on your review to the team.
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Review of
Beech Grove
from F C (Resident) assisted by family/friend published on 19 October 2023 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Very caring and friendly home. It is well managed and staff are helpful under approachable. Would recommend Beech Grove without hesitation.
Reply from Carol Cochrane, Regional Operations Manager at Beech GroveThank you for your lovely comments, I am pleased you find Beech Grove a caring and friendly.
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Review of
Beech Grove
from Barry J (Son of Resident) published on 9 October 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All the staff at Beech Grove are very helpful. The care they have shown my mother over the last two years has been excellent. If a problem arises at any time it is quickly attended to by the relevant team/staff. Family members are kept up to date with everything that's happening.
Reply from Carol Cochrane, Regional Operations Manager at Beech GroveThank you for your lovely comments. I am so pleased you are happy with the care provided at Beech Grove.
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Review of
Beech Grove
from Julie W (Daughter of Resident) published on 6 October 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff at Beech Grove are doing a very good job caring for my mother's needs at a difficult stage in her life. Nothing is too much trouble, and any concerns raised are dealt with compassionately and efficiently. My mother is happy in the home, the food is good, and the staff interact well with her.
The staff make every effort to keep the residents entertained during the day and regularly organise events for those who are able to participate. The manager at Beech Grove is a very caring person by nature and is very easy to approach, and the administration side of the home is very informative and efficient.
My family and I are happy that Mum is in the right place; she was unhappy before moving into Beech Grove.
My family and I are happy that Mum is in the right place; she was unhappy before moving into Beech Grove.
Reply from Carol Cochrane, Regional Operations Manager at Beech GroveThank you for your feedback, I am glad that Mum is happy living at Beech Grove. I will pass your comments to the team.
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Awards / Recognitions (0)
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