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Care Home Owned by Roseberry Care Centre (England) Ltd in Lancashire

9.3 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Roseberry Care Centre (England) Ltd in Lancashire

Only the locations & reviews in Lancashire for Roseberry Care Centre (England) Ltd are showing below.

View the details of all 27 locations (with 1687 reviews) owned by Roseberry Care Centre (England) Ltd

Roseberry Care Centre (England) Ltd Locations in Lancashire (1)

 
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1 Care Home owned by Roseberry Care Centre (England) Ltd in Lancashire
Beech Grove

St Paul's Street, Low Moor, Clitheroe BB7 2LS 

9.5 51 reviews
"My mum has been in this care home for a few months now, and I am so delighted with the care she receives. The staff are just great, so…"   Read all 51 reviews
Location Type Care Home

Beech Grove takes a person-centred approach to residential care needs, with a wide range of expertise and provision that is also ideal for adults with dementia. The skilled team are friendly and welcoming to loved ones, considering an open door policy… Read more about Beech Grove

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Eating Disorders
  • Acquired Brain Injury
  • Alcohol / Drug Misuse
  • 33 Rooms from £1,054 / week

Roseberry Care Centre (England) Ltd Reviews in Lancashire (51)

9.3
Roseberry Care Centre (England) Ltd has a Group Review Score of 9.3 (9.290) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Roseberry Care Centre (England) Ltd must have a Review Score.

Overall Experience

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Review of

Beech Grove

from R G (Wife of Resident) published on 10 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly staff. ALways helpful & caring. Residents always look clean and very well cared for.

Reply from Ana Wilcox, Manager at Beech Grove

Thank you so much for your kind words. We truly appreciate you taking the time to share your experience. It means a great deal to our team to know that you find our staff friendly, helpful, and caring.We're especially glad to hear that your loved one is looking well cared for and comfortable - maintaining dignity and providing compassionate, attentive care is at the heart of everything we do.Your feedback is a wonderful encouragement to our staff and reinforces our commitment to creating a supportive, homely environment for all our residents. We will share your feedback with the team this week, Thank-you very much.

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Review of

Beech Grove

from Kieron M (Son of Resident) published on 30 June 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in this care home for a few months now, and I am so delighted with the care she receives. The staff are just great, so friendly, helpful, attentive, and really listen to concerns and advice from relatives. This care home has lots of love and fun, for both the residents and also among
the staff. The staff have cared for my mum above my hopes and I am so thankful for them and the 'home' they provide for her. It feels like one big family. They also rise well to challenges and changing care needs.
Thanks

Reply from Ana Wilcox, Manager at Beech Grove

Thank you so much for your kind words. It truly means a lot to all of us here at the home. We absolutely love caring for your mum-she's settled in so well and has become such a special part of our home's community. Knowing that you feel supported and reassured means the world to us. We're proud of the team for the way they rise to meet changing needs while keeping things filled with warmth, fun, and genuine care. It really does feel like one big family here, and we're so glad your mum is part of it.

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Review of

Beech Grove

from Catherine F (Daughter of Resident) published on 7 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum came into the home for assessment and put in a small room. She is now permanent & no bigger room available at the moment, but we would like a bigger one as soon as possible.
The food seems excellent and always plenty.
All staff - nurses, domestic, manager are fantastic, really helpful to families.
(I work in care) All patients treated with alot of dignity & kindness.
The kitchen staff excellent/good food + helpful.

Reply from Melanie Benson, Regional Operations Manager at Beech Grove

We are delighted to hear that you have had such a positive experience with our team. It's especially lovely to hear your praise for our kind and caring staff team, including your positive comments regarding our kitchen team and good and plentiful food. We completely understand your desire for a larger room. At present, the home is fully occupied with no vacant rooms available, but please rest assured that if anything suitable becomes available in future, we will be happy to discuss options with you.Your appreciation means a great deal to all of us, and we are so pleased that your loved one is being treated with the dignity, kindness and care they deserve. Thank you again for your kind words.

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Review of

Beech Grove

from Alison M (Daughter of Resident) published on 16 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Beech Grove has provided a high standard of care for my mum. The staff show kindness and compassion and go above and beyond each time I visit. My mum has been a resident there for nearly seven years, during which time her condition has understandably deteriorated. However, her care needs have changed
and this continues to be met at a very high, individualised standard.

Reply from Ana Wilcox, Manager at Beech Grove

Thank you so much for your kind words. Your mum has been such a cherished part of life at Beech Grove she brings warmth to our home, and its been a privilege to care for her over the years. Weve all built such a fond connection with her, and the staff genuinely enjoy seeing you when you visit. Your continued support and trust mean so much to us, and were so pleased to know our care has brought comfort to you both.

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Review of

Beech Grove

from T M (Daughter of Resident) published on 20 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum lives at beech grove and finds the staff very caring and know the residents well , and have a person centred approach to the care they give .
As a family member it's very reassuring that you know your mum is getting well looked after and supported

Reply from Ana Wilcox, Manager at Beech Grove

Thankyou very much for your kind words and feedback. We are happy to hear that you feel reassured Mum is safe and well supported by our team. Mum enjoys getting involved with our activities and parties and is looking forward to todays Tea and Cake afternoon.

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Review of

Beech Grove

from Lynne S (Daughter of Resident) published on 11 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is well cared for. The staff are all very caring. They look after her very well. They always go the extra mile. When we visit, they make us welcome and offer refreshments.
The home offers activities and they have parties regularly for all events throughout the year.
Mum enjoys the food, it is
prepared on-site. They offer a good variety and always make sure she has her favourites. We are very satisfied with the care she receives.

Reply from Ana Wilcox, Manager at Beech Grove

Thank you very much for your review, this will be shared with the team.

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Review of

Beech Grove

from Tristan B (Son of Resident) published on 9 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Beech Grove is a wonderful care home and my mother is very well looked after. The staff are superb and cannot do too much to help. Visiting is easy and we are always made very welcome.

Reply from Ana Wilcox, Manager at Beech Grove

Thank you for your lovely review. All of our reviews and feedback are shared with the team and are greatly appreciated.

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Review of

Beech Grove

from Marie E (Wife of Resident) published on 9 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Residents are looked after in a happy and caring environment. Their needs are attended to with dignity and love. Activities and outings are arranged for those who are able. As visitors we are made very welcome, so as a family we are pleased that my husband and their dad is in the care of Beech Grove.

Reply from Ana Wilcox, Manager at Beech Grove

Thank you for your lovely review. All of our reviews and feedback are shared with the team and are greatly appreciated.

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Review of

Beech Grove

from S B (Daughter of Resident) published on 9 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are the ones that make this residential home caring. They work unbelievably hard. All staff are friendly, compassionate and shines a mile, that they care.

Reply from Ana Wilcox, Manager at Beech Grove

Thankyou for your lovely staff feedback. We will share your comments with the team.

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Review of

Beech Grove

from Gill C (Daughter of Resident) published on 16 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home provided a safe and welcoming environment for my dad.
The carers were wonderful and obviously thought a lot of my dad.
He always seemed happy and content at the home whenever we visited.

Reply from Ana Wilcox, Manager at Beech Grove

Thank you for your lovely review. We will pass on your feedback to the team.

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Review of

Beech Grove

from S H (Daughter of Resident) published on 22 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been at Beech Grove for two years now and the care she receives is very good. All the staff are so friendly and helpful and always have a smile and make me feel very welcome when I visit. A few members of our family came to visit Mum just before Christmas and a puppy and small children.
They went out of their way to accommodate us and made us so welcome it was lovely and made Mum's Christmas very special. I am very happy with the care my mother receives. A very happy home with lovely caring staff.

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Review of

Beech Grove

from Chris W (Son of Resident) published on 19 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has only been a resident for a couple of weeks but the staff have been extremely kind, efficient and caring during this stressful time.

Reply from Ana Wilcox, Manager at Beech Grove

Thank you for your review. Our staff will be pleased to hear your feedback.

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Review of

Beech Grove

from Belinda M (Daughter of Resident) published on 17 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

One of the better homes out there. Staff are very friendly and treat their residents with care and compassion. The staff keeps you informed of any changes in a timely and regular manner. The rooms are neat, tidy and clean. There always appear to be activities both inside and outside the home to keep
the residents stimulated. Obviously, not all the residents will participate but the opportunities are there if wanted.
My mother has been there for almost a year and she has enjoyed being there. She has very good relationships with the staff and enjoys most of the activities. She has her hair done regularly which boosts her self-esteem as well as trips to cafes and restaurants. Compared to her previous home, this is a marked improvement in how she is being cared for so I'm very happy with her current care.
I would highly recommend this home if you have a relative who requires residential accommodation and one that offers a humanistic approach to each person who lives there.

Reply from Ana Wilcox, Manager at Beech Grove

Thank you for your positive and lovely review. We have passed on your feedback to the team. Thank you.

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Review of

Beech Grove

from J B (Daughter of Resident) published on 12 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Beech Grove for almost two years and has settled in completely. The staff are hard-working, caring and friendly. My mother is content, safe and could not be in better hands. I am more than happy to recommend Beech Grove to anyone who would need its services.

Reply from Ana Wilcox, Manager at Beech Grove

Thank you for your lovely feedback. We will pass on your review to the team.

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Review of

Beech Grove

from F C (Resident) assisted by family/friend published on 19 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very caring and friendly home. It is well managed and staff are helpful under approachable. Would recommend Beech Grove without hesitation.

Reply from Carol Cochrane, Regional Operations Manager at Beech Grove

Thank you for your lovely comments, I am pleased you find Beech Grove a caring and friendly.

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Review of

Beech Grove

from Barry J (Son of Resident) published on 9 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at Beech Grove are very helpful. The care they have shown my mother over the last two years has been excellent. If a problem arises at any time it is quickly attended to by the relevant team/staff. Family members are kept up to date with everything that's happening.

Reply from Carol Cochrane, Regional Operations Manager at Beech Grove

Thank you for your lovely comments. I am so pleased you are happy with the care provided at Beech Grove.

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Review of

Beech Grove

from Julie W (Daughter of Resident) published on 6 October 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Beech Grove are doing a very good job caring for my mother's needs at a difficult stage in her life. Nothing is too much trouble, and any concerns raised are dealt with compassionately and efficiently. My mother is happy in the home, the food is good, and the staff interact well with her.
The staff make every effort to keep the residents entertained during the day and regularly organise events for those who are able to participate. The manager at Beech Grove is a very caring person by nature and is very easy to approach, and the administration side of the home is very informative and efficient.
My family and I are happy that Mum is in the right place; she was unhappy before moving into Beech Grove.

Reply from Carol Cochrane, Regional Operations Manager at Beech Grove

Thank you for your feedback, I am glad that Mum is happy living at Beech Grove. I will pass your comments to the team.

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Review of

Beech Grove

from Giliian E (Niece of Resident) published on 17 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I visit my uncle I always find him happy and contented. The staff are always kind and he is obviously very fond of them. He enjoys the food and it's good to see that he has put weight on and looks really well. He tells me how much he enjoys being in the home and considering I don't live locally
I am given peace of mind.

Reply from Carol Cochrane, Regional Operations Manager at Beech Grove

Thank you for your feedback, it is lovely to hear that your uncle is settled at Beech Grove.

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Review of

Beech Grove

from Gareth W (Son of Resident) published on 19 April 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Kind, friendly, warm staff who are caring and have my mum's wellbeing at the heart of the provision. Range of trips, activities and worthwhile visits available throughout. Family environment with bespoke wrap-around care.

Reply from Carol Cochrane, Regional Operations Manager at Beech Grove

Thank you for your lovely feedback. I will pass your comments to the team.

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Review of

Beech Grove

from Stephen M (Husband of Resident) published on 18 April 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely happy with the care my wife is receiving. From day one she settled into such a friendly environment. All the staff are excellent, always welcoming, nothing is too much trouble.
While she's been a resident my wife's been on numerous trips out to the local cinema, local market place, out for
lunch, and church. This has helped to keep her active.

Reply from Carol Cochrane, Regional Operations Manager at Beech Grove

Thank you so much for your lovely feedback. I am so glad your wife has settled at Beech Grove.

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