Care Homes Owned by Roseberry Care Centre (England) Ltd in West Yorkshire

Mum has always been happy and comfortable there and the staff treat her with dignity. They are always happy to discuss what she has been 'up to'. They always call when there has been something to alert me to and I would love Mum to continue to enjoy her time there.

Always very helpful and accommodating. Assist with visits to appointments and hospital visits. All staff are very caring, and know member of the family is well cared for and safe.

For the cost you charge they should have more food and the gardens need to be better not very nice to look at have noticed they don't come round with cups of tea in afternoons, the residents deserve a little bit more for what they pay.

Well my wife is getting looked after better than ever, Better service and care, my daughter + I are happy

Carry on doing what you do.

Very friendly + welcoming nothing is too much home is very clean + tidy.

Of all the the care homes I have visited, or have had relatives stay, I can honestly say that Brantwood Hall is the most caring, professionally staffed and reliable I know. Throughout my father's stay, I was kept informed of his condition at all times, was made welcome whenever I visited, and felt totally secure that his needs would be catered for. I was listened to, and any concerns were responded to quickly and comprehensively. I think the overall feeling I had was that the staff genuinely tried their hardest to make people feel at home and important. In my experience this is rare. I felt reassured that my father was in safe, capable and caring hands. His room was lovely, warm and clean and his safety was taken seriously. Meals were tasty and varied and home cooked and he enjoyed them enormously. He actually left looking more sprightly than when he arrived! I'm grateful to all staff and am delighted that I happened upon such a well-run home that I would have no hesitation in using again.

The nursing home and staff are all excellent, my only problem is the dementia patients/clients trying to get into his room, I have put a baby gate on to stop this. The manager is always nice and polite. The only problem really is not being able to get in, and having to get staff off the job to answer the door.

Mum has moved to Brantwood Hall on 30-8-24. She has settled well, and my family are very impressed with her care and the welcome my mum and family have received so far.

It is also lovely to see that when it is a resident's birthday the staff make a fuss and decorate the lounge with bunting.

The care home is very nice and the staff are very friendly. It's very clean and warm and always on the end of the phone when you call.

Staff keep us up to date with everything.

My grandad was moved to Brantwood Hall Care Complex in December 2023 due to safeguarding issues at a previous care home. Since he has been here, I have nothing but praise for every single staff member, they have been so supportive and understanding and caring towards my grandad and other residents. My grandad has improved massively and is like a different person. He has made lots of new friends and loves the staff, he also doesn't ask to come home anymore which is very reassuring to us, as a family. We can't thank you all enough.

My father is in respite at Brantwood Hall Care Complex at the moment. I would highly recommend this care home. The staff give 100% and this is obviously their vocation. They are friendly, always smiling and very tentative to the residents, nothing is too much trouble. Patience of a saint springs to mind. Thank you for looking after my father at this upsetting and worrying time.

Very good care home, friendly staff. All residents treated with respect. The resident I visit seems to be happy with the home.

It's an amazing place to be in, the staff are amazing to be around. Everyone is nice and welcome.

My mother was placed at Brantwood Hall after being discharged from the hospital, having been injured in a fall. We have visited other care complexes but found Brantwood superior in all areas. The staff are caring, the management accommodating, but most importantly, my mother is well cared for and content. She has been encouraged to walk with her frame in a safe environment, and I have observed activities. Overall, I am very pleased with the care my mum is receiving.

Always friendly helpful staff that take good care of my sister. My sister always says the food is good the staff look after her very well. If she has any medical issues the doctor will visit and prescribe special care that the staff will carry out.

I have been visiting my friend for a long time. I feel good for him being in such great care. I can't imagine a better place to be, and feel so thankful for the staff.

Excellent.