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Care Home Owned by Roseberry Care Centre (England) Ltd in North Yorkshire

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9.2 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Roseberry Care Centre (England) Ltd in North Yorkshire

Only the locations & reviews in North Yorkshire for Roseberry Care Centre (England) Ltd are showing below.

View the details of all 27 locations (with 1768 reviews) owned by Roseberry Care Centre (England) Ltd

Roseberry Care Centre (England) Ltd Locations in North Yorkshire (1)

 - Browse 1 Care Home owned by Roseberry Care Centre (England) Ltd in North Yorkshire
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South Park Care Home
Gale Lane, Acomb, York YO24 3HX 
9.6 77 reviews
South Park Care Home, York, North Yorkshire
"Upon visiting my nan (who I don't see very often due to work commitments) it was lovely to visit her. My nan looks well in herself and very…"   Read all 77 reviews
  • from £1,400 / week
  • 80 Rooms
Location Type Care Home

South Park care home is situated in the Acomb area of York. This residential area has plenty of local amenities and is just a short bus ride from the centre of historic York. The home offers nursing ... Read more

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care

Roseberry Care Centre (England) Ltd Reviews in North Yorkshire (77)

9.2

Roseberry Care Centre (England) Ltd has a Group Review Score of 9.2 (9.179) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Roseberry Care Centre (England) Ltd must have a Review Score.

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Review of

South Park Care Home

from G M (Granddaughter of Resident) published on 19 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Upon visiting my nan (who I don't see very often due to work commitments) it was lovely to visit her. My nan looks well in herself and very well cared for. The caring staff was lovely towards myself and sister. The attitudes were lovely and it was an enjoyable visit. Thank you!
Reply from VIKKI HAMBLIN, Home Manager at South Park Care HomeThank you for your kind words and we are so pleased you had an enjoyable visit with your nan.
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Review of

South Park Care Home

from S P (Wife of Resident) published on 29 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First impressions very welcoming staff a very happy atmosphere and my husband is settled and happy and so am I thank you for looking after him so well.
Reply from VIKKI HAMBLIN, Home Manager at South Park Care HomeThank you for taking the time to review our home and for your lovely comments
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Review of

South Park Care Home

from Phil E (Son of Resident) published on 16 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father came to South Park from hospital as the home he had previously been in didn't feel they could provide the ongoing care he needed. Prior to accepting the place offered we paid a surprise visit around 18.00 hours one evening. We were warmly received and the member of staff we met was more
than happy to show us around. All the staff we bumped into that evening appeared to be happy in their work.


The home is a tired structure, and feels like it needs some significant investment, but please don't let that put you off. The care provided to my father was brilliant. The medical staff were eager to learn all about him to help them understand what his specific needs were. Although he was only with them for a number of weeks I was more than happy with what was done for him, but also what I saw provided for other residents.


All the staff we met over this period had a cheerful demeanor and were happy to chat with the relatives of the residents. It's the care that matters.

Reply from VIKKI HAMBLIN, Home Manager at South Park Care HomeThank you for taking the time to complete the review, it is very much appreciated
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Review of

South Park Care Home

from Patricia O (Wife of Resident) published on 27 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband received excellent care in the four months he was here at South Park. I would have loved him to have been able to stay here longer but the distance from home to visit was too far for me to visit as much as I would have liked.
Reply from VIKKI HAMBLIN, Home Manager at South Park Care HomeThank you so much for taking the time to give such a lovely review. We all hope that your husband has settled into his new home and that you are both happy and content.
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Review of

South Park Care Home

from A P (Wife of Resident) published on 19 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As the wife of a resident at South Park, I am very happy with all aspects of his care. My husband is very well looked after bu the team of carers, nurses, management and the behind-the-scences staff, eg cleaners, laundry, activities staff chefs, kitchen staff, maintenance man, etc.
My husband is treated
as an individual with respect, kindness and consideration. The staff are very hard-working, very polite and cheerful.
It is a great relief to be confident that my husband is in very safe hands, and in such a caring home. Thank you!
Reply from Vikki Hamblin, Home Manager at South Park Care HomeThank you for your very kind words, which I will pass on to the Whole Team and also i would like to Thank you for taking the time to review the home. It means a lot
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Review of

South Park Care Home

from D P (Daughter of Resident) published on 25 February 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum was at South Park for just over 2 years. She has significant nursing needs and received excellent care from the staff who treated her with dignity and respect. All staff across all teams, including management, were friendly and welcoming and showed exceptional patience with my 89 year old father
with dementia who visited mum every day and whose condition deteriorated considerably over time. My only complaint would be around the fabric of the building which was dated and poorly maintained in places. Mum's room was in poor condition with peeling wallpaper, scuffed paintwork and the sink hanging off the wall all the time she was there. The home has 2 lifts but both were out of order at the same time on numerous occasions meaning my father could not visit due to his inability to climb the stairs to mum's first floor room, and mum could not attend activities as they were all held on the ground floor. It would definitely have improved her quality of life had these issues been addressed.
Reply from Honor Keatley, Group Business Development Director at South Park Care HomeThank you so much for taking the time to share your experience. It's wonderful for team members to read what a difference they make, particularly in supporting your your father when he visited. I'm sorry the lift impacted his ability to visit. I have spoken with the Home Manager who I know did everything she could to speed up the repairs. The Home Manager explained to me the other points you raised and I'm sorry you feel these impacted your Mum. It is reassuring that you feel your Mum received excellent care from the team. We will be sure to share this with them. With best wishes, Honor, Business Development Director.
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Review of

South Park Care Home

from S B (Husband of Resident) published on 17 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The premises are appealing and well-maintained, and they have a wide range of facilities. There is a good range of activities for guests, appropriate to their needs. Food and drink needs are fully satisfied and the place has the highest food safety rating. The staff, however, are the best aspect, invariably
and without exception kind, caring helpful and all-round cheerful and smiling.
Reply from Vikki Hamblin, Home Manager at South Park Care HomeThank you for your kind words. I will pass this onto the staff team.
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Review of

South Park Care Home

from D W (Wife of Resident) published on 31 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very welcoming and work very hard, all have time for a chat and make you feel like one of their family. There was a lot of entertainment in the lead up to Christmas and every resident got a Christmas present from the home and also a gift from Father Christmas. My husband is bed bound most
of the time but the staff try to involve him in activities sometimes on a one to one basis. They also help him with his meals as he can't feed himself. I appreciate what they do for him.
Reply from VIKKI HAMBLIN, Home Manager at South Park Care HomeThank you for taking the time to review the home and for your comments, it is our privilege to take care of your husband.
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Review of

South Park Care Home

from Martin F (Partner of Resident) published on 30 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My partner has been here for 5 weeks and has received fabulous care and assistance with all here needs. I would not hesitate in giving this care home an excellent rating.
Reply from VIKKI HAMBLIN, Home Manager at South Park Care HomeThank you very much for your kind words. I will pass this on to the staff.
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Review of

South Park Care Home

from Marilyn S (Daughter of Resident) published on 29 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very pleased with the love and care show to my mother over the last 3 years she has been here. Definitely no complaints.
Reply from VIKKI HAMBLIN, Home Manager at South Park Care HomeThank you for your kind recognition. I will pass this on to the team.
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Review of

South Park Care Home

from Brenda B (Daughter of Resident) published on 16 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found all staff to be very professional and they all have time to speak to me if I need any advice. My mother is very happy and settled at South Park Care Home. She has dementia and requires every aspect of her day. She is very happy with the staff and she thinks of them as family. They are very
kind to her. Some of the facilities are a little tired but adequate.
Reply from VIKKI HAMBLIN, Home Manager at South Park Care HomeThank you for your kind words, we are very pleased your mother has settled with us. We continue to work and improve on all aspects of the home.
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Review of

South Park Care Home

from R K (Relative of Resident) published on 7 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent staff, felt like part of the family, will miss them all.
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Review of

South Park Care Home

from J D (Daughter of Resident) published on 1 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
So pleased I chose this nursing home for my mum. Couldn't wish for more caring and efficient staff, all across the board. Can't speak highly enough of the home. Thank you.
Reply from VIKKI HAMBLIN, Home Manager at South Park Care HomeThank you so much for taking the time to complete the review and for your kind words.
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Review of

South Park Care Home

from Kim B (Daughter of Resident) published on 1 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into South Park Care home in Feb 2024. She wasn't the easiest of people to deal with due to Dementia and her strong character, but the staff showed patience and kindness towards her and she has now got a good relationship with them. Unfortunately, she no longer recognises me, so this is very
reassuring. The staff always had time to talk to Dad (92 years of age) and me when we visited. In May Dad started to get forgetful and ended up in hospital for 2 months where he was diagnosed with Dementia too. We managed to get him into South Park on a temporary stay, but thanks to the staff working hard behind the scenes he is now there permanently. This is a great comfort to our family knowing that Mum and Dad are still together after 69 years. I cannot thank the Staff at South Park enough for their patience with Mum, their time helping Dad settle in and going out of their way to keep Mum and Dad together.
Reply from VIKKI HAMBLIN, Home Manager at South Park Care HomeThank you for taking the time to write such a lovely review, it is very much appreciated by all the team.
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Review of

South Park Care Home

from D H (Daughter of Resident) published on 30 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been very happy in the care home having been a resident for nearly 4 years. The carers are kind, caring and meticulous in reporting medical changes. They also respond to any concerns I may have. The nursing staff are quick to respond to issues and are prompt in contacting me regarding
any actions they take (calling on GP or community nurses. On a general note, there are regular activities for the ambulant wheelchair residents. There are many bedbound ones who I would like to see more engagement with. This one-to-one would obviously require more staff time. More hairdressing, nail painting and music playing would be appreciated for example.
Reply from VIKKI HAMBLIN, Home Manager at South Park Care HomeThank you so much for taking the time to complete the review and for your kind words.
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Review of

South Park Care Home

from June W (Daughter of Resident) published on 27 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good care, love them all.
Reply from VIKKI HAMBLIN, Home Manager at South Park Care HomeThank you so much for taking the time to complete the review and for you're kind words.
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Review of

South Park Care Home

from Sharron M (Daughter of Resident) published on 27 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been in South Park for 15 months, during this time all staff (clinical and management) have remained supportive in offering the best care to my mum, also to family. Always approachable even at the busiest of times of the day. I have nothing but praise for high level of care given to Mum. The
only minor flaw with South Park is that the bedrooms could do with updating.
Reply from VIKKI HAMBLIN, Home Manager at South Park Care HomeThank you so much for taking the time to complete the review and for you're kind words. I will discuss the points you have raised with the appropriate department.
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Review of

South Park Care Home

from L D (Daughter of Resident) published on 11 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a fabulous place! The staff were so kind, caring, and compassionate, not just to my dad but to all of us as family members.
Dad was so well looked after in the short time he was with them, which helped us massively as a family. A great place with the most amazing team!
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Review of

South Park Care Home

from Ann S (Wife of Resident) published on 29 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff were friendly and most helpful, both to my stepdaughter and myself while caring for her father and my husband. Thank you all sincerely.
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Review of

South Park Care Home

from Stephen C (Cousin of Resident) published on 30 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Well looked after by friendly staff.
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