Care Home Owned by Roseberry Care Centre (England) Ltd in North Yorkshire

than happy to show us around. All the staff we bumped into that evening appeared to be happy in their work.

The home is a tired structure, and feels like it needs some significant investment, but please don't let that put you off. The care provided to my father was brilliant. The medical staff were eager to learn all about him to help them understand what his specific needs were. Although he was only with them for a number of weeks I was more than happy with what was done for him, but also what I saw provided for other residents.

All the staff we met over this period had a cheerful demeanor and were happy to chat with the relatives of the residents. It's the care that matters.

as an individual with respect, kindness and consideration. The staff are very hard-working, very polite and cheerful.
It is a great relief to be confident that my husband is in very safe hands, and in such a caring home. Thank you!

with dementia who visited mum every day and whose condition deteriorated considerably over time. My only complaint would be around the fabric of the building which was dated and poorly maintained in places. Mum's room was in poor condition with peeling wallpaper, scuffed paintwork and the sink hanging off the wall all the time she was there. The home has 2 lifts but both were out of order at the same time on numerous occasions meaning my father could not visit due to his inability to climb the stairs to mum's first floor room, and mum could not attend activities as they were all held on the ground floor. It would definitely have improved her quality of life had these issues been addressed.

and without exception kind, caring helpful and all-round cheerful and smiling.

of the time but the staff try to involve him in activities sometimes on a one to one basis. They also help him with his meals as he can't feed himself. I appreciate what they do for him.

kind to her. Some of the facilities are a little tired but adequate.

reassuring. The staff always had time to talk to Dad (92 years of age) and me when we visited. In May Dad started to get forgetful and ended up in hospital for 2 months where he was diagnosed with Dementia too. We managed to get him into South Park on a temporary stay, but thanks to the staff working hard behind the scenes he is now there permanently. This is a great comfort to our family knowing that Mum and Dad are still together after 69 years. I cannot thank the Staff at South Park enough for their patience with Mum, their time helping Dad settle in and going out of their way to keep Mum and Dad together.

any actions they take (calling on GP or community nurses. On a general note, there are regular activities for the ambulant wheelchair residents. There are many bedbound ones who I would like to see more engagement with. This one-to-one would obviously require more staff time. More hairdressing, nail painting and music playing would be appreciated for example.

only minor flaw with South Park is that the bedrooms could do with updating.

no hesitation.
Visitors welcome any time.