Care Homes Owned by Roseberry Care Centre (England) Ltd in South Yorkshire

Perfect 10/10

We feel the most important thing though is the care he receives and how contented and settled he seems to be. He is comfortable and well cared for. The nursing staff are great, often referring things to the doctor before they are a problem. The carers, are a really good, thoughtful team, one in particular, seems to really know him and care about him which makes all the difference. We feel like he is in safe hands.

Excellent level of care by lovely staff. Everybody is friendly and helpful, from the manager to the cleaners. My mother in law is completely bed-bound and practically immobile. Medical attention is prompt and well organised and my mother-in-law says she feels very well looked after. In the year that we have been visiting, we have seen an immense improvement in the running of the home, although I wish they would get rid of the old carpets.

My mum has been here for over a year now, my wife and me didn't want my mum to have to go into a care home, but we had no choice, but it's been a blessing in disguise. All the staff are amazing and work as a team. We can have time away and relax knowing she's in their capable hands.

My dad loves it here and says the food is really good. He says the carers are friendly and they look after him well. Once dad was settled he was happy . Every one is friendly and kind. The activity worker is absolutely fantastic , and goes above and beyond to make sure the residents are happy. She puts her heart into her work . I would highly recommend this care home to anyone looking for a home for their parents / relatives .

My Dad is very well cared for. You can see that the staff are dedicated to caring for the residents, making their stay as happy and comfortable as possible. Everyone's needs are individual, and that is catered for, thank you.

My mum has been a resident now for about 18 months and I've been really happy with the standard of care she has received. The staff are all friendly, and the home feels lively and 'lived in'. It's not as grand as some of the care homes I looked at, but that doesn't matter to me. What matters is that the residents are being well cared for, it feels like a welcoming home, and I can leave her knowing she's in safe hands.

We find the Staff at all times very helpful and welcoming this is not only visters but the residents as well .The activities for the residents are fun and are looked forward to by the residents cooking especially, the cafe area is nice and safe plus access to the court yard ,we booked the cafe for mother in laws birthday and the moorend put ballons and a cake etc thank you .

After a difficult 6 months of home care dad went into hospital for another 4 weeks, it was time for residential. After a past experience of Moorend it was the obvious place for dad to reside. Our initial tour with the Manager Emma and Administrator Kerry they gave us courage and confidence to continue. The transition from 'home to home' was seamless. The team made a difficult time a much easier time. They now carry my load and I can walk taller with the confidence that dad is content, cared for and safe.Thank you.

Thankyou xx

The home is well managed, and the staff are friendly and caring. There have been some new staff recruited recently, and the ones who have not met requirements have been let go.

After a chaotic couple of months mum came into the care of the staff at Norbury Court. Within a couple of days she stabilised and all of her many conditions became better managed than they had been previously. All the time mu was there she was well looked cared for and always well turned out in over two years of care. Care homes are not bricks and mortar they are the people that carry out the care every day.

The service provided ultimately depends on the staff and the staff are all excellent. As one said to me, when my wife hadn't been there long 'we're like a family here' and that sums it up.

Wow, what an amazing care team this lovely care home has. My grandma celebrated her 100th birthday there last week and it couldn't go past without a review. They decorated the Forget Me Not cafe downstairs and when I say decorated I mean, banners, balloons, party fascinators on staff and residents. They booked an amazing singer and put on a HUGE buffet. They made my grandma's day extra special, it moved me to tears. They were so happy for her. Not only that day though, she has lived there for over 5 years and she has been so well looked after. We get regular phone calls as to how she is doing and when we visit there is often a lovely carer just sat with her holding her hand so she isn't alone. They go above and beyond. The care is exceptional, we would highly recommend to anyone looking at care homes for their loved one.

Good and committed management with many long term carers .

My mum has been a resident at Chapel Lodge for five weeks. She has received very good care from the staff there, who are always pleasant and attentive and take care of all Mum's needs. Her room is lovely and a good size. The home is very clean. Management have been very supportive from our first visit and are very welcoming on our daily visits.

I am very grateful to all concerned. I know that my mum is happy and content, her needs are recognised and met but they go above and beyond that. She is treated as an individual which is very important to me.

I am very happy with the care my mum receives in the home. The staff work so hard and have always shown care and respect for mum. They update me with any issues and are always quick to contact the doctor if they are concerned in any way. My mum seems very happy there and responds well to all the careworkers and seems to genuinely care for them. The activity's are well planned and varied and i feel a lot of work , thought and care goes into to them. The only issue was the home was a little tired but recently it is having an overhaul and decorating is underway. The colours chosen are lovely and have brightened it up so well. A big thank you to the staff for the outstanding care they are giving. THANKYOU XXX

We had our concerns and the manager made us feel comfortable about the move he answered all our questions and more to put our minds at ease.

I would highly recommend this care home.