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Care Homes Owned by Roseberry Care Centre (England) Ltd in Tyne & Wear

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9.3 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Roseberry Care Centre (England) Ltd in Tyne & Wear

Only the locations & reviews in Tyne & Wear for Roseberry Care Centre (England) Ltd are showing below.

View the details of all 26 locations (with 1758 reviews) owned by Roseberry Care Centre (England) Ltd

Roseberry Care Centre (England) Ltd Locations in Tyne & Wear (8)

 - Browse 8 Care Homes owned by Roseberry Care Centre (England) Ltd in Tyne & Wear
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Hylton View Care Home
Old Mill Road, Southwick, Sunderland SR5 5TP 
Top 20 carehome award certificate
10 59 reviews
Hylton View Care Home, Sunderland, Tyne & Wear
Top 20 carehome award certificate
"Overall, the care home is very good. We are always made to feel welcome, and the staff are all brilliant and very friendly. Any information…"   Read all 59 reviews
  • from £1,149 / week
  • 40 Rooms
Location Type Care Home

Hylton View Care Home specialises in residential, and residential dementia care. The home has two separate units across two floors the ground floor providing residential care and the 1st floor ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Chichester Court Care Home
111 Chichester Road, South Shields NE33 4HE 
9.8 68 reviews
Chichester Court Care Home, South Shields, Tyne & Wear
"We were very happy with the care our mam received during the 5 years she was with you. The staff always treated her with dignity, kindness,…"   Read all 68 reviews
  • from £1,207 / week
  • 50 Rooms
Location Type Care Home

Chichester Court Care Home is conveniently located in South Shields, near the town centre and close to many local amenities and with easy access to transport links. The home provides residential ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Alexandra View Care Centre
Lilburn Place, Southwick, Sunderland SR5 2AF 
9.8 120 reviews
Alexandra View Care Centre, Sunderland, Tyne & Wear
"My husband has been in the caring hands of Alexandra View Care Home for nearly 12 years. This is an efficient, caring and welcoming home.…"   Read all 120 reviews
  • from £1,175 / week
  • 68 Rooms
Location Type Care Home

Alexandra View is a 62 bedded home organised over three floors. This purpose-built home accommodates service users with general residential and nursing and Dementia residential and nursing needs on a ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
The Evergreens Care Centre
Station Road, Forest Hall, Newcastle upon Tyne NE12 9BQ 
9.5 69 reviews
The Evergreens Care Centre, Newcastle upon Tyne, Tyne & Wear
"Excellent and professional support from caring staff. A lot of empathy and understanding. Great communication and quick resolution of any…"   Read all 69 reviews
  • from £1,301 / week
  • 43 Rooms
Location Type Care Home

The Evergreens Care Centre is a recently refurbished, medium-sized, 43-bedded Care Home, located in the quiet residential area of Forest Hall, Newcastle Upon Tyne. The ground floor, named by the ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
The Ferns
Osborne Gardens, North Shields NE29 9AT 
9.5 47 reviews
The Ferns, North Shields, Tyne & Wear
"My uncle has received excellent care at The Ferns. The staff are amazing and it's a friendly place to visit. My uncle always looks well…"   Read all 47 reviews
  • from £1,055 / week
  • 48 Rooms
Location Type Care Home

The Ferns is a 46 bedded care home in North Shields providing residential and dementia care, Palliative care and Respite care to people over the age of 65. All bedrooms have en-suites that are ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Primrose Lodge Care Home
Osborne Gardens, North Shields NE29 9AT 
9.4 58 reviews
Primrose Lodge Care Home, North Shields, Tyne & Wear
"Attention to detail of each individual/personal care needs. Friendly, caring and welcoming staff. Very professional in handling challenging…"   Read all 58 reviews
  • from £1,110 / week
  • 48 Rooms
Location Type Care Home

Primrose Lodge Care Home offers residential care and general nursing care for those with more complex needs. The home provides an ideal setting for people who need or want a little help with ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Valley View & Penshaw House
Back Lane, Penshaw, Houghton le Spring DH4 7ER 
9.1 57 reviews
Valley View & Penshaw House, Houghton le Spring, Tyne & Wear
"My mother has settled in to her new home and is well cared for by cheerful attentive staff. She enjoys the girls stopping by to check she…"   Read all 57 reviews
  • from £1,120 / week
  • 44 Rooms
Location Type Care Home

Valley View and Penshaw House are on a dual site situated at Penshaw, Houghton Le Spring on the outskirts of Sunderland. Valley View Care Centre is a Residential Home which accommodates 44 ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Rosemount Care Home
Sunningdale, West Monkseaten, Whitley Bay NE25 9YF 
8.8 52 reviews
Rosemount Care Home, Whitley Bay, Tyne & Wear
"Rosemount is a wonderful care home that feels warm and homely, made by the caring and kind staff. Moving my dad into a care home, due to…"   Read all 52 reviews
  • from £1,309 / week
  • 60 Rooms
Location Type Care Home

Rosemount Care Home in Whitley Bay offers purpose-built accommodation for up to 60 residents. The home's team of experienced and supportive staff has a genuine desire to provide the best care ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Roseberry Care Centre (England) Ltd Reviews in Tyne & Wear (530)

9.3

Roseberry Care Centre (England) Ltd has a Group Review Score of 9.3 (9.266) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Roseberry Care Centre (England) Ltd must have a Review Score.

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Review of

Hylton View Care Home

from S M (Daughter of Resident) published on 16 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall, the care home is very good. We are always made to feel welcome, and the staff are all brilliant and very friendly. Any information about mam is passed on professionally and quickly. Mam is always treated with dignity, and her needs are seen to quickly. The home is done out nicely, and pictures
of the residents are displayed doing the many activities that take place. We are very happy with mam's care, and she is very happy there.
Reply from Dominique Creighton, Manager at Hylton View Care HomeThank you so much for your kind words and positive feedback. We are delighted to hear that you feel welcomed whenever you visit and that you are happy with the care your mam receives.
Our team works hard to ensure that every resident is treated with dignity, respect, and compassion, and it is wonderful to know that this is reflected in your mam's experience. We are also pleased that you enjoy seeing the activities and memories displayed around the home, as creating a happy and engaging environment for our residents is very important to us.
Your comments will be shared with the team, who will be greatly encouraged by your appreciation. Thank you for placing your trust in us to care for your mam. It is a privilege to be part of her journey, and we are delighted to know that she is happy here.
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Review of

Hylton View Care Home

from Michael E (Son of Resident) published on 9 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad had been a resident at Hylton View Care Home since 2023, and the care he received was second to none. He loved the food and really enjoyed the daily activities. I especially appreciated how the staff encouraged everyone to get involved - it truly felt like one big family. The staff could never
do enough to help and always went above and beyond for both residents and their families.


Sadly, my dad passed away on 16th May at the care home, surrounded by his loved ones. I will never forget the kindness, compassion, and support the staff showed him throughout his time there. I'll always be incredibly grateful and will continue to support this wonderful care home however I can.

Reply from Dominique Creighton, Manager at Hylton View Care HomeThank you so much for your heartfelt and touching review. We are deeply sorry for the loss of your dad and would like to extend our sincere condolences to you and your family.

It means a great deal to hear that your dad enjoyed his time with us, from the food and daily activities to the friendships and sense of community he experienced. Creating a warm, family atmosphere where residents feel valued, supported, and happy is at the heart of everything we do.

Your kind words about our team are truly appreciated and will be shared with all of the staff. Knowing that we were able to provide comfort, care, and support to both your dad and your family during his time with us, especially in his final days, means more than we can express.

Thank you for placing your trust in us and for your continued support. It was a privilege to care for your dad, and we will remember him fondly.
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Review of

Chichester Court Care Home

from Hayley E (Daughter of Resident) published on 9 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were very happy with the care our mam received during the 5 years she was with you. The staff always treated her with dignity, kindness, and respect, and took the time to understand her individual needs. It gave us great comfort knowing she was safe, well cared for, and supported every day. The carers
were compassionate, attentive, and always approachable. We are truly grateful for the excellent care and support provided to both our mam and our family.
Reply from Hardeep Kaur, HOME MANAGER at Chichester Court Care HomeThank you very much for your review. Chichester Court continues to support residents and deliver high-quality, person-centred care, helping residents feel comfortable, valued, and at home.
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Review of

Chichester Court Care Home

from M R (Son of Resident) published on 4 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall, the care and attention given to my mother in her final weeks was excellent. All staff were very professional and treated my mother with the greatest dignity.
Reply from Hardeep Kaur, HOME MANAGER at Chichester Court Care HomeThank you very much for your kind words. At Chichester Care Home, we remain committed to providing excellent, person-centred care and ensuring that our residents are safe, comfortable, and well looked after. We will continue to strive for improvement in all areas so that we can consistently deliver the highest quality of care to our residents.
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Review of

Primrose Lodge Care Home

from Alfred C (Son of Resident) published on 1 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Attention to detail of each individual/personal care needs. Friendly, caring and welcoming staff. Very professional in handling challenging behaviour. Staff finding time to comfort each individual resident.
Reply from Dale Summersby, Home Manager at Primrose Lodge Care HomeHi Alfred, thanks for those kind words. I'm glad you are having a positive experience, whilst your dad is living in Primrose Lodge. Ill be sure to pass this on to the team in the upcoming staff meeting. Thanks Dale
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Review of

Chichester Court Care Home

from C W (Daughter of Resident) published on 30 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff have been brilliant at keeping me updated with my dads care, they always phoned me with any news and looked after him well :)
He always enjoyed the food and it was kept very clean
I would recommend the home
Reply from Hardeep Kaur, Home Manager at Chichester Court Care HomeThank you very much for your kind words. We will continue to strive to provide the highest standard of care and remain fully committed to supporting our residents with compassion and dedication. We will always endeavour to ensure that every resident receives the best possible care. Chichester Court will continue to provide personalised, person-centred care to the resident and ensure that all their needs are met effectively and in a timely manner.
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Review of

The Ferns

from H W (Niece of Resident) published on 24 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle has received excellent care at The Ferns. The staff are amazing and it's a friendly place to visit. My uncle always looks well looked after and cared for. The food always looks great too. Thank you!
Reply from Dale Summersby, Registered Manager at The FernsHi, thank you so much for the feedback. Ill be sure to pass it on to the team.
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Review of

The Ferns

from Helen S (Daughter of Resident) published on 22 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum's care started in Oct 25, from the very first week staff made huge efforts to get to know her and ensure she felt safe and comfortable. Staff always treat her with dignity and respect and make sure she feels included in any decisions about her care. The activities are regular and varied, tailored
to the needs of the residents with individual sessions to ensure inclusion. The family have all observed how happy mum is in her new home.
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Review of

Chichester Court Care Home

from Julia M (Daughter of Resident) published on 13 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad lived at Chichester Court between August 2024 to March 2026. The love, respect and care provided to him was exemplary. He was very much a part of the Chichester Court family and treated as such.


The staff are all amazing. They are a credit to themselves and the home. They really looked after

my Dad physically, mentally and emotionally and provided lots of stimulation and activities for him and all the residents.


I could not have asked for any more of a care home.


The support they gave to my mother and I when he died was also gratefully appreciated.


I cannot thank them enough.

Reply from Hardeep Kaur, HOME MANAGER at Chichester Court Care HomeThanks very much for your kind words. Chichester court continue to deliver personal centred care in all areas.
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Review of

Alexandra View Care Centre

from Rhona W (Wife of Resident) published on 24 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been in the caring hands of Alexandra View Care Home for nearly 12 years. This is an efficient, caring and welcoming home. All staff under the guidance of the present manager are simply the best. It is not good to single out staff I know, but the catering, reception and entertainment
staff make it a home. It is teamwork, and all staff, nursing staff, are highly efficient and very patient, caring and understanding. It works because all staff care for the residents and deserve medals.
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Review of

Valley View & Penshaw House

from T P (Son of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has settled in to her new home and is well cared for by cheerful attentive staff. She enjoys the girls stopping by to check she is alright. Nothing we have requested has been too much trouble and each time we have requested help, we have been accomodated. Thank you to all the staff and carers
at Penshaw House and Valley View. Simply the best!
Reply from Sonia Henderson, Home Manager at Valley View & Penshaw HouseThank you so much for such positive feedback about your mum's experience of living in Valley View. We are so pleased she is thriving and enjoying life in the home. We strive to ensure that she carries on having the continued care and support that she requires throughout her stay at Valley View. I will pass on your positive feedback to all staff within the home.
Sonia Henderson Home Manager (Name: Sonia Henderson Email: manager.valleyview@roseberrycarecentres.co.uk Position: Home Manager)
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Review of

The Evergreens Care Centre

from Stephen C (Husband of Resident) published on 25 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent and professional support from caring staff. A lot of empathy and understanding. Great communication and quick resolution of any issues. Very impressed with the care provided.
Reply from Dan Shutt, Home Manager at The Evergreens Care CentreThank you so much for taking the time to review our service. This really does mean a great deal to us and is very much appreciated. It is lovely to hear such positive comments and these will be shared with the team.
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Review of

Valley View & Penshaw House

from Gail S (Daughter of Resident) published on 23 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mam went into Valley View care centre for respite. The staff were kind and considerate when we viewed the home before mam went in. All the staff are caring and friendly, mam is happy to accept their help and is comfortable when assisted, especially for personal care. Mam initially didn't want to
join in, but is now actively enjoying the daily activities. Her room is clean and tidy and we have made it homely with her own belongings. Her clothes, bedding and towels are laundered regularly to a good standard. My mam has alzheimers and is so much calmer getting professional care in this safe environment.
Reply from Sonia Henderson, Home Manager at Valley View & Penshaw HouseThank you so much for such positive feedback about your mum's experience of living in Valley View. We are so pleased she is thriving and enjoying life in the home. We strive to ensure that she carries on having the continued care and support that she requires throughout her stay at Valley View. I will pass on your positive feedback to all staff within the home.
Sonia Henderson Home Manager
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Review of

Chichester Court Care Home

from Julie C (Daughter of Resident) published on 12 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was treated wtih respect and the care was first class. All members of staff & management were amazing. you just had to ask for anything once. His needs were met immediately. I would recommend this care home to family & friends. Thank you all so much.
Reply from Hardeep Kaur, HOME MANAGER at Chichester Court Care HomeThanks very much for your kind words, home will continue to deliver excellent care to our Residents
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Review of

Alexandra View Care Centre

from L G (Relative of Resident) published on 11 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband's grandfather was in Alexander View for several weeks following discharge from hospital. He was well looked after during his time there and I can not fault the nursing team and care staff. The home manager was friendly, and her door was always open if we had any concerns. Any issues we had
were always dealt with quickly.
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Review of

Alexandra View Care Centre

from Kim F (Niece of Resident) published on 11 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunty was a resident here for a while and she loved it, very friendly, staff were great with her and the family, nothing was ever too much bother. I would highly recommend his service.
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Review of

Chichester Court Care Home

from Carol W (Sister of Resident) published on 5 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother was admitted for end of life care in October 25. He was autistic and had withdrawn into himself. I can't thank all of the staff enough for the care he was given. The staff were getting to know his facial expressions to understand what he was trying to say. They made sure he ate and drank
encouraging him all the way. Thank you all again so very much.
Reply from Hardeep Kaur, HOME MANAGER at Chichester Court Care HomeThank you very much for your kind and honest review. Our team is committed to providing the highest standard of care to all our residents, and we always ensure any concerns are reported and addressed promptly. We truly appreciate your feedback and your support, and we will continue to provide the best possible care for our residents.
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Review of

Rosemount Care Home

from Susan C (Daughter of Resident) published on 26 January 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Since the introduction of a new manager Rosemount has significantly improved and continues to make changes for the better.
The home is currently fully staffed and my mother is treated well and with dignity by all. I am reassured she receives the appropriate care and support.
She enjoys the food
and has put much needed weight on recently.
The activity staff are also excellent and encourage all residents to join in. There were many fun activities over the xmas period.
Communication with relatives is good, the manager has an open door policy and I am confident that any issues will be sorted out as soon as possible. The monthly relatives meetings are very useful and new Admin staff has improved communication via emails and social media.
Overall Rosemount Care Home has a bright and happy atmosphere and deserves the 'Good' CQC rating recently awarded.
Reply from Norma Chennells, Home Manager at Rosemount Care HomeThank you for the positive feedback and I will pass your comments to the team. The feedback is much appreicated.
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Review of

Rosemount Care Home

from Louise P (Daughter of Resident) published on 15 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Rosemount is a wonderful care home that feels warm and homely, made by the caring and kind staff. Moving my dad into a care home, due to his increasing needs was an emotional wrench for our family. However, Norma and ehr team have been so supportive of my dad and us as a family that the transition has
been as smooth as possible. The staff are caring and attentive. They work so hard to create a home from environment. The food is top notch and the activities are engaging and fun. I could not recommend Rosemount highly enough!
Reply from Sandra Ward, Operations Director at Rosemount Care HomeThank you so much for your heart-warming review of your experience of the care your dad is receiving in Rosemount. We are so pleased he has settled in well and feels at home and enjoying the activities. The catering team work extremely hard to provide high quality nutritious meals and liase with the residents for choice and preferences. We will ensure your thanks are passed to the staff team.
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Review of

Primrose Lodge Care Home

from Norma T (Wife of Resident) published on 30 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my husband moved to Primrose Lodge in October this year I have found all the staff friendly and helpful. The carers all act swiftly to any issues, as do the nursing staff. All measures for his comfort and safety have been put in place swiftly. The fact that my husband is looking better than on
admittance is proof to me that he is being assisted with his eating and drinking. As I do not know what activities he can take part in I cannot comment. The management act to any queries I have. On the value for money I am unable to comment. We appreciate all their efforts.
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Awards / Recognitions (0)

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