Care Homes Owned by Roseberry Care Centre (England) Ltd in Tyne & Wear

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9.3 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Roseberry Care Centre (England) Ltd in Tyne & Wear

Only the locations & reviews in Tyne & Wear for Roseberry Care Centre (England) Ltd are showing below.

View the details of all 27 locations (with 1700 reviews) owned by Roseberry Care Centre (England) Ltd

Roseberry Care Centre (England) Ltd Locations in Tyne & Wear (8)

8 Care Homes owned by Roseberry Care Centre (England) Ltd in Tyne & Wear
Hylton View Care Home

Old Mill Road, Southwick, Sunderland SR5 5TP 

9.9 53 reviews
"I'm so glad we picked this care home for my grandma, the staff is amazing and couldn't do enough for you or the service users. She has…"   Read all 53 reviews
Location Type Care Home

Hylton View Care Home specialises in residential, and residential dementia care. The home has two separate units across two floors the ground floor providing residential care and the 1st floor provides a specialist dementia unit. The home can accommodate… Read more about Hylton View Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 40 Rooms from £1,067 / week
Chichester Court Care Home

111 Chichester Road, South Shields NE33 4HE 

9.8 62 reviews
"I couldn't be happier with the care mum is receiving since her admission in May. She has gone from someone who was isolated to being…"   Read all 62 reviews
Location Type Care Home

Chichester Court Care Home is conveniently located in South Shields, near the town centre and close to many local amenities and with easy access to transport links. The home provides residential care, nursing care, dementia care, respite care as well… Read more about Chichester Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 50 Rooms from £1,150 / week
Alexandra View Care Centre

Lilburn Place, Southwick, Sunderland SR5 2AF 

9.7 115 reviews
"Very good care, staff are very helpful. Excellent service. Meal times are very good. If I don't like the meals, I get an alternative. If I…"   Read all 115 reviews
Location Type Care Home

Alexandra View is a 62 bedded home organised over three floors. This purpose-built home accommodates service users with general residential and nursing and Dementia residential and nursing needs on a permanent, short stay or respite basis. The home… Read more about Alexandra View Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Younger Adults
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 68 Rooms from £1,119 / week
The Ferns

Osborne Gardens, North Shields NE29 9AT 

9.6 45 reviews
"The care, the home, the team are excellent! My Dad is so well looked after and so happy at The Ferns, I can't thank the staff enough. I…"   Read all 45 reviews
Location Type Care Home

The Ferns is a 46 bedded care home in North Shields providing residential and dementia care, Palliative care and Respite care to people over the age of 65. All bedrooms have en-suites that are designed to give residents privacy and to promote independence.… Read more about The Ferns

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 48 Rooms from £1,095 / week
The Evergreens Care Centre

Station Road, Forest Hall, Newcastle upon Tyne NE12 9BQ 

9.6 67 reviews
"Very friendly, caring, always looking out for patients best interests. Manager will listen and address any concerns you may have. Staff…"   Read all 67 reviews
Location Type Care Home

The Evergreens Care Centre is a recently refurbished, medium-sized, 43-bedded Care Home, located in the quiet residential area of Forest Hall, Newcastle Upon Tyne. The ground floor, named by the residents at The Cypress Suite, has 17 bedrooms. It… Read more about The Evergreens Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 43 Rooms from £1,240 / week
Valley View & Penshaw House

Back Lane, Penshaw, Houghton le Spring DH4 7ER 

9.0 56 reviews
"Our sister needed full care from Dec 2020 until her death in Valley View on Easter Saturday 2025.Throughout her stay she was treated very…"   Read all 56 reviews
Location Type Care Home

Valley View and Penshaw House are on a dual site situated at Penshaw, Houghton Le Spring on the outskirts of Sunderland. Valley View Care Centre is a Residential Home which accommodates 44 bedrooms all on one level. The home was inspected by CQC on… Read more about Valley View & Penshaw House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 44 Rooms from £1,067 / week
Primrose Lodge Care Home

Osborne Gardens, North Shields NE29 9AT 

8.7 52 reviews
"Care home is exactly what Primrose Lodge is! It feel like a home, where understanding and consideration is natural and effortless. The care…"   Read all 52 reviews
Location Type Care Home

Primrose Lodge Care Home offers residential care and general nursing care for those with more complex needs. The home provides an ideal setting for people who need or want a little help with everyday activities such as washing, dressing or eating… Read more about Primrose Lodge Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • 48 Rooms from £1,247 / week
Rosemount Care Home

Sunningdale, West Monkseaten, Whitley Bay NE25 9YF 

8.7 49 reviews
"I couldn't thank the staff enough for how they have welcomed and cared for my grandpa since he was admitted, the 2 months he spent in…"   Read all 49 reviews
Location Type Care Home

Rosemount Care Home in Whitley Bay offers purpose-built accommodation for up to 60 residents. The home's team of experienced and supportive staff has a genuine desire to provide the best care possible to each individual. Each bedroom has ensuite facilities… Read more about Rosemount Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 60 Rooms from £1,099 / week

Roseberry Care Centre (England) Ltd Reviews in Tyne & Wear (499)

9.3

Roseberry Care Centre (England) Ltd has a Group Review Score of 9.3 (9.301) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Roseberry Care Centre (England) Ltd must have a Review Score.

Overall Experience
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Date Published
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Reviewer Connection to Roseberry Care Centre (England) Ltd
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Review of

Alexandra View Care Centre

from Monica W (Wife of Resident) published on 3 September 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband had a medical emergency, and all the staff looked after him very well. After a small stay in the hospital, he was glad to be back to the home and all the friendly staff as he feels at home in there now, and well cared for.
Reply from Vicki Rees, Regional Operations Manager at Alexandra View Care Centre

Thank you for taking the time to complete a review and we will pass your kind comments onto the care team who support your husband

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Review of

Alexandra View Care Centre

from Colleen R (Sister of Resident) published on 3 September 2025
Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Quite satisfied, no complaints.
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Review of

The Evergreens Care Centre

from Cate G (Daughter of Resident) published on 28 August 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Very friendly, caring, always looking out for patients best interests.
Manager will listen and address any concerns you may have.
Staff always available to help.
Food is reasonable portions and choice. Always extra if needed, chef always happy to accommodate other choices.
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Review of

Chichester Court Care Home

from A M (Daughter of Resident) published on 12 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I couldn't be happier with the care mum is receiving since her admission in May. She has gone from someone who was isolated to being content, sociable and well cared for. Its lovely to see her eating well and accepting support with her personal care. Mum is now thriving.
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Review of

Alexandra View Care Centre

from D M (Resident) published on 5 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would recommend this place to anyone.
Reply from Vicki Rees, Regional Operations Manager at Alexandra View Care Centre

Thank you for taking the time to complete a care review, all at Alexandra View strive to provide the best care possible for all those who live within the care home and will pass on your kind comments to the staff team

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Review of

The Evergreens Care Centre

from T C (Son of Resident) published on 24 July 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly staff, all appear to be professional and excellent at their jobs. I feel my father is in safe and reliable hands, he is kept clean and tidy and I believe he is being treated with care, dignity and respect.
Reply from Dan Shutt, Home Manager at The Evergreens Care Centre

Thank you for taking the time to review our service. Your feedback is important to us and we very much appreciate it. Your positive feedback is very encouraging and will be shared with the team as positive reinforcement.

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Review of

Hylton View Care Home

from S M (Granddaughter of Resident) published on 16 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm so glad we picked this care home for my grandma, the staff is amazing and couldn't do enough for you or the service users. She has settled amazingly through the staff assuring her she is perfectly safe. Couldn't not thank them enough
Reply from Dominique Creighton, Manager at Hylton View Care Home

Thank you for your feedback regarding grandma. We are very pleased to hear she has settled in well. I will pass on your kind words to the staff team at Hylton View.

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Review of

The Ferns

from Simon B (Son of Resident) published on 15 July 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care, the home, the team are excellent!
My Dad is so well looked after and so happy at The Ferns, I can't thank the staff enough. I am comforted knowing my Dad is safe and looked after if I cant get there to see him.
Reply from Dale Summersby, Registered Manager at The Ferns

Hi, thank you so much for the feedback. Ill be sure to pass it on to the team.

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Review of

The Ferns

from David T (Son of Resident) published on 4 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent facilities staff are brilliant can't do enough for my mum also for any visitors that she has coming to visit her they also keep me informed of any changes to her treatment etc which is a big factor of her health and well being
Reply from Dale Summersby, Registered Manager at The Ferns

I'm glad to here that you have had a positive experience. Ill be sure to pass it on to the team. Thanks

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Review of

Alexandra View Care Centre

from D K (Resident) published on 27 June 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good care, staff are very helpful. Excellent service. Meal times are very good. If I don't like the meals, I get an alternative. If I don't want a shower, all I have to do is ask. Medication always on time.
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Review of

The Evergreens Care Centre

from M B (Son of Resident) published on 26 June 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
They are very kind, caring and helpful
Reply from Dan Shutt, Home Manager at The Evergreens Care Centre

Thank you for your positive feedback. We very much appreciate you taking the time to review our service; it really does mean a great deal to us. Your feedback will be shared with the team. Kind regards.

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Review of

Rosemount Care Home

from K S (Niece of Resident) published on 23 June 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All the staff are caring, patient, friendly and professional, knowledgeable and appropriate attentive to the needs of my relative. My relative is non verbal but it is clear she feels loved by her care team and that assures me that the above observation of staff is genuine and continuous even outside
of my visits. There have been improvements to the building maintenance but I do feel that budget for staffing is more important.
Reply from Norma Chennells, Home Manager at Rosemount Care Home

Thank you for your lovely comments. I will pass this onto the team who will appreciate this.

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Review of

The Evergreens Care Centre

from Adele C (Daughter of Resident) published on 13 June 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been in the care home for approximately 6 months. The staff there are absolutely amazing, nothing is too much of a problem for them. I see how they genuinely care for my father and are kind, considerate and passionate about their roles. I cannot thank staff enough and feel secure and
confident that my father is receiving the best care possible.
Reply from Dan Shutt, Home Manager at The Evergreens Care Centre

Thank you so much for taking the time to submit a review of our service, and for the lovely feedback you have provided. It does mean so much to us to know that we are meeting the expectations of those we are here to support. We genuinely appreciate your comments, which will be shared with the team and received with warmth and happiness. Take care.

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Review of

The Evergreens Care Centre

from Amanda S (Daughter-in-law of Resident) published on 13 June 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I will do my best to express the gratitude and praise for the level of care given to, most importantly my father in law and to us as family and friends during what has been an emotional and exhausting time.
My father in law is currently receiving end of life care on the nursing floor.
He has been
in the care of Evergreens for 10 weeks.
EVERY member of the team from management to nursing staff to carers to chef to cleaning and admin staff have been outstanding. The testimony to this is my father in laws reaction every time a staff member makes themselves known to him in his room. He simply beams and always attempts to say hello.
They know us, his family, by first name. Even when staff members are scheduled to work downstairs they have been popping in to check on him during the last stages of his care.
Our well being as been a central part of his care too.


I've also heard and witnessed great care and interaction with all residents. Up and downstairs. So genuine, respectful and happy.

Reply from Dan Shutt, Home Manager at The Evergreens Care Centre

Thank you so much for your kind words, especially at such a difficult time for you all. There is nothing more important than getting things right at these times and it is very reassuring to hear that we have. You have all been a pleasure to support and you have always shown gratitude and appreciation, which never goes unnoticed. Your feedback is very much appreciated and will be shared with the whole team. Thanks again, this really does mean a great deal to us all. Take care.

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Review of

Chichester Court Care Home

from Elizabeth D (Wife of Resident) published on 11 June 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very friendly, caring & attentive towards all service users & their family & friends. Nothing was a bother to them. The arrangement is always available to answer any queries & to give updates on service users.
Reply from Hardeep Kaur, Home Manager at Chichester Court Care Home

Thanks for review. It was home privilege to look after Mr D

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Review of

Valley View & Penshaw House

from David F (Brother-in-law of Resident) published on 4 June 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Our sister needed full care from Dec 2020 until her death in Valley View on Easter Saturday 2025.Throughout her stay she was treated very well and looked after kindly and thoughtfully.
Many of the staff are local and have been on the staff for many years.The staff have good relatiknship with Dr at
the Surgery which is also excellent.The room she was in had lovely views across the valley.The home is in easy access of the Country Park with lovely wheel chair accessable walks.The local pub and Farm Shop cafe all excellent .A very nice location and helpful staff.Thank you.
The local church could improve pastoral care and visiting.
Reply from Vicki Rees, Regional Operations Manager at Valley View & Penshaw House

Thank you for taking the time to complete a review for Valley View and your kind comments in relation to your sisters care when living in Valley View. We will pass your kind comments to the homes staff team.

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Review of

Alexandra View Care Centre

from Sandra M (Resident) published on 21 May 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have no complaints at all. One of the best care I have ever seen. The staff are really friendly and cooperative. The food is excellent and the home is extremely clean. The manger is caring and considerate.
Reply from Honor Keatley, Group Business Development Director at Alexandra View Care Centre

Thank you so much for taking the time to write such a thoughtful review.It's great for our team members to read what a positive impact they have on family members as well as our residents.With best wishes,

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Review of

Alexandra View Care Centre

from C J (Granddaughter of Resident) published on 15 May 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came to the home to see my Grandad and I was pleasantly surprised by how well he is thriving. He has a fantastic unit with a private garden and they have a dog! Such joy for my Grandad. I cannot thank the staff (and the dog) enough!
Reply from Vicki Rees, Regional Operations Manager at Alexandra View Care Centre

Thank you for completing a review for Alexandra View and pleased that your Grandad has settled and thriving in the home and is enjoying the company of the resident dog. I will pass on your kind comments to the staff team.

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Review of

Valley View & Penshaw House

from J H (Daughter of Resident) published on 9 May 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First class experience for all in Valley View my dad continues to thrive. The staff go over and above in terms of care, compassion and empathy. My dad is now fully immersed in all aspects of life in Valley View. The range of activities is excellent and the individual needs of every resident is always
a priority. My dad loves the staff and it is clear they love him too. I thank you all for your care, dedication and patience.
Reply from Sandra Ward, Director of Operations at Valley View & Penshaw House

Thank you so much for such positive feedback about your dad's experience of living in Valley View. We are so pleased he is thriving and enjoying life in the home. Person Centred Activities are always a priority. We will pass on your comments to the manager and staff team.

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Review of

Valley View & Penshaw House

from L S (Wife of Resident) published on 22 April 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have no worries about leaving my husband in Valley View, I know he is well looked after. The staff are friendly and dedicated to their job, there is never a smell that you get in some homes. I know this as when my husband has to go in a home I looked at quite a few.
Reply from Vicki Rees, Regional Operations Manager at Valley View & Penshaw House

Thank you for taking the time to complete a review. We are happy to hear that your husband is being well looked after and that the staff are friendly and dedicated to their jobs and we will pass on your kind comments to the staff team.

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