Care Homes Owned by Roseberry Care Centre (England) Ltd in Tyne & Wear

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9.2 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Roseberry Care Centre (England) Ltd in Tyne & Wear

Only the locations & reviews in Tyne & Wear for Roseberry Care Centre (England) Ltd are showing below.

View the details of all 27 locations (with 1756 reviews) owned by Roseberry Care Centre (England) Ltd

Roseberry Care Centre (England) Ltd Locations in Tyne & Wear (8)

8 Care Homes owned by Roseberry Care Centre (England) Ltd in Tyne & Wear
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Hylton View Care Home

Old Mill Road, Southwick, Sunderland SR5 5TP 

9.9 58 reviews
"My sister has recently moved into Hylton View and I am amazed at how well she has settled in. This home has really changed my view on care…"   Read all 58 reviews
Location Type Care Home

Hylton View Care Home specialises in residential, and residential dementia care. The home has two separate units across two floors the ground floor providing residential care and the 1st floor provides a specialist dementia unit. The home can accommodate… Read more about Hylton View Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 40 Rooms
  • from £1,067 / week
Alexandra View Care Centre

Lilburn Place, Southwick, Sunderland SR5 2AF 

9.8 118 reviews
"My sister has been a resident in Alexandra View for a number of years. She is well cared for by all staff members, who are pleasant and…"   Read all 118 reviews
Location Type Care Home

Alexandra View is a 62 bedded home organised over three floors. This purpose-built home accommodates service users with general residential and nursing and Dementia residential and nursing needs on a permanent, short stay or respite basis. The home… Read more about Alexandra View Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Younger Adults
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 68 Rooms
  • from £1,119 / week
Chichester Court Care Home

111 Chichester Road, South Shields NE33 4HE 

9.7 63 reviews
"My mam was admitted into Chichester Court Care Home for emergency respite following my Dad getting admitted to hospital. She spent 2 1/2…"   Read all 63 reviews
Location Type Care Home

Chichester Court Care Home is conveniently located in South Shields, near the town centre and close to many local amenities and with easy access to transport links. The home provides residential care, nursing care, dementia care, respite care as well… Read more about Chichester Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 50 Rooms
  • from £1,150 / week
The Evergreens Care Centre

Station Road, Forest Hall, Newcastle upon Tyne NE12 9BQ 

9.4 68 reviews
"The care staff are caring, considerate and very helpful. Nothing has been too much trouble. Its been re-assuring to know he has been…"   Read all 68 reviews
Location Type Care Home

The Evergreens Care Centre is a recently refurbished, medium-sized, 43-bedded Care Home, located in the quiet residential area of Forest Hall, Newcastle Upon Tyne. The ground floor, named by the residents at The Cypress Suite, has 17 bedrooms. It… Read more about The Evergreens Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 43 Rooms
  • from £1,240 / week
The Ferns

Osborne Gardens, North Shields NE29 9AT 

9.4 45 reviews
"The care, the home, the team are excellent! My Dad is so well looked after and so happy at The Ferns, I can't thank the staff enough. I…"   Read all 45 reviews
Location Type Care Home

The Ferns is a 46 bedded care home in North Shields providing residential and dementia care, Palliative care and Respite care to people over the age of 65. All bedrooms have en-suites that are designed to give residents privacy and to promote independence.… Read more about The Ferns

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 48 Rooms
  • from £1,095 / week
Primrose Lodge Care Home

Osborne Gardens, North Shields NE29 9AT 

9.3 57 reviews
"My dad has been at this home for nearly a year now and overall it has been a good year. There have been a lot of changes over this year,…"   Read all 57 reviews
Location Type Care Home

Primrose Lodge Care Home offers residential care and general nursing care for those with more complex needs. The home provides an ideal setting for people who need or want a little help with everyday activities such as washing, dressing or eating… Read more about Primrose Lodge Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • 48 Rooms
  • from £1,247 / week
Valley View & Penshaw House

Back Lane, Penshaw, Houghton le Spring DH4 7ER 

8.9 56 reviews
"Our sister needed full care from Dec 2020 until her death in Valley View on Easter Saturday 2025.Throughout her stay she was treated very…"   Read all 56 reviews
Location Type Care Home

Valley View and Penshaw House are on a dual site situated at Penshaw, Houghton Le Spring on the outskirts of Sunderland. Valley View Care Centre is a Residential Home which accommodates 44 bedrooms all on one level. The home was inspected by CQC on… Read more about Valley View & Penshaw House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 44 Rooms
  • from £1,067 / week
Rosemount Care Home

Sunningdale, West Monkseaten, Whitley Bay NE25 9YF 

8.9 52 reviews
"Rosemount is a wonderful care home that feels warm and homely, made by the caring and kind staff. Moving my dad into a care home, due to…"   Read all 52 reviews
Location Type Care Home

Rosemount Care Home in Whitley Bay offers purpose-built accommodation for up to 60 residents. The home's team of experienced and supportive staff has a genuine desire to provide the best care possible to each individual. Each bedroom has ensuite facilities… Read more about Rosemount Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 60 Rooms
  • from £1,099 / week

Roseberry Care Centre (England) Ltd Reviews in Tyne & Wear (517)

9.2

Roseberry Care Centre (England) Ltd has a Group Review Score of 9.2 (9.196) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Roseberry Care Centre (England) Ltd must have a Review Score.

Overall Experience
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Date Published
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Reviewer Connection to Roseberry Care Centre (England) Ltd
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Review of

Rosemount Care Home

from Susan C (Daughter of Resident) published on 26 January 2026
Submitted via Website • Report
Overall Experience 4.0 out of 5
Since the introduction of a new manager Rosemount has significantly improved and continues to make changes for the better.
The home is currently fully staffed and my mother is treated well and with dignity by all. I am reassured she receives the appropriate care and support.
She enjoys the food
and has put much needed weight on recently.
The activity staff are also excellent and encourage all residents to join in. There were many fun activities over the xmas period.
Communication with relatives is good, the manager has an open door policy and I am confident that any issues will be sorted out as soon as possible. The monthly relatives meetings are very useful and new Admin staff has improved communication via emails and social media.
Overall Rosemount Care Home has a bright and happy atmosphere and deserves the 'Good' CQC rating recently awarded.
Reply from Norma Chennells, Home Manager at Rosemount Care HomeThank you for the positive feedback and I will pass your comments to the team. The feedback is much appreicated.
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Review of

Rosemount Care Home

from Louise P (Daughter of Resident) published on 15 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Rosemount is a wonderful care home that feels warm and homely, made by the caring and kind staff. Moving my dad into a care home, due to his increasing needs was an emotional wrench for our family. However, Norma and ehr team have been so supportive of my dad and us as a family that the transition has
been as smooth as possible. The staff are caring and attentive. They work so hard to create a home from environment. The food is top notch and the activities are engaging and fun. I could not recommend Rosemount highly enough!
Reply from Sandra Ward, Operations Director at Rosemount Care HomeThank you so much for your heart-warming review of your experience of the care your dad is receiving in Rosemount. We are so pleased he has settled in well and feels at home and enjoying the activities. The catering team work extremely hard to provide high quality nutritious meals and liase with the residents for choice and preferences. We will ensure your thanks are passed to the staff team.
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Review of

Primrose Lodge Care Home

from Norma T (Wife of Resident) published on 30 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my husband moved to Primrose Lodge in October this year I have found all the staff friendly and helpful. The carers all act swiftly to any issues, as do the nursing staff. All measures for his comfort and safety have been put in place swiftly. The fact that my husband is looking better than on
admittance is proof to me that he is being assisted with his eating and drinking. As I do not know what activities he can take part in I cannot comment. The management act to any queries I have. On the value for money I am unable to comment. We appreciate all their efforts.
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Review of

Primrose Lodge Care Home

from K N (Daughter of Resident) published on 29 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been at this home for nearly a year now and overall it has been a good year. There have been a lot of changes over this year, and now Dad is on a unit men only and dedicated, regular staff which we feel is good for Dad and makes him feel secure. The staff make sure that Dad has his little
things around him, his bowls of sweets/crisps, his own water/coffee cups, and his muslin cloths around his neck. We feel Dad is safe and well cared for, and that the staff genuinely care about him.
Reply from Dale Summersby, Home Manager at Primrose Lodge Care HomeThank you for your kind feedback K N. I'm really happy that the changes we have made, have had a positive impact on your Dad's experience. Ill make sure I pass this feedback on to the team.
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Review of

Primrose Lodge Care Home

from Kerry C (Daughter of Resident) published on 29 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been in Primrose for a year now. Overall I am happy with the care my dad receives. The staff on the unit always make sure my dad has his favourite things to hand, they are caring and really seem to care about my dad. Everyone from domestic, carers, nursing staff all seem to care, they often
pop up to see Dad. Room always clean and tidy. Staff on his unit do a fantastic job. Management should be really proud of them and the work they do - credit to you - more staff needed.
Reply from Dale Summersby, Home Manager at Primrose Lodge Care HomeThank you for your kind comments Kerry. I'm so glad that staff are able to make yours and your Dad's experience a positive one. Ill be sure to pass them on to the team
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Review of

Rosemount Care Home

from andrew b (Son of Resident) published on 17 December 2025
Submitted via Website • Report
Overall Experience 4.0 out of 5
Massive improvement from Norma and Team and Deserved Good on last Ratings Great improvement on Communication From Catherine in Admin office and Staff very approachable Some things as always need tweaking But would definitely Recommend Rosemont as a Care Home
Reply from Norma Chennells, Home Manager at Rosemount Care HomeThank you for the comments and the ongoing support. I will pass the comments to the team
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Review of

Rosemount Care Home

from Lindsay W (Sister of Resident) published on 3 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Following the sudden decline of my sisters health my brother made a journey from the USA to visit. On hearing about the visit, the manager and some team members came together to organise an early Christmas celebration. My sister was wheeled into a beautifully decorated room with a Christmas tree to
find us waiting. A small buffet and drinks were provided along with some small gifts and crackers.
We spent very precious time together. One of the activity ladies took a family photo which was then printed and framed for my sister. I can't thank the manager and team enough for what they did for us. My brother was impressed by the happy atmosphere and friendly team.
My heartfelt thanks again.
Reply from Norma Chennells, Home Manager at Rosemount Care HomeThank you for your lovely comments and I am delighted the team came together to make this special for all of you, but especially your sister. This is what we aim to do for all of our residents at Rosemount
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Review of

Chichester Court Care Home

from S L (Son of Resident) published on 28 November 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam was admitted into Chichester Court Care Home for emergency respite following my Dad getting admitted to hospital. She spent 2 1/2 weeks in there and loved every second of her stay as the staff really looked after and made a fuss of her. Mam usually doesn't eat much, however, whilst there she
ate every meal put in front of her. The place did not smell at all and was always clean. The staff were very friendly and inviting with myself and my family.
I would 100% recommend this care home! Well done!
Reply from Hardeep Kaur, HOME MANAGER at Chichester Court Care HomeThank you very much for your lovely review. Our Home is committed to providing person-centred care to every resident, ensuring everyone enjoys good, nutritious food and a warm, supportive environment. It is our motto to offer compassionate, high-quality care at all times, and our staff are reminded regularly of the importance of kindness and respect in everything we do.

We truly appreciate your feedback. Thank you again.
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Review of

Alexandra View Care Centre

from P A (Son of Resident) published on 18 November 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service.
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Review of

Alexandra View Care Centre

from J A (Daughter of Resident) published on 18 November 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Outstanding staff and level of care.
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Review of

Hylton View Care Home

from Rachel L (Sister of Resident) published on 10 November 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has recently moved into Hylton View and I am amazed at how well she has settled in. This home has really changed my view on care homes. The staff are very welcoming, friendly and nothing ever seems too much. My sister has enjoyed joining in the arts and crafts and the lovely meals served.
Thank you to the care staff, management and admin are all very welcoming when coming into the home.
Reply from Dominique Creighton, Manager at Hylton View Care HomeThank you so much for your kind and thoughtful words. Were absolutely delighted to hear how well your sister has settled into Hylton View and that her experience has positively changed your perception of care homes. It means a great deal to our entire teamcare staff, management, and admin aliketo know that our welcoming environment and activities like arts and crafts are making a real difference. Were proud to serve delicious meals and create a space where residents feel truly at home. Your appreciation is deeply valued and will be shared with the team. Thank you again for your support!
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Review of

Hylton View Care Home

from G L (Granddaughter of Resident) published on 10 November 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan has lived at Hylton View for almost 2 years and I couldn't wish for a better place for her to live. When I come to visit I rarely find her in her room as she's in the communal lounge or taking part in activities. My nan enjoys her meals and the staff are very helpful. Thank you to everyone.
Reply from Dominique Creighton, Manager at Hylton View Care HomeThank you so much for your kind words and heartfelt feedback. We're absolutely delighted to hear how much your nan enjoys living at Hylton View and that she's actively involved in the communal lounge and activities it's exactly the kind of vibrant, caring environment we strive to create. Knowing she enjoys her meals and finds our staff helpful means the world to us. We'll be sure to pass on your thanks to the whole team. Its a pleasure to have her with us!
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Review of

The Evergreens Care Centre

from Andrew W (Son of Resident) published on 6 November 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
The care staff are caring, considerate and very helpful.
Nothing has been too much trouble.
Its been re-assuring to know he has been well looked after
Overall we couldn't have asked for a better place for Dad to spend his last few weeks
Reply from Dan Shutt, Home Manager at The Evergreens Care CentreThank you for taking the time to review our service, and for your kind words. We really do appreciate it. It gives the team a lift to know that we supported your father in a way that you were happy with. It was a pleasure to have him stay with us. Thanks again for your positive feedback. We are grateful.
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Review of

Primrose Lodge Care Home

from George H (Brother of Resident) published on 4 November 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Primrose has been a Godsend for Elsie. The staff are a tribute to the home, and they give Elsie the best of attention. Without the home, Elsie's life would have been a disaster. So thanks to the professionals, her life is fulfilling. All I can say is thank you.
Reply from Dale Summersby, Registered Manager at Primrose Lodge Care HomeHi George, thank you for your kind words. I will be sure to pass them on to the team. Thanks Dale
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Review of

Primrose Lodge Care Home

from Vikki N (Niece of Resident) published on 29 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We needed 3 weeks respite care for my uncle as my aunty was going in to hospital. My uncle was well looked after and quite happy in Primrose Lodge. Management arranged for extra equipment to be sourced that my uncle needed. The food was amazing and my uncle gained a little, much-needed, weight during
his stay. The staff were fantastic, treated him with care and were so friendly. We highly recommend this care home.
Reply from Sandra Ward, Operations Director at Primrose Lodge Care HomeWe are so pleased your uncle enjoyed his stay in Primrose Lodge and that he was well cared for during this time. We will ensure your comments are passed on to the manager and the team. Thank you for taking the time to submit.
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Review of

Hylton View Care Home

from J B (Granddaughter of Resident) published on 14 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home offers first class care and quality service from the get go. They have tailored my grandads needs specifically to him which is excellent. The manager and care staff are brilliant. My grandad is enjoying the meals that are freshly prepared by the cook. I could not be more settled and happy
knowing my grandad is part of Hylton View
Reply from Dominique Creighton, Manager at Hylton View Care HomeThank you so much for your kind and thoughtful feedback. It truly means the world to us to hear how well your grandad is settling in at Hylton View. Our team works hard to provide personalised care and a welcoming environment, so knowing that he feels comfortable and well looked after is incredibly rewarding.
We're especially pleased to hear he's enjoying the freshly prepared meals-our cook takes great pride in crafting nutritious and tasty dishes tailored to our residents' preferences. I'll be sure to pass on your lovely comments to the care team and kitchen staff; they'll be delighted.
Thank you again for your trust and support. We're honoured to have your grandad as part of our Hylton View family.
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Review of

Hylton View Care Home

from T D (Granddaughter of Resident) published on 10 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing care home with amazing staff that make everyone feel welcome and included. My personal experience has been nothing but wonderful for how they treat my Nana. They go above and beyond for everyone.
Reply from Dominique Creighton, Manager at Hylton View Care HomeThank you for your feedback. It is lovely to hear that the staff are welcoming and make everyone feel included. I will pass on your feedback to the staff team.
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Review of

Hylton View Care Home

from L C (Friend of Resident) published on 10 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend has been in this home a little while now. The care she receives is fantastic nothing is a problem for the staff. The food is always fresh and home cooked. I only have good things to say about Hylton View it's a lovely friendly home.
Reply from Dominique Creighton, Manager at Hylton View Care HomeThank you so much for your kind words and thoughtful feedback. We're absolutely delighted to hear that your friend is enjoying her time at Hylton View and that our team's care and dedication are making a positive difference. It means a great deal to us to know that the home-cooked meals and friendly atmosphere are being appreciated - we work hard to make Hylton View feel like a true home for everyone.
I'll be sure to pass your lovely comments on to the staff - they'll be thrilled to hear them. Thank you again for taking the time to share your experience.
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Review of

Alexandra View Care Centre

from Michael K (Son of Resident) published on 6 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very happy with mam's care. She has now been in the home for over three and a half years. She has been well looked after and cared for. We feel that all the staff care for mam as an individual. We are informed at all times of any problems, which have not been many in fact. The food she is offered
is very good and mam seems to enjoy it. We are very pleased mam came here.
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Review of

Alexandra View Care Centre

from E R (Sister of Resident) published on 6 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has been a resident in Alexandra View for a number of years. She is well cared for by all staff members, who are pleasant and helpful at all times. The rooms are clean and comfortable. The food is excellent with a varied menu. There is an activities organiser who engages all residents in the
planned activities.
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