Care Homes Owned by Roseberry Care Centre (England) Ltd in Tyne & Wear

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9.2 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Roseberry Care Centre (England) Ltd in Tyne & Wear

Only the locations & reviews in Tyne & Wear for Roseberry Care Centre (England) Ltd are showing below.

View the details of all 27 locations (with 1768 reviews) owned by Roseberry Care Centre (England) Ltd

Roseberry Care Centre (England) Ltd Locations in Tyne & Wear (8)

 - Browse 8 Care Homes owned by Roseberry Care Centre (England) Ltd in Tyne & Wear
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Hylton View Care Home
Old Mill Road, Southwick, Sunderland SR5 5TP 
"My sister has recently moved into Hylton View and I am amazed at how well she has settled in. This home has really changed my view on care…"   Read all 57 reviews
  • from £1,067 / week
  • 40 Rooms
Location Type Care Home

Hylton View Care Home specialises in residential, and residential dementia care. The home has two separate units across two floors the ground floor providing residential care and the 1st floor ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Alexandra View Care Centre
Lilburn Place, Southwick, Sunderland SR5 2AF 
"My husband's grandfather was in Alexander View for several weeks following discharge from hospital. He was well looked after during his…"   Read all 120 reviews
  • from £1,119 / week
  • 68 Rooms
Location Type Care Home

Alexandra View is a 62 bedded home organised over three floors. This purpose-built home accommodates service users with general residential and nursing and Dementia residential and nursing needs on a ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Chichester Court Care Home
111 Chichester Road, South Shields NE33 4HE 
"My dad was treated wtih respect and the care was first class. All members of staff & management were amazing. you just had to ask for…"   Read all 65 reviews
  • from £1,150 / week
  • 50 Rooms
Location Type Care Home

Chichester Court Care Home is conveniently located in South Shields, near the town centre and close to many local amenities and with easy access to transport links. The home provides residential ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
The Evergreens Care Centre
Station Road, Forest Hall, Newcastle upon Tyne NE12 9BQ 
"Excellent and professional support from caring staff. A lot of empathy and understanding. Great communication and quick resolution of any…"   Read all 69 reviews
  • from £1,240 / week
  • 43 Rooms
Location Type Care Home

The Evergreens Care Centre is a recently refurbished, medium-sized, 43-bedded Care Home, located in the quiet residential area of Forest Hall, Newcastle Upon Tyne. The ground floor, named by the ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
The Ferns
Osborne Gardens, North Shields NE29 9AT 
"The care, the home, the team are excellent! My Dad is so well looked after and so happy at The Ferns, I can't thank the staff enough. I…"   Read all 45 reviews
  • from £1,095 / week
  • 48 Rooms
Location Type Care Home

The Ferns is a 46 bedded care home in North Shields providing residential and dementia care, Palliative care and Respite care to people over the age of 65. All bedrooms have en-suites that are ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Primrose Lodge Care Home
Osborne Gardens, North Shields NE29 9AT 
"My dad has been at this home for nearly a year now and overall it has been a good year. There have been a lot of changes over this year,…"   Read all 57 reviews
  • from £1,247 / week
  • 48 Rooms
Location Type Care Home

Primrose Lodge Care Home offers residential care and general nursing care for those with more complex needs. The home provides an ideal setting for people who need or want a little help with ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Valley View & Penshaw House
Back Lane, Penshaw, Houghton le Spring DH4 7ER 
"My mother has settled in to her new home and is well cared for by cheerful attentive staff. She enjoys the girls stopping by to check she…"   Read all 57 reviews
  • from £1,067 / week
  • 44 Rooms
Location Type Care Home

Valley View and Penshaw House are on a dual site situated at Penshaw, Houghton Le Spring on the outskirts of Sunderland. Valley View Care Centre is a Residential Home which accommodates 44 ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Rosemount Care Home
Sunningdale, West Monkseaten, Whitley Bay NE25 9YF 
"Rosemount is a wonderful care home that feels warm and homely, made by the caring and kind staff. Moving my dad into a care home, due to…"   Read all 52 reviews
  • from £1,099 / week
  • 60 Rooms
Location Type Care Home

Rosemount Care Home in Whitley Bay offers purpose-built accommodation for up to 60 residents. The home's team of experienced and supportive staff has a genuine desire to provide the best care ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Roseberry Care Centre (England) Ltd Reviews in Tyne & Wear (522)

9.2

Roseberry Care Centre (England) Ltd has a Group Review Score of 9.2 (9.179) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Roseberry Care Centre (England) Ltd must have a Review Score.

Overall Experience
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Reviewer Connection to Roseberry Care Centre (England) Ltd
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Review of

Valley View & Penshaw House

from T P (Son of Resident) published on 12 March 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has settled in to her new home and is well cared for by cheerful attentive staff. She enjoys the girls stopping by to check she is alright. Nothing we have requested has been too much trouble and each time we have requested help, we have been accomodated. Thank you to all the staff and carers
at Penshaw House and Valley View. Simply the best!
Reply from Sonia Henderson, Home Manager at Valley View & Penshaw HouseThank you so much for such positive feedback about your mum's experience of living in Valley View. We are so pleased she is thriving and enjoying life in the home. We strive to ensure that she carries on having the continued care and support that she requires throughout her stay at Valley View. I will pass on your positive feedback to all staff within the home.
Sonia Henderson Home Manager (Name: Sonia Henderson Email: manager.valleyview@roseberrycarecentres.co.uk Position: Home Manager)
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Review of

The Evergreens Care Centre

from Stephen C (Husband of Resident) published on 25 February 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent and professional support from caring staff. A lot of empathy and understanding. Great communication and quick resolution of any issues. Very impressed with the care provided.
Reply from Dan Shutt, Home Manager at The Evergreens Care CentreThank you so much for taking the time to review our service. This really does mean a great deal to us and is very much appreciated. It is lovely to hear such positive comments and these will be shared with the team.
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Review of

Valley View & Penshaw House

from Gail S (Daughter of Resident) published on 23 February 2026
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mam went into Valley View care centre for respite. The staff were kind and considerate when we viewed the home before mam went in. All the staff are caring and friendly, mam is happy to accept their help and is comfortable when assisted, especially for personal care. Mam initially didn't want to
join in, but is now actively enjoying the daily activities. Her room is clean and tidy and we have made it homely with her own belongings. Her clothes, bedding and towels are laundered regularly to a good standard. My mam has alzheimers and is so much calmer getting professional care in this safe environment.
Reply from Sonia Henderson, Home Manager at Valley View & Penshaw HouseThank you so much for such positive feedback about your mum's experience of living in Valley View. We are so pleased she is thriving and enjoying life in the home. We strive to ensure that she carries on having the continued care and support that she requires throughout her stay at Valley View. I will pass on your positive feedback to all staff within the home.
Sonia Henderson Home Manager
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Review of

Chichester Court Care Home

from Julie C (Daughter of Resident) published on 12 February 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was treated wtih respect and the care was first class. All members of staff & management were amazing. you just had to ask for anything once. His needs were met immediately. I would recommend this care home to family & friends. Thank you all so much.
Reply from Hardeep Kaur, HOME MANAGER at Chichester Court Care HomeThanks very much for your kind words, home will continue to deliver excellent care to our Residents
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Review of

Alexandra View Care Centre

from L G (Relative of Resident) published on 11 February 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband's grandfather was in Alexander View for several weeks following discharge from hospital. He was well looked after during his time there and I can not fault the nursing team and care staff. The home manager was friendly, and her door was always open if we had any concerns. Any issues we had
were always dealt with quickly.
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Review of

Alexandra View Care Centre

from Kim F (Niece of Resident) published on 11 February 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunty was a resident here for a while and she loved it, very friendly, staff were great with her and the family, nothing was ever too much bother. I would highly recommend his service.
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Review of

Chichester Court Care Home

from Carol W (Sister of Resident) published on 5 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother was admitted for end of life care in October 25. He was autistic and had withdrawn into himself. I can't thank all of the staff enough for the care he was given. The staff were getting to know his facial expressions to understand what he was trying to say. They made sure he ate and drank
encouraging him all the way. Thank you all again so very much.
Reply from Hardeep Kaur, HOME MANAGER at Chichester Court Care HomeThank you very much for your kind and honest review. Our team is committed to providing the highest standard of care to all our residents, and we always ensure any concerns are reported and addressed promptly. We truly appreciate your feedback and your support, and we will continue to provide the best possible care for our residents.
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Review of

Rosemount Care Home

from Susan C (Daughter of Resident) published on 26 January 2026
Submitted via Website • Report
Overall Experience 4.0 out of 5
Since the introduction of a new manager Rosemount has significantly improved and continues to make changes for the better.
The home is currently fully staffed and my mother is treated well and with dignity by all. I am reassured she receives the appropriate care and support.
She enjoys the food
and has put much needed weight on recently.
The activity staff are also excellent and encourage all residents to join in. There were many fun activities over the xmas period.
Communication with relatives is good, the manager has an open door policy and I am confident that any issues will be sorted out as soon as possible. The monthly relatives meetings are very useful and new Admin staff has improved communication via emails and social media.
Overall Rosemount Care Home has a bright and happy atmosphere and deserves the 'Good' CQC rating recently awarded.
Reply from Norma Chennells, Home Manager at Rosemount Care HomeThank you for the positive feedback and I will pass your comments to the team. The feedback is much appreicated.
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Review of

Rosemount Care Home

from Louise P (Daughter of Resident) published on 15 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Rosemount is a wonderful care home that feels warm and homely, made by the caring and kind staff. Moving my dad into a care home, due to his increasing needs was an emotional wrench for our family. However, Norma and ehr team have been so supportive of my dad and us as a family that the transition has
been as smooth as possible. The staff are caring and attentive. They work so hard to create a home from environment. The food is top notch and the activities are engaging and fun. I could not recommend Rosemount highly enough!
Reply from Sandra Ward, Operations Director at Rosemount Care HomeThank you so much for your heart-warming review of your experience of the care your dad is receiving in Rosemount. We are so pleased he has settled in well and feels at home and enjoying the activities. The catering team work extremely hard to provide high quality nutritious meals and liase with the residents for choice and preferences. We will ensure your thanks are passed to the staff team.
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Review of

Primrose Lodge Care Home

from Norma T (Wife of Resident) published on 30 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my husband moved to Primrose Lodge in October this year I have found all the staff friendly and helpful. The carers all act swiftly to any issues, as do the nursing staff. All measures for his comfort and safety have been put in place swiftly. The fact that my husband is looking better than on
admittance is proof to me that he is being assisted with his eating and drinking. As I do not know what activities he can take part in I cannot comment. The management act to any queries I have. On the value for money I am unable to comment. We appreciate all their efforts.
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Review of

Primrose Lodge Care Home

from K N (Daughter of Resident) published on 29 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been at this home for nearly a year now and overall it has been a good year. There have been a lot of changes over this year, and now Dad is on a unit men only and dedicated, regular staff which we feel is good for Dad and makes him feel secure. The staff make sure that Dad has his little
things around him, his bowls of sweets/crisps, his own water/coffee cups, and his muslin cloths around his neck. We feel Dad is safe and well cared for, and that the staff genuinely care about him.
Reply from Dale Summersby, Home Manager at Primrose Lodge Care HomeThank you for your kind feedback K N. I'm really happy that the changes we have made, have had a positive impact on your Dad's experience. Ill make sure I pass this feedback on to the team.
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Review of

Primrose Lodge Care Home

from Kerry C (Daughter of Resident) published on 29 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been in Primrose for a year now. Overall I am happy with the care my dad receives. The staff on the unit always make sure my dad has his favourite things to hand, they are caring and really seem to care about my dad. Everyone from domestic, carers, nursing staff all seem to care, they often
pop up to see Dad. Room always clean and tidy. Staff on his unit do a fantastic job. Management should be really proud of them and the work they do - credit to you - more staff needed.
Reply from Dale Summersby, Home Manager at Primrose Lodge Care HomeThank you for your kind comments Kerry. I'm so glad that staff are able to make yours and your Dad's experience a positive one. Ill be sure to pass them on to the team
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Review of

Rosemount Care Home

from andrew b (Son of Resident) published on 17 December 2025
Submitted via Website • Report
Overall Experience 4.0 out of 5
Massive improvement from Norma and Team and Deserved Good on last Ratings Great improvement on Communication From Catherine in Admin office and Staff very approachable Some things as always need tweaking But would definitely Recommend Rosemont as a Care Home
Reply from Norma Chennells, Home Manager at Rosemount Care HomeThank you for the comments and the ongoing support. I will pass the comments to the team
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Review of

Rosemount Care Home

from Lindsay W (Sister of Resident) published on 3 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Following the sudden decline of my sisters health my brother made a journey from the USA to visit. On hearing about the visit, the manager and some team members came together to organise an early Christmas celebration. My sister was wheeled into a beautifully decorated room with a Christmas tree to
find us waiting. A small buffet and drinks were provided along with some small gifts and crackers.
We spent very precious time together. One of the activity ladies took a family photo which was then printed and framed for my sister. I can't thank the manager and team enough for what they did for us. My brother was impressed by the happy atmosphere and friendly team.
My heartfelt thanks again.
Reply from Norma Chennells, Home Manager at Rosemount Care HomeThank you for your lovely comments and I am delighted the team came together to make this special for all of you, but especially your sister. This is what we aim to do for all of our residents at Rosemount
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Review of

Chichester Court Care Home

from S L (Son of Resident) published on 28 November 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam was admitted into Chichester Court Care Home for emergency respite following my Dad getting admitted to hospital. She spent 2 1/2 weeks in there and loved every second of her stay as the staff really looked after and made a fuss of her. Mam usually doesn't eat much, however, whilst there she
ate every meal put in front of her. The place did not smell at all and was always clean. The staff were very friendly and inviting with myself and my family.
I would 100% recommend this care home! Well done!
Reply from Hardeep Kaur, HOME MANAGER at Chichester Court Care HomeThank you very much for your lovely review. Our Home is committed to providing person-centred care to every resident, ensuring everyone enjoys good, nutritious food and a warm, supportive environment. It is our motto to offer compassionate, high-quality care at all times, and our staff are reminded regularly of the importance of kindness and respect in everything we do.

We truly appreciate your feedback. Thank you again.
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Review of

Alexandra View Care Centre

from P A (Son of Resident) published on 18 November 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service.
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Review of

Alexandra View Care Centre

from J A (Daughter of Resident) published on 18 November 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Outstanding staff and level of care.
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Review of

Hylton View Care Home

from Rachel L (Sister of Resident) published on 10 November 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has recently moved into Hylton View and I am amazed at how well she has settled in. This home has really changed my view on care homes. The staff are very welcoming, friendly and nothing ever seems too much. My sister has enjoyed joining in the arts and crafts and the lovely meals served.
Thank you to the care staff, management and admin are all very welcoming when coming into the home.
Reply from Dominique Creighton, Manager at Hylton View Care HomeThank you so much for your kind and thoughtful words. Were absolutely delighted to hear how well your sister has settled into Hylton View and that her experience has positively changed your perception of care homes. It means a great deal to our entire teamcare staff, management, and admin aliketo know that our welcoming environment and activities like arts and crafts are making a real difference. Were proud to serve delicious meals and create a space where residents feel truly at home. Your appreciation is deeply valued and will be shared with the team. Thank you again for your support!
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Review of

Hylton View Care Home

from G L (Granddaughter of Resident) published on 10 November 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan has lived at Hylton View for almost 2 years and I couldn't wish for a better place for her to live. When I come to visit I rarely find her in her room as she's in the communal lounge or taking part in activities. My nan enjoys her meals and the staff are very helpful. Thank you to everyone.
Reply from Dominique Creighton, Manager at Hylton View Care HomeThank you so much for your kind words and heartfelt feedback. We're absolutely delighted to hear how much your nan enjoys living at Hylton View and that she's actively involved in the communal lounge and activities it's exactly the kind of vibrant, caring environment we strive to create. Knowing she enjoys her meals and finds our staff helpful means the world to us. We'll be sure to pass on your thanks to the whole team. Its a pleasure to have her with us!
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Review of

The Evergreens Care Centre

from Andrew W (Son of Resident) published on 6 November 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
The care staff are caring, considerate and very helpful.
Nothing has been too much trouble.
Its been re-assuring to know he has been well looked after
Overall we couldn't have asked for a better place for Dad to spend his last few weeks
Reply from Dan Shutt, Home Manager at The Evergreens Care CentreThank you for taking the time to review our service, and for your kind words. We really do appreciate it. It gives the team a lift to know that we supported your father in a way that you were happy with. It was a pleasure to have him stay with us. Thanks again for your positive feedback. We are grateful.
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