Care Home Owned by Roseberry Care Centre (England) Ltd in West Midlands
9.2
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in West Midlands for Roseberry Care Centre (England) Ltd are showing below.
Roseberry Care Centre (England) Ltd Locations in West Midlands (1)
The Beaufort Care Home
9.4
104 reviews
56 Kenilworth Road, Coventry CV4 7AH
"I couldn't give this review enough words to say so extremely satisfied I am. First 100% care to my late mother + now the same to my father.…" Read all 104 reviews
Location Type Care Home
The Beaufort Care Home is a residential nursing home in Coventry, Warwickshire. The home offers personal, nursing and end-of life care. The home features 29 bedrooms, lounge and dining areas, and a large, landscaped garden. Once a grand private house,… Read more about The Beaufort Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Learning Disability / Autism
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- Acquired Brain Injury
- 29 Rooms
- from £1,054 / week
Roseberry Care Centre (England) Ltd Reviews in West Midlands (104)
9.2
Roseberry Care Centre (England) Ltd has a Group Review Score of 9.2 (9.159) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Roseberry Care Centre (England) Ltd must have a Review Score.
Review of
The Beaufort Care Home
from Joanne B (Daughter of Resident) published on 19 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I couldn't give this review enough words to say so extremely satisfied I am. First 100% care to my late mother + now the same to my father. The staff, the support, the food, nursing + care that my father is very happy with. I did not know how he would cope with the passing my mother but the staff have
individually gone our of their way to look after my father + knowing he this makes me extremely happy having first class care and attention. Big thank you to Maxine for running a tight ship.
Reply from Maxine McMullan Maxine McMullan, Home Manager at The Beaufort Care HomeThank you for your lovely review Joanne, I will pass on your comments to the staff.
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Review of
The Beaufort Care Home
from Jayne R (Daughter of Resident) published on 30 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My father is a resident here @ The Beaufort Care Home. Next month will be three years since he came here. I cannot praise Maxine, the manager and Tilly the nurse, all of the carers + Michelle the cook, enough. Every member of staff has the utmost respect for, not only my dad, but for all residents.
My father is extremely happy residing here. Highly recommended.
Reply from Maxine McMullan, Home Manager at The Beaufort Care HomeThank you for your lovely review Jayne. Very much appreciated, I will pass on your comments to our team.
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Review of
The Beaufort Care Home
from C C (Wife of Resident) published on 8 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Yesterday I was present whilst the carer saw to my husband's personal care and change of clothes. He was extremely respectful and took great care to explain everything he was going to do. He explained clearly and asked permission to carry out each task. His calm and professional manner are to be commended
as he made my husband completely at ease. It is clear that because of this they have a great rapport. Well done!
Reply from Maxine McMullan Maxine McMullan, Home Manager at The Beaufort Care HomeThank you so much for your review. It is very much appreciated and I will pass your thoughtful comments onto our team.
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Review of
The Beaufort Care Home
from Barry T (Son of Resident) published on 10 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Overall excellent.
Reply from Maxine McMullan, Home Manager at The Beaufort Care HomeThank you so much for your review, it is very much appreciated. I will pass on your comments to the staff.
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Review of
The Beaufort Care Home
from Wendy L (Niece of Resident) published on 3 April 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
This is my 5th visit, easy to access building and check in, everyone welcoming. Rooms always warm. My auntie has moved rooms and it looks fresh. Unfortunately there's always a slight smell of wee. Always some activities for my auntie to join in.
Reply from Maxine McMullan, Home Manager at The Beaufort Care HomeThank you for your feedback. We are so pleased to hear that your auntie has settled well. We take all feedback seriously, including your comment about the slight smell. Maintaining a fresh and comfortable environment is a priority for us, and we will look into this immediately. If you'd like to discuss this further, please do not hesitate to reach out to myself or my Deputy on your next visit. Your review is very much appreciated and helps us continue to improve.
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Review of
The Beaufort Care Home
from Peter F (Husband of Resident) published on 25 February 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The overall improvement is outstanding. The staff seem more responsible. I was not at all happy when my wife was admitted with general situations. Thank you for upgrading in all respects. Apart from food quality, this was always excellent.
Reply from Honor Keatley, Group Business Development Director at The Beaufort Care HomeThank you so much for your positive review. It's great to note that the changes the home manager and her team have been putting in place are making a real difference for our residents. We are now focussed on improving the activity provision and on the back of hearing what our residents wanted, have set up some regular clubs which are advertised on our Activities Board and in our newsletter. We've got some fun events coming up and will be working with Community partners on various gardening projects. We are progressing changes within the environment to create a craft area and setting up a wildlife observation station and potting shed in the conservatory. We'd love to hear your thoughts on what else we could be doing. With best wishes
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Review of
The Beaufort Care Home
from C P (Husband of Resident) published on 14 February 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very good.
Reply from Honor Keatley, Group Business Development Director at The Beaufort Care HomeThank you so much for taking the time to leave a review and a 5-star rating. The team will be thrilled to know how well they are doing! With best wishes
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Review of
The Beaufort Care Home
from J R (Wife of Resident) published on 31 January 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
In the 3 years my husband has been in the care he has been treated with dignity and understanding as at times he can be quite difficult, overall I am happy with his care.
Reply from Honor Keatley, Group Business Development Director at The Beaufort Care HomeThank you for taking the time to write a review. It's good to read that you are happy with the care your husband receives. We are currently making some positive changes at The Beaufort, both to the environment and service provision. I look forward to hearing your thoughts as we consult with residents and families to implement changes. With best wishes, Honor Keatley, Group Business Development Director.
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Review of
The Beaufort Care Home
from G G (Niece of Resident) published on 31 January 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff are always welcoming and show care to all. The home is always clean and tidy.
Reply from Honor Keatley, Group Business Development Director at The Beaufort Care HomeThank you so much for taking the time to write a review. It's great for the team to know what a difference they make. With best wishes,
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Review of
The Beaufort Care Home
from Jo S (Daughter of Resident) published on 20 January 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum has been at The Beaufort for some time but I can honestly say that over the last few year the home has been brilliant. From a proactive leader in the home manager and brilliant admin staff that always greet you with a smile, but most importantly are the carers that look after my mum. Always so
cheerful and happy to attend to my mum. Always the same staff to provide continuity in care. They are so aware of my mum's needs and situation and I always feel she gets holistic care to meet all her needs. The kitchen staff always try and provide personalised meals to accommodate my mum and a daily menu is available for all the residents. I always feel I can approach the staff and I'm listened to with any concerns. The home is warm and friendly and I would recommend anyone to trust their loved ones to be cared for at The Beaufort.
Reply from Honor Keatley, Group Business Development Director at The Beaufort Care HomeThank you so much for leaving such a thoughtful review. It's wonderful for the team to read just what a positive impact they have, not only on the lives of our residents but also their wider families. New care seekers will take a lot of confidence from reading your review when considering The Beaufort for their loved one. With best wishes
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Review of
The Beaufort Care Home
from S B (Daughter of Resident) published on 14 May 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The manager, nurses and care staff went out of their way to look after Mum who went into the home for a short stay. Thank you for looking after her so well. We are very grateful.
Reply from Paige Hodgson, Home Manager at The Beaufort Care HomeThank you for your feedback. We are glad you and your mum felt supported.
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Review of
The Beaufort Care Home
from C V (Daughter of Resident) published on 5 April 2024 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My mum stayed in this nursing home for the last three months and passed away last week. We can’t thank the manager and her team enough for the care and dedication they gave to Mum, especially over the last few weeks. The manager constantly fought the battle on our behalf to make sure my mum got on the
right medication to ease her pain. You can see the staff are all working hard to improve the home and it’s lovely now to see the daytime activities growing with the lady's perseverance. Mum loved all that.
Thanks once again, Mum was definitely in the best place at the end.
Thanks once again, Mum was definitely in the best place at the end.
Reply from Paige Hodgson, Home Manager at The Beaufort Care HomeThank you so much for your kind words and appreciation.
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Review of
The Beaufort Care Home
from Jackie S (Daughter of Resident) published on 22 August 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The manager, nurses and all staff are caring and compassionate people. You can tell they genuinely want to make Beaufort a lovely place for their residents to live. Nothing is ever too much trouble and frequently ask me how they can make my mum happy and contented. Since the new manager started there
has been a huge improvement in the feel of the home. They offer lots of activities for the residents and try to get as many as able, to join in. All the time there is close monitoring of residents' health by the nurses. All in all it's a friendly happy environment and they take lots of pleasure in seeing happy residents. My mum has dementia and I have seen a massive improvement in her mental state because of the dedication of the staff. I'd like to thank each and every one of them from the bottom of my heart. They have also supported me when I've struggled emotionally. I can't praise them enough. They are currently making a lovely bar for the residents for celebratory occasions.
Reply from Paige Hodgson, Home Manager at The Beaufort Care HomeThank you so much for your positive feedback, we are happy to hear you are happy with the care provided.
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Review of
The Beaufort Care Home
from Lizzie V (Friend of Resident) published on 6 April 2022 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
So pleased to see the carpet, which was very smelly and soiled, has been removed from my friend's room and replaced with lovely laminate flooring. It looks and smells so much fresher. Well done to the new manager.
Reply from Sharon Flood, Area Director at The Beaufort Care HomeThank you for your feedback, I will pass this on to the staff.
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Review of
The Beaufort Care Home
from Andy R (Son of Resident) published on 3 August 2021 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My mother came to The Beaufort Care Home in April, and I have nothing but good things to say about it and the staff. My mother was treated with dignity and respect and nothing was too much trouble, she was only a resident there for 3 months but the staff very quickly warmed to her. Many thanks from
all the family.
Reply from Sharon Flood, Regional Operations Manager at The Beaufort Care HomeThank you for your positive feedback, it is very much appreciated.
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Review of
The Beaufort Care Home
from R D (Son of Resident) published on 8 June 2021 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very friendly staff. The manager has been so helpful with advice. I have seen a massive improvement in my mum's health.
Reply from Sharon Flood, Regional Operations Manager at The Beaufort Care HomeThank you for your positive feedback, it is very much appreciated.
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Review of
The Beaufort Care Home
from V S (Daughter of Resident) published on 21 October 2020 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother is looked after well. She had a stroke and the carers are very careful with her, looking after all her needs. It is like being at home. Her room feels cosy with her own things.
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Review of
The Beaufort Care Home
from K G (Granddaughter of Resident) published on 28 August 2020 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
During lockdown, the care of my nan has been exceptional. The team have worked so hard for us to keep contact throughout, working extra hours during this difficult time. Contact with family is so important for my nan's mental health so the fact that a clear line of communication has been maintained
has been great.
Reply from Ramla Abdullahi, Regional Operations Manager at The Beaufort Care HomeThank you for your comments about The Beaufort Care Home. It's lovely to hear that the care for your nan has been exceptional. I will make sure to pass your wonderful comments to the staff team and management.
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Review of
The Beaufort Care Home
from R H (Daughter of Resident) published on 20 August 2020 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
What a fabulous place! My father is very poorly and they went all out for his birthday, fabulous staff. We had a buffet, cake, balloons. All done by the home without request. Such amazing people! Activity coordinator is probably one of the most amazing people I've ever met in my life! We will remain
friends forever.
Reply from Ramla Abdullahi, Regional Operations Manager at The Beaufort Care HomeThank you for your lovely comments about the Beaufort Care home. It is great to hear that you managed to enjoy your fathers birthday party and that the home went above and beyond to support this event. I will pass your amazing comments to the staff team
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Review of
The Beaufort Care Home
from M F (Friend of Resident) published on 20 August 2020 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My friends birthday party staff put on an excellent buffet and made lovely chocolate and strawberry cake too well impressed.
Staff were so nice taking photo's and leading the happy birthday sing-song. A big thank you to all the staff involved.
Staff were so nice taking photo's and leading the happy birthday sing-song. A big thank you to all the staff involved.
Reply from Ramla Abdullahi, Regional Operations Manager at The Beaufort Care HomeThank you for your lovely comments about the Beaufort Care home. It is great to hear that you enjoyed the Birthday Party arranged by the home. I will make sure to pass your excellent comments to the staff team.
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