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Care Homes Owned by Roseberry Care Centre (England) Ltd in Northumberland

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9.2 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Roseberry Care Centre (England) Ltd in Northumberland

Only the locations & reviews in Northumberland for Roseberry Care Centre (England) Ltd are showing below.

View the details of all 27 locations (with 1768 reviews) owned by Roseberry Care Centre (England) Ltd

Roseberry Care Centre (England) Ltd Locations in Northumberland (4)

 - Browse 4 Care Homes owned by Roseberry Care Centre (England) Ltd in Northumberland
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South Bebside Care Home
Patterdale Road, Cowpen Estate, Blyth NE24 5JU 
9.9 50 reviews
South Bebside Care Home, Blyth, Northumberland
"My mum went to South Bebside on respite over a 18 months ago. It was quite clear she needed help for more than a few weeks. She's made it…"   Read all 50 reviews
  • from £1,103 / week
  • 32 Rooms
Location Type Care Home

South Bebside care home offers residential care to up to 32 older people in Blythe, Northumberland. Just a mile and a half from the sea, residents of South Bebside enjoy scenic surroundings and local ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
South Quay Care Home
Cowpen Road, Blyth NE24 5TT 
9.6 55 reviews
South Quay Care Home, Blyth, Northumberland
"My Mam was a resident at South Quay for just under 4 years. Her room wasn't very big but more than adequate for her needs. As her illness…"   Read all 55 reviews
  • from £1,072 / week
  • 58 Rooms
Location Type Care Home

South Quay is a nursing and residential care home situated in western Blyth. The purpose-built setting has 55 beds spread across two floors and provides high standards of care, delivered by highly ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Lowgate Nursing Home
Allendale Road, Lowgate, Hexham NE46 2NN 
9.2 90 reviews
Lowgate Nursing Home, Hexham, Northumberland
"My brother, 56, moved into Lowgate Nursing Home, struggling with motor neurone disease. The staff at Lowgate are fantastic. I cannot praise…"   Read all 90 reviews
  • from £1,188 / week
  • 42 Rooms
Location Type Care Home

Lowgate Nursing Home, near Hexham, has been purpose-built to specialise in nursing and residential care, for over 65yrs of age delivering a service based on values of choice and dignity. Staff are ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Dolphin View Care Home
Harbour Road, Amble, Morpeth NE65 0AP 
9.0 34 reviews
Dolphin View Care Home, Morpeth, Northumberland
"Thanks to all the staff at Dolphin View Care Home for taking care of my lovely Aunty for the last 12 years. The caring roles you do are so…"   Read all 34 reviews
  • from £1,071 / week
  • 35 Rooms
Location Type Care Home

Dolphin View care home offers residential care for older people and nursing care for a variety of health issues in Amble, Northumberland. The home benefits from views over the North Sea and its close ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care

Roseberry Care Centre (England) Ltd Reviews in Northumberland (229)

9.2

Roseberry Care Centre (England) Ltd has a Group Review Score of 9.2 (9.179) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Roseberry Care Centre (England) Ltd must have a Review Score.

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Review of

South Bebside Care Home

from Julie U (Daughter of Resident) published on 9 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum went to South Bebside on respite over a 18 months ago. It was quite clear she needed help for more than a few weeks. She's made it her new home. The staff are brilliant and have all been there a long time. I think this shows how happy the staff are to be there. They care for mum so well. Nothing
is too much trouble: the meals are amazing. She even gets served breakfast in bed. It's like a 5*hotel and that's exactly where she thinks she's living..
Reply from Jacky Reed, Manager at South Bebside Care Homethank you for your ongoing support for everyone at South Bebside
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Review of

Lowgate Nursing Home

from A L (Sister of Resident) published on 17 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother, 56, moved into Lowgate Nursing Home, struggling with motor neurone disease. The staff at Lowgate are fantastic. I cannot praise them highly enough. From the cleaners, care staff, kitchen staff, office staff, to event/activity staff. They were incredibly kind to my brother and looked after
him brilliantly.
Reply from Blessing Shangotola, Manager at Lowgate Nursing HomeWe are truly delighted to hear that you've had a positive experience with us at Lowgate care Home. Providing compassionate, respectful, and person-centred care is at the heart of everything we do, so it means a great deal to know that this has been reflected in your experience.
Our team works hard to create a warm, safe, and supportive environment where residents feel comfortable, valued, and well cared for. Your feedback is incredibly encouraging and will be shared with the staff, who are dedicated to making a real difference every day.
Thank you again for taking the time to share your thoughts.
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Review of

South Quay Care Home

from Lord Glyn J (Respite Resident) published on 5 February 2026 Submitted via Website • Report
Overall Experience 1.0 out of 5
I have just finished my two weeks respite at South Quay Carehome and I was appalled by the service provided. I am a C3/C4 spinal patient and I required some respite and one incident while I was there caused me to suffer an AD due to lack of due diligence. Another thing I would like to state was the
lack of information about my condition was passed onto the members of staff so did not know how to provide the correct care that I require I.E moving and handling I needed but they all tried their best with instructions from myself. The bed care was atrocious, the menu was mostly cafe style food which included pastries and puddings was not ideal for a diabetic.
All in all a let down. I was offered another week due to the room I was in being free still but however I would not stay there again. My advice stay clear.
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Review of

South Quay Care Home

from Carole P (Daughter of Resident) published on 5 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mam was a resident at South Quay for just under 4 years.
Her room wasn't very big but more than adequate for her needs.
As her illness progressed and she stopped recognising family she always had a big smile for the staff who we found to be friendly and approachable.
When the end came everyone
was so kind and the dignity shown to Mam was much appreciated.
Thank you
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Review of

Lowgate Nursing Home

from Pat M (Friend of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our family friend has been loving at Lowgate for almost two months and we have been very happy with the way he is cared for and the happy relationships between all the different members of staff and the residents as well as the general family atmosphere. Our friend is bed ridden and suffering from late
stage dementia but the view of the gardens from his window means he is able to make a connection with the outside world and the wildlife in the trees and on the lawns. The location of Lowgate, so close to Hexham, yet in the countryside, suits really well. Thank you to everyone.
Reply from Blessing Shangotola, Manager at Lowgate Nursing HomeThank you for taking the time to leave such a lovely review. We're pleased to hear that you are happy with the care and support provided. Our team is passionate about creating a safe, caring, and welcoming environment, and your feedback truly encourages us to keep doing what we do.
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Review of

South Bebside Care Home

from B B (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since Mum was admitted in July 2024 she has been cared for by an amazing team of staff from carers, caterers, & cleanders. They all know her needs & likes and treat her like family. I feel reassured at all times that she is safe and happy & well fed. She enjoys being able to walk about the various facilities
& rooms (lounge, dining room, conservatory or her room, freely).
Reply from Jacky Reed, Manager at South Bebside Care Homethank you for you very kind feedback as well as your ongoing support for the care home
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Review of

Lowgate Nursing Home

from S R (Brother of Resident) published on 28 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The place is basic but satisfactory staff very good meals good facilities poorley, taps not working properly in room. Overall reasonable.
Reply from Blessing Shangotola, Manager at Lowgate Nursing HomeThank you for taking the time to complete the review, the management team are completing environmental improvement within the home to improve the residents families experience, we are also completing ongoing remedial repairs and can confirm that all taps in all bedrooms are being replaced throughout January.
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Review of

Lowgate Nursing Home

from Raymond R (Husband of Resident) published on 27 January 2026 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Verey good.
Reply from Blessing Shangotola, Manager at Lowgate Nursing HomeThank you for your feedback. We're so pleased to hear that you are happy with the care and support provided. Your comments have been shared with the team, who will be thrilled to know their efforts are appreciated.
Supporting residents and their families is at the heart of what we do, and it's wonderful to know this has been reflected in your experience
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Review of

Lowgate Nursing Home

from A D (Husband of Resident) published on 20 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are friendly and cope well with often difficult circumstances.
Premises and equipment are mostly old but maintained as well as possible.
Reply from Blessing Shangotola, Manager at Lowgate Nursing HomeThank you for taking the time to complete the survey, we are continuing with our refurbishing program within the home to support in improving the resident experience within the home and hope that you will see the continued improvement.
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Review of

Dolphin View Care Home

from G M (Son of Resident) published on 12 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father was in Dolphin View for two and a half years, he was very well cared for and always appeared happy. During his first year in Dolphin View there were many changes in staff and management which was concerning but now with the new manager there is an altogether calmer atmosphere in place.
Reply from Kelly Lockhart, Home Manager at Dolphin View Care HomeThank you taking the time to write a review, it was a pleasure to look after your dad.
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Review of

South Quay Care Home

from J L (Daughter of Resident) published on 8 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a lovely care centre: the staff are wonderful people. They all seem to love their jobs - it's a vocation. They show care, understanding, empathy and love.
Nothing is a trouble to any of them, and everyone makes eye contact when talking to you. They smile and are happy as they go about their
routines. It is a cheery, clean, and welcoming abode for anyone who needs it.
The staff pay constant attention to all clients, visitors and family.
Reply from Charlotte Shiels, Manager at South Quay Care HomeThese are such nice words about the staff. I will pass on your comments and I really appreciate the positive feedback and I know the staff will be thankful to you for your lovely words. Your mum was cared for for a short time but the staff still thought of her very highly
Many Thanks
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Review of

Dolphin View Care Home

from Tracey T (Niece of Resident) published on 6 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thanks to all the staff at Dolphin View Care Home for taking care of my lovely Aunty for the last 12 years. The caring roles you do are so important in society as not all relatives live near enough to look after their family members. You have all treated and cared for my Aunty wonderfully, with professionalism
and compassion. At the end of her life you were there for her and ensured she died peacefully and pain free. For this our family have peace of mind and eternal gratitude, can't thank you enough and will never forget you all.
Reply from Kelly Lockhart, Home Manager at Dolphin View Care HomeIt was a pleasure to look after your aunty who is greatly missed. Thank you for your lovely review.
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Review of

Dolphin View Care Home

from Alison C (Daughter of Resident) published on 6 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad arrived following a long stay in hospital after a fracture of his hip. Standards of care in hospital were poor and Dad suffered from this and made no real recovery. His care in Dolphin view is so different and positive. Staff are purposeful and helpful and have been very proactive in procuring appropriate
medical provision for Dad, to keep him comfortable. Dad is now in end of life care & funded. I would recommend Dophin View and all members of staff who have been very professional in their approach to Dad.
Reply from Kelly Lockhart, Home Manager at Dolphin View Care HomeThank you Alison. Our thoughts are with you and your family.
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Review of

South Quay Care Home

from Denise N (Daughter of Resident) published on 5 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Father became resident and has settled really well. Carers and staff are exceptional and encourage him to be involved in all aspects and activities. Our family are so greatfull for the care they give him and would highly recommend this facility to anybody thinking of trusting their loved ones to South
Quay.
Reply from Charlotte Shiels, Manager at South Quay Care HomeThank you so much for your kind words. All our residents become family and it is a pleasure to look after your dad. He is such a character and enjoys the activities when they are available. I will pass your comments on to the staff team it is always nice to have feedback.
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Review of

South Quay Care Home

from Allison T (Daughter of Resident) published on 30 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am absolutely over the moon with the care my dad gets and cant believe how quickly he has settled in the staff are super friendly and seems like nothing is a bother no matter how big or small they are always on hand and they keep us well informed about his care and his needs it was the best decision
we ever made and it has enabled me to relax it has also took an unreal amount of pressure off our family knowing he is happy here
Reply from Charlotte Shiels, Manager at South Quay Care HomeIt is a pleasure to have him here. From the day he arrived dancing in the building at our Halloween party I knew he was going to settle and be one of the South Quay family very quickly. I will pass your comments on to the team.
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Review of

South Bebside Care Home

from Rosalynn S (Daughter of Resident) published on 24 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I visit my Mam I'm always made to feel welcome. I feel listened to and the staff listen to my suggestions. My Mam is very well looked after and is very happy wtih the care and support she receives in South Bebside Care Home. The staff are lovely and kind.
Reply from Jacky Reed, Manager at South Bebside Care Homeyou are always very welcome and play a big part within South Bebside family
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Review of

Dolphin View Care Home

from J C (Brother of Resident) published on 22 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Delighted with the care my brother who is physically disabled but very alert has received at Dolphin View
It is a Nursing Home of course - so the doctor comes and liaises closely with nurses, but it is also his home and he feels relaxed, happy and most of all, 'at home' in Dolphin View, so I do not
feel that it is overmedicalised. The staff are both capable and friendly
The home is clean and does not smell
There have been changes in the managers in recent months, but I have not detected any deterioration in the care given to my brother at all and the current managerial team seem very good
My brother gets an excellent chiropodist in the home, his preadmission hairdresser visits (but there is also a resident hairdresser if he needed), his friends visit to play him chess and he can order whatever he wants from a bookshop or supermarket online. Lastly he gets his papers delivered. He seems very happy in Dolphin View
Reply from Kelly Lockhart, Home Manager at Dolphin View Care HomeThank you for taking the time to submit a review. We strive to provide excellent person centered care.
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Review of

Dolphin View Care Home

from James C (Brother of Resident) published on 22 December 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My brother David moved to Dolphin View on 2nd July. He has type 1 insulin dependant which could not be managed at home even with nurses going in to administer insulin and check blood glucose. On May 19th the nurse found him in a non responsive state, and administered emergency treatment an ambulance
was called. He was in hospital(Cramlington & Wansbeck) till being discharged to Dolphin View. David does not understand diabetes or symptoms of hypos/hypers there for needing nursing care. The staff on the whole are friendly and helpful. My brother says that the staff are nice, and he enjoys the meals and he is happy, and that is the important thing to me my brother is safe nurses keep checking blood sugars and intervene when they get low/high. The caring staff also help him with personal care. I have had little experience of care homes, but no care home is perfect. I would like to thank everyone for looking after David and keeping him safe.


Jimmy

Reply from Kelly Lockhart, Home Manager at Dolphin View Care HomeThank you for taking the time to submit a review. The team work hard to ensure the needs are met of each individual. Its a pleasure to look after David.
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Review of

South Bebside Care Home

from K M (Brother-in-law of Resident) published on 17 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent and caring staff.
Reply from Vicki Rees, Regional Operations Manager at South Bebside Care HomeThank you for taking the time to complete a care review, we appreciate your feedback and will review the response scores to support with continual improvements in the home.
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Review of

South Quay Care Home

from Viv M (Daughter of Resident) published on 12 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mam Mam lived in this home from April 2023 until she passed away at the end of September. I always found it friendly and inviting. The staff were great and took time to get to know Mam and understand what she liked and didn't like. There was always something going on which she loved. The place was
always clean and warm and there was never any bad smells which i worried about before she went in. There was a sense of family in the home which i found comforting and i am confident she was always well cared for, valued and safe.
Reply from Charlotte Shiels, Manager at South Quay Care HomeThank you for your kind words. We miss your mum. She was part of the South Quay family, and she will always have a place with us here. I will pass your comments on to the staff.
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