Care Home Owned by Roseberry Care Centre (England) Ltd in Staffordshire
9.2
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Staffordshire for Roseberry Care Centre (England) Ltd are showing below.
Roseberry Care Centre (England) Ltd Locations in Staffordshire (1)
Springfield House
9.4
68 reviews
Oaken Drive, Codsall, Wolverhampton WV8 2EE
"My mum spent the last six months of her life at Springfield House, I cannot speak highly enough of the care she received from the first day…" Read all 68 reviews
Location Type Care Home
Springfield House Care Home is located in the Codsall area of rural Staffordshire and offers residential, nursing and palliative care. The home is close to shops, amenities and public transport and convenient for the M54 and M6 motorway links. This… Read more about Springfield House
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Learning Disability / Autism
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 71 Rooms
- from £1,219 / week
Roseberry Care Centre (England) Ltd Reviews in Staffordshire (68)
9.2
Roseberry Care Centre (England) Ltd has a Group Review Score of 9.2 (9.159) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Roseberry Care Centre (England) Ltd must have a Review Score.
Review of
Springfield House
from Andy K (Son of Resident) published on 16 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Friendly staff, clean facility. Great location.
Reply from Jayne Lilley, Home Manager at Springfield HouseThank you for your feedback, Andy, I am glad to hear that you are happy with mom's care. I will pass on to all of the staff.
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Review of
Springfield House
from Nicholas T (Son-in-law of Resident) published on 15 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A wonderful caring facility where the staff are a credit to the profession. Our family member was treated with absolute dignity up to the very end and we couldn't have asked for any more.
Reply from Jayne Lilley, Home Manager at Springfield HouseThank you so much. I will pass on to all of the team.
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Review of
Springfield House
from Rebecca T (Daughter of Resident) published on 15 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum spent the last six months of her life at Springfield House, I cannot speak highly enough of the care she received from the first day the staff showed exceptional professionalism, compassion and respect. Both to mum and my family, the dignity and kindness was overwhelming and so gratefully appreciated.
My mum genuinely enjoyed her time there. I am sincerely grateful to everyone at Springfield House.
Reply from Jayne Lilley, Home Manager at Springfield HouseThank you so much for your lovely comments. It was a real pleasure to have mom with us. She was a lovely lady and we all miss her very much
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Review of
Springfield House
from R W (Resident) assisted by family/friend published on 1 September 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I have been well looked after with staff ensuring that I am clean and tidy. Staff will always check and support my comfort when required.
Reply from Jayne Lilley, Home Manager at Springfield HouseI am pleased to hear that you are happy with the care that you have received so far. You have improved so much since you came to stay with us. I hope that all goes well for you in the future .
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Review of
Springfield House
from K J (Son of Resident) published on 4 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum was treated with dignity and respect. All staff were professional and courteous.
Thank you for looking after her.
Thank you for looking after her.
Reply from Jayne Lilley, Home Manager at Springfield HouseThank you for your lovely comments. It was a pleasure to have her with us and meet all of you. It was a shame that she was only with us for a short period of time. I hope that you and the family ae all ok. You are welcome to come back and visit when the time is right for you all.
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Review of
Springfield House
from Richard R (Nephew of Resident) published on 2 June 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My aunty had been at the home for about 6 years and all the time she was treated with respect and dignity. We were kept informed of any issues and always felt welcomed when we visited. Her needs were all taken care of and I was more than happy with the care and nursing she received during her time
there.
Reply from Jayne Lilley, Home Manager at Springfield HouseThank you for your lovely comments. I am pleased to hear that you were happy with the care she was given. We will all miss her. Our thoughts are with you and the family. You are more than welcome to come and visit when the time is right for you and the family.
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Review of
Springfield House
from F J (Daughter of Resident) published on 19 March 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My expeince with my mother is very good and the home is very good with my mum. Food is good and her room is very good and tidy.
Reply from Jayne Lilley, Home Manager at Springfield HouseThank you for your lovely comments Francis, It is always so lovely to see you .We celebrated moms 100th birthday and last year her 101. Kind regards Jayne Lilley, Home manager
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Review of
Springfield House
from Kerry J (Niece of Resident) published on 29 January 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My uncle came to Springfield House for end of life care on Christmas Eve from hospital. The care given to him and support to not only him but me as next of kin has been incredible. Every step of dignity was given during his stay here was done with care and compassion right up to the end. From management,
nurses, care team and excellent communication, nothing was too much trouble. I would highly recommend Springfield House.
Reply from Jayne Lilley, Home Manager at Springfield HouseThank you so much for all of your lovely comments. I am pleased to hear that you were happy with the care given. I will pass on to the rest of the team.
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Review of
Springfield House
from Gary K (Son of Resident) published on 17 January 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Highly recommended. Professional, caring, lovely, respectful, helpful, lovely people who cared for my mum during the final few months of her life. Also exceptionally caring to me and my wife during this psychically and emotionally challenging time. We will be forever grateful.
Reply from Honor Keatley, Group Business Development Director at Springfield HouseThank you so much for sharing your thoughts at this difficult time. It sounds as though the team really did make a difference at a time you needed it most. With best wishes.
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Review of
Springfield House
from Sheila M (Wife of Resident) published on 13 August 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My husband was taken to Springfield House directly from the hospital for palliative care. It has been amazing. He had not been out of bed for 14 weeks, but he had only been there two days and they managed to hoist him into a wheelchair. We all sat outside with him and had a cup of coffee. It was such
a lift for his spirits. Can't praise Springfield enough - his final days are going to be peaceful and cared for.
Reply from Jayne Lilley, Home Manager at Springfield HouseI am so happy to hear that you were happy with the care given. It was a privilege to have him even though it was for such a short time. Thoughts and best wishes to you and the family.
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Review of
Springfield House
from Jill B (Daughter of Resident) published on 8 January 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My last review was seven months after Mum became a resident at Springfields. Mum has now been there nearly two years and my opinion has not changed. They are all wonderful! Mum is doing so well there, she is encouraged to keep her mobility and join in with the activities that are provided regularly.
She is still eating well too. I am so relieved and grateful to all of the fabulous staff.
Thank goodness we still have staff that do the job because they genuinely care and not just for the money! I have only marked facilities down one point as it's an old building that does need some more attention ie. Better accessible toilets downstairs and a separate one for visitors perhaps? Otherwise all fine.
Thank goodness we still have staff that do the job because they genuinely care and not just for the money! I have only marked facilities down one point as it's an old building that does need some more attention ie. Better accessible toilets downstairs and a separate one for visitors perhaps? Otherwise all fine.
Reply from Jayne Lilley, Home Manager at Springfield HouseThank you so much for your lovely comments. I will pass on to all of the staff.
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Review of
Springfield House
from S S (Sister of Resident) published on 18 December 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The guitarist playing for residents today was brilliant, not only was his playing very good but he interacted with residents who were clapping and tapping to the music. Everyone had a lovely time.
Reply from Jayne Lilley, Home Manager at Springfield HouseThank you for the lovely comments. The entertainer is indeed very good and residents love him. He plays the first Tuesday of each month, free of charge on alternate sides. You are welcome to come along and join us on those days. He starts at 2.00 pm.
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Review of
Springfield House
from Jackie M (Daughter of Resident) published on 21 November 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am very happy my mom is in this care home. She is receiving the best possible care I could hope for. My mom is very poorly, and is being cared for by the most kind, helpful staff. Every consideration is given to ensuring she is comfortable.
I appreciate so much what they are doing for my mom and
I appreciate so much what they are doing for my mom and
all the love and support they are offering me.
Thank you.
Thank you.
Reply from Jayne Lilley, Home Manager at Springfield HouseThank you for all of your lovely comments Jackie. I am happy to hear that you have been happy with the care that Mom has been receiving. I will pass on to all of the staff. Please let me know if you require any further assistance from the team.
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Review of
Springfield House
from Paula T (Daughter of Resident) published on 27 October 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My father has been a resident at Springfield House since April 2021. Since day one the team have been quite amazing. I am not going to say that everything is 100% perfect - I don't believe any place can be - it is true that in places the building needs investment but the ladies and gentlemen who make
up the core care team are so kind, so caring, so patient, the standards set by the residential manager are exceptional and her team follow her lead. I would recommend Springfield wholeheartedly.
Reply from Ramla Abdullahi, Regional Operations Manager at Springfield HouseThank you for your lovely comments about the staff at Springfield House being kind, caring and patient. I will make sure to pass your comments on to the staff team and the unit manager.
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Review of
Springfield House
from Lesley B (Niece of Resident) published on 12 October 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I can't praise the staff in the residential part of the care home enough! They have provided my aunt with a new lease of life and cared for her like a family member. The manager leads by example, a truly remarkable person!
Reply from Jayne Lilley, Home Manager at Springfield HouseThank you for your lovely comments. I am pleased to hear that you are happy with the care that she has received. I will pass this on to the staff on the residential unit.
Kind regards.
Kind regards.
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Review of
Springfield House
from Gloria H (Daughter of Resident) published on 31 August 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My Mom is treated with care and dignity. She is very happy at Springfield House. Her care is first class, the staff are always happy to help in any way. They are all wonderful. The carers, nurses, kitchen staff, housekeepers and office staff - I cannot speak highly enough about them all.
Reply from Jayne Lilley, Home Manager at Springfield HouseThank you for the lovely comments, really appreciated by all staff.
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Review of
Springfield House
from June D (Friend of Resident) published on 21 June 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff are very helpful. On my visit on 6/6/23, one lady was exceptionally helpful. A new pair of pyjamas had gone missing, and she tracked them down. It was a hot day, and it was lovely to see ice cream cones being handed out to residents. My friend has only been in this home for around ten days,
and already, he looks s much better since being discharged from the hospital, and he is eating better.
Reply from Jayne Lilley, Home Manager at Springfield HouseI am pleased to hear that you are happy with his care so far.
Thank you for your lovely comments.
Thank you for your lovely comments.
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Review of
Springfield House
from Simon L (Son of Resident) published on 19 May 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother has been very happy in the Springfield home. The care was very good. Treated very well with people treated well. Clean facilities and nice activities. Staff ensure that all staff maintain high levels across Springfield House. The House is a safe place to live in. Thanks, staff, for all your
hard work! Thanks!
Reply from Jayne Lilley, Home Manager at Springfield HouseThank you for your lovely comments. I am happy to hear that Mom and the family are happy with the care and staff at the home.
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Review of
Springfield House
from Holly R (Daughter of Resident) published on 31 October 2022 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Lovely place and extremely patient and caring staff.
Reply from Ramla Abdullahi, Regional Operations Manager at Springfield HouseThank you for the lovely comment regarding the excellent care provided at Springfield House. I will make sure to share these comments with the staff team and management.
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Review of
Springfield House
from Patricia G (Friend of Resident) published on 31 October 2022 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have visited my friend's husband over the past 15 months, approximately once a month. Excellent care, friendly staff, very good cleanliness and food.
I could not wish for him to be cared for anywhere else.
I could not wish for him to be cared for anywhere else.
Reply from Ramla Abdullahi, Regional Operations Manager at Springfield HouseThank you for the lovely comments regarding the excellent care provided at Springfield House. I will make sure to share these positive comments with the staff team.
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Awards / Recognitions (0)
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