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Care Home Owned by Roseberry Care Centre (England) Ltd in Staffordshire

9.3 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Roseberry Care Centre (England) Ltd in Staffordshire

Only the locations & reviews in Staffordshire for Roseberry Care Centre (England) Ltd are showing below.

View the details of all 27 locations (with 1687 reviews) owned by Roseberry Care Centre (England) Ltd

Roseberry Care Centre (England) Ltd Locations in Staffordshire (1)

 
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1 Care Home owned by Roseberry Care Centre (England) Ltd in Staffordshire
Springfield House

Oaken Drive, Codsall, Wolverhampton WV8 2EE 

9.8 65 reviews
"Mum was treated with dignity and respect. All staff were professional and courteous. Thank you for looking after her.…"   Read all 65 reviews
Location Type Care Home

Springfield House Care Home is located in the Codsall area of rural Staffordshire and offers residential, nursing and palliative care. The home is close to shops, amenities and public transport and convenient for the M54 and M6 motorway links. This… Read more about Springfield House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 71 Rooms from £1,219 / week

Roseberry Care Centre (England) Ltd Reviews in Staffordshire (65)

9.3
Roseberry Care Centre (England) Ltd has a Group Review Score of 9.3 (9.290) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Roseberry Care Centre (England) Ltd must have a Review Score.

Overall Experience

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Review of

Springfield House

from K J (Son of Resident) published on 4 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was treated with dignity and respect. All staff were professional and courteous.
Thank you for looking after her.

Reply from Jayne Lilley, Home Manager at Springfield House

Thank you for your lovely comments. It was a pleasure to have her with us and meet all of you. It was a shame that she was only with us for a short period of time. I hope that you and the family ae all ok. You are welcome to come back and visit when the time is right for you all.

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Review of

Springfield House

from Richard R (Nephew of Resident) published on 2 June 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunty had been at the home for about 6 years and all the time she was treated with respect and dignity. We were kept informed of any issues and always felt welcomed when we visited. Her needs were all taken care of and I was more than happy with the care and nursing she received during her time
there.

Reply from Jayne Lilley, Home Manager at Springfield House

Thank you for your lovely comments. I am pleased to hear that you were happy with the care she was given. We will all miss her. Our thoughts are with you and the family. You are more than welcome to come and visit when the time is right for you and the family.

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Review of

Springfield House

from N T (Son-in-law of Resident) published on 24 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Springfield Home has provided excellent care to my mother-in-law since she arrived over two weeks ago.
Both staff members were amazing in giving us the confidence to put my mother-in-law into the facility.
All the staff are friendly, courteous and genuinely care for the residents.
We are so pleased
we chose Springfield House over other choices.

Reply from Jayne Lilley, Home Manager at Springfield House

Thank you for your lovely comments. I am pleased to hear that you are happy with the care that mom has been given. I will pass on to all of the staff.

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Review of

Springfield House

from F J (Daughter of Resident) published on 19 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My expeince with my mother is very good and the home is very good with my mum. Food is good and her room is very good and tidy.

Reply from Jayne Lilley, Home Manager at Springfield House

Thank you for your lovely comments Francis, It is always so lovely to see you .We celebrated moms 100th birthday and last year her 101. Kind regards Jayne Lilley, Home manager

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Review of

Springfield House

from Kerry J (Niece of Resident) published on 29 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle came to Springfield House for end of life care on Christmas Eve from hospital. The care given to him and support to not only him but me as next of kin has been incredible. Every step of dignity was given during his stay here was done with care and compassion right up to the end. From management,
nurses, care team and excellent communication, nothing was too much trouble. I would highly recommend Springfield House.

Reply from Jayne Lilley, Home Manager at Springfield House

Thank you so much for all of your lovely comments. I am pleased to hear that you were happy with the care given. I will pass on to the rest of the team.

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Review of

Springfield House

from Gary K (Son of Resident) published on 17 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Highly recommended. Professional, caring, lovely, respectful, helpful, lovely people who cared for my mum during the final few months of her life. Also exceptionally caring to me and my wife during this psychically and emotionally challenging time. We will be forever grateful.

Reply from Honor Keatley, Group Business Development Director at Springfield House

Thank you so much for sharing your thoughts at this difficult time. It sounds as though the team really did make a difference at a time you needed it most. With best wishes.

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Review of

Springfield House

from Sheila M (Wife of Resident) published on 13 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was taken to Springfield House directly from the hospital for palliative care. It has been amazing. He had not been out of bed for 14 weeks, but he had only been there two days and they managed to hoist him into a wheelchair. We all sat outside with him and had a cup of coffee. It was such
a lift for his spirits. Can't praise Springfield enough - his final days are going to be peaceful and cared for.

Reply from Jayne Lilley, Home Manager at Springfield House

I am so happy to hear that you were happy with the care given. It was a privilege to have him even though it was for such a short time. Thoughts and best wishes to you and the family.

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Review of

Springfield House

from Jill B (Daughter of Resident) published on 8 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My last review was seven months after Mum became a resident at Springfields. Mum has now been there nearly two years and my opinion has not changed. They are all wonderful! Mum is doing so well there, she is encouraged to keep her mobility and join in with the activities that are provided regularly.
She is still eating well too. I am so relieved and grateful to all of the fabulous staff.
Thank goodness we still have staff that do the job because they genuinely care and not just for the money! I have only marked facilities down one point as it's an old building that does need some more attention ie. Better accessible toilets downstairs and a separate one for visitors perhaps? Otherwise all fine.

Reply from Jayne Lilley, Home Manager at Springfield House

Thank you so much for your lovely comments. I will pass on to all of the staff.

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Review of

Springfield House

from S S (Sister of Resident) published on 18 December 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The guitarist playing for residents today was brilliant, not only was his playing very good but he interacted with residents who were clapping and tapping to the music. Everyone had a lovely time.

Reply from Jayne Lilley, Home Manager at Springfield House

Thank you for the lovely comments. The entertainer is indeed very good and residents love him. He plays the first Tuesday of each month, free of charge on alternate sides. You are welcome to come along and join us on those days. He starts at 2.00 pm.

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Review of

Springfield House

from Jackie M (Daughter of Resident) published on 21 November 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy my mom is in this care home. She is receiving the best possible care I could hope for. My mom is very poorly, and is being cared for by the most kind, helpful staff. Every consideration is given to ensuring she is comfortable.
I appreciate so much what they are doing for my mom and
all the love and support they are offering me.
Thank you.

Reply from Jayne Lilley, Home Manager at Springfield House

Thank you for all of your lovely comments Jackie. I am happy to hear that you have been happy with the care that Mom has been receiving. I will pass on to all of the staff. Please let me know if you require any further assistance from the team.

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Review of

Springfield House

from Paula T (Daughter of Resident) published on 27 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident at Springfield House since April 2021. Since day one the team have been quite amazing. I am not going to say that everything is 100% perfect - I don't believe any place can be - it is true that in places the building needs investment but the ladies and gentlemen who make
up the core care team are so kind, so caring, so patient, the standards set by the residential manager are exceptional and her team follow her lead. I would recommend Springfield wholeheartedly.

Reply from Ramla Abdullahi, Regional Operations Manager at Springfield House

Thank you for your lovely comments about the staff at Springfield House being kind, caring and patient. I will make sure to pass your comments on to the staff team and the unit manager.

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Review of

Springfield House

from Lesley B (Niece of Resident) published on 12 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't praise the staff in the residential part of the care home enough! They have provided my aunt with a new lease of life and cared for her like a family member. The manager leads by example, a truly remarkable person!

Reply from Jayne Lilley, Home Manager at Springfield House

Thank you for your lovely comments. I am pleased to hear that you are happy with the care that she has received. I will pass this on to the staff on the residential unit.
Kind regards.

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Review of

Springfield House

from Gloria H (Daughter of Resident) published on 31 August 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mom is treated with care and dignity. She is very happy at Springfield House. Her care is first class, the staff are always happy to help in any way. They are all wonderful. The carers, nurses, kitchen staff, housekeepers and office staff - I cannot speak highly enough about them all.

Reply from Jayne Lilley, Home Manager at Springfield House

Thank you for the lovely comments, really appreciated by all staff.

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Review of

Springfield House

from June D (Friend of Resident) published on 21 June 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very helpful. On my visit on 6/6/23, one lady was exceptionally helpful. A new pair of pyjamas had gone missing, and she tracked them down. It was a hot day, and it was lovely to see ice cream cones being handed out to residents. My friend has only been in this home for around ten days,
and already, he looks s much better since being discharged from the hospital, and he is eating better.

Reply from Jayne Lilley, Home Manager at Springfield House

I am pleased to hear that you are happy with his care so far.
Thank you for your lovely comments.

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Review of

Springfield House

from Simon L (Son of Resident) published on 19 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been very happy in the Springfield home. The care was very good. Treated very well with people treated well. Clean facilities and nice activities. Staff ensure that all staff maintain high levels across Springfield House. The House is a safe place to live in. Thanks, staff, for all your
hard work! Thanks!

Reply from Jayne Lilley, Home Manager at Springfield House

Thank you for your lovely comments. I am happy to hear that Mom and the family are happy with the care and staff at the home.

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Review of

Springfield House

from Holly R (Daughter of Resident) published on 31 October 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely place and extremely patient and caring staff.

Reply from Ramla Abdullahi, Regional Operations Manager at Springfield House

Thank you for the lovely comment regarding the excellent care provided at Springfield House. I will make sure to share these comments with the staff team and management.

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Review of

Springfield House

from Patricia G (Friend of Resident) published on 31 October 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited my friend's husband over the past 15 months, approximately once a month. Excellent care, friendly staff, very good cleanliness and food.
I could not wish for him to be cared for anywhere else.

Reply from Ramla Abdullahi, Regional Operations Manager at Springfield House

Thank you for the lovely comments regarding the excellent care provided at Springfield House. I will make sure to share these positive comments with the staff team.

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Review of

Springfield House

from J G (Daughter of Resident) published on 31 October 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been in Springfield House for six months. A period of settling and staff assessment was put in place, resulting in Mum adapting to her new home. All the staff work together to give the best for their residents in a holistic nature. Not only caring for physical needs but also emotional needs.
It is lovely to see staff often giving Mum a hug and spending time with her, which she loves. We leave Mum after visiting in the knowledge she is "cared" for, which makes us feel better.

Reply from Ramla Abdullahi, Regional Operations Manager at Springfield House

Thank you for the lovely comments regarding Springfield House. It's great to hear that the staff work together to give the best for the residents in a holistic nature. I will make sure to share your lovely comments with the staff team.

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Review of

Springfield House

from Judy B (Wife of Resident) published on 31 October 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found Springfield House helpful in every way. The care they give my husband is excellent. He is kept clean and comfortable, and the staff are helpful and chat to him. He has improved since being in their care.

Reply from Ramla Abdullahi, Regional Operations Manager at Springfield House

Thank you for your lovely comment regarding the excellent care provided at Springfield House. I will make sure to share your positive comments with the staff team and management.

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Review of

Springfield House

from Ann C (Next of Kin) published on 24 October 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Springfield House delivers a very high standard of care to residents. Staff treat residents with great respect and dignity - understanding that this is their home and making their lives as comfortable as possible. All staff have a good relationship with residents and visitors; they also keep next of
kin well informed of any health issues etc. I have already recommended Springfield House, who were able to accommodate them.

Reply from Ramla Abdullahi, Regional Operations Manager at Springfield House

Thank you for your lovely comments about Springfield House. It's great to hear that you feel that staff treat residents with great respect and dignity. I will make sure that I pass your lovely feedback on to the staff team.

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