Care Home Owned by Hamberley Care Homes in Bath & North East Somerset

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Hamberley Care Homes in Bath & North East Somerset

Only the locations & reviews in Bath & North East Somerset for Hamberley Care Homes are showing below.

View the details of all 22 locations (with 999 reviews) owned by Hamberley Care Homes

Hamberley Care Homes Locations in Bath & North East Somerset (1)

1 Care Home owned by Hamberley Care Homes in Bath & North East Somerset
Meryton Place Care Home

213 Bath Road, Keynsham, Bristol BS31 1TN 

10 23 reviews
"We explored many other care homes and are very glad we chose Meryton Place. The welcoming atmosphere, friendliness of the staff, fabulous…"   Read all 23 reviews
Location Type Care Home

Meryton Place Care Home offers luxurious living in the heart of Keynsham. With good links to both Bristol and Bath, the home is perfectly located whilst also offering peaceful countryside surroundings. Residential, dementia and nursing care is provided… Read more about Meryton Place Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 78 Rooms
  • from £1,545 / week

Hamberley Care Homes Reviews in Bath & North East Somerset (23)

9.8

Hamberley Care Homes has a Group Review Score of 9.8 (9.766) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Hamberley Care Homes must have a Review Score.

Overall Experience
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Reviewer Connection to Hamberley Care Homes
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Review of

Meryton Place Care Home

from Lucy C (Daughter of Resident) published on 12 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
We explored many other care homes and are very glad we chose Meryton Place. The welcoming atmosphere, friendliness of the staff, fabulous facilities and high standards of care at Meryton are reassuring. My father is being looked after with respect, kindness and dignity. He is settling in well. We would
recommend Meryton Place to others.
Reply from Natalie James, Registered Manager at Meryton Place Care Home

Thank you so much for your kind words and thoughtful feedback. We're truly delighted to hear that you and Father are happy with your decision to choose Meryton Place. It means a great deal to us to know that your he is settling in well and feeling cared for with the respect, kindness, and dignity he deserves.Our team works hard to create a welcoming and supportive environment for all our residents, and it's incredibly rewarding to know that this has made a positive difference for your family. Thank you also for recommending us to others - we're honoured by your trust.Please don't hesitate to reach out if there's ever anything more we can do.

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Review of

Meryton Place Care Home

from Rob M (Son of Resident) published on 28 August 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident at Meryton Place for about 6 months. Mum has always been independent, so staying in a care home has been very difficult and challenging. However, the friendly team at Meryton Place have been amazing, only helping and assisting Mum when required and maintaining privacy when possible.
Mum has even been on a few group trips, thanks to the persistence of staff. A visit to the Bath City Farm was a triumph and put a smile on Mum's face!
I recently had a few questions for the care team, these were answered quickly, comprehensively and to my satisfaction. I have been very happy with the care, support and respect the staff have given Mum. Consequently, Mum has made some very good friends with the staff and residents. Thanks very much for caring for my Mum. Best Wishes
Reply from Natalie James, Registered Manager at Meryton Place Care Home

Thank you so much for your kind and thoughtful message. We truly appreciate you taking the time to share your experience.We understand how difficult the transition to a care home can be, especially for someone as independent as your Mum, and we're so pleased to hear that our team has been able to support her in a way that respects her independence and dignity. It's wonderful to know that she's been able to enjoy group activities and even make some special memories on trips like the one to Bath City Farm!We're also glad that your questions were answered promptly and clearly-it's important to us that families feel informed and reassured.Knowing that your Mum has formed strong bonds with both staff and fellow residents is heartwarming and means a great deal to the whole team here at Meryton Place.Thank you again for your kind words and trust. It's a privilege to care for your Mum.

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Review of

Meryton Place Care Home

from S F (Niece of Resident) published on 21 August 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I am the main carer for my Aunty, and unexpectedly I had to find a care home for her in May. This was obviously really upsetting for me, and I was scared about making the right decisions for my Aunty.


Right from the initial phone call the Ambassador was really friendly and reassuring. She understood

my concerns and I truely appreciated her support through such a difficult time for me.


The home itself is fantastic. It has everything my Aunty needs and the support is given at the level she wants. It's nice for me to visit the Bistro with her and have a coffee and catch up, without having to worry about anything related to her care.


The whole team are so supportive of us both. They always have a nice chat with me and I feel we are both in their care now. Everybody got to know my Aunty really quickly, and it's nice how they pop in regularly to check if she is ok or if she needs a hot drink or anything. I would 100% recommend Meryton Place, I genuinely can't think of a bad word to say.

Reply from Natalie James, Registered Manager at Meryton Place Care Home

Thank you so much for taking the time to share your heartfelt experience. We're truly honoured that you entrusted us with the care of your Aunty during such a difficult and emotional time. It's completely understandable to feel overwhelmed when making decisions about a loved one's care, and we're so glad our team could offer the reassurance and support you needed.It means a great deal to hear that you've both felt welcomed and cared for at Meryton Place. Our goal is always to create a warm, supportive environment not just for our residents, but for their families too-so it's wonderful to know that you feel part of the community here.We're delighted that your Aunty is settling in well and that you're able to enjoy time together in the Bistro, without the worry. Thank you for your kind words about the team-they will be so pleased to know they've made such a positive impact.Your recommendation is sincerely appreciated, and we're here for you and your Aunty every step of the way.

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Review of

Meryton Place Care Home

from Robert W (Son of Resident) published on 7 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother received respite care following a fall at her home and a subsequent hospital stay. The staff at Meryton Place, especially one staff member in particular, have been exceptionally kind and helpful. Thank you for caring.
Reply from Sarah Gravelle, Home Ambassador at Meryton Place Care Home

Thank you so much for sharing your review of your mum's time at Meryton Place. We are truly so glad to hear that mum was able to settle in and felt well enough to leave, It means a lot to us to know that you felt supported during her rehabilitation. We're grateful that we could be there and a pleasure to have had mum stay with us, she is already missed by our team. Your recommendation means the world to us and all your feedback will be shared with the team.

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Review of

Meryton Place Care Home

from S T (Daughter of Resident) published on 18 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Our dad recently moved in to Meryton Place after a stay in hospital and our experience could not have been better. From day 1, the team at Meryton were very professional and incredibly caring. They spent time with us to work through all the details of his admission, coordinated with the hospital, and
ensured dad was warmly welcomed in to his new room. At every step of the way, the team have been available to help us with any questions and provided unending support. Dad is enjoying getting settled and the team are going out of their way to make him comfortable and helping him get well. We could not be more grateful to all at Meryton Place. Thank you for all you do everyday.
Reply from Natalie James, Registered Manager at Meryton Place Care Home

Thank you so much for your kind and thoughtful message. We are truly touched by your words and are delighted to hear that your dad's transition into Meryton Place has been a positive experience for both him and your family. It's incredibly important to us that every resident feels welcome, supported, and cared for from the moment they arrive, and we're so pleased to know that our team helped make that happen. We'll be sure to share your lovely feedback with everyone involved in your dad's care-it means a great deal to them. We're equally grateful for the trust you've placed in us, and we're honoured to be part of your dad's journey toward recovery and comfort. Please don't hesitate to reach out if there's anything we can do to continue supporting you and your family.

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Review of

Meryton Place Care Home

from P R (Friend of Resident) published on 4 June 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our friend is 99 years. Has been at Meryton Place approx a year. Reception staff and care staff have given exemplary care with a friendly manner. She enjoys her meals her room has catered for all her needs. The reception staff have made us both welcome remembering our names and guiding us through the
IT signing in procedure nothing too much bother. Special displays on events as xmas, Mother's/Father's day in the lobbies are pleasurable to visitors/residents alike. To sit in their lounges/ quiet places. Garden has been thought out. Meryton Place is a place to recommend 10/10.
Reply from Natalie James, Registered Manager at Meryton Place Care Home

Thank you for your kind and heartfelt feedback. We are truly honoured to have your friend as part of the Meryton Place community. It's wonderful to hear that she is enjoying her time with us and that our team has been able to support her with warmth, attentiveness, and respect.We're especially pleased that the reception and care staff have made you both feel welcome and that our facilities-including the meals, room, and garden-have met her needs and contributed to her comfort. Your mention of the seasonal displays and peaceful lounge areas means a great deal to us, as we strive to create an environment that feels like home for our residents and their loved ones.Thank you for your recommendation and your generous 10/10 rating. It truly encourages us to continue doing our very best every day.

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Review of

Meryton Place Care Home

from M C (Husband of Resident) published on 10 April 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been a resident for about 6 weeks & have to say staff from person on door to all the carers, I have found them very helpful and always willing to help, have not found anyone who does not try to help my wife
Reply from Nat, Home Manager at Meryton Place Care Home

Thank you for taking the time to review our home. We are thrilled to hear how happy you are with everything provided and will share your feedback with the team.

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Review of

Meryton Place Care Home

from S P (Daughter of Resident) published on 2 April 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was cared for by all the staff at Meryton with immense kindness and dignity.
Her medical needs were managed very competently and mum was happy to find new friends and try new activities when she was well enough to take part.
Thank you to everyone who helped mum live the best life she could in
the circumstances.
Reply from Natalie James, Home Manager at Meryton Place Care Home

Thank you so much for your kind words. It means a great deal to our team at Meryton to know that your mum felt cared for with kindness and dignity. Were grateful that she found comfort, friendship, and enjoyment in our community, and we feel privileged to have been part of her journey.Your appreciation will be shared with our staff, who are dedicated to making every day as meaningful as possible for our residents. Please know that we are thinking of you and your family, and were here if you ever need anything

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Review of

Meryton Place Care Home

from M M (Respite Resident) published on 31 January 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Respite care after surgery. Facilities and care excellent. Booking in fast and efficient.
Reply from Natalie James, Registered Manager at Meryton Place Care Home

Thank you for taking the time to review Meryton place and we are so glad you enjoyed your time with us.

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Review of

Meryton Place Care Home

from Bridget M (Daughter of Resident) published on 16 January 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum came to live at Meryton in August 2024. She was initially apprehensive and didn't settle too well, but she was suffering from dementia and had been in the same home looking after herself for 58 years, so it was a huge adjustment for her. The staff from all the departments made her feel as welcome
and as loved and cared for as they could and she soon seemed to settle. She made friends with some of the other ladies on her floor and it was lovely to see them all sat together at mealtimes and partake in the numerous activities. Unfortunately, she died just before Christmas, but my sister and I cannot fault the care that was given to her by all the homemakers and nurses and the communication we had in helping to decide what sort of care was appropriate at each stage. We ended up staying at the home for three days and two nights and were made very welcome and able to say goodbye in the best possible situation. We would 100% recommend Meryton Place to anyone looking for a caring home.
Reply from Natalie James, Home Manager at Meryton Place Care Home

Thank you so much for sharing such a heartfelt review of your mum's time at Meryton Place. We truly appreciate your kind words and are so glad to hear that she was able to settle in, build friendships, and enjoy the activities with the other ladies in the home. It means a lot to us to know that you felt supported during such a difficult time and that our homemakers and nurses could provide the care and compassion your mum deserved. Creating a welcoming environment for families to say goodbye is one of the most important aspects of what we do, and we're grateful that we could be there for you and your sister during those days. Your recommendation means the world to us and all your feedback will be shared with the team.

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Review of

Meryton Place Care Home

from S K (Daughter of Resident) published on 7 November 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough of Meryton Place. The home and all the staff made Mum's time there a relaxed and enjoyable time. This was her first time staying away from her own home and she was understandably nervous but she was made to feel so comfortable and welcome that she is happy to return. My
sister and I were also welcomed and made to feel part of the Meryton family from the start. Thank you all so much.
Reply from Natalie James, Registered Manager at Meryton Place Care Home

Thank you for the lovely comments, we look forward to seeing Mum and yourself again soon!

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Review of

Meryton Place Care Home

from Diana W (Daughter of Resident) published on 7 November 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum spent two very happy weeks on respite care at Meryton Place Care Home, to enable myself and my sister to enjoy a holiday together. Knowing that Mum was so well looked after gave us peace of mind whilst we were away. Every aspect of Mum's stay was exceptional - caring and attentive staff, delicious
food, comfortable bedroom and welcoming communal areas. Mum was anxious about going for respite care but her experience was such that she is very happy to return next year whilst my sister and I enjoy a holiday together again.
On leaving Meryton Place, Mum said she couldn't fault anything which says it all. Thank you all for making Mum's stay such a lovely experience.
Reply from Natalie James, Registered Manager at Meryton Place Care Home

Thank you for your kind words and the review. We hope to see you all again soon!

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Review of

Meryton Place Care Home

from E B (Daughter of Resident) published on 28 August 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Meryton Place Care Home was such a wonderful choice. They do so much for the residents and include families at least once a month. This month we had a lovely wine and cheese evening accompanied by a wonderful harpist, playing beautiful music. The staff are caring and attentive and the home is beautiful.
Looking forward to August for our beach day.
Reply from Natalie James, Registered Manager at Meryton Place Care Home

Thank you so much for your kind words. It is truly a pleasure to care for Mum here and I cannot wait to feed this back to the entire team at Meryton!

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Review of

Meryton Place Care Home

from Susan F (Daughter of Resident) published on 5 July 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father became a resident of Meryton Place when it first opened in February 2023, having had an exceptionally bad experience at his previous care home. He lived at Meryton Place for 15 months and from day one, until he died, he was treated with respect and compassion. Becoming bedbound he needed a
lot of personal care which was delivered sensitively. The staff were always friendly, professional and extremely helpful. Never too busy to stop and discuss Dad's care and offer me support and empathy in what was a very difficult situation and time in our lives. Thank you to all at Meryton Place for doing such a good job. Absolute stars. We as a family are very grateful indeed.
Reply from Sarah Jacka, Regional Community Relations Lead at Meryton Place Care Home

Thank you for sending through your review which will be shared with all the team at Meryton Place. It was a pleasure to have had your father residing with us at Meryton Place. With your father moving into Meryton Place when it first opened he saw many new residents coming to live in the home and became a big part of our community. He is greatly missed by all the team and residents at Meryton Place. Thank you once again for taking the time to complete a review.

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Review of

Meryton Place Care Home

from Jayne B (Daughter-in-law of Resident) published on 5 April 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Well, what can I say my Mother-in-law settled in from day 1. She had excellent care where she was before but Meryton Place was coming home for her. The staff have shown such care and kindness. She enjoys all social events which there are plenty. Also, the poem sums up how Mum feels about Meryton Place.
So keep doing what you do! Thank you to all the staff from all the family.
Reply from Sarah Jacka, Regional Community Relations Lead at Meryton Place Care Home

What a wonderful review to read I will ensure that all the team members at Meryton Place are aware of your 5-star review. It is always rewarding to read such good reviews and to know that your mother-in-law is happy in her new home and enjoying the activities means so much to the team. It is a pleasure to have her staying with us at Meryton Place and she has become a big part of family. Thank you for taking the time to complete the review.

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Review of

Meryton Place Care Home

from Hazel P (Friend of Resident) published on 9 January 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
I have visited many local care homes over the last 30 years but the welcome at Merton Place is exceptional. We have only visited our friend twice but each time we were immediately offered coffee and cake and both were delicious! Our friend seems happy and well cared for and clearly enjoys the ample
food!
Reply from Natalie James, Registered Manager at Meryton Place Care Home

Thank you Hazel for taking the time to complete this review. I will ensure your kind words are reported back to the staff, especially the kitchen team!

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Review of

Meryton Place Care Home

from Victoria S (Daughter of Resident) published on 23 November 2023
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father moved in 8 months ago and was made very welcome. The staff are all very friendly and the assessment and registration process were very efficient. The rooms are spacious, individualised and well-equipped. The food is excellent with a great variety to suit all tastes. The range of activities
is very good with resident's tastes and suggestions taken into account. The carers are very engaging and the time to talk to residents to get to know them properly and assigned carers are consistent.
Reply from Natalie James, Registered Manager at Meryton Place Care Home

Thank you so much for your lovely feedback. I am so happy Dad enjoys being here and we love having Dad with us.

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Review of

Meryton Place Care Home

from S V (Son of Resident) published on 22 November 2023
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are extremely satisfied with all aspects of Meryton Place.
All staff are pleasant and caring and treat Dad as an individual.
He has no complaints about the food, and portion sizes are perfect for his requirements.
We enjoy the experience the times we come to eat in the restaurant.
Reply from Natalie James, Registered Manager at Meryton Place Care Home

Thank you so much for your kind review. We love having dad with us, and I will pass on your comments to the team.

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Review of

Meryton Place Care Home

from David B (Son of Resident) published on 30 August 2023
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was made to feel very welcome right from the very first time she visited Meryton Place Care Home. All the staff are very friendly and just brilliant with Mum. She has settled in very quickly and loves her room. The whole family are delighted that Mum has a beautiful home with lovely people and fabulous
food. It is a beautiful home for Mum.
Reply from Natalie James, Registered Manager at Meryton Place Care Home

Thank you so much for your lovely review, we are pleased to hear Mum has settled in quickly with us and loves her room. We will pass your feedback on to our team here at Meryton Place, thank you.

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Review of

Meryton Place Care Home

from Julie G (Daughter of Resident) published on 20 July 2023
Submitted via Website • Report
Overall Experience 5.0 out of 5
Congratulations Meryton Place Care Home you have taken care homes to a whole new level. The homemakers provide an exceptionally high standard of care and support. Everyone is very attentive to individual needs and very person-centred - nothing is too much trouble. Residents are treated with respect
and dignity. There are plenty of activities for residents to participate in - should they wish. I recently attended the open day and it was wonderful to listen to a resident speak about his participation in baking scones. He spoke with passion and pride about what he had achieved. The food I've sampled is beautifully cooked, delicious and well-presented. One staff member does an amazing job with the laundry and the clothes are clean and ironed. The nurses keep me well informed on my father's health and any concerns. I have such feel-good vibes on my visits and 100% feel without a shadow of a doubt this is the best place for my father to spend the rest of his days.
Reply from Natalie James, Registered Manager at Meryton Place Care Home

Thank you so much for much for your lovely words, we are very proud of the team. I will ensure the team are informed of your kind words.

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Awards / Recognitions (4)

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