Care Home Owned by Hamberley Care Homes in London

staff, in particular, and the violinist. This was a special day for all the residents

hands.

garden.
9 months later we're delighted with the choice we made and are hugely grateful and relieved that things have gone as well as could be hoped for. And a huge part of that is down to the expertise and friendliness of all of the staff. Mom now eats better, has lots of company, daily activities and people keeping an eye on her health and needs on a daily basis. She even gets her hair cut regularly. Because of the constant stimulation she's much better in her thinking and conversation. Plus the staff are equally welcoming of visitors and are very friendly and caring. It's doesn't feel like a "care home" at all. Everything has made a massive, positive change to all of our lives.

provide hot meals.
Families and Friends are also welcome to the events that they hold and there is always a lovely buffet too.
I can rest easily knowing that my Dad is being cared for.

nicest. We are comfortable we made the right choice. The staff are kind, caring, welcoming, warm and attentive. The property is well maintained, immaculately clean and comfy. We feel very comfortable mum is in the right place, the best place, given her situation and age.

them. Their care is with love, care and most of all respect and dignity. The manager and her team are an asset to the company.

birthday & on my request, they organised a birthday party for him and all the residents. We had a beautiful cake & proccesco & a singer to entertain us *organised by me) I visit the home every day, all the staff & residents know me by name and treat me with great respect & kindness and as if I am one of them!
Thank you & well done Brookwater House. I love you all!

member we met was friendly, kind and very helpful and you can tell they are all very caring individuals and are all passionate about their role at the home. There are plenty of activities daily which the residents can choose to participate in. I was there for a very lovely celebration of Remembrance Day, followed by some dancing. The surroundings are wonderful, it is next to the New River so it is very peaceful. There is a vegetable garden and my neighbour explained she enjoys living there as there is always lots to do! I can't fault anything about Brookwater House - we were made to feel very welcome and the whole atmosphere and experience were incredibly positive. Thank you!

terms of my mother's recovery. The customer relations manager and home manager helped restore our trust and have provided exceptional service for not only my mother but the entire family. Amazing care home!