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Care Homes Owned by Hamberley Care Homes in London

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Only the locations & reviews in London for Hamberley Care Homes are being shown.

Hamberley Care Homes Locations in London (1)

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1 Care Home owned by Hamberley Care Homes in London

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Brookwater House Care Home
1A Oakthorpe Road, Palmers Green, Enfield, London N13 5HY
"As a family friend of a resident, I have been very impressed with Brookwater House. The home has a warm, welcoming atmosphere, and..."Read all 45 reviews

from £1,800 / week82 rooms

Location Type: Care Home

Situated in the heart of Enfield, with spectacular waterside views, Brookwater House offers exceptional care, within a luxury environment. Within the stunning care home, you will find features and... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Dementia Nursing Care

Hamberley Care Homes Reviews in London (45)

9.9

Hamberley Care Homes has a Group Review Score of 9.9 (9.892) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Hamberley Care Homes must have a Review Score.

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Showing 45 reviews matching selected criteria
Review of Brookwater House Care Home from Anna D (Friend of Resident) published on 4 August 2026 Submitted via Website
Overall Experience
As a family friend of a resident, I have been very impressed with Brookwater House. The home has a warm, welcoming atmosphere, and residents are treated with kindness, dignity, and respect.
The activities programme is outstanding, with plenty of engaging and enjoyable activities that make every day special.
The staff are caring, friendly, and always willing to help. Home Manager Daniela leads a fantastic team, and special thanks to Aga, Patrycja, Mira, and all the wonderful staff for their dedication and compassion.

I would highly recommend Brookwater House to anyone looking for a caring and professional home for their loved one.

Reply from Daniela Danciulescu, Home Manager at Brookwater House Care Home

What a lovely thing to read. Coming from a visiting friend it carries particular weight - you arrive with fresh eyes each time, and warmth is either there when you walk through the door or it isn't. Our Wellbeing and Lifestyle team plan each week carefully, so it's good to know the activities are...  

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Review of Brookwater House Care Home from H T (Friend of Resident) published on 20 July 2026 Submitted via Postal Card
Overall Experience

Thank you to all the staff and entertainers for making it a special day for my friend. All the effort made by staff much appreciated. Thank you. Helen.

Reply from Daniela Danciulescu, Home Manager at Brookwater House Care Home

How lovely that the day landed so well. Those occasions only come together because the whole team - entertainers included - throws real heart into them, so it's wonderful to know the effort was felt. We'll be sure everyone involved hears how much it meant.

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Review of Brookwater House Care Home from D C (Niece of Resident) published on 20 July 2026 Submitted via Website
Overall Experience
I can't express how happy I am with the care my Auntie has received since becoming a resident, the level of kindness, respect and professionalism that is shown by all the staff is evident on every level. I can truly say that my Auntie has thrived since she was admitted directly from hospital. It has been a great comfort to me and the whole experience has bought much relief to me.
The management team show true dedication and excellent leadership skills.

Many thanks for all your support in caring for my Auntie.

Reply from Daniela Danciulescu, Home Manager at Brookwater House Care Home

What a comfort it is to read this. Seeing your aunt not just settle but thrive after coming to us directly from hospital is exactly what our team works towards, and knowing it has brought you and the wider family such reassurance makes it all the more meaningful. We're genuinely moved by your...  

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Review of Brookwater House Care Home from David G (Husband of Resident) published on 26 May 2026 Submitted via Postal Card
Overall Experience

Since my husband began residence six weeks ago, I have been impressed by the sensitivity of the staff (& the staff/resident ratio). I also appreciate their ensuring his inclusion in activities and the effort they put into providing activities & entertainments for residents. Having my husband entered into a care home has been traumatic for me, but Brookwater House staff are reassuring me that he is in the right place.

Reply from Daniela Danciulescu, Home Manager at Brookwater House Care Home
Dear David, thank you so much for your kind and thoughtful review. We truly appreciate you taking the time to share your experience during what we understand has been a very emotional and difficult transition for both you and your husband.

It means a great deal to know that our team's sensitivity,...  

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Review of Brookwater House Care Home from Kay M (Respite Resident) published on 17 March 2026 Submitted via Postal Card
Overall Experience

My time here convalescing from a Hip Replacement operation has been wonderful. The staff are extremely caring and helpful, nothing is too much for them to do for you & I have been very well cared for.

Reply from Daniela Danciulescu, Home Manager at Brookwater House Care Home
Dear Kay,
Thank you for taking the time to share your experience. We're delighted to hear that your stay with us while recovering from your hip replacement has been such a positive one.

Our team works very hard to ensure everyone feels supported, comfortable, and well cared for during their...  

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Review of Brookwater House Care Home from Christina B (Friend of Resident) published on 17 March 2026 Submitted via Website
Overall Experience
I visited a friend weekly for over a year at this home. It was very welcoming and had a very happy atmosphere. Staff very caring and helpful. Always a staff member in sitting room with clients and e

ncouraged fluids regularly. My friend was very happy there. Highly recommend this care home.

Reply from Daniela Danciulescu, Home Manager at Brookwater House Care Home
Dear Christina,

Thank you so much for your kind review. It means a great deal to our team to hear that both you and your friend had such a positive experience with us. Creating a warm, welcoming atmosphere where residents feel happy, comfortable, and well cared for is exactly what we strive for...  

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Review of Brookwater House Care Home from Etem D (Son of Resident) published on 9 February 2026 Submitted via Website
Overall Experience
We chose Brookwater House after looking at several other care homes in North London for my 99 year old mother. She was lucky enough to have a room with a balcony overlooking the river.
She recently passed away after spending about 10 very happy months there. I cannot speak highly enough of the warm and affectionate care she received, culminating in a wonderful 100th birthday celebration for her with an excellent buffet and live music.

My brothers and I will forever have fond memories of all the staff at Brookwater House.

Reply from Daniela Danciulescu, Home Manager at Brookwater House Care Home
Dear Etem,
Thank you so much for taking the time to share such a touching review. We are truly honoured that your mother spent her final months with us at Brookwater House, and it means a great deal to know she was happy and well cared for during that time.

Celebrating her 100th birthday with her...  

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Review of Brookwater House Care Home from T D (Son of Resident) published on 20 January 2026 Submitted via Postal Card
Overall Experience
The home hosted a centennial birthday party for Mum. It was marvellous!!
I particularly want to praise the chef Dayana who went out of her way to make a gorgeous cake and make the day very special and entertaining.

PS. I don't interact with mgt very often

Reply from Daniela Danciulescu, Home Manager at Brookwater House Care Home
Thank you very much for taking the time to share such a lovely review. We are delighted to hear that your mum's centennial birthday celebration was such a marvellous occasion.

Your kind words about Djana will be passed on to her - she will be thrilled to know her efforts in creating a beautiful...  

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Review of Brookwater House Care Home from Fiona G (Daughter of Resident) published on 15 January 2026 Submitted via Website
Overall Experience
I couldn't have wished for a better experience for my Mum in transitioning from living in her own home with my Dad, to moving into a residential home following his passing. What makes the place special is the environment of family and familiarity. I quickly felt comfortable walking about in my socks and using the cafe area, lounge areas, and joining Mum as she ate.
Those who work there are caring and responsive and helped our family through a difficult time.
The activities and trips were fantastic and I appreciated joining mum on both. You could tell those arranging them were passionate about residents having a great experience and enjoying themselves.
The environment also felt safe, in a gated area with codes for doors and lifts.

Thank you to all at Brookwater!

Reply from Daniela Danciulescu, Home Manager at Brookwater House Care Home
Dear Fiona,
Thank you for your lovely review and for sharing your experience with us.

We're so pleased to hear that Brookwater provided a sense of comfort, familiarity, and support for both your mum and your family during such a difficult time. Your kind words about our team, activities, and...  

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Review of Brookwater House Care Home from Jamileh D (Daughter of Resident) published on 20 November 2025 Submitted via Website
Overall Experience

My Mom has been staying in Palmers Green Care Home for 8 months and the staff have really cared for my mother as part of their family. On my Mom's birthday (Nov 1st), they had a wonderful party for her with entertainment, food and even homemade cake. They went out of their ways to make this day special not only for my Mom but also for us, the family members.

Reply from Daniela Danciulescu, Home Manager at Brookwater House Care Home
Thank you so much for taking the time to share this lovely review. We are truly grateful for your kind words. It has been our privilege to care for your mother over the past eight months, and we are delighted to hear that you feel she is treated like part of our family - because she is.

We were...  

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Review of Brookwater House Care Home from Stephen G (Resident / Service User) published on 29 October 2025 Submitted via Postal Card
Overall Experience

Overall I am very plesed with Brookwater Care Home. Nothing is too much too much trouble when I required assistance from all staff.

Reply from Daniela Danciulescu, Home Manager at Brookwater House Care Home
Dear Stephen,

Thank you for taking the time to leave such a lovely review. Your feedback means a lot to us.

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Review of Brookwater House Care Home from Liz D (Daughter-in-law of Resident) published on 27 August 2025 Submitted via Postal Card
Overall Experience

My mother-in-law was 100 on 24.7.25 - Brookwater House staff made a wonderful party for her which was caring & personal with every detail thought out. She had a lovely day and we as a family are very grateful for all the effort that went into this special occasion. Especial thanks to two members of staff, in particular, and the violinist. This was a special day for all the residents

Reply from Daniela Danciulescu, Home Manager at Brookwater House Care Home

Dear Liz,Thank you so much for your wonderful review! We're so happy to hear that the 100 special birthday celebration was memorable. It means a lot to be part of such an important day!

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Review of Brookwater House Care Home from B D (Son of Resident) published on 27 August 2025 Submitted via Postal Card
Overall Experience
I attended a 100th birthday party for my mother on 24/7/25. It was well organised excellent food & cake, staff put all their energy into it and she had a great day.

Thankyou to everyone involved. Violinist was great

Reply from Daniela Danciulescu, Home Manager at Brookwater House Care Home

Thank you so much for your lovely review! We truly appreciate your kind words and support.

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Review of Brookwater House Care Home from Marlene M (Daughter of Resident) published on 19 August 2025 Submitted via Website
Overall Experience

We recently arranged a short respite stay for our mum, and we couldn't be more pleased with the care she received. From the moment we arrived, the staff were incredibly welcoming, professional, and attentive to her needs. It gave our whole family peace of mind knowing she was in such capable and compassionate hands.

Reply from Daniela Danciulescu, Home Manager at Brookwater House Care Home

Thank you so much for your lovely feedback. We're so pleased to hear your mum felt comfortable and well cared for during her respite stay. Knowing that we could give your family peace of mind means a lot to us, and we'll be sure to share your kind words with our team.

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Review of Brookwater House Care Home from Ian C (Son of Resident) published on 13 August 2025 Submitted via Website
Overall Experience
We'd come to the point where mum wasn't safe to be at home alone. And she hated having a live-in carer. So my brother and I started the difficult and daunting task of searching for a suitable care home. Not only did we find one just a mile away from me, but it was practically brand new with an immaculate garden.

9 months later we're delighted with the choice we made and are hugely grateful and relieved that things have gone as well as could be hoped for. And a huge part of that is down to the expertise and friendliness of all of the staff. Mom now eats better, has lots of company, daily activities and people keeping an eye on her health and needs on a daily basis. She even gets her hair cut regularly. Because of the constant stimulation she's much better in her thinking and conversation. Plus the staff are equally welcoming of visitors and are very friendly and caring. It's doesn't feel like a "care home" at all. Everything has made a massive, positive change to all of our lives.

Reply from Daniela Danciulescu, Home Manager at Brookwater House Care Home

Dear Ian, Thank you so much for your kind words.It means the world to our team to know that your mum is happy and well cared for. We always strive to provide a safe, supportive, and loving environment, and hearing your appreciation reassures us that we're making a difference. Please know that we value the trust you've placed in us, and we'll continue doing our very best every day.

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Review of Brookwater House Care Home from E B (Wife of Resident) published on 25 July 2025 Submitted via Postal Card
Overall Experience

My husband has been a resident in Brookwater House since March and has settled in very well. The staff are very kind and friendly and can't do enough for you. There is very much a family atmosphere. The food is excellent and there is always something going on to entertain the residents.

Reply from Daniela Danciulescu, Home Manager at Brookwater House Care Home

Dear EB, Thank you so much for your lovely review. We truly appreciate your kind words and are so pleased to hear that you had a positive experience with us. Your feedback means a lot to the whole team!

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Review of Brookwater House Care Home from Tracy B (Daughter of Resident) published on 1 July 2025 Submitted via Website
Overall Experience
I am pleased to say that my Dad has settled in and is enjoying his time at Brook water house care home. He enjoys the activities which are daily , he loves the interaction with staff & residents, he is free to roam the premises and enjoys the Gardens too. His room is spacious with en suite and they provide hot meals.
Families and Friends are also welcome to the events that they hold and there is always a lovely buffet too.

I can rest easily knowing that my Dad is being cared for.

Reply from Daniela Danciulescu, Home Manager at Brookwater House Care Home

Dear Tracy,Thank you so much for your kind words and thoughtful review. We're truly grateful that you took the time to share your experience. It means the world to our team to know that the care and comfort we strive to provide are felt and appreciated. Your support encourages us to continue doing...  

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Review of Brookwater House Care Home from T B (Friend of Resident) published on 23 June 2025 Submitted via Postal Card
Overall Experience

I have always been given a very friendly welcome on entering the building. Refreshments always offered. Assistance given to my friend when she requires help. She looks clean and dressed well. Such a friendly atmosphere all sound.

Reply from Daniela Danciulescu, Home Manager at Brookwater House Care Home

Thank you so much for your kind words! We're truly grateful you took the time to share your experience - it means the world to us. Knowing that you enjoyed your visit at Brookwater House really makes our day. We look forward to welcoming you again soon.

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Review of Brookwater House Care Home from Elizabeth C (Daughter-in-law of Resident) published on 17 June 2025 Submitted via Website
Overall Experience

A wonderful home filled with love, kindness and patience. We are so blessed and grateful for the care here. The food is sensational also! The chef is so welcoming and has tailored so much food for my family. We are forever appreciative for the kindness and love at Brookwater.

Reply from Daniela Danciulescu, Home Manager at Brookwater House Care Home

Dear Elizabeth,Thank you so much for the lovely review - truly appreciated!

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Review of Brookwater House Care Home from Margaret B (Daughter of Resident) published on 12 May 2025 Submitted via Postal Card
Overall Experience

We are really impressed with the caring environment. Our father has returned from hospital after a long stay and the care team have gone the extra mile to reintegrate him into the home. They have been receptive to our concerns and acted to requests and suggestions.

Reply from Daniela Danciulescu, Home Manager at Brookwater House Care Home

thank you so much for your kind words. We're truly touched to hear that you've felt supported during your father's return to the home. Our team is committed to providing a compassionate and responsive environment, and it's heartening to know their efforts have made a difference. We'll be sure to pass on your appreciation to the care team - it means a great deal to them.

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Awards / Recognitions (5)

News (1) & Events (0)

News
  • 18 Feb 2025

    We are thrilled to announce that Hamberley Care Homes has been selected as a finalist for Residential Elderly Care Provider of the Year (Medium Group) at the HealthInvestor Awards 2025!...

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