Hamberley Care Homes in Surrey | 3 Care Homes

Review of
Dorking Manor Care Home
from Heather V (Friend of Resident) published on 14 November 2025 Submitted via Postal Card • Report

Overall Experience

Since our relative arrived, we have experienced nothing but excellent all-round service and kindness towards us all. Beautifully clean and great dedication to personal hygiene.

Reply from Emma Dudhee, HM at Dorking Manor Care Home

Dear Friend
Thank you so much for taking the time to share your positive experience. Your kind words mean a lot to our team. We will be sure to share your comments with the entire team, who will be…read more

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Review of
Dorking Manor Care Home
from Marie B (Friend of Resident) published on 14 November 2025 Submitted via Postal Card • Report

Overall Experience

When we came to look around, we were taken aback by the place, beautifully decorated, clean and not what I was expecting from a care home. The staff have made us all feel so welcome and nothing is too much trouble. The room is light and airy with a wonderful en suite and verandah overlooking the gardens.

We feel lucky to have found the place. Thanks to all!

Reply from Emma Dudhee, HM at Dorking Manor Care Home

Dear MB
We are absolutely thrilled to read your wonderful review of Dorking Manor. We are so glad to hear that you appreciate our compassionate carers and like our beautiful environment. It is our…read more

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Review of
Charrington Manor Care Home
from Anne S (Daughter of Resident) published on 14 November 2025 Submitted via Website • Report

Overall Experience

My father has been a resident since end May 2025. He is very comfortable and content in Charrington Manor and says that all the staff are extremely helpful and cannot be faulted. He is always treated with dignity and respect. Dad's physical and mental wellbeing have improved hugely since he moved

in, he enjoys his meals and the care he receives is excellent
The Manager, Simona, and all her staff have been kind and patient with any queries or needs. We cannot recommnd the home highly enough.

Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care Home

Thank you so much for sharing your experience. We are delighted to hear that your father feels comfortable and content at Charrington Manor. It's wonderful to know that our team has provided care with…read more

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Review of
Charrington Manor Care Home
from Sue S (Daughter of Resident) published on 10 November 2025 Submitted via Website • Report

Overall Experience

Our experience with the care our mum has received at Charrington Manor has been great! She has been treated with kindness, dignity and respect at all times and is now very settled. The home is full of smiles and has a lovely atmosphere.

Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care Home

Thank you so much for your kind words. We're so pleased to hear that your mum is feeling settled and happy here at Charrington Manor. It means a great deal to our team to know that the kindness,…read more

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Review of
Charrington Manor Care Home
from T S (Son of Resident) published on 5 November 2025 Submitted via Website • Report

Overall Experience

Just a quick note to say how refreshing it is to have staff who care, look out for my mum and are helping to give her a better quality of life being a registered as Blind person
The one on one support and comfort my mother gets when she needs help is comforting to me
Charrington give a Five star

service and respond to any issues very quickly
Highly recommend

Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care Home

Thank you so much for your lovely review and kind words about our team. We're delighted your mum feels supported and that you have peace of mind knowing she's well cared for. We truly appreciate your…read more

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Review of
Hindhead Place Care Home
from L C (Daughter of Resident) published on 4 November 2025 Submitted via Postal Card • Report

Overall Experience

Mum moved to Hindhead Place last month, and I have been so impressed by the care and attention that the staff have shown to the whole family as she has settled in. The activities leader, Janice, is so creative and kind. Mum has enjoyed watching live performances from musicians, tap dancers, films in

the cinema, and walking around the garden and up to the Common. She's done watercolour painting, cooking and ceramics and tried several other craft projects. We're so pleased that we chose Hindhead Place - thank you all!

Reply from TINA LAING, Customer Relations Manager at Hindhead Place Care Home

We are delighted to receive your feedback and so happy that your mum has been enjoying all the wonderful varied activities on offer here! We try and make every day extra special for each and every…read more

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Review of
Charrington Manor Care Home
from Martin C (Son of Resident) published on 4 November 2025 Submitted via Website • Report

Overall Experience

My mother has been a resident in the Downton community for 17-months now. She is living with advanced dementia but aware that she is in a residential home. Since moving to Charrington Manor she has become progressively more comfortable with her situation, and now frequently tells me how happy she is

to be there. That is largely due to the reassurance provided, and kindness offered by the care team.
My mother tends not to take advantage of the many entertainments and activities, but on her recent birthday the wellness team managed to encourage her to come to watch that day's entertainment. They made her feel very special with cake, bubbles, gifts and a rendition of "Happy Birthday". She really enjoyed it.
I'm satisfied that my mother is in the happiest and most comfortable home at this stage of her life.

Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care Home

Thank you for sharing such a thoughtful review. We're so pleased to hear that your mother feels happy and comfortable at Charrington Manor. Our team strives to provide gentle reassurance and…read more

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Review of
Charrington Manor Care Home
from E F (Next of Kin) published on 4 November 2025 Submitted via Website • Report

Overall Experience

My friend has been living at Charrington Manor for just over 12 months, and I can not fault the service.
From the the care staff, who are absolutely brilliant to the cleaners, the kitchen staff to the girls on reception.
Nothing is too much trouble, and everyone is so helpful. You can feel the love

and support from everyone when you enter the building.
The entertainment every day and weekly outing, the exercise classes, aimed at all capabilities, everyone is catered for.
This is an outstanding home and I would not hesitate to recommend it to anyone.

Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care Home

Thank you so much for your wonderful feedback! We're delighted to hear your friend has had such a positive experience at Charrington Manor. Our team takes great pride in creating a warm, supportive…read more

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Review of
Charrington Manor Care Home
from Tess C (Daughter of Resident) published on 4 November 2025 Submitted via Website • Report

Overall Experience

My dad moved to Charrington Manor in August from another care home and we are very happy with the lovely environment and the standard of care. Dad has advanced mixed dementia and was initially quite confused by the move - but he now seems to be thriving. The staff are very kind, professional and attentive,

and environment is just lovely - it's very comfortable, spotlessly clean and there are lots of different areas and lounges to spend time in. The staff also really listen to feedback and engage with the family to ensure the highest standard of care. We are very happy that we moved our dad to Charrington. It's hugely reassuring to know that he's being looked after so well. Thank you to everyone!

Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care Home

Thank you so much for your wonderful review. We're delighted to hear that your dad has settled in well and is thriving at Charrington Manor. Our team works hard to create a comfortable, caring, and…read more

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Review of
Hindhead Place Care Home
from Catriona H (Daughter of Resident) published on 3 November 2025 Submitted via Website • Report

Overall Experience

I cannot speak highly enough of the care my dad has received at this home. As someone living with dementia, he has required specialised attention, and the staff here have truly taken the time to understand him as an individual. They have carefully paid attention to what his needs are, what may trigger

him and what makes him comfortable.
The personalised care approach has made all the difference. Rather than a 'one size fits all' solution, they've gotten to know my dad and adapted their care to suit him specifically. The staff are genuinely approachable and I always feel I can talk to them whenever I need to, whether it's a concern or just to check in. I'm deeply grateful for the compassionate care my dad receives here and would recommend this home to any family looking for quality dementia care.

Reply from TINA LAING, Customer Relations Manager at Hindhead Place Care Home

We are extremely grateful for all your positive feedback and kind words. The whole team at Hindhead Place understand what an honour and privilege it to care for your dad and indeed all our residents…read more

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Review of
Charrington Manor Care Home
from L H (Daughter of Resident) published on 3 November 2025 Submitted via Website • Report

Overall Experience

My mother has been a resident at Charrington Manor since January 2025 and I am very pleased with both the care she receives and the support offered to myself. The staff are kind, caring and attentive. The home is well run with a variety of daily activities and the atmosphere is friendly. Thank you!

Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care Home

Thank you so much for your kind words! We are delighted to hear that your mother is happy at Charrington Manor and that you feel supported as well. Our team takes great pride in providing attentive,…read more

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Review of
Hindhead Place Care Home
from Annie M (Niece of Resident) published on 22 October 2025 Submitted via Website • Report

Overall Experience

The moment I walked through the door I knew this was going to be my Aunt's future home. So many welcoming, smiling faces and the overall ambience did it for me. However I was not sure it had the same affect on my Aunt !!
The facilities, the food and the charming rooms are second to none
My Aunt has

been there over 2 months now and, has settled in very well . Thank you so much to all the caring staff for making her transition to her new life such a positive experience.

Reply from TINA LAING, Customer Relations Manager at Hindhead Place Care Home

We really appreciate your feedback and positive review and we are delighted your Aunt has found her "home" and is very happy here. It is a joy to us all to see her happy and settled and we thankyou…read more

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Review of
Hindhead Place Care Home
from L S (Friend of Resident) published on 16 October 2025 Submitted via Website • Report

Overall Experience

I've been to many care homes in my time and I've even worked in a care home for people with dementia and I can honestly say Hindhead Place is the nicest home I've ever seen, I'm not just saying that because everything is new, Its the staff they all go that extra mile for the residents and their families.

To have peace of mind knowing that they will do everything to make the resident feel at home and part of a family means so much to the family and friends.

Reply from TINA LAING, Customer Relations Manager at Hindhead Place Care Home

Thankyou so much for your kind words and feedback -it means so much to the whole team to know that all our residents are happy and well cared for - as a previous carer of one of our current residents…read more

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Review of
Hindhead Place Care Home
from B G (Son of Resident) published on 16 October 2025 Submitted via Website • Report

Overall Experience

We did extensive research across the south of England to find a home suitable for my parents very different situations. Hindhead Place met those criteria as somewhere for an active person looking for more social interaction, and for someone with the unfortunate challenges of Alzheimer's.
The care and

attention has been faultless, with the Home Maker concept a particular USP setting them apart from the crowd. The brand new building has been beautifully appointed and, whilst being homely, really has that smart hotel feel that reassures you that your loved ones are somewhere truly special

Reply from TINA LAING, Customer Relations Manager at Hindhead Place Care Home

We are delighted with your feedback - thankyou for taking the time to share your knowledge and experience of how Hindhead Place has helped care for your parents with particular reference to our…read more

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Review of
Hindhead Place Care Home
from Donna R (Daughter of Resident) published on 16 October 2025 Submitted via Website • Report

Overall Experience

Mum had a lovely stay at hindhead place. She enjoyed all the extra attention and made some friends. She was very well looked after kept clean and tidy and well fed. Lovely rooms and garden. I would highly recommend for the care she had.

Reply from TINA LAING, Customer Relations Manager at Hindhead Place Care Home

Thankyou very much for your feedback and very pleased to hear your mother enjoyed her respite stay with us and has decided to book again. We look forward to welcoming her back again!

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Review of
Hindhead Place Care Home
from T S (Resident) published on 10 October 2025 Submitted via Postal Card • Report

Overall Experience

Overall, I am fully satisfied with the service provided.
The food is much improved since I came here in July.
I am happy here, given my circumstances, and I regard it as 'home' to my family and friends.

Reply from TINA LAING, Customer Relations Manager at Hindhead Place Care Home

Thankyou so much for taking time to provide feedback we really appreciate it and we are so happy that Hindhead Place has become your "home". You were one of our first residents to join us when we…read more

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Review of
Hindhead Place Care Home
from J R (Daughter of Resident) published on 8 October 2025 Submitted via Postal Card • Report

Overall Experience

I have been extremely impressed by the care and support offered to my mother as she transitioned from another care home to Hindhead Place very soon after it opened in June 2025. The facilities are indeed impressive, but it is the thoughtful, caring, creative, respectful staff that are the next important

aspect of Hindhead Place. Thank you.

Reply from TINA LAING, Customer Relations Manager at Hindhead Place Care Home

Thankyou very much for giving us your positive feedback. We are extremely grateful to all our wonderful residents and families who took the decision to trust us with care and companionship from our…read more

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Review of
Dorking Manor Care Home
from Annie D (Friend of Resident) published on 1 October 2025 Submitted via Postal Card • Report

Overall Experience

I visited my friend Pat for the first time today and was extremely impressed. The care home was welcoming and spotlessly clean. The staff were polite and helpful - and they served me with a very nice coffee. Pat looked well cared for and clean, and her bedroom and bathroom were immaculate.

Reply from Emma Dudhee, HM at Dorking Manor Care Home

Thank you for your lovely feedback. We are pleased that you liked our coffee and wish to serve more coffees to you.We take huge pride to our service we deliver to our residents, friends and families.…read more

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Review of
Dorking Manor Care Home
from Sarah H (Niece of Resident) published on 1 October 2025 Submitted via Postal Card • Report

Overall Experience

You have been absolutely fantastic at taking in and looking after my aunt, who was so frail when she arrived. The first time I came to visit and found her dancing, I cried. I knew she would be so happy. Thank you everyone for being so kind and welcoming to Belinda.

Reply from Emma Dudhee, Home Manager at Dorking Manor Care Home

Thank you so much for your wonderful review. We pride ourselves on delivering the very best care and support and it is wonderful to receive such positive feedback. I will share this with our team.

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Review of
Hindhead Place Care Home
from R K (Friend of Resident) published on 26 September 2025 Submitted via Postal Card • Report

Overall Experience

Having reached the ripe old age of 100 and been living on her own for the last 40 odd years, finding somewhere new to live was never going to be an easy task. On her first visit, Peggy was immediately taken with the home. We then had the constant question, "When am I moving in?" Well, she is now very

much at home, enjoying all the home comforts, wonderful food and 5 star attention she is given.
She could not be happier.

Reply from Tina Laing, Customer Relations Manager at Hindhead Place Care Home

Thank you for taking the time to share your wonderful feedback about our home. We are thrilled with how well Peggy is settling in and enjoying her next chapter. It is wonderful to see and hear how…read more

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Care Homes Owned by Hamberley Care Homes in Surrey

Hamberley Care Homes Locations in Surrey (3)

Hamberley Care Homes Reviews in Surrey (121)

Dorking Manor Care Home

Dorking Manor Care Home

Charrington Manor Care Home

Charrington Manor Care Home

Charrington Manor Care Home

Hindhead Place Care Home

Charrington Manor Care Home

Charrington Manor Care Home

Charrington Manor Care Home

Hindhead Place Care Home

Charrington Manor Care Home

Hindhead Place Care Home

Hindhead Place Care Home

Hindhead Place Care Home

Hindhead Place Care Home

Hindhead Place Care Home

Hindhead Place Care Home

Dorking Manor Care Home

Dorking Manor Care Home

Hindhead Place Care Home

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